Business software · Productivity and business software

How to cancel Nifty

The Workspace Owner or Billing Owner cancels with the cancellation link in Settings, Billing; email or phone requests don't count. Cancel before the renewal date to avoid the next charge; fees already charged aren't refunded. Deleting the workspace also ends its subscription and permanently deletes team data.

The short answer

  • Where: Click the workspace dropdown at the top left of the screen and select Settings.
  • When it ends: Nifty's pricing FAQ says that if you cancel before the next renewal you keep access until the end of your subscription period, then lose access to the account and its data. The Terms also say cancellation takes effect immediately and content becomes inaccessible at once..
  • Before you go: export All of your data held by Nifty. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • All of your data held by Nifty: Ask Nifty for a copy of your data, or retrieve it through the Nifty API (A commonly used format, which the terms don't name). The copy is provided at your request and cost. The help pages describe no self-serve export of all workspace data niftypm.com
  • Time tracking reports: Open the time report and use the Print or Export button in the top right of the screen (PDF or CSV) help.niftypm.com
  • Invoices for past subscription charges: Open Settings from the workspace dropdown, select Billing under Workspace, then download the invoices help.niftypm.com

What happens to your data

The terms say content is permanently deleted from backups and logs within 30 days of cancellation and can't be recovered. Data from a deleted workspace is purged from servers within 30 days.

What you lose

  • Access to the account and all associated data when the subscription expires
  • All team data once the workspace is deleted, which can't be recovered

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Cancel in Billing settings

Online, self-serve Workspace subscriptions billed by Nifty, monthly or annual. Who can cancel: The Workspace Owner, or a Billing Owner the Workspace Owner has given that permission.

  1. Click the workspace dropdown at the top left of the screen and select Settings
  2. Under the "Workspace" section of Settings, select BillingYou should see: the Billing Settings screen
  3. Use the cancellation link on the Billing Settings screen
Confirm it worked
Not stated in Nifty's help center or Terms
Access ends
Nifty's pricing FAQ says that if you cancel before the next renewal you keep access until the end of your subscription period, then lose access to the account and its data. The Terms also say cancellation takes effect immediately and content becomes inaccessible at once.
Notice
Cancel before the renewal date to avoid being billed for the next period; accounts auto-renew by default
Refunds
No refund for the most recent or any previously charged fees

Delete the workspace

Online, self-serve Any workspace; deleting it also ends the subscription tied to it. Who can cancel: Not named on the help page.

  1. Click your team name at the top left, then the settings gear, and open Workspace Settings, then Security Settings, then Delete Workspace
  2. Optional: check the box to also delete your user account (if you belong to other workspaces with the same email, delete those first)
Confirm it worked
Not stated in Nifty's help center or Terms
Access ends
Deleting the workspace terminates the subscription tied to it; all team data is deleted and can't be recovered, and it is purged from Nifty's servers within 30 days
Refunds
No refund for the most recent or any previously charged fees
Open the page

Questions people ask

Can I get a refund if I cancel Nifty?

Cancel in Billing settings: No refund for the most recent or any previously charged fees.

Source: niftypm.com

If I cancel Nifty, when does my access end?

Cancel in Billing settings: Nifty's pricing FAQ says that if you cancel before the next renewal you keep access until the end of your subscription period, then lose access to the account and its data. The Terms also say cancellation takes effect immediately and content becomes inaccessible at once. Delete the workspace: Deleting the workspace terminates the subscription tied to it; all team data is deleted and can't be recovered, and it is purged from Nifty's servers within 30 days.

Source: niftypm.com niftypm.com help.niftypm.com

How long before renewal do I need to cancel Nifty?

Cancel in Billing settings: Cancel before the renewal date to avoid being billed for the next period; accounts auto-renew by default.

Source: niftypm.com niftypm.com

What happens to my data when I cancel Nifty?

The terms say content is permanently deleted from backups and logs within 30 days of cancellation and can't be recovered. Data from a deleted workspace is purged from servers within 30 days.

Source: niftypm.com help.niftypm.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Free plan: unlimited team members, 100 MB storage and 2 active projects niftypm.com
  • Pay yearly Annual billing: up to 20% off compared with monthly niftypm.com niftypm.com
  • Student or nonprofit price 50% off Nifty Pro and Business for eligible students, educational institutions and nonprofits niftypm.com
  • Cheaper plan Move to a lower plan. The new rate applies from the next billing cycle; downgrades aren't prorated between billing cycles, and may remove features or capacity niftypm.com
  • Fewer seats Remove licensed users; the subscription is prorated based on your current billing periods help.niftypm.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Email or phone requests to cancel are not treated as cancellation under the terms
  • Only the Workspace Owner or a Billing Owner can manage the subscription
  • The terms also mention a Team Settings icon in the profile dropdown; the help article's path is the workspace dropdown, then Settings, then Billing
  • Accounts auto-renew by default, so cancel before the renewal date to avoid the next period's fee
  • Deleting a workspace ends its subscription, but the deletion is permanent
  • Download invoices and time reports before you cancel if you need them

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/nifty.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Terms of Use You can only cancel your account at any time by clicking on the Team Settings icon in the profile dropdown (the cancellation route in the terms, and the menu name they use)
  2. Terms of Use An email or phone request to cancel your account is not considered a cancellation. (email or phone requests don't count)
  3. Terms of Use The Billing Settings screen provides a simple no-questions-asked cancellation link. (the cancellation link on the Billing Settings screen)
  4. Terms of Use Customer can cancel Service anytime online by going into the billing settings of the Customer's account (cancelling online in the billing settings)
  5. Terms of Use Customer must cancel the Service prior to its renewal date in order to avoid billing of the next period's fee. (the cancel-before-renewal rule)
  6. Terms of Use By default, customer accounts are set to auto-renew and require recurring payments. (automatic renewal)
  7. Terms of Use If Customer chooses to cancel the Service, Customer may use the Service until the end of the current period (access until the end of the current period)
  8. Terms of Use All of your content will be inaccessible from the Service immediately upon cancellation. (content is inaccessible immediately on cancellation)
  9. Terms of Use Within 30 days, all content will be permanently deleted from backups and logs. (deletion from backups and logs)
  10. Terms of Use This information can not be recovered once it has been permanently deleted. (deleted data can't be recovered)
  11. Terms of Use There will be no prorating for downgrades in between billing cycles. (downgrades aren't prorated)
  12. Terms of Use Downgrading your Service may cause the loss of features or capacity of your account. (a downgrade can remove features)
  13. Terms of Use At Your request and cost, We shall provide to You a copy of all Your Data held by Us in a commonly used format. (a copy of your data on request)
  14. Terms of Use You may also retrieve and delete Your Data using our API. (retrieving data through the API)
  15. Terms of Use Following deletion of a workspace or account, the associated Your Data is purged from Our servers within thirty (30) days (purge after a workspace is deleted)
  16. Managing your Plan & Billing Navigate to the top left of your screen, click the workspace dropdown, and select Settings. (where Billing is reached)
  17. Managing your Plan & Billing Under the "Workspace" section of Settings, select Billing. (the Billing menu)
  18. Managing your Plan & Billing Adding or removing licensed users will prorate your subscription based on your current billing periods. (seat changes are prorated)
  19. Managing your Plan & Billing Download invoices of previous Nifty subscription charges for your bookkeeping. (invoices can be downloaded)
  20. Deleting your Nifty Account You can access the Delete Workspace function via Workspace Settings --> Security Settings --> Delete Workspace. (the delete workspace menu path)
  21. Deleting your Nifty Account Deleting your Workspace will also terminate the subscription tied to that Workspace. (deleting a workspace ends the subscription)
  22. Deleting your Nifty Account All team data is deleted and cannot be recovered when a team is deleted. (team data is lost on deletion)
  23. Pricing Free to help you get started. (the free plan exists)
  24. Pricing 100 MB Storage Space (the free plan's storage limit)
  25. Pricing 2 Projects (the free plan's project limit)
  26. Pricing Up to 20 % off on annual plans (the annual-plan discount shown next to the monthly and annual toggle)
  27. Pricing We offer 50% discount to eligible students and educational institutions. (the education discount)
  28. Managing your Plan & Billing Billing Owner, the latter being a permission given by the Workspace Owner (the Workspace Owner or a Billing Owner manages the subscription)
  29. Terms of Use your cancellation will take effect immediately, and you will not be charged again. (the terms' immediate-effect wording)
  30. Terms of Use will not be issued a refund for the most recently (or any previously) charged fees. (no refunds)
  31. Terms of Use For any upgrade or downgrade in plan level, will result in the new rate being charged at the next billing cycle. (plan changes take effect at the next billing cycle)
  32. Terms of Use Fees will be charged on an annual or monthly basis based on Customer's subscription. (monthly or annual billing)
  33. Pricing If you cancel your subscription before the next renewal cycle, you will retain access to your account until the end of your subscription period. (access until the end of the subscription period)
  34. Pricing When your subscription expires, you will lose access to your account and all associated data. (what you lose when the subscription expires)
  35. Pricing Eligible educational institutions and non-profits can receive a 50% discount on Nifty Pro and Nifty Business plan. (the education and nonprofit discount)
  36. Pricing Unlimited Team Members (the free plan's member limit)
  37. Time Tracking & Reporting You can print or export a time report via the Print or Export button in the top right of the screen. (exporting the workspace time report)
  38. Time Tracking & Reporting You can select between Print, PDF, & CSV for exporting this report. (time report formats)
  39. Deleting your Nifty Account must be deleted before you can delete your account with the last team (other workspaces must be deleted before your user account)
  40. Terms of Use The Services is offered with a free trial for 14 days. (the free trial)

Not confirmed yet

  • Nifty's Terms and pricing FAQ disagree on whether access ends immediately or at the end of the paid period when you cancel
  • Whether cancelling sends a confirmation email or shows a status on the Billing page isn't described in Nifty's help center
  • Which role can delete a workspace isn't named in Nifty's help center
  • Nifty's help pages don't say whether its mobile apps sell subscriptions through the App Store or Google Play

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).