How to cancel Gamma app

Before you cancel

Export first

• Each gamma (presentation, document or webpage), one at a time: Open the gamma, click Share at the top right, then Export, and choose a format (PDF, PNG or PowerPoint (PPTX); Google Slides by uploading the PPTX). On the Free plan, PDF and PPTX exports carry a Made by Gamma badge help.gamma.app

What happens to your data

The account and all its content stay intact on the Free plan. Credits you bought separately are kept and expire one year after the cancellation date. Deleting the account (Settings, Sign in & security, Delete my account) permanently removes all content and cannot be undone.

What you lose

• Paid features once the current billing period ends
• Badge-free PDF and PPTX exports (the Made by Gamma badge appears on Free)
• All decks, docs and sites, permanently, if you also delete the account

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan Cancelling moves the workspace to the Free plan instead of deleting it, and all content stays. Free still creates up to 10 slides per prompt and exports to PDF, PPTX, PNG and Google Slides, with a Made by Gamma badge on PDF and PPTX exports help.gamma.app gamma.app help.gamma.app
• Cheaper plan Click your workspace name (upper left), then Manage billing, View all plans, pick a lower plan and click Confirm downgrade. Monthly plans switch at the next monthly renewal and annual plans when the year ends, with no proration; plan credits carry over up to the rollover limit. Free isn't a downgrade option: cancel to get it help.gamma.app
• Fewer seats Gamma bills each member. An admin removes a member in Settings, Members, Remove from workspace, then lowers the billed seats in Members, Manage seats: removing someone alone does not reduce the seat count help.gamma.app help.gamma.app

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Only the workspace's billing admin can cancel in Settings: if Cancel subscription is greyed out, ask that person. The Terms of Use also accept cancellation by email to support@gamma.app
• Cancel at least 30 days before the renewal date, or the next period may still be charged
• Cancelling is not deleting: the account drops to the Free plan with content intact. Account deletion is a separate, permanent step
• Removing a member doesn't lower a team bill: also reduce the seat count in Members, Manage seats
• Cancelling doesn't refund anything; a refund is possible only within 3 days of subscribing and under the plan's credit threshold
• Credits bought separately survive cancellation but expire one year after the cancellation date

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/gamma.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

1. How do I manage or cancel my Gamma subscription? Click Settings in the left sidebar. (where the cancel flow starts)
2. How do I manage or cancel my Gamma subscription? At the top of the sidebar, confirm your workspace and plan. (checking the workspace and plan)
3. How do I manage or cancel my Gamma subscription? Click Billing. (opening Billing)
4. How do I manage or cancel my Gamma subscription? At the bottom of the Billing page, click Cancel subscription. (the cancel button)
5. How do I manage or cancel my Gamma subscription? If Cancel subscription is greyed out, you may not be the billing admin (only the billing admin can cancel)
6. How do I manage or cancel my Gamma subscription? To avoid being charged for the next billing period, cancel at least 30 days before your plan's renewal date. (the 30-day notice)
7. How do I manage or cancel my Gamma subscription? Cancelling your subscription does not automatically issue a refund. (cancelling doesn't refund)
8. How do I manage or cancel my Gamma subscription? If you subscribed within the last 3 days and haven't exceeded your plan's credit usage threshold, you may be eligible for a refund. (the refund condition)
9. Is there a one-month subscription option available? after canceling, your subscription remains active until the end of the current billing cycle, after which no further charges will occur unless you resubscribe. (when cancelling takes effect)
10. How do I manage or cancel my Gamma subscription? Your account automatically moves to Gamma's Free plan - it is not deleted. (the account moves to Free after cancelling)
11. How do I manage or cancel my Gamma subscription? Paid features will no longer be available once your current billing period ends, but your account and all your content remain fully intact. (access to the period end, and content kept)
12. What is Gamma's refund policy and how do I request a refund? Beginning December 1, 2025, Gamma will offer refunds only within the first 3 days of subscribing (the refund window)
13. What is Gamma's refund policy and how do I request a refund? If you'd like to request a refund, let us know and we'll check your eligibility. (how to ask for a refund)
14. Gamma Tech, Inc. Terms of Use Agreement you may cancel your Subscription at least thirty (30) days prior to the Renewal Commencement Date (the notice period in the Terms)
15. Gamma Tech, Inc. Terms of Use Agreement THERE ARE NO REFUNDS FOR ANY PRODUCTS OR SERVICES PURCHASED ON OR THROUGH THE SERVICES (the Terms' no-refund rule)
16. What is Gamma Enterprise? Enterprise is offered through our sales team so we can tailor seats, credits, and billing to your rollout. (Enterprise is handled by sales)
17. What is Gamma Enterprise? Pay by invoice instead of credit card, with an annual agreement built around your organization. (Enterprise is an annual agreement paid by invoice)
18. Gamma Tech, Inc. Terms of Use Agreement your Subscription will automatically commence on the first day following the end of such period (subscriptions renew automatically)
19. Gamma pricing Create up to 10 slides per prompt (what the Free plan includes)
20. Gamma pricing Export to PDF, PPTX, PNG & Google Slides (Free plan exports)
21. How do I downgrade my Gamma subscription? click your workspace name in the upper-left corner (where the downgrade starts)
22. How do I downgrade my Gamma subscription? Click View all plans to open the plan selector (choosing a lower plan)
23. How do I downgrade my Gamma subscription? Click Confirm downgrade to schedule the downgrade (confirming the downgrade)
24. How do I downgrade my Gamma subscription? Monthly plans: Your downgrade takes effect on your next monthly renewal date (when a monthly downgrade starts)
25. How do I downgrade my Gamma subscription? Annual plans: Your downgrade takes effect when your annual period ends (when an annual downgrade starts)
26. How do I downgrade my Gamma subscription? No prorations are applied. You have already paid for the current period (no proration on downgrades)
27. How do I downgrade my Gamma subscription? Any plan credits already in your balance will carry over, up to the rollover limit (credits after a downgrade)
28. How do I downgrade my Gamma subscription? Moving to the Free plan? Free isn't a downgrade option. To move to Free, cancel your paid subscription (Free needs a cancellation)
29. What's the easiest way to export my Gamma? The 'Made by Gamma' badge appears on PDF and PPTX exports when your workspace is on the Free plan (the export badge on Free)
30. What does per-member billing mean in Gamma? Per-member billing means you are charged for each active user in your workspace. (each member is billed)
31. What does per-member billing mean in Gamma? Removing a member from your workspace does not automatically reduce your billed seat count. (removing a member doesn't reduce seats)
32. What does per-member billing mean in Gamma? Members > Manage seats (where to lower the seat count)
33. How can I remove users from my workspace? Find the user you want to remove, then click Remove from workspace next to their role. (removing a member)
34. How can I remove users from my workspace? You need admin privileges to add or remove users. (only admins remove members)
35. What's the easiest way to export my Gamma? Click the Share button at the top right, then select Export. (how to export)
36. What's the easiest way to export my Gamma? Select one of the available formats: PDF, PNG, or PowerPoint (PPTX) (export formats)
37. How do I manage or cancel my Gamma subscription? any user purchased credits are retained after cancellation and expire one year after the cancellation date. (bought credits after cancelling)
38. How do I delete my Gamma account permanently? the Sign in & security tab, scroll to the bottom and then click on Delete my account (where account deletion is)
39. How do I delete my Gamma account permanently? All content, including your gamma decks and sites, will be permanently removed. (what deletion removes)
40. How do I delete my Gamma account permanently? No. Once your account is deleted, it cannot be recovered. (deletion can't be undone)
41. Gamma Tech, Inc. Terms of Use Agreement If you do not wish your Account to renew automatically, or if you want to change or terminate your Subscription, you must contact Gamma at support@gamma.app (cancelling by email to Gamma support)
42. Gamma Tech, Inc. Terms of Use Agreement If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term (access lasts to the end of the current term)
43. Gamma Tech, Inc. Terms of Use Agreement you will have thirty (30) days from the date of Gamma's notice (the deadline when Gamma sends a renewal notice)
44. Gamma Tech, Inc. Terms of Use Agreement you will not be eligible for a prorated refund of any portion of the Service Subscription Fee paid for the then-current Subscription period (no prorated refund for the current period)

Not confirmed yet

• Gamma's help doesn't say what confirms a cancellation, such as an email or a status on the Billing page
• How an Enterprise agreement is ended, and its notice period, are set in the agreement itself and aren't on Gamma's public pages
• Gamma has iOS and Android apps (its pricing page links to the App Store and Google Play), but its help pages don't say whether subscriptions bought there are billed by Apple or Google
• Gamma's help describes exporting one gamma at a time; no whole-account export is documented
• The help center offers refunds within 3 days of subscribing, while the Terms of Use say there are no refunds; this guide gives both
• Gamma's Terms don't say who on a team workspace may cancel by email, or how Gamma confirms an emailed cancellation

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).