Business software · Productivity and business software

How to cancel WPS Office

Turn off auto-renewal in the WPS Subscription Management Center: My Subscription, slide Auto-renewal to the left, Confirm, at least 24 hours before the period ends. Access lasts to the period's end; subscriptions aren't refunded. App Store and Google Play subscriptions cancel in those stores. Canceled plans can't be restarted.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open WPS Office's cancel page

The short answer

  • Where: Sign in to the WPS Office Subscription Management Center with the account used to buy the subscription (wps.com).
  • When it ends: Charges stop; you keep access through the end of the current subscription period.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export Files stored in WPS Cloud. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Files stored in WPS Cloud: Download the files to a local device, then delete them from WPS Cloud to free space. Over the storage limit, files can't be modified or copied until space is freed wps.com

What happens to your data

No period is given for a cancelled subscription. Over the free 1 GB limit, cloud files can't be modified or copied until space is freed; files are deleted after 180 days without signing in.

What you lose

  • Premium features such as unlimited templates and full PDF tools
  • Cloud space above the free 1 GB; files over the limit can't be modified or copied until you free space

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Subscription Management Center

Online, self-serve Auto-renewing WPS Premium subscriptions, such as WPS Pro+ or Template Premium, managed in WPS's Subscription Management Center. One-time plans don't renew and need no cancelling. Who can cancel: The WPS account used to buy the subscription.

  1. Sign in to the WPS Office Subscription Management Center with the account used to buy the subscriptionYou should see: My Subscription
  2. In the My Subscription module, select the Premium type and find the plan you want to cancelYou should see: Auto-renewal is enabled
  3. Slide the Auto-renewal switch to the left
  4. Click ConfirmYou should see: Auto-renewal is disabled
  5. If it still won't cancel, send your order number and WPS Office user ID to WPS customer service
Confirm it worked
The plan shows Auto-renewal is disabled in My Subscription; refresh the page if the status hasn't updated
Access ends
Charges stop; you keep access through the end of the current subscription period
Notice
At least 24 hours before the current billing period ends; WPS doesn't have to remind you
Refunds
The Auto-Renewal Service Agreement says subscription payments are non-refundable, used or not. The pricing page shows a 30-Day Money-Back Guarantee badge without conditions
Open the page
Source: help.wps.com wps.com wps.com

Bought in the iPhone or iPad app

In the billing platform's settings WPS subscriptions bought in the iOS app and charged to the App Store account. Who can cancel: The Apple account that bought the subscription. Everything Apple bills, in one place.

  1. In Settings, tap your name, then tap Subscriptions
  2. Tap the WPS Office subscription, then tap Cancel Subscription (you may need to scroll down)
Confirm it worked
No Cancel button, or an expiration message in red text
Access ends
Renewal stops; the current paid period can't be cancelled and runs to its end
Notice
At least 24 hours before the end of the current subscription period
Open the page
Source: wps.com support.apple.com

Bought in the Android app

In the billing platform's settings WPS subscriptions bought through Google Play. Who can cancel: The Google account that bought the subscription. Everything Google Play bills, in one place.

  1. On your Android device, go to subscriptions in Google Play
  2. Select the WPS Office subscription and tap Cancel subscription, then follow the instructions
Access ends
You can use the subscription for the time already paid
Notice
Before the end of the free trial or the current billing period
Refunds
The Auto-Renewal Service Agreement says subscription payments are non-refundable
Open the page
Source: wps.com support.google.com

Questions people ask

Can I get a refund if I cancel WPS Office?

Subscription Management Center: The Auto-Renewal Service Agreement says subscription payments are non-refundable, used or not. The pricing page shows a 30-Day Money-Back Guarantee badge without conditions. Bought in the Android app: The Auto-Renewal Service Agreement says subscription payments are non-refundable.

Source: wps.com help.wps.com wps.com

If I cancel WPS Office, when does my access end?

Subscription Management Center: Charges stop; you keep access through the end of the current subscription period. Bought in the iPhone or iPad app: Renewal stops; the current paid period can't be cancelled and runs to its end. Bought in the Android app: You can use the subscription for the time already paid.

Source: wps.com wps.com support.google.com

How do I cancel WPS Office if I pay through Apple or Google Play?

Bought in the iPhone or iPad app: In Settings, tap your name, then tap Subscriptions. Tap the WPS Office subscription, then tap Cancel Subscription (you may need to scroll down). Bought in the Android app: On your Android device, go to subscriptions in Google Play. Select the WPS Office subscription and tap Cancel subscription, then follow the instructions.

Source: support.apple.com support.google.com wps.com

How long before renewal do I need to cancel WPS Office?

Subscription Management Center: At least 24 hours before the current billing period ends; WPS doesn't have to remind you. Bought in the iPhone or iPad app: At least 24 hours before the end of the current subscription period. Bought in the Android app: Before the end of the free trial or the current billing period.

Source: wps.com wps.com

What happens to my data when I cancel WPS Office?

No period is given for a cancelled subscription. Over the free 1 GB limit, cloud files can't be modified or copied until space is freed; files are deleted after 180 days without signing in.

Source: wps.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan WPS Standard is free, with no card needed: limited template downloads and 1 GB of cloud space instead of 20 GB wps.com
  • Bundle The Pro+ Sharing Plan, aimed at 2 or more users, is advertised as saving 40%; members can be added or removed at any time wps.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Canceled or expired subscriptions can't be restarted; you can buy again only after the current Premium subscription expires
  • One-time plans don't renew and don't appear in My Subscription, so there's nothing to cancel
  • Changing the subscription type or the card used for renewal isn't supported; the help suggests cancelling auto-renewal and buying again later
  • Licenses activated with a code (not subscriptions) can be fully refunded within 30 days of purchase
  • Signing in at least every 180 days keeps WPS Cloud files from being deleted

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/wps_office.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. How to cancel and restart a subscription Sign in to the Subscription Management Center of WPS Office (where the cancel flow starts, and that the buying account signs in)
  2. How to cancel and restart a subscription If the subscription status is not updated, you can refresh the page and view the status. (how to check that the status changed)
  3. How to cancel and restart a subscription The system will not continue to charge you automatically for the subscription. (automatic charges stop after cancelling)
  4. How to cancel and restart a subscription We are sorry that the canceled or expired subscriptions cannot be restarted. (a canceled plan can't be restarted)
  5. How to cancel and restart a subscription send your order number and WPS Office user ID to the customer service (the fallback when the web cancel doesn't work)
  6. How to change or delete the subscription information you can cancel the auto-renewal for your subscription (cancelling auto-renewal is the route the help points to for renewal changes)
  7. How to change or delete the subscription information Sorry, we do not support changing the subscription type at present. (the plan type can't be changed)
  8. How to change or delete the subscription information You can purchase again only after the current Premium subscription expires. (buying again waits for expiry)
  9. WPS Office pricing Billed $69.99/Year (the Pro+ yearly price)
  10. WPS Office pricing Add or remove members anytime (the Sharing Plan's member changes)
  11. WPS Office pricing Limited template downloads (a free-version limit)
  12. WPS Office pricing 1 GB of cloud space (a free-version limit)
  13. WPS Office pricing 30-Day Money-Back Guarantee (a money-back guarantee is advertised, without its conditions)
  14. WPS Office pricing The above prices apply to PC and Android (the pricing page covers PC and Android)
  15. How to cancel and restart a subscription In the My Subscription module, find the subscription plan that you want to cancel. (finding the plan)
  16. How to cancel and restart a subscription If Auto-renewal is enabled is turned on for the subscription, slide the switch to the left to disable the auto-renewal feature. (the Auto-renewal switch)
  17. How to cancel and restart a subscription Click Confirm. After the subscription is canceled, Auto-renewal is disabled is turned on. (the confirm step and the status that proves it)
  18. How to cancel and restart a subscription If you purchase a one-time subscription plan, you will not be automatically charged after it expires. (one-time plans don't renew)
  19. How to cancel and restart a subscription you do not need to cancel the subscription, and the subscription will not be displayed in the My Subscription module. (one-time plans need no cancelling)
  20. How to cancel and restart a subscription Select a Premium type that you want to cancel, such as WPS Premium or Template Premium. (choosing the Premium type)
  21. Auto-Renewal Service Agreement of WPS Office following any cancellation, you will continue to have access to the applicable services through the end of your current subscription period. (access lasts to the end of the period)
  22. Auto-Renewal Service Agreement of WPS Office operate to terminate the Service at least within 24 hours before the expiry of this on-going billing period. (the 24-hour deadline)
  23. Auto-Renewal Service Agreement of WPS Office Payments are non-refundable. (subscriptions aren't refunded)
  24. Auto-Renewal Service Agreement of WPS Office There is no refund for any part or all of subscription period whether it is used or not. (no refund for unused time)
  25. Auto-Renewal Service Agreement of WPS Office WPS Office is not obligated to remind you before the deadline of each billing period (no renewal reminder)
  26. Auto-Renewal Service Agreement of WPS Office In Google play, for example,You can visit (Google Play subscriptions cancel in Google Play)
  27. Auto-Renewal Service Agreement of WPS Office To avoid any charges, you must cancel before the end of the free trial period or the current billing period. (cancel before a trial or period ends)
  28. Auto-Renewal Service Agreement of WPS Office Full refund is acceptable within 30 days after purchasing. (activation-code licenses: 30-day refund)
  29. Auto-Renewal Service Agreement of WPS Office The refund regulation for license of products that need use activation code to activate the license (what the 30-day refund covers)
  30. Auto-renew Subscription Notification You can turn off auto-renew at any time from your iTunes/App Store account settings; you must do so at least 24 hours before the end of the current subscription period (App Store subscriptions cancel in Apple's settings, 24 hours ahead)
  31. Auto-renew Subscription Notification Payment will be charged to your iTunes、App Store account at confirmation of purchase. (Apple bills App Store subscriptions)
  32. Auto-renew Subscription Notification No cancellation of the current subscription is allowed during the active period. (the current period can't be cancelled)
  33. Apple Support: cancel a subscription Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. (the Apple cancel step)
  34. Apple Support: cancel a subscription If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to tell it's cancelled)
  35. Google Play Help: cancel a subscription go to subscriptions in Google Play. (where to cancel on Android)
  36. Google Play Help: cancel a subscription When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (access after a Google Play cancel)
  37. WPS Office pricing Best for 2+ users (the Sharing Plan's audience)
  38. WPS Office pricing Save 40% (the Sharing Plan saving)
  39. WPS Office pricing Private 20 GB cloud storage (paid plans' cloud storage)
  40. Cloud Storage Policy Files in WPS Cloud cannot be modified or copied until some space is freed up. (what happens over the storage limit)
  41. Cloud Storage Policy You can download files to a local device and delete them from WPS Cloud (downloading cloud files)
  42. Cloud Storage Policy If you do not sign in to your WPS account for 180 consecutive days or longer: (inactive-account deletion)
  43. Cloud Storage Policy All your files will be deleted from WPS Cloud. (files deleted after inactivity)
  44. Apple Support: cancel a subscription In Settings, tap your name. (the first Apple step)
  45. Apple Support: cancel a subscription Tap Subscriptions. (the Subscriptions step)

Not confirmed yet

  • The conditions behind the 30-Day Money-Back Guarantee on the pricing page aren't published, and the Auto-Renewal Service Agreement says subscriptions are non-refundable
  • WPS's pages don't say whether a confirmation email is sent after turning off auto-renewal
  • Refunds for App Store and Google Play purchases follow those stores' processes, which WPS's pages don't describe
  • WPS 365 business plans and their contract terms aren't covered by the consumer help pages

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).