How to cancel Tally

Before you cancel

Export first

• Form responses (submissions): Export form responses from your account before cancelling or deleting (the help pages read don't describe the menu or the file format). Deleting the account permanently deletes all forms, workspaces and submissions tally.so tally.so

What happens to your data

No retention period after cancelling is published. Deleted submissions stay in the Trash for 90 days before permanent deletion, and deleted form data is purged from backups within 90 days. Deleting the account removes all data permanently.

What you lose

• Tally Pro or Business features at the end of the prepaid period
• After deleting the account: all forms, workspaces and submissions, permanently

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan The Free plan includes unlimited forms and unlimited submissions tally.so
• Pay yearly Paying yearly for Pro or Business gives 2 months off tally.so
• Student or nonprofit price Nonprofits get 30% off Tally Pro forever; students and educators in a structured classroom get 30% off for 1 year. Both apply only to new Tally Pro customers tally.so tally.so

Cheaper ways to get the same job done

Stackcut prices the alternatives to Tally from public list prices.

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Cancel before the prepaid period ends: Tally doesn't refund a renewal you forgot to cancel
• Cancelling takes effect immediately, but paid features keep working until the end of the prepaid period
• Deleting the account can't be undone and removes every form, workspace and submission
• Nonprofit and education discounts only apply to new Tally Pro customers

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/tally.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Billing and payment info You can cancel your Tally Pro or Business subscription anytime in your account settings. (where to cancel)
2. Billing and payment info In the Billing tab, click Manage subscription. (the cancel steps)
3. Billing and payment info Your cancellation will be effective immediately, and access to Tally Pro or Business features will stop at the end of the prepaid period (when cancelling takes effect)
4. Billing and payment info We don't issue refunds for late cancellations or unused time. (no refunds for late cancelling)
5. Billing and payment info If you wish to unsubscribe, you must cancel your Tally Pro or Business subscription before your prepaid period ends. (cancel before the period ends)
6. Tally Terms and Conditions Users have the option to cancel their Account at any time through the dashboard of the Tool, thereby terminating the Agreement. (cancelling in the dashboard)
7. Tally Terms and Conditions the cancellation of their Account (and thus the termination of the Agreement) will only become effective at the end of the current paid term. (paid terms run to the end)
8. Tally Terms and Conditions Invoicing of the License Fee shall occur on a recurring basis in accordance with the chosen invoicing cycle (monthly or annually). (monthly or yearly recurring billing)
9. Refund policy we have a no-refund policy and have a strict compliance with these terms for all users. (the no-refund policy)
10. Refund policy Failure to cancel your subscription before renewal (no refund for missing the renewal)
11. Refund policy Testing of paid features (no refund for testing paid features)
12. Refund policy contact us within a reasonable period of time (the technical-issue exception)
13. Account settings Press the Delete account button to permanently delete your Tally account and all associated data. (how to delete the account)
14. Account settings This will delete your account along with any forms, workspaces, and submissions. (what deleting removes)
15. Account settings We cannot restore accounts after deletion (deletion is permanent)
16. Account settings any account data will be permanently removed from our systems. (data is removed)
17. Tally pricing Unlimited forms (Free plan forms)
18. Tally pricing Unlimited submissions (Free plan submissions)
19. Tally pricing 2 months off (the yearly saving)
20. Tally for non-profits Get 30% off Tally Pro forever (the nonprofit discount)
21. Tally for non-profits The non-profit discount is only valid for new (first-time) Tally Pro customers (nonprofit discount eligibility)
22. Tally for education Get 30% off (the education discount)
23. Tally for education Discounts cannot be renewed and are only applicable to new customers. (education discount eligibility)
24. Tally for education A student or educator in a structured classroom. (who qualifies for the education discount)
25. GDPR You are able to delete or export form responses from your account if it would be required to do so (responses can be exported)
26. Submissions data retention Deleted submissions are moved to the Trash, where they remain for 90 days before permanent deletion (the Trash keeps deleted submissions 90 days)
27. GDPR All form data which has been deleted by you is permanently deleted from our back-ups within 90 days, unless you empty the Trash manually before that. (backup purge within 90 days)
28. Tally for education for 1 year (the education discount lasts a year)

Not confirmed yet

• The screens after Manage subscription (for example, a payment portal and its confirm button) are not described
• How to export submissions (menu and file format) is not described in the help pages read
• Who can manage billing in a shared workspace, and whether deleting the account also stops a paid subscription, are not documented
• What confirms a cancellation (an email or a status on the Billing tab) is not documented

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and found nothing to change. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).