How to cancel Day One

Before you cancel

Export first

• Journal entries: Export from Day One; exporting is included in every tier, including the free Basic tier, so it stays available after cancelling (PDF, JSON or plain text) dayoneapp.com

What happens to your data

Entries are never deleted or purged when a subscription expires; media already added stays viewable and playable on any tier.

What you lose

• On a lower tier, recording or attaching new audio, adding new videos and attaching new PDFs
• Other features that aren't in the tier you return to, such as more than one photo per entry on Basic
• On Apple, your original price: if you turn auto-renew back on later, Apple may renew at the current price

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan The free Basic tier keeps unlimited journals and entries, with one photo per entry and cloud backup from one active device; a cancelled account returns to the tier it had before subscribing dayoneapp.com dayoneapp.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Cancel where you bought the subscription: the website (Stripe), the App Store, or Google Play
• The Stripe portal only cancels; refunds for website purchases go through Day One support
• For Apple subscriptions, turning off auto-renew is treated the same as canceling, and turning it back on may renew at the current price
• Cancel a free trial at least 24 hours before it ends to avoid being charged
• Silver and Gold are yearly plans; monthly plans aren't offered

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/dayoneapp.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

1. View, change, or cancel your Silver or Gold subscription or trial Visit https://dayone.me/settings on a browser. (the web address for managing the subscription)
2. View, change, or cancel your Silver or Gold subscription or trial Go to Manage under the subscription heading. (the Manage step in Settings)
3. View, change, or cancel your Silver or Gold subscription or trial You can manage or cancel your subscription/trial from here. (cancelling on the Stripe page)
4. View, change, or cancel your Silver or Gold subscription or trial Stripe refunds cannot be requested through the Stripe customer portal — the portal is for cancellation only. (the Stripe portal is not for refunds)
5. View, change, or cancel your Silver or Gold subscription or trial Stripe subscriptions are refundable within 14 days of purchase or renewal. (the 14-day refund window)
6. View, change, or cancel your Silver or Gold subscription or trial To request a refund, please contact our support team with your receipt number and User ID. (where refunds are requested)
7. View, change, or cancel your Silver or Gold subscription or trial Tap Manage Subscription under the Account Status. (the iPhone app path to Manage Subscription)
8. View, change, or cancel your Silver or Gold subscription or trial To cancel your subscription, tap on Cancel Subscription. (cancelling a website purchase in the iPhone app)
9. View, change, or cancel your Silver or Gold subscription or trial view or cancel your Day One Silver or Gold subscription/trial. (the Play Store screen where the subscription is cancelled)
10. View, change, or cancel your Silver or Gold subscription or trial can subsequently be viewed, changed, or cancelled only through the Apple App Store. (App Store purchases are managed in the App Store)
11. View, change, or cancel your Silver or Gold subscription or trial Apple does not provide partial refunds. (no partial refunds for App Store purchases)
12. View, change, or cancel your Silver or Gold subscription or trial until the end of the billing period you have already paid for. (access continues to the end of the paid period)
13. View, change, or cancel your Silver or Gold subscription or trial will automatically renew unless it is canceled 24 hours prior to renewal. (the 24-hour cutoff for App Store renewals)
14. Apple Support: cancel a subscription In Settings, tap your name. (the iPhone and iPad path in Settings)
15. Apple Support: cancel a subscription Tap Subscriptions. (the Subscriptions step)
16. Apple Support: cancel a subscription Tap Cancel Subscription. (the cancel button on iPhone and iPad)
17. Apple Support: cancel a subscription If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to tell the subscription is already canceled)
18. Google Play Help: cancel a subscription Cancel subscription. (the cancel step in Google Play)
19. Google Play Help: cancel a subscription When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (access continues for the paid time)
20. View, change, or cancel your Silver or Gold subscription or trial If it has been less than 48 hours since you purchased Day One Silver or Gold through the Google Play Store (the 48-hour refund window for Google Play)
21. What happens if my Silver or Gold subscription expires or is canceled? your account status will be set to the tier you had before subscribing (the account returns to its earlier tier)
22. What happens if my Silver or Gold subscription expires or is canceled? You will be limited to the features available in that tier. (the features limit on the lower tier)
23. What happens if my Silver or Gold subscription expires or is canceled? Your entries are never deleted or purged when your subscription expires (entries are kept after the subscription ends)
24. What happens if my Silver or Gold subscription expires or is canceled? On a lower tier you will not be able to record or attach new audio, add new videos, attach new PDFs (features lost on a lower tier)
25. What happens if my Silver or Gold subscription expires or is canceled? disabling auto-renew for your Day One subscription is treated the same as canceling it. (turning off auto-renew counts as canceling for Apple)
26. View, change, or cancel your Silver or Gold subscription or trial please make sure to cancel the trial at least 24 hours before the trial period ends. (free trial timing)
27. View, change, or cancel your Silver or Gold subscription or trial If you bought Silver or Gold via the Day One Website (the in-app route is for website purchases)
28. View, change, or cancel your Silver or Gold subscription or trial Settings > Manage Subscription presents a screen showing your subscription information: (where Manage Subscription is)
29. View, change, or cancel your Silver or Gold subscription or trial Tap your profile picture on the top right corner to open Settings. (opening Settings in the iPhone app)
30. View, change, or cancel your Silver or Gold subscription or trial Click your account icon at the bottom-left (the Mac App Store path)
31. View, change, or cancel your Silver or Gold subscription or trial Scroll to "Subscriptions" and click "Manage". (the Mac App Store path)
32. View, change, or cancel your Silver or Gold subscription or trial Go to http://reportaproblem.apple.com/ to initiate that process. (Apple refund requests)
33. View, change, or cancel your Silver or Gold subscription or trial Payments & subscriptions (the Play Store menu)
34. View, change, or cancel your Silver or Gold subscription or trial you can continue enjoying Day One Silver or Gold features until the end of the billing period you have already paid for. (access after cancelling)
35. Day One pricing and features guide Day One can be downloaded for free on iOS, Mac, and Android and includes these features: (the free Basic tier)
36. Day One pricing and features guide One photo per entry (Basic photo limit)
37. Day One pricing and features guide Secure Cloud Backup from one active device (Basic backup limit)
38. Day One pricing and features guide Export to PDF, JSON, Plain Text (export formats, on every tier)
39. Day One pricing and features guide At this time, monthly plans are not offered. (no monthly plans)
40. What happens if my Silver or Gold subscription expires or is canceled? If you disable auto-renew and then re-enable it later, Apple may renew your subscription at the current price (re-enabling auto-renew on Apple)
41. What happens if my Silver or Gold subscription expires or is canceled? Media you have already added stays in your entries and remains fully viewable and playable on any tier. (existing media stays)

Not confirmed yet

• Day One's help pages don't list the steps to export entries, only that PDF, JSON and plain-text export is included in every tier
• Whether Day One sends a confirmation email after a website cancellation isn't described on its help pages
• How long Day One keeps entries after an account is deleted isn't stated on its help pages

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).