How to cancel DeepL

Before you cancel

Export first

• Glossaries: In the web translator, click Glossary in the left-hand navigation, select a glossary, click the three dots next to it, then Download (CSV (comma-separated)). Needs a DeepL Pro Advanced, Ultimate, Team, Business or Enterprise plan; not supported in the mobile apps. Download before the subscription deactivates support.deepl.com support.deepl.com
• Invoices: Download them from your account. Team admins lose access to invoices 90 days after the subscription expires support.deepl.com

What happens to your data

Once the subscription deactivates, glossaries, saved translations and style rules become inaccessible and are deleted after 90 days. A team is dissolved 90 days after the subscription expires. Content stored locally, such as in the mobile apps, isn't deleted.

What you lose

• Access to glossaries, saved translations and style rules once the subscription deactivates
• Add-ons, which are cancelled along with the base subscription
• The team, 90 days after expiry: members and admins become individual DeepL accounts
• Team admins' access to invoices, 90 days after expiry

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Cheaper plan Switch to a more limited plan with Compare plans in the Subscription tab; it takes effect at the end of the current billing period support.deepl.com
• Pay yearly Annual billing saves 16% (pricing page). Switch in the Subscription tab with Change to annual subscription; you're credited for the unused part of the month. API Pro has no annual option deepl.com support.deepl.com
• Free plan Keep using DeepL's Free version, with the lower limits listed in the pricing page's comparison table deepl.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Signing out or deleting the DeepL app does not cancel the subscription
• Cancel at least one day before the next scheduled payment
• Until it deactivates, a cancelled subscription can be reactivated from the yellow banner (Reactivate subscription, then Confirm reactivation), so don't click it by mistake
• On a team subscription only a team admin can cancel
• In-app purchases can't be changed or cancelled from the DeepL account area
• An account can't be deleted while it still has an active subscription
• API usage is billed until the subscription ends: a cost control limit stops further requests once it's reached

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/deepl.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated hard).

Link from JustDeleteMe (MIT).

Sources

1. Cancel subscription You can terminate a subscription purchased directly from DeepL in your DeepL account. (cancelling in the account)
2. Cancel subscription Under Subscription, select the subscription you want to cancel (the cancel steps)
3. Cancel subscription Terminate your subscription at least one day before your next scheduled payment to avoid being charged for the next billing period. (the cancel deadline)
4. Cancel subscription Signing out of your DeepL account or deleting the DeepL app does not terminate your subscription. (signing out or deleting the app doesn't cancel)
5. Cancel subscription Once you have confirmed the termination, the status of your subscription, which is indicated in your account under Subscription, will change to Canceled. (how to confirm the cancellation)
6. Cancel subscription You will receive an email confirming the termination once your paid subscription has reached the termination date. (the confirmation email)
7. Cancel subscription Your subscription will remain active until the end of your current billing period, at which point it will be automatically deactivated (when cancelling takes effect)
8. Cancel subscription No credit is offered for terminating a subscription prior to the end of your current billing period. (no credit for early cancellation)
9. Cancel subscription If you terminate your subscription during the trial period, you will be able to use it until the end of the trial period (cancelling during a trial)
10. Request a refund You may be entitled to a refund if you canceled your subscription during the free trial or within your right of withdrawal. (when a refund may be due)
11. Team roles Cancel the subscription (team admins can cancel (listed under Team admins))
12. Team roles API admins manage the API subscription. (who manages an API subscription)
13. API usage and cost control Once you have reached your cost control limit, the DeepL API will not process any further translation requests until the end of the billing period. (cost control stops further usage)
14. API usage and cost control Click Manage cost control in the top right corner (where cost control is set)
15. Usage count and billing in DeepL API Subsequent invoicing and debiting of any remaining balance occurs at the end of each usage period. (the final usage bill)
16. Usage count and billing in DeepL API Any usage above the included contingents is charged extra. (API usage charges)
17. Purchase a DeepL subscription via mobile app stores All subscription changes and cancellations must be handled directly through the app store where you purchased your subscription. (app-store purchases are cancelled in the store)
18. Subscriptions purchased through a DeepL partner Contact your DeepL partner for support and information regarding your subscription. (the partner route)
19. Cancel subscription If you purchased through DeepL and you don't see the cancel option in your DeepL account at the bottom of the Subscription page, please contact DeepL Support. (when to contact support to cancel)
20. DeepL Terms and Conditions If the Parties agree to a fixed term, the term shall be automatically extended by the agreed fixed term unless the Agreement is terminated prior to such renewal. (fixed terms renew automatically)
21. DeepL Terms and Conditions This Agreement is concluded for an indefinite period of time. Each Party may terminate the Agreement at any time with effect to the end of the current billing period. (termination takes effect at the end of the billing period)
22. Payment methods You have or are looking for a paid DeepL subscription managed by our Sales team (Sales-managed subscriptions exist)
23. Change plan Click Compare plans to switch to another plan (how to switch plans)
24. Change plan A switch to a more limited plan will take effect at the end of the current billing period. (when a downgrade takes effect)
25. DeepL Pro plans and pricing Save 16 % with annual billing (the annual billing saving)
26. Change billing period You will be credited proportionately for the remaining unused time in the month. (credit when switching to annual)
27. Change billing period An annual payment is not available for the DeepL API Pro plan. (API Pro is monthly only)
28. DeepL Pro plans and pricing Free version (the free version (comparison table))
29. Download a glossary The selected glossary will be downloaded as a CSV file (comma-separated). (glossary export format)
30. Download a glossary Required plan: DeepL Pro Advanced, Ultimate, Team, Business, Enterprise (which plans can download glossaries)
31. About the deletion of customer content If you want to keep your custom content, you can download your invoices and your glossaries. (what to download before deletion)
32. About the deletion of customer content While invoices are not deleted, they will become inaccessible for team admins once 90 days have passed. (invoice access after expiry)
33. About the deletion of customer content Once a subscription is cancelled and deactivated, DeepL will delete your custom content after 90 days. (how long custom content is kept)
34. About the deletion of customer content The team will be dissolved 90 days after the subscription expires, unless a new subscription is booked during that time. (the team is dissolved)
35. Change plan If you cancel your subscription, all add-ons for this subscriptions will be cancelled as well. (add-ons end with the subscription)
36. Reactivate subscription You can undo your subscription cancellation if there is still time left until its scheduled deactivation. (reactivating before deactivation)
37. Delete your DeepL account Currently, it's not possible to delete your account if you still have an active subscription. (deleting the account needs no active subscription)
38. DeepL Terms and Conditions You have the right to withdraw from this Agreement within 14 days without giving any reason. (the consumer withdrawal right)
39. If you want to cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple cancel steps)
40. If you want to cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm an Apple cancellation)
41. If you want to cancel a subscription from Apple If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. (the Apple trial deadline)
42. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play cancel steps)
43. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when a Google Play cancellation takes effect)
44. Cancel, pause, or change a subscription on Google Play Important: When you uninstall an app, your subscription won't cancel. (uninstalling doesn't cancel)
45. Subscriptions purchased through a DeepL partner Cancel your subscriptions (listed among the account functions not available when a partner sold the subscription)

Not confirmed yet

• How Sales-managed and Enterprise customers give termination notice (beyond contacting DeepL Support) isn't documented; DeepL's general Terms don't state a notice period in days
• Reducing the number of team licences isn't documented (only adding them)
• When access ends after cancelling an Apple-billed DeepL subscription isn't stated by DeepL
• The Free version's limits appear only as numbers in the pricing page's comparison table, so they are not restated here

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).