Business software · Productivity and business software

How to cancel DigiSigner

Stop auto-renewal in 2Checkout's MyAccount (sign in with your billing email or last order number), or email contact@digisigner.com and DigiSigner will do it. Cancel before the monthly or annual renewal. No refunds on cancellation. Your data stays accessible for 15 days after termination, so bulk-download documents first.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open DigiSigner's cancel page

The short answer

  • Where: Go to 2Checkout's MyAccount (secure.2checkout.com).
  • When it ends: Your DigiSigner account stays active until your subscription expires at the end of the billing cycle.
  • Before you go: export Your documents (filter to signed documents if you like). What to save
  • Want to keep it for less? Pay yearly and more. Options

Before you cancel

Export first

  • Your documents (filter to signed documents if you like): Sign in, set the list to show 100 documents per page, tick the select-all box at the top, and click Download. Repeat on each page. 100 documents per download, one page at a time support.digisigner.com
  • Invoices: Sign in to 2Checkout's MyAccount with your billing email or last order number; invoices are in Order details on the myAccount tab support.digisigner.com

What happens to your data

DigiSigner allows access to your data for 15 days after termination. The terms also let it delete some or all of your data at its discretion.

What you lose

  • Access to your data after the 15-day window
  • Any data DigiSigner decides to delete at its discretion

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed through 2Checkout

Online, self-serve Pro and Team subscriptions. DigiSigner's help says 2Checkout processes its payments and manages its subscriptions. Who can cancel: Anyone with the billing email address used at purchase, or the last order number.

  1. Go to 2Checkout's MyAccount
  2. Enter the email address used in your billing information at purchase, or your last order number
  3. Click Send access linkYou should see: You will immediately receive an email with a link that will log you straight into the 2Checkout Customer Area.
  4. Open the email and use its link to log in to the 2Checkout Customer Area
  5. Click My Products, then Stop automatic subscription renewal
  6. Select a reason from the dropdown and click Stop auto-renewal
Access ends
Your DigiSigner account stays active until your subscription expires at the end of the billing cycle
Notice
Stop auto-renewal before the next renewal. The terms say you must cancel before it renews each month or year
Refunds
Refunds are not issued on monthly or annual fees due to cancellation, and no credits are given for partly used periods
Open the page
Source: support.digisigner.com digisigner.com digisigner.com

Email DigiSigner

By email Any paid plan. The pricing page says you can change your plan or cancel by emailing DigiSigner, and the terms say a Pro Account (an upgraded account) can be cancelled by talking to a representative. Who can cancel: The account holder.

  1. Email contact@digisigner.com and ask DigiSigner to cancel your subscription (the contact page also lists the phone number (714) 844-5233)
  2. Do this before the subscription renews: the terms say you must cancel before it renews each month or year
Access ends
The terms say cancelling a Pro Account takes effect immediately
Notice
Cancel before it renews. The terms say you must cancel your Pro Account before it renews each month or year
Refunds
Refunds are not issued on monthly or annual fees due to cancellation, and no credits are given for partly used periods
Source: digisigner.com digisigner.com digisigner.com

Questions people ask

Can I get a refund if I cancel DigiSigner?

Email DigiSigner: Refunds are not issued on monthly or annual fees due to cancellation, and no credits are given for partly used periods.

Source: digisigner.com

If I cancel DigiSigner, when does my access end?

Email DigiSigner: The terms say cancelling a Pro Account takes effect immediately. Billed through 2Checkout: Your DigiSigner account stays active until your subscription expires at the end of the billing cycle.

Source: digisigner.com support.digisigner.com

How do I cancel DigiSigner if I pay through a partner?

Billed through 2Checkout: Go to 2Checkout's MyAccount. Enter the email address used in your billing information at purchase, or your last order number. Click Send access link. Open the email and use its link to log in to the 2Checkout Customer Area. Click My Products, then Stop automatic subscription renewal. Select a reason from the dropdown and click Stop auto-renewal.

Source: support.digisigner.com digisigner.com

How long before renewal do I need to cancel DigiSigner?

Email DigiSigner: Cancel before it renews. The terms say you must cancel your Pro Account before it renews each month or year. Billed through 2Checkout: Stop auto-renewal before the next renewal. The terms say you must cancel before it renews each month or year.

Source: digisigner.com support.digisigner.com

What happens to my data when I cancel DigiSigner?

DigiSigner allows access to your data for 15 days after termination. The terms also let it delete some or all of your data at its discretion.

Source: digisigner.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Pay yearly Pro and Team are priced per month when paid annually; the pricing page has a monthly/annual switch digisigner.com
  • Cheaper plan Move from Team (up to 5 senders) to Pro (1 sender): the pricing page says you can always change your plan, in 2Checkout or by email digisigner.com
  • Free plan The terms say DigiSigner offers a free account option and can change or end free accounts at any time. The pricing page doesn't list a free plan or its limits digisigner.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • If 2Checkout bills you, stop auto-renewal in its MyAccount; the help article says your DigiSigner account stays active until the end of the billing cycle
  • You can also email contact@digisigner.com to cancel or change plans; the terms say a Pro Account cancelled with a representative ends immediately
  • Bulk-download your documents before cancelling: the terms make you responsible for protecting your data, and access lasts 15 days after termination
  • The pricing page lists a 14-day free trial for Pro and Team
  • No refunds on cancellation, and no credits for partly used periods

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/digisigner.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. DigiSigner Pricing per month when paid annually (Pro and Team are priced per month on annual billing)
  2. DigiSigner Pricing Yes, we will automatically renew it unless you request otherwise. (plans renew automatically)
  3. DigiSigner Pricing All you have to do is log in via our partner 2Checkout, and you will be all set in only a few seconds. (2Checkout is the partner for managing the subscription)
  4. DigiSigner Pricing You can always change your plan or cancel your account (plan changes and cancelling are possible)
  5. DigiSigner Pricing 14-day free trial (the free trial)
  6. DigiSigner Terms and Privacy You may cancel your Pro Account at any time, and cancellation will be effective immediately. (cancellation is effective immediately)
  7. DigiSigner Terms and Privacy If you wish to cancel your Pro Account you may do so by talking to a representative. (cancelling by talking to a representative)
  8. DigiSigner Terms and Privacy Refunds will not be issued on monthly or annual fees due to cancellation. (no refunds on cancellation)
  9. DigiSigner Terms and Privacy All fees and charges are non-cancelable and non-refundable (fees are non-cancelable and non-refundable)
  10. DigiSigner Terms and Privacy no credits will be given for partially used periods (no credits for partly used periods)
  11. DigiSigner Terms and Privacy You must cancel your Pro Account before it renews each month or year (the cancel-before-renewal rule)
  12. DigiSigner Terms and Privacy DigiSigner will allow access to your data for a period of 15 days after termination (data access after termination)
  13. DigiSigner Terms and Privacy reserves the right to use our discretion to delete some or all of your data (deletion at DigiSigner's discretion)
  14. DigiSigner Terms and Privacy DigiSigner reserves the right to change the free account structure or terminate free accounts at any time. (free accounts can change or end)
  15. DigiSigner Terms and Privacy DigiSigner will automatically bill you by credit card or otherwise if agreed upon (billing by card)
  16. DigiSigner Contact (714) 844-5233 (the phone number listed for DigiSigner)
  17. How do I cancel my subscription? Go to 2Checkout's MyAccount. (the first step)
  18. How do I cancel my subscription? Enter the email address you entered as part of your billing information when you purchased your subscription (who can start the cancel flow)
  19. How do I cancel my subscription? Click on the Send access link button. (the access link step)
  20. How do I cancel my subscription? You will immediately receive an email with a link that will log you straight into the 2Checkout Customer Area. (the email login link)
  21. How do I cancel my subscription? Click on My Products and then on Stop automatic subscription renewal. (the stop-renewal menu)
  22. How do I cancel my subscription? Select a reason from the dropdown and click on Stop auto-renewal. (the final step)
  23. How do I cancel my subscription? You can stop auto-renewal for your subscription in the MyAccount area of our partner 2Checkout (where to stop auto-renewal)
  24. How do I cancel my subscription? which supports us by processing your payments and management of your subscriptions (2Checkout processes the payments and manages the subscription)
  25. How do I cancel my subscription? Your DigiSigner account will stay active until your subscription expires at the end of the billing cycle. (access until the end of the billing cycle)
  26. DigiSigner Pricing Or drop us a quick email and we will do that for you. (DigiSigner changes or cancels your plan by email)
  27. DigiSigner Pricing up to 5 Senders (Team plan senders)
  28. DigiSigner Pricing 1 Sender (Pro plan senders)
  29. DigiSigner Contact contact@digisigner.com (the support email address)
  30. DigiSigner Terms and Privacy DigiSigner offers a free account option. (a free account exists)
  31. DigiSigner Terms and Privacy You are responsible for maintaining and protecting your data in DigiSigner (you must protect your own data)
  32. How to bulk download your documents? Select the option at the bottom of the page to display 100 documents per page. (100 documents per page)
  33. How to bulk download your documents? Use the "Download" option at the top of the page to download the selected 100 documents. (the Download step)
  34. Where can I download my invoices? You will find your invoices in the section Order details of the tab myAccount (where invoices are)

Not confirmed yet

  • DigiSigner's public pages don't show the monthly (non-annual) prices for Pro and Team
  • The two cancel paths give different end dates: the terms say a Pro Account cancelled with a representative ends immediately, while the help article says a 2Checkout subscription stays active until the billing cycle ends
  • No confirmation email or status is documented for either cancel route
  • The format of bulk-downloaded documents isn't stated in DigiSigner's help

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).