Business software · Productivity and business software

How to cancel Boomerang

Open the Boomerang Account Page (Boomerang icon in Gmail, Manage scheduled messages, My Account, Account), click Don't Renew, then Confirm. The plan ends at the end of the billing cycle, with no further charges. Paid plans are non-refundable, including partial months. Plans bought in the iOS app cancel through Apple.

By Stackcut · Checked against official help pages on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open Boomerang's cancel page

The short answer

  • Where: In Gmail, click the Boomerang icon in the top right, then Manage scheduled messages (b4g.baydin.com).
  • When it ends: At the end of the current billing cycle; you won't be charged again.
  • Billed by someone else? Cancel with them instead: Apple.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What happens to your data

Personal data is kept for as long as your account stays open. Cancelling a plan doesn't close the account; deleting all your personal data means deleting the account (ask support@baydin.com), and some data may remain in backups under Boomerang's disaster recovery policies.

What you lose

  • Paid-plan features and extra message credits; the free Basic plan has 10 message credits a month

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Account Page

Online, self-serve Personal, Pro and Premium plans bought on Boomerang's web Account Page (Boomerang for Gmail). Who can cancel: The account holder who bought the plan, signed in with that Gmail account.

  1. In Gmail, click the Boomerang icon in the top right, then Manage scheduled messagesYou should see: My Account
  2. Scroll down to the My Account section and click Account (or open the Manage Page directly)You should see: Don't Renew
  3. Click Don't RenewYou should see: Confirm
  4. In the confirmation dialog, click ConfirmYou should see: Your subscription will be canceled at the end of your current billing cycle, and you will not be charged again.
Confirm it worked
The confirmation message that the subscription will be canceled at the end of the current billing cycle; no email is described
Access ends
At the end of the current billing cycle; you won't be charged again
Notice
Cancel or downgrade before the plan renews each month or year
Refunds
Paid plans are prepaid and non-refundable: no refunds or credits for partial months or years, or for fees already charged
Open the page
Source: help.boomeranggmail.com boomeranggmail.com

Billed by Apple (App Store)

In the billing platform's settings Plans bought through the Boomerang for iOS app, billed and managed through Apple. Who can cancel: The Apple Account holder who bought the plan. Everything Apple bills, in one place.

  1. On iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then the Boomerang subscription (check you're signed in with the Apple Account that bought it)You should see: Cancel Subscription
  3. Tap Cancel Subscription. On a Mac: App Store, your name, View Information, Manage next to Subscriptions, Edit next to Boomerang, Cancel Subscription
Confirm it worked
The subscription shows no Cancel button, or an expiration message in red text
Refunds
Boomerang's refund policy says paid plans are non-refundable; it doesn't mention Apple-billed plans, whose refunds Apple handles
Open the page
Source: help.boomeranggmail.com support.apple.com boomeranggmail.com

Questions people ask

Can I get a refund if I cancel Boomerang?

Account Page: Paid plans are prepaid and non-refundable: no refunds or credits for partial months or years, or for fees already charged. Billed by Apple (App Store): Boomerang's refund policy says paid plans are non-refundable; it doesn't mention Apple-billed plans, whose refunds Apple handles.

Source: boomeranggmail.com help.boomeranggmail.com

If I cancel Boomerang, when does my access end?

Account Page: At the end of the current billing cycle; you won't be charged again.

Source: help.boomeranggmail.com

How do I cancel Boomerang if I pay through Apple?

Billed by Apple (App Store): On iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then the Boomerang subscription (check you're signed in with the Apple Account that bought it). Tap Cancel Subscription. On a Mac: App Store, your name, View Information, Manage next to Subscriptions, Edit next to Boomerang, Cancel Subscription.

Source: help.boomeranggmail.com support.apple.com

How long before renewal do I need to cancel Boomerang?

Account Page: Cancel or downgrade before the plan renews each month or year.

Source: boomeranggmail.com

What happens to my data when I cancel Boomerang?

Personal data is kept for as long as your account stays open. Cancelling a plan doesn't close the account; deleting all your personal data means deleting the account (ask support@baydin.com), and some data may remain in backups under Boomerang's disaster recovery policies.

Source: boomeranggmail.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Boomerang Basic is free, with 10 message credits a month and most features; you can stay on it after the 30-day trial help.boomeranggmail.com
  • Cheaper plan On the Account Page, click Update, then Downgrade under the plan you want; the change applies at your next renewal help.boomeranggmail.com
  • Pay yearly Every plan can be billed annually for an extra discount help.boomeranggmail.com
  • Student or nonprofit price A discount for nonprofit and educational users; email support@baydin.com to ask help.boomeranggmail.com
  • Fewer seats Organization subscriptions (Pro and Premium): the purchaser or an admin can click Change Team Size on the Org Subscription page; remove members first if all seats are filled help.boomeranggmail.com help.boomeranggmail.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancelling is Don't Renew on the Account Page; it doesn't delete the Boomerang account
  • Plans bought in the Boomerang iOS app are cancelled through Apple, not on the Account Page
  • No refunds for partial months or years, so cancel before the renewal date
  • The 30-day trial needs no card; when it ends you can stay on the free Basic plan

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/boomerang.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Canceling or downgrading your subscription Don't Renew (the Don't Renew button on the Account Page)
  2. Canceling or downgrading your subscription Your subscription will be canceled at the end of your current billing cycle, and you will not be charged again. (what the confirmation says and when access ends)
  3. Canceling or downgrading your subscription The changes will be reflected at your next renewal. (when a downgrade takes effect)
  4. Canceling or downgrading your subscription If you signed up for a Boomerang plan through the Boomerang for iOS app, your subscription is billed and managed through iTunes. (iOS app plans are billed through Apple)
  5. Refund policy You must cancel your account or downgrade your plan before it renews each month or year. (the notice: act before renewal)
  6. Refund policy BAYDIN DOES NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL MONTHS OR YEARS. (no refund for partial months or years)
  7. Apple Support article 118428 Tap Subscriptions. (the Subscriptions step in Settings)
  8. Apple Support article 118428 Tap Cancel Subscription. (the Cancel Subscription step)
  9. Apple Support article 118428 If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm the subscription is cancelled)
  10. Refund policy you will not be issued a refund for the most recently (or any previously) charged monthly fees. (charges already made are not refunded)
  11. Canceling or downgrading your subscription How to cancel your subscription billed through Apple iTunes (the Apple cancellation section)
  12. Plans and pricing Boomerang Basic is our free plan. (the free Basic plan)
  13. Plans and pricing It includes 10 message credits per month, access to most of our features, (what the free plan includes)
  14. Plans and pricing you can continue to use the free Basic plan as long as you'd like! (staying on the free plan after the trial)
  15. Plans and pricing All subscriptions are available with monthly pricing, or annual billing for an extra discount. (annual billing is discounted)
  16. Do you have a nonprofit discount? We do have a discount for nonprofit and educational users; please email us at support@baydin.com to find out more. (the nonprofit and education discount)
  17. Privacy Policy We retain your Personal Data for as long as you keep your account open. (how long personal data is kept)
  18. Privacy Policy We cannot delete your Personal Data except by also deleting your user account (deleting personal data means deleting the account)
  19. Canceling or downgrading your subscription Click on the Boomerang Icon, located in the top right of your Gmail window. (the first step to the Account Page)
  20. Canceling or downgrading your subscription Click on Manage scheduled messages. (the Manage scheduled messages step)
  21. Canceling or downgrading your subscription Scroll down to the My Account section, and click on Account. (the My Account section)
  22. Canceling or downgrading your subscription navigate directly to the Manage Page, or follow the instructions below (the direct link to the Manage Page)
  23. Canceling or downgrading your subscription From the Account Page, click on Update. (the downgrade starts at Update)
  24. Canceling or downgrading your subscription Click on Downgrade under the desired plan type. (the Downgrade button)
  25. Canceling or downgrading your subscription Click edit next the Boomerang subscription. (the Mac App Store step)
  26. Refund policy Paid Boomerang for Gmail plans are prepaid and are non-refundable. (paid plans are non-refundable)
  27. Refund policy you may do so via the Manage your Account link in the Boomerang menu inside your Gmail account (cancelling from the Boomerang menu in Gmail)
  28. How to manage an Organization Subscription Change Team Size (reducing seats on an organization subscription)
  29. How to manage an Organization Subscription If all seats are filled. you will need to remove team members first before reducing the team size (remove members before reducing seats)
  30. How to manage an Organization Subscription added to an organization as an admin (who manages an organization subscription)
  31. Plans and pricing All new Boomerang accounts come with a Free 30-day Trial of Boomerang Professional. (the 30-day trial)
  32. Plans and pricing Credit card information is not required to get started. (the trial needs no card)
  33. Plans and pricing Organization subscriptions are available for the Pro and Premium tiers. (organization plans)
  34. Privacy Policy we cannot completely delete your Personal Data as some data may rest in previous backups. (backups after deletion)
  35. Privacy Policy You have the right to request that we delete all of your Personal Data. (deletion requests)
  36. Apple Support article 118428 In Settings, tap your name. (the first App Store step)

Not confirmed yet

  • How to cancel an Organization subscription, and whether admins as well as the purchaser can cancel it, isn't covered in Boomerang's help center
  • Apple's page doesn't say how long an App Store subscription keeps working after cancelling
  • Boomerang's help pages don't mention Google Play purchases, so no Google Play route is listed
  • How long backups keep data after an account is deleted isn't stated; the privacy policy points to Boomerang's disaster recovery policies
  • No data export is documented

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).