The short answer
- Where: Follow the cancel instructions on Foxit's product pages or in the notification Foxit sent you, or submit a support ticket (write to Foxit support) asking to cancel the subscription (kb.foxit.com).
- Want to keep it for less? Cheaper plan and more. Options
Before you cancel
What happens to your data
Not stated; once the account is terminated you can't access any data or file.
What you lose
- Foxit DMS cloud storage and the monthly AI credits that come with every subscription
- Access to your data and files once the account is terminated
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Billed by Foxit PDF Editor
- Follow the cancel instructions on Foxit's product pages or in the notification Foxit sent you, or submit a support ticket (write to Foxit support) asking to cancel the subscription
- To ask for a refund within 14 days of purchase, call Foxit at 1-866-693-6948 with your order details (order number, date, purchase code, number of licenses)
- Notice
- Subscriptions renew automatically until you cancel. Foxit notifies you before a renewal at a new rate, with the option to cancel
- Refunds
- Prepaid annual plans are refundable if cancelled within 14 days of the initial purchase, minus a 5% handling fee; otherwise fees are non-refundable. Bought through a third party: its refund policy may prevail
- Fees
- An annual plan billed monthly is an annual agreement: cancelling after 14 days still leaves you owing the full annual payment
Questions people ask
Can I get a refund if I cancel Foxit PDF Editor?
Prepaid annual plans are refundable if cancelled within 14 days of the initial purchase, minus a 5% handling fee; otherwise fees are non-refundable. Bought through a third party: its refund policy may prevail.
Is there a fee to cancel Foxit PDF Editor?
An annual plan billed monthly is an annual agreement: cancelling after 14 days still leaves you owing the full annual payment.
Source: foxit.com
How long before renewal do I need to cancel Foxit PDF Editor?
Subscriptions renew automatically until you cancel. Foxit notifies you before a renewal at a new rate, with the option to cancel.
Source: foxit.com
What happens to my data when I cancel Foxit PDF Editor?
Not stated; once the account is terminated you can't access any data or file.
Source: foxit.com
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Cheaper plan Move from PDF Editor+ ($159.99 per user per year) to PDF Editor ($129.99 per user per year) foxit.com
- Cheaper plan Instead of a subscription, buy a perpetual licence: Foxit PDF Editor 14 for a one-time price per user foxit.com
- Student or nonprofit price Students and educators get an education discount automatically at checkout when their Foxit account uses a school-provided email address foxit.com
- Discount program Teams buying 30 or more licences get volume discounts of up to 30% foxit.com
For AI agents
- An annual plan paid monthly is an annual agreement: cancelling after 14 days still leaves the rest of the year to pay
- Refunds (annual plans, within 14 days of purchase) are reduced by a 5% handling fee
- For refund questions, call Foxit at 1-866-693-6948
- Foxit notifies you before a renewal at a new price, with the option to cancel
- Download any files you keep in Foxit's cloud storage before the account ends: after termination you can't access any data or file
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/foxit.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Foxit Terms of Service
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNTIL YOU CANCEL.
(automatic renewal) - Foxit Terms of Service
If you want to cancel your subscription, please operate as indicated by the Products and/or Services pages or the notification sent by Foxit.
(where cancel instructions are given) - Foxit Terms of Service
You may cancel your account anytime by writing to Foxit support or operating as indicated by the Products and/or Services pages.
(cancelling by writing to support) - Foxit
Submit a Support Ticket
(the support ticket form) - Foxit Terms of Service
Foxit will notify you of any rate change, with the option to cancel, before your next renewal term
(notice of price changes at renewal) - Foxit Refund Policy
For an annual plan that is pre-paid, a refund can be obtained if cancellation takes place within 14 days of the initial purchase.
(the 14-day refund for prepaid annual plans) - Foxit Refund Policy
The annual subscription, which is paid on a monthly basis is an annual agreement.
(monthly billing is an annual commitment) - Foxit Refund Policy
If the cancellation request is made after 14 days, the end user is still obligated to complete the full annual payment as per the agreement's terms.
(the full-year payment obligation) - Foxit Refund Policy
Where applicable, any refund shall be calculated as the purchase price less a handling fee, comprising order processing and banking fees equal to 5% of the purchase price.
(the 5% handling fee) - Foxit Refund Policy
Please call (866)693-6948.
(the refund phone line) - Foxit Terms of Service
Unless explicitly set forth in this Policy, all fees and other amounts due under this Agreement are non-refundable.
(fees are otherwise non-refundable) - Foxit PDF Editor plans and pricing
Foxit PDF Editor costs $129.99 per user per year, and Foxit PDF Editor+ costs $159.99 per user per year, with monthly billing available from $10.99.
(plan prices) - Foxit PDF Editor plans and pricing
Foxit PDF Editor 14, for a one-time $209.99 per user
(the perpetual licence) - Foxit PDF Editor plans and pricing
Students and educators receive an education discount automatically at checkout by registering a Foxit account with a school-provided email address.
(the education discount) - Foxit PDF Editor plans and pricing
Volume discounts of up to 30% apply to orders of 30 or more licenses
(volume discounts) - Foxit PDF Editor plans and pricing
Every subscription includes Foxit DMS with unlimited cloud storage and 300 free AI credits per month
(cloud storage and AI credits come with the subscription) - Foxit Terms of Service
You will not be able to access any data or file after the termination of account.
(no access to data after termination) - Foxit Terms of Service
If you download or access the Products and/or Services from a third party, the refund policy of such third party may prevail
(purchases through a third party follow its refund policy) - Foxit Refund Policy
order number, company name, date of transaction, purchase code, number of licenses purchased
(what a refund request needs)
Not confirmed yet
- The self-serve cancel steps in a Foxit account aren't confirmed: Foxit's public pages only say to follow the instructions on its product pages or renewal notice, or to write to support; the details would be in Foxit's Support Center (kb.foxit.com)
- Whether Foxit's mobile apps sell subscriptions through the App Store or Google Play isn't confirmed; Foxit's Terms say a third party's refund policy may apply to purchases made through it
- How volume-licence, reseller and partner orders are cancelled, and any notice terms, aren't on Foxit's public pages
- When access ends after cancelling, and what confirms a cancellation, are not stated
- How to download files from Foxit's cloud storage (Foxit DMS) isn't documented on the pages checked
- Foxit eSign and other Foxit products may be billed separately; this guide covers PDF Editor plans
Independent re-check, 2026-10-05
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).
