{
 "id": "foxit",
 "name": "Foxit PDF Editor",
 "category": "productivity",
 "website": "https://www.foxit.com",
 "domains": [
  "foxit.com"
 ],
 "summary": "Foxit subscriptions renew until cancelled: follow the cancel instructions on Foxit's product pages or renewal notice, or write to Foxit support. An annual plan paid monthly is a yearly agreement: after 14 days you owe the full year. Prepaid annual plans are refundable within 14 days, minus a 5% fee.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Foxit PDF Editor and PDF Editor+ subscriptions bought from Foxit (annual plan paid in full, or annual plan billed monthly)",
   "who": "The account holder who bought the subscription",
   "method": "form",
   "start_url": "https://kb.foxit.com/s/submit-a-case/",
   "steps": [
    {
     "do": "Follow the cancel instructions on Foxit's product pages or in the notification Foxit sent you, or submit a support ticket (write to Foxit support) asking to cancel the subscription",
     "expect": null
    },
    {
     "do": "To ask for a refund within 14 days of purchase, call Foxit at 1-866-693-6948 with your order details (order number, date, purchase code, number of licenses)",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "Subscriptions renew automatically until you cancel. Foxit notifies you before a renewal at a new rate, with the option to cancel",
   "refund": "Prepaid annual plans are refundable if cancelled within 14 days of the initial purchase, minus a 5% handling fee; otherwise fees are non-refundable. Bought through a third party: its refund policy may prevail",
   "fees": "An annual plan billed monthly is an annual agreement: cancelling after 14 days still leaves you owing the full annual payment",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s18",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Move from PDF Editor+ ($159.99 per user per year) to PDF Editor ($129.99 per user per year)",
   "evidence": "documented",
   "source_ids": [
    "s12"
   ]
  },
  {
   "type": "downgrade",
   "what": "Instead of a subscription, buy a perpetual licence: Foxit PDF Editor 14 for a one-time price per user",
   "evidence": "documented",
   "source_ids": [
    "s13"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Students and educators get an education discount automatically at checkout when their Foxit account uses a school-provided email address",
   "evidence": "documented",
   "source_ids": [
    "s14"
   ]
  },
  {
   "type": "discount_program",
   "what": "Teams buying 30 or more licences get volume discounts of up to 30%",
   "evidence": "documented",
   "source_ids": [
    "s15"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": null,
  "data_kept": "Not stated; once the account is terminated you can't access any data or file",
  "you_lose": [
   "Foxit DMS cloud storage and the monthly AI credits that come with every subscription",
   "Access to your data and files once the account is terminated"
  ]
 },
 "agent_notes": {
  "sign_in_needed": null,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "An annual plan paid monthly is an annual agreement: cancelling after 14 days still leaves the rest of the year to pay",
   "Refunds (annual plans, within 14 days of purchase) are reduced by a 5% handling fee",
   "For refund questions, call Foxit at 1-866-693-6948",
   "Foxit notifies you before a renewal at a new price, with the option to cancel",
   "Download any files you keep in Foxit's cloud storage before the account ends: after termination you can't access any data or file"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.foxit.com/product/terms-of-service/",
   "title": "Foxit Terms of Service",
   "publisher": "vendor",
   "quote": "YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNTIL YOU CANCEL.",
   "supports": "automatic renewal"
  },
  {
   "id": "s2",
   "url": "https://www.foxit.com/product/terms-of-service/",
   "title": "Foxit Terms of Service",
   "publisher": "vendor",
   "quote": "If you want to cancel your subscription, please operate as indicated by the Products and/or Services pages or the notification sent by Foxit.",
   "supports": "where cancel instructions are given"
  },
  {
   "id": "s3",
   "url": "https://www.foxit.com/product/terms-of-service/",
   "title": "Foxit Terms of Service",
   "publisher": "vendor",
   "quote": "You may cancel your account anytime by writing to Foxit support or operating as indicated by the Products and/or Services pages.",
   "supports": "cancelling by writing to support"
  },
  {
   "id": "s4",
   "url": "https://www.foxit.com/",
   "title": "Foxit",
   "publisher": "vendor",
   "quote": "Submit a Support Ticket",
   "supports": "the support ticket form"
  },
  {
   "id": "s5",
   "url": "https://www.foxit.com/product/terms-of-service/",
   "title": "Foxit Terms of Service",
   "publisher": "vendor",
   "quote": "Foxit will notify you of any rate change, with the option to cancel, before your next renewal term",
   "supports": "notice of price changes at renewal"
  },
  {
   "id": "s6",
   "url": "https://www.foxit.com/support/refund-policy/",
   "title": "Foxit Refund Policy",
   "publisher": "vendor",
   "quote": "For an annual plan that is pre-paid, a refund can be obtained if cancellation takes place within 14 days of the initial purchase.",
   "supports": "the 14-day refund for prepaid annual plans"
  },
  {
   "id": "s7",
   "url": "https://www.foxit.com/support/refund-policy/",
   "title": "Foxit Refund Policy",
   "publisher": "vendor",
   "quote": "The annual subscription, which is paid on a monthly basis is an annual agreement.",
   "supports": "monthly billing is an annual commitment"
  },
  {
   "id": "s8",
   "url": "https://www.foxit.com/support/refund-policy/",
   "title": "Foxit Refund Policy",
   "publisher": "vendor",
   "quote": "If the cancellation request is made after 14 days, the end user is still obligated to complete the full annual payment as per the agreement's terms.",
   "supports": "the full-year payment obligation"
  },
  {
   "id": "s9",
   "url": "https://www.foxit.com/support/refund-policy/",
   "title": "Foxit Refund Policy",
   "publisher": "vendor",
   "quote": "Where applicable, any refund shall be calculated as the purchase price less a handling fee, comprising order processing and banking fees equal to 5% of the purchase price.",
   "supports": "the 5% handling fee"
  },
  {
   "id": "s10",
   "url": "https://www.foxit.com/support/refund-policy/",
   "title": "Foxit Refund Policy",
   "publisher": "vendor",
   "quote": "Please call (866)693-6948.",
   "supports": "the refund phone line"
  },
  {
   "id": "s11",
   "url": "https://www.foxit.com/product/terms-of-service/",
   "title": "Foxit Terms of Service",
   "publisher": "vendor",
   "quote": "Unless explicitly set forth in this Policy, all fees and other amounts due under this Agreement are non-refundable.",
   "supports": "fees are otherwise non-refundable"
  },
  {
   "id": "s12",
   "url": "https://www.foxit.com/pdf-editor/pricing/",
   "title": "Foxit PDF Editor plans and pricing",
   "publisher": "vendor",
   "quote": "Foxit PDF Editor costs $129.99 per user per year, and Foxit PDF Editor+ costs $159.99 per user per year, with monthly billing available from $10.99.",
   "supports": "plan prices"
  },
  {
   "id": "s13",
   "url": "https://www.foxit.com/pdf-editor/pricing/",
   "title": "Foxit PDF Editor plans and pricing",
   "publisher": "vendor",
   "quote": "Foxit PDF Editor 14, for a one-time $209.99 per user",
   "supports": "the perpetual licence"
  },
  {
   "id": "s14",
   "url": "https://www.foxit.com/pdf-editor/pricing/",
   "title": "Foxit PDF Editor plans and pricing",
   "publisher": "vendor",
   "quote": "Students and educators receive an education discount automatically at checkout by registering a Foxit account with a school-provided email address.",
   "supports": "the education discount"
  },
  {
   "id": "s15",
   "url": "https://www.foxit.com/pdf-editor/pricing/",
   "title": "Foxit PDF Editor plans and pricing",
   "publisher": "vendor",
   "quote": "Volume discounts of up to 30% apply to orders of 30 or more licenses",
   "supports": "volume discounts"
  },
  {
   "id": "s16",
   "url": "https://www.foxit.com/pdf-editor/pricing/",
   "title": "Foxit PDF Editor plans and pricing",
   "publisher": "vendor",
   "quote": "Every subscription includes Foxit DMS with unlimited cloud storage and 300 free AI credits per month",
   "supports": "cloud storage and AI credits come with the subscription"
  },
  {
   "id": "s17",
   "url": "https://www.foxit.com/product/terms-of-service/",
   "title": "Foxit Terms of Service",
   "publisher": "vendor",
   "quote": "You will not be able to access any data or file after the termination of account.",
   "supports": "no access to data after termination"
  },
  {
   "id": "s18",
   "url": "https://www.foxit.com/product/terms-of-service/",
   "title": "Foxit Terms of Service",
   "publisher": "vendor",
   "quote": "If you download or access the Products and/or Services from a third party, the refund policy of such third party may prevail",
   "supports": "purchases through a third party follow its refund policy"
  },
  {
   "id": "s19",
   "url": "https://www.foxit.com/support/refund-policy/",
   "title": "Foxit Refund Policy",
   "publisher": "vendor",
   "quote": "order number, company name, date of transaction, purchase code, number of licenses purchased",
   "supports": "what a refund request needs"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "The self-serve cancel steps in a Foxit account aren't confirmed: Foxit's public pages only say to follow the instructions on its product pages or renewal notice, or to write to support; the details would be in Foxit's Support Center (kb.foxit.com)",
   "Whether Foxit's mobile apps sell subscriptions through the App Store or Google Play isn't confirmed; Foxit's Terms say a third party's refund policy may apply to purchases made through it",
   "How volume-licence, reseller and partner orders are cancelled, and any notice terms, aren't on Foxit's public pages",
   "When access ends after cancelling, and what confirms a cancellation, are not stated",
   "How to download files from Foxit's cloud storage (Foxit DMS) isn't documented on the pages checked",
   "Foxit eSign and other Foxit products may be billed separately; this guide covers PDF Editor plans"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked the Terms, Refund Policy, pricing page and homepage: auto-renewal, the cancel instructions, the 14-day refund, the 5% fee and the annual-agreement rule for monthly payments are confirmed; the ticket link goes to kb.foxit.com/s/submit-a-case/",
    "Summary and tip: 'monthly billing is usually an annual agreement' became 'an annual plan paid monthly is still an annual agreement', as the Refund Policy says",
    "Refund: added that a third party's refund policy may prevail for purchases made through it (s18), and what a refund request needs (s19)",
    "Removed the export entry: Foxit doesn't document how to download files from its cloud storage; kept the warning that data can't be accessed after termination as a tip",
    "Education discount: added the school email condition from the pricing page (s14)",
    "Foxit's Support Center (kb.foxit.com) couldn't be read, so self-serve cancel steps remain unconfirmed; level stays partial"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/foxit",
 "json": "https://stackcut.io/exits/foxit.json",
 "evidence": {
  "packet_revision": "7673322ae0087a5a61019caadaabfee73fdfdfe8402fa01b9ef68255be974211",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "foxit--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}