Business software · Productivity and business software

How to cancel Todoist

On the web: avatar, Settings, Subscription, Cancel plan, pick a reason, Cancel subscription. App Store and Google Play subscriptions cancel there. The plan runs to the period's end, then drops to Beginner (tasks are kept). Monthly payments aren't refunded; yearly plans get a full refund within 30 days.

By Stackcut · Checked against official help pages on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

Open Todoist's cancel page

The short answer

  • Where: Log in to your Todoist account on todoist.com and click your avatar at the top-left (todoist.com).
  • When it ends: The plan stays active until the end of the current billing period, then the account is downgraded to the Beginner plan; choosing the yearly refund ends it immediately.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export Backups of all your active projects. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Backups of all your active projects: Click your avatar, then Settings, open the Backups tab and click Download next to a backup (ZIP file with one CSV file per active project). Automatic backups are made only on a paid plan; after the downgrade to Beginner no new backups are made, but earlier ones stay downloadable todoist.com

What happens to your data

The account stays on the Beginner plan with all tasks, projects and comments; backups made while paid stay downloadable.

What you lose

  • Pro's higher usage limits
  • Business teams: only the five most recently created projects stay active; older ones become view-only
  • New automatic backups

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Pro, paid on the website

Online, self-serve Todoist Pro subscriptions bought on the Todoist website, monthly or yearly. Who can cancel: The account holder, signed in.

  1. Log in to your Todoist account on todoist.com and click your avatar at the top-leftYou should see: Settings
  2. Select Settings, then SubscriptionYou should see: Cancel plan
  3. Click Cancel plan, choose a reason for the cancellation (feedback is optional)
  4. On a yearly plan within 30 days of purchase or renewal, choose Cancel at the end of your billing period or End the subscription immediately and receive a refundYou should see: two options
  5. Click Cancel subscription to confirm
Access ends
The plan stays active until the end of the current billing period, then the account is downgraded to the Beginner plan; choosing the yearly refund ends it immediately
Refunds
Monthly payments aren't refundable unless consumer protection law requires it. A yearly Pro plan cancelled within 30 days of purchase or renewal gets a full refund, self-serve in the cancel flow
Open the page
Source: todoist.com todoist.com

Business plan

Online, self-serve Todoist Business team subscriptions. Who can cancel: A team admin (only admins can cancel).

  1. Click your team in the sidebar, then click Subscription under the team nameYou should see: Cancel plan
  2. Click Cancel plan, then Cancel subscription to confirm
Access ends
The team keeps Business features until the end of the subscription period, then the account downgrades to the Beginner plan
Refunds
Monthly payments aren't refundable. For a yearly Business subscription bought in the last 30 days, cancel the Business team first, then contact Todoist to request a refund
Open the page
Source: todoist.com todoist.com todoist.com

Billed by Apple (App Store)

In the billing platform's settings Todoist subscriptions bought through the Apple App Store. Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open the Settings app and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then Todoist, then Cancel Subscription
Confirm it worked
No Cancel button, or an expiration message in red text, in Subscriptions
Refunds
Ask Apple: Apple doesn't let developers refund App Store purchases
Source: todoist.com todoist.com support.apple.com

Billed by Google Play

In the billing platform's settings Todoist subscriptions bought through Google Play. Who can cancel: The Google account that bought the subscription. Everything Google Play bills, in one place.

  1. Check your Google Play subscriptions for a recurring Todoist subscriptionYou should see: Todoist
  2. Click Manage next to Todoist, then Cancel subscription
Access ends
You can use the subscription for the time you've already paid
Refunds
For a yearly payment made in the last 30 days, cancel first, then contact Todoist to request a refund
Open the page
Source: todoist.com todoist.com support.google.com

Questions people ask

Can I get a refund if I cancel Todoist?

Pro, paid on the website: Monthly payments aren't refundable unless consumer protection law requires it. A yearly Pro plan cancelled within 30 days of purchase or renewal gets a full refund, self-serve in the cancel flow. Business plan: Monthly payments aren't refundable. For a yearly Business subscription bought in the last 30 days, cancel the Business team first, then contact Todoist to request a refund. Billed by Apple (App Store): Ask Apple: Apple doesn't let developers refund App Store purchases.

Source: todoist.com todoist.com todoist.com

If I cancel Todoist, when does my access end?

Pro, paid on the website: The plan stays active until the end of the current billing period, then the account is downgraded to the Beginner plan; choosing the yearly refund ends it immediately. Business plan: The team keeps Business features until the end of the subscription period, then the account downgrades to the Beginner plan. Billed by Google Play: You can use the subscription for the time you've already paid.

Source: todoist.com todoist.com todoist.com support.google.com

How do I cancel Todoist if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone or iPad, open the Settings app and tap your name. Tap Subscriptions, then Todoist, then Cancel Subscription. Billed by Google Play: Check your Google Play subscriptions for a recurring Todoist subscription. Click Manage next to Todoist, then Cancel subscription.

Source: support.apple.com todoist.com support.google.com

What happens to my data when I cancel Todoist?

The account stays on the Beginner plan with all tasks, projects and comments; backups made while paid stay downloadable.

Source: todoist.com todoist.com todoist.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Drop to the Beginner plan: you keep all tasks, projects and comments, but lose Pro's higher usage limits todoist.com
  • Pay yearly Paying yearly for Pro costs around 30% less than paying month to month todoist.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: The flow asks you to choose a reason for the cancellation (feedback optional) before Cancel subscription
  • Check where you pay: website, App Store or Google Play subscriptions are each cancelled in that place
  • Pro bought through the Microsoft Store doesn't auto-renew, so there's nothing to cancel there
  • Uninstalling the app does not cancel a Google Play subscription
  • Yearly plans: cancel within 30 days of purchase or renewal to get a full refund
  • Only team admins can cancel a Business subscription
  • PayPal is no longer offered as a payment option
  • Todoist has no student, family or nonprofit discounts

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/todoist.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Cancel a Todoist subscription Log in to your Todoist account on https://todoist.com (where to cancel)
  2. Cancel a Todoist subscription Click your avatar at the top-left (the avatar step)
  3. Cancel a Todoist subscription Select Subscription (the Subscription step)
  4. Cancel a Todoist subscription Click Cancel plan (the Cancel plan button)
  5. Cancel a Todoist subscription Choose a reason for the cancellation. You can also share feedback on what we could improve. (the reason step)
  6. Cancel a Todoist subscription Click Cancel subscription to confirm (the confirm step)
  7. Cancel a Todoist subscription You'll see the option to cancel your subscription, and it will remain active until the end of your current billing period. (when cancellation takes effect)
  8. Cancel a Todoist subscription If you're within the 30-day refund window on a yearly plan you'll see two options (the yearly 30-day choice)
  9. Cancel a Todoist subscription End the subscription immediately and receive a refund (the immediate-refund option)
  10. Cancel a Todoist subscription After that, your account is downgraded to the Beginner plan. (the move to Beginner)
  11. Cancel a Todoist subscription You keep all of your tasks, projects, and comments, but you lose Pro's higher usage limits (what you keep and lose)
  12. Cancel a Todoist subscription If you're the admin of a Todoist team, and you no longer need the Business plan, here's how to cancel your Business subscription (Business cancellation by the team admin)
  13. Cancel a Todoist subscription Click your team in the sidebar (the Business first step)
  14. Cancel a Todoist subscription Click Subscription under the team name (the Business Subscription step)
  15. Cancel a Todoist subscription Open the Settings app. (the App Store route (Todoist's own steps))
  16. Cancel a Todoist subscription Tap Todoist (choosing Todoist in Apple Subscriptions)
  17. Cancel a Todoist subscription Google Play subscriptions may or may not auto-renew depending on many factors. Please check your Google Play account and verify if there is a recurring Todoist subscription there. (the Google Play route)
  18. Cancel a Todoist subscription PayPal is no longer available as a payment option. (no PayPal billing)
  19. Request a refund Monthly payments for Pro and Business plans aren't refundable when you cancel, unless a refund is required by consumer protection laws in your country. (no refunds for monthly payments)
  20. Request a refund If you cancel your yearly Pro plan within 30 days of purchase or renewal, you're eligible for a full refund. (the yearly refund window)
  21. Request a refund contact Apple directly for your refund. Apple doesn't allow any developers to process refunds for App Store purchases. (App Store refunds go through Apple)
  22. Request a refund If you purchased a yearly Business subscription within the last 30 days, cancel your Business team first, then contact us to request a refund. (Business refunds)
  23. Request a refund contact us to request a refund for your yearly payment (Google Play yearly refunds)
  24. Cancel and downgrade your Todoist Business subscription Admins are the only ones who can cancel the subscription. (who can cancel Business)
  25. Cancel and downgrade your Todoist Business subscription Once you've canceled the subscription, you'll still have access to all the features included in Todoist Business until the end of your subscription period. (when Business cancellation takes effect)
  26. Cancel and downgrade your Todoist Business subscription If you have more than five projects after downgrading your subscription, the five most recently created projects remain active, while all other older projects become view-only. (projects after a Business downgrade)
  27. Cancel and downgrade your Todoist Business subscription You and your team will always keep existing workspace projects and tasks (team data is kept)
  28. Apply a discount or promo code in Todoist A yearly Pro subscription costs around 30% less than paying month to month. (yearly billing saves about 30%)
  29. Apply a discount or promo code in Todoist Todoist doesn't offer separate discounts or promotions for students, families, or non-profit organizations. (no group discounts)
  30. Download or restore backups in Todoist With a paid plan, Todoist automatically creates backups of all your active projects. (automatic backups on paid plans)
  31. Download or restore backups in Todoist This downloads a ZIP file containing CSV files for each of your active projects. (backup format)
  32. Download or restore backups in Todoist Todoist stops creating new backups. Backups that were created while you were on a paid plan remain available to download to your computer. (backups after the downgrade)
  33. Download or restore backups in Todoist Open the Backups tab (where backups are)
  34. If you want to cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (cancelling through Apple)
  35. If you want to cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm an Apple cancellation)
  36. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (cancelling through Google Play)
  37. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (access after a Google Play cancel)
  38. Cancel, pause, or change a subscription on Google Play Important: When you uninstall an app, your subscription won't cancel. (uninstalling doesn't cancel)
  39. Cancel a Todoist subscription Select Settings (the Settings step)
  40. Cancel a Todoist subscription Cancel at the end of your billing period (the other yearly option)
  41. Cancel a Todoist subscription Todoist Pro payments made through the Microsoft Store won't auto-renew. (Microsoft Store purchases don't renew)

Not confirmed yet

  • Auto-renewal and notice terms in Doist's Terms of Service aren't confirmed here
  • No confirmation email or on-screen confirmation is described for web cancellations
  • When access ends after cancelling through Apple is not stated by Todoist

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).