Business software · Productivity and business software

How to cancel Doodle

Open account settings, click Subscription, then Cancel subscription and confirm; Team admins turn off auto-renewal in Admin settings. The plan runs to the end of the term, then becomes Doodle Free: extra booking pages switch off and inactive polls get deleted. Annual plans: full refund within 14 days.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

Open Doodle's cancel page

The short answer

  • Where: Open your account settings (doodle.com).
  • When it ends: The subscription is cancelled automatically when it expires; you keep the paid account through the paid term.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What happens to your data

The account stays as Doodle Free. Group polls are deleted once inactive (30 days after the last date in the poll or 30 days after it was last opened, whichever is later), and deleted polls can't be recovered.

What you lose

  • Every booking page except the oldest: the others become unavailable and their links are deactivated
  • Pro settings for new group polls and 1:1s
  • Group polls once they become inactive and are deleted
  • 1:1s, once Doodle considers them outdated or inactive

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Individual Pro subscriptions

Online, self-serve Doodle Professional subscriptions bought on the website, billed monthly or annually. Who can cancel: The account holder, signed in.

  1. Open your account settingsYou should see: Subscription
  2. Click Subscription, then Cancel subscriptionYou should see: a popup window
  3. Confirm by clicking Cancel subscription in the popup window
Access ends
The subscription is cancelled automatically when it expires; you keep the paid account through the paid term
Notice
Cancel on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then
Refunds
Annual subscribers can request a full refund up to 14 days after purchase; monthly subscribers can request a prorated refund at any time during the month
Open the page
Source: help.doodle.com doodle.com

Team subscriptions

Online, self-serve Doodle Team plans (billed per user, monthly or annually). Who can cancel: A team admin with access to Admin settings.

  1. Click your profile picture at the top right corner and select Admin settingsYou should see: Subscription
  2. Click Subscription in the left side menuYou should see: plan and auto-renewal settings
  3. Disable auto-renewal (or change the plan)
Notice
Turn off auto-renewal on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then
Refunds
Doodle's cancel article says annual subscribers can request a full refund up to 14 days after purchase and monthly subscribers a prorated refund during the month; it doesn't say whether this covers Team plans
Open the page
Source: help.doodle.com help.doodle.com doodle.com

Questions people ask

Can I get a refund if I cancel Doodle?

Individual Pro subscriptions: Annual subscribers can request a full refund up to 14 days after purchase; monthly subscribers can request a prorated refund at any time during the month. Team subscriptions: Doodle's cancel article says annual subscribers can request a full refund up to 14 days after purchase and monthly subscribers a prorated refund during the month; it doesn't say whether this covers Team plans.

Source: help.doodle.com

If I cancel Doodle, when does my access end?

Individual Pro subscriptions: The subscription is cancelled automatically when it expires; you keep the paid account through the paid term.

Source: help.doodle.com

How long before renewal do I need to cancel Doodle?

Individual Pro subscriptions: Cancel on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then. Team subscriptions: Turn off auto-renewal on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then.

Source: doodle.com help.doodle.com help.doodle.com

What happens to my data when I cancel Doodle?

The account stays as Doodle Free. Group polls are deleted once inactive (30 days after the last date in the poll or 30 days after it was last opened, whichever is later), and deleted polls can't be recovered.

Source: help.doodle.com help.doodle.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan When the subscription expires the account stays active as a Doodle Free account (no new polls or 1:1s with Pro settings, one booking page) help.doodle.com
  • Pay yearly Team plan: $16 per user a month billed annually, against $21 billed monthly help.doodle.com
  • Fewer seats Team plan: adjust the plan size (number of users) anytime in Account Settings help.doodle.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancelling only stops renewal: the account remains as Doodle Free
  • Deleting the Doodle account also deletes the Professional subscription, and it can't be recovered
  • Open important group polls now and then: a poll becomes inactive 30 days after its last date or your last visit, whichever is later, and inactive polls are deleted
  • If you rely on several booking pages, only the oldest stays live after the plan ends

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/doodle.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. How do I cancel my Doodle Professional subscription? Open your account settings (where the cancel flow starts)
  2. How do I cancel my Doodle Professional subscription? Click 'Subscription' (the Subscription step)
  3. How do I cancel my Doodle Professional subscription? Confirm your selection by clicking 'Cancel subscription' in the popup window (the confirm step)
  4. How do I cancel my Doodle Professional subscription? Your current subscription will be automatically canceled once it expires. (when cancellation takes effect)
  5. How do I cancel my Doodle Professional subscription? You will still have access to your paid Doodle account through your paid term. (access until the term ends)
  6. How do I cancel my Doodle Professional subscription? Annual subscribers can request a full refund up to 14 days after purchase (annual refund window)
  7. How do I cancel my Doodle Professional subscription? Monthly subscribers can request a prorated refund at any time throughout the month by law. (monthly prorated refunds)
  8. What happens to my group polls, 1:1s and booking pages when my Professional subscription expires? Once your Doodle Professional subscription expires, your account will remain active as a Doodle Free account. (the account becomes Doodle Free)
  9. What happens to my group polls, 1:1s and booking pages when my Professional subscription expires? Group Polls are considered inactive 30 days after the last date in the group poll, or 30 days after the last access to the group poll, whichever comes last. (when polls become inactive)
  10. What happens to my group polls, 1:1s and booking pages when my Professional subscription expires? If you have more than one booking page, only the oldest booking page will remain active. (only the oldest booking page stays active)
  11. What happens to my group polls, 1:1s and booking pages when my Professional subscription expires? deleted group polls are not recoverable (deleted polls can't be restored)
  12. How do I cancel my Doodle Professional subscription? Deleting a Doodle account also deletes your Doodle Professional subscription, if you have one (deleting the account also ends the subscription)
  13. How do I cancel my Doodle Professional subscription? A Doodle Professional subscription can not be recovered after it is deleted. (deletion is permanent)
  14. What happens to my group polls, 1:1s and booking pages when my Professional subscription expires? Any other booking pages you might have will become unavailable and the link will be deactivated. (other booking page links are deactivated)
  15. Viewing your subscription details and invoices With a Team subscription, you can access the admin settings by clicking on your profile picture at the top right corner, and then selecting 'Admin settings'. (where team admins manage the subscription)
  16. Viewing your subscription details and invoices From the admin settings click on 'Subscription' on the left side menu. (the Subscription menu)
  17. Viewing your subscription details and invoices change your current plan and enable/disable auto-renewal (turning off auto-renewal)
  18. Team Plan: Benefits and Pricing Options $16 per user/month, billed annually (the annual Team price)
  19. Team Plan: Benefits and Pricing Options $21 per user/month, billed monthly (the monthly Team price)
  20. Team Plan: Benefits and Pricing Options You can upgrade or adjust your plan size anytime in your Account Settings. (changing the number of seats)
  21. Team Plan: Benefits and Pricing Options Contact our sales team to learn more and get a tailored solution for your business. (Enterprise plans are sold by sales)
  22. Doodle Terms and Conditions renew automatically for successive periods of twelve (12) calendar months until User terminates the subscription on or prior to the end of the then subscription period (auto-renewal and the deadline to cancel)
  23. What happens to my group polls, 1:1s and booking pages when my Professional subscription expires? They will be deleted once we consider them outdated or inactive. (old polls and 1:1s are deleted once outdated or inactive)

Not confirmed yet

  • When a Team subscription ends after auto-renewal is turned off, and whether Team admins also see a Cancel subscription button, is not documented
  • Doodle's help center doesn't say whether its iOS or Android apps sell subscriptions through Apple or Google
  • Enterprise contracts (over 100 seats) are sold by sales; their cancellation terms are not published
  • How to request the refunds the help center describes (form, email or chat) is not stated in the cancel article
  • Doodle's help articles on cancelling and plan expiry don't describe exporting poll data

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).