{
 "id": "doodle",
 "name": "Doodle",
 "category": "productivity",
 "website": "https://doodle.com",
 "domains": [
  "doodle.com"
 ],
 "summary": "Open account settings, click Subscription, then Cancel subscription and confirm; Team admins turn off auto-renewal in Admin settings. The plan runs to the end of the term, then becomes Doodle Free: extra booking pages switch off and inactive polls get deleted. Annual plans: full refund within 14 days.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Doodle Professional subscriptions bought on the website, billed monthly or annually",
   "who": "The account holder, signed in",
   "method": "self_serve",
   "start_url": "https://doodle.com",
   "steps": [
    {
     "do": "Open your account settings",
     "expect": "Subscription"
    },
    {
     "do": "Click Subscription, then Cancel subscription",
     "expect": "a popup window"
    },
    {
     "do": "Confirm by clicking Cancel subscription in the popup window",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription is cancelled automatically when it expires; you keep the paid account through the paid term",
   "notice": "Cancel on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then",
   "refund": "Annual subscribers can request a full refund up to 14 days after purchase; monthly subscribers can request a prorated refund at any time during the month",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s22"
   ],
   "label": "Individual Pro subscriptions"
  },
  {
   "channel": "direct_web",
   "label": "Team subscriptions",
   "applies_to": "Doodle Team plans (billed per user, monthly or annually)",
   "who": "A team admin with access to Admin settings",
   "method": "self_serve",
   "start_url": "https://doodle.com",
   "steps": [
    {
     "do": "Click your profile picture at the top right corner and select Admin settings",
     "expect": "Subscription"
    },
    {
     "do": "Click Subscription in the left side menu",
     "expect": "plan and auto-renewal settings"
    },
    {
     "do": "Disable auto-renewal (or change the plan)",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "Turn off auto-renewal on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then",
   "refund": "Doodle's cancel article says annual subscribers can request a full refund up to 14 days after purchase and monthly subscribers a prorated refund during the month; it doesn't say whether this covers Team plans",
   "fees": null,
   "source_ids": [
    "s15",
    "s16",
    "s17",
    "s6",
    "s7",
    "s22"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "When the subscription expires the account stays active as a Doodle Free account (no new polls or 1:1s with Pro settings, one booking page)",
   "evidence": "documented",
   "source_ids": [
    "s8",
    "s10"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Team plan: $16 per user a month billed annually, against $21 billed monthly",
   "evidence": "documented",
   "source_ids": [
    "s18",
    "s19"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "Team plan: adjust the plan size (number of users) anytime in Account Settings",
   "evidence": "documented",
   "source_ids": [
    "s20"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the paid term",
  "data_kept": "The account stays as Doodle Free. Group polls are deleted once inactive (30 days after the last date in the poll or 30 days after it was last opened, whichever is later), and deleted polls can't be recovered",
  "you_lose": [
   "Every booking page except the oldest: the others become unavailable and their links are deactivated",
   "Pro settings for new group polls and 1:1s",
   "Group polls once they become inactive and are deleted",
   "1:1s, once Doodle considers them outdated or inactive"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling only stops renewal: the account remains as Doodle Free",
   "Deleting the Doodle account also deletes the Professional subscription, and it can't be recovered",
   "Open important group polls now and then: a poll becomes inactive 30 days after its last date or your last visit, whichever is later, and inactive polls are deleted",
   "If you rely on several booking pages, only the oldest stays live after the plan ends"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "Open your account settings",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "Click 'Subscription'",
   "supports": "the Subscription step"
  },
  {
   "id": "s3",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "Confirm your selection by clicking 'Cancel subscription' in the popup window",
   "supports": "the confirm step"
  },
  {
   "id": "s4",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "Your current subscription will be automatically canceled once it expires.",
   "supports": "when cancellation takes effect"
  },
  {
   "id": "s5",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "You will still have access to your paid Doodle account through your paid term.",
   "supports": "access until the term ends"
  },
  {
   "id": "s6",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "Annual subscribers can request a full refund up to 14 days after purchase",
   "supports": "annual refund window"
  },
  {
   "id": "s7",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "Monthly subscribers can request a prorated refund at any time throughout the month by law.",
   "supports": "monthly prorated refunds"
  },
  {
   "id": "s8",
   "url": "https://help.doodle.com/en/articles/9457307-what-happens-to-my-group-polls-1-1s-and-booking-pages-when-my-professional-subscription-expires",
   "title": "What happens to my group polls, 1:1s and booking pages when my Professional subscription expires?",
   "publisher": "vendor",
   "quote": "Once your Doodle Professional subscription expires, your account will remain active as a Doodle Free account.",
   "supports": "the account becomes Doodle Free"
  },
  {
   "id": "s9",
   "url": "https://help.doodle.com/en/articles/9457307-what-happens-to-my-group-polls-1-1s-and-booking-pages-when-my-professional-subscription-expires",
   "title": "What happens to my group polls, 1:1s and booking pages when my Professional subscription expires?",
   "publisher": "vendor",
   "quote": "Group Polls are considered inactive 30 days after the last date in the group poll, or 30 days after the last access to the group poll, whichever comes last.",
   "supports": "when polls become inactive"
  },
  {
   "id": "s10",
   "url": "https://help.doodle.com/en/articles/9457307-what-happens-to-my-group-polls-1-1s-and-booking-pages-when-my-professional-subscription-expires",
   "title": "What happens to my group polls, 1:1s and booking pages when my Professional subscription expires?",
   "publisher": "vendor",
   "quote": "If you have more than one booking page, only the oldest booking page will remain active.",
   "supports": "only the oldest booking page stays active"
  },
  {
   "id": "s11",
   "url": "https://help.doodle.com/en/articles/9457307-what-happens-to-my-group-polls-1-1s-and-booking-pages-when-my-professional-subscription-expires",
   "title": "What happens to my group polls, 1:1s and booking pages when my Professional subscription expires?",
   "publisher": "vendor",
   "quote": "deleted group polls are not recoverable",
   "supports": "deleted polls can't be restored"
  },
  {
   "id": "s12",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "Deleting a Doodle account also deletes your Doodle Professional subscription, if you have one",
   "supports": "deleting the account also ends the subscription"
  },
  {
   "id": "s13",
   "url": "https://help.doodle.com/en/articles/9457312-how-do-i-cancel-my-doodle-professional-subscription",
   "title": "How do I cancel my Doodle Professional subscription?",
   "publisher": "vendor",
   "quote": "A Doodle Professional subscription can not be recovered after it is deleted.",
   "supports": "deletion is permanent"
  },
  {
   "id": "s14",
   "url": "https://help.doodle.com/en/articles/9457307-what-happens-to-my-group-polls-1-1s-and-booking-pages-when-my-professional-subscription-expires",
   "title": "What happens to my group polls, 1:1s and booking pages when my Professional subscription expires?",
   "publisher": "vendor",
   "quote": "Any other booking pages you might have will become unavailable and the link will be deactivated.",
   "supports": "other booking page links are deactivated"
  },
  {
   "id": "s15",
   "url": "https://help.doodle.com/en/articles/9457302-viewing-your-subscription-details-and-invoices",
   "title": "Viewing your subscription details and invoices",
   "publisher": "vendor",
   "quote": "With a Team subscription, you can access the admin settings by clicking on your profile picture at the top right corner, and then selecting 'Admin settings'.",
   "supports": "where team admins manage the subscription"
  },
  {
   "id": "s16",
   "url": "https://help.doodle.com/en/articles/9457302-viewing-your-subscription-details-and-invoices",
   "title": "Viewing your subscription details and invoices",
   "publisher": "vendor",
   "quote": "From the admin settings click on 'Subscription' on the left side menu.",
   "supports": "the Subscription menu"
  },
  {
   "id": "s17",
   "url": "https://help.doodle.com/en/articles/9457302-viewing-your-subscription-details-and-invoices",
   "title": "Viewing your subscription details and invoices",
   "publisher": "vendor",
   "quote": "change your current plan and enable/disable auto-renewal",
   "supports": "turning off auto-renewal"
  },
  {
   "id": "s18",
   "url": "https://help.doodle.com/en/articles/13038481-team-plan-benefits-and-pricing-options",
   "title": "Team Plan: Benefits and Pricing Options",
   "publisher": "vendor",
   "quote": "$16 per user/month, billed annually",
   "supports": "the annual Team price"
  },
  {
   "id": "s19",
   "url": "https://help.doodle.com/en/articles/13038481-team-plan-benefits-and-pricing-options",
   "title": "Team Plan: Benefits and Pricing Options",
   "publisher": "vendor",
   "quote": "$21 per user/month, billed monthly",
   "supports": "the monthly Team price"
  },
  {
   "id": "s20",
   "url": "https://help.doodle.com/en/articles/13038481-team-plan-benefits-and-pricing-options",
   "title": "Team Plan: Benefits and Pricing Options",
   "publisher": "vendor",
   "quote": "You can upgrade or adjust your plan size anytime in your Account Settings.",
   "supports": "changing the number of seats"
  },
  {
   "id": "s21",
   "url": "https://help.doodle.com/en/articles/13038481-team-plan-benefits-and-pricing-options",
   "title": "Team Plan: Benefits and Pricing Options",
   "publisher": "vendor",
   "quote": "Contact our sales team to learn more and get a tailored solution for your business.",
   "supports": "Enterprise plans are sold by sales"
  },
  {
   "id": "s22",
   "url": "https://doodle.com/en/terms-of-service/",
   "title": "Doodle Terms and Conditions",
   "publisher": "vendor",
   "quote": "renew automatically for successive periods of twelve (12) calendar months until User terminates the subscription on or prior to the end of the then subscription period",
   "supports": "auto-renewal and the deadline to cancel"
  },
  {
   "id": "s23",
   "url": "https://help.doodle.com/en/articles/9457307-what-happens-to-my-group-polls-1-1s-and-booking-pages-when-my-professional-subscription-expires",
   "title": "What happens to my group polls, 1:1s and booking pages when my Professional subscription expires?",
   "publisher": "vendor",
   "quote": "They will be deleted once we consider them outdated or inactive.",
   "supports": "old polls and 1:1s are deleted once outdated or inactive"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "When a Team subscription ends after auto-renewal is turned off, and whether Team admins also see a Cancel subscription button, is not documented",
   "Doodle's help center doesn't say whether its iOS or Android apps sell subscriptions through Apple or Google",
   "Enterprise contracts (over 100 seats) are sold by sales; their cancellation terms are not published",
   "How to request the refunds the help center describes (form, email or chat) is not stated in the cancel article",
   "Doodle's help articles on cancelling and plan expiry don't describe exporting poll data"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked the cancel, plan-expiry, subscription-details and Team pricing articles; every step, refund and pricing fact confirmed",
    "Added the renewal deadline from Doodle's Terms and Conditions (s22): subscriptions renew unless cancelled on or before the end of the period",
    "Team refund: the refund rule comes from the Professional cancel article, which doesn't name Team plans; now said plainly",
    "Corrected the poll tip: a poll becomes inactive 30 days after its last date or last visit, then is deleted; added that old 1:1s are deleted too (s23)",
    "The help center lists no mobile-app billing articles, so no Apple or Google route was added; rewrote the not-confirmed notes for readers"
   ]
  }
 },
 "delete_account": {
  "url": "https://doodle.com/account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/doodle",
 "json": "https://stackcut.io/exits/doodle.json",
 "evidence": {
  "packet_revision": "2d52d390af6c5b86376bc87fbe552a3350d31c30d95304a27488da415b8a7eea",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "doodle--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "doodle--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}