Business software · Productivity and business software

How to cancel Weebly

Turn off auto-renew for your plan in your Weebly account, or ask Weebly support through its help center or by phone. Plans renew for the same term until cancelled; cancelling the service is immediate and Weebly may delete the site. Domains renew separately. Monthly plans get no money-back guarantee.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

The short answer

  • Where: Sign in to your Weebly account and turn off the auto-renew feature for your current plan before the contract term ends.
  • When it ends: With auto-renew off, the contract doesn't renew at the end of the current term.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What happens to your data

After cancellation Weebly may delete all information on your website, and it has no obligation to store your content or give you a copy.

What you lose

  • Access to your website
  • The site's content, which Weebly may delete after cancellation
  • A connected custom domain, which needs a paid plan

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Turn off plan auto-renew

Online, self-serve Weebly paid site plans (Personal, Professional, Performance) on 1, 6, 12 or 24-month contracts. Who can cancel: The Weebly account owner.

  1. Sign in to your Weebly account and turn off the auto-renew feature for your current plan before the contract term ends
  2. Check any domain bought through Weebly separately: it has its own auto-renew setting
Access ends
With auto-renew off, the contract doesn't renew at the end of the current term
Notice
Contracts renew automatically at the end of the term for another term of the same length, until you cancel
Refunds
Paid plans other than month-to-month include a 30-day money-back guarantee: cancel within 30 days for a full refund. Month-to-month plans are excluded
Source: termsandprivacy.weebly.com

Ask Weebly support to cancel

Web form Any Weebly paid service, or the whole account. Who can cancel: The Weebly account owner.

  1. Download or copy anything you need from your site first
  2. Contact Weebly through its help center (hc.weebly.com) and ask to cancel, or call the help center
Access ends
Cancelling the service takes effect immediately unless local law requires otherwise; you lose access to your site
Notice
Contracts renew automatically at the end of the term until you cancel
Refunds
Paid plans other than month-to-month include a 30-day money-back guarantee: cancel within 30 days for a full refund
Open the page
Source: termsandprivacy.weebly.com

Domain registrations

Online, self-serve Domains registered or renewed through Weebly. Who can cancel: The Weebly account owner.

  1. In your Weebly settings, turn off the domain's auto-renew option before the renewal charge (45 days before the domain expires)
  2. To cancel a new or renewed domain purchase for a refund, contact Weebly through hc.weebly.com within 30 days
Access ends
The domain is not renewed for another 12 months
Notice
Domains auto-renew for 12-month periods and the renewal is charged 45 days before the domain expires
Refunds
Full refund if you cancel a new domain purchase or a renewal within the first 30 days by contacting Weebly
Source: termsandprivacy.weebly.com

Questions people ask

Can I get a refund if I cancel Weebly?

Turn off plan auto-renew: Paid plans other than month-to-month include a 30-day money-back guarantee: cancel within 30 days for a full refund. Month-to-month plans are excluded. Ask Weebly support to cancel: Paid plans other than month-to-month include a 30-day money-back guarantee: cancel within 30 days for a full refund. Domain registrations: Full refund if you cancel a new domain purchase or a renewal within the first 30 days by contacting Weebly.

Source: termsandprivacy.weebly.com

If I cancel Weebly, when does my access end?

Turn off plan auto-renew: With auto-renew off, the contract doesn't renew at the end of the current term. Ask Weebly support to cancel: Cancelling the service takes effect immediately unless local law requires otherwise; you lose access to your site. Domain registrations: The domain is not renewed for another 12 months.

Source: termsandprivacy.weebly.com

How long before renewal do I need to cancel Weebly?

Turn off plan auto-renew: Contracts renew automatically at the end of the term for another term of the same length, until you cancel. Ask Weebly support to cancel: Contracts renew automatically at the end of the term until you cancel. Domain registrations: Domains auto-renew for 12-month periods and the renewal is charged 45 days before the domain expires.

Source: termsandprivacy.weebly.com

What happens to my data when I cancel Weebly?

After cancellation Weebly may delete all information on your website, and it has no obligation to store your content or give you a copy.

Source: termsandprivacy.weebly.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Weebly's Free plan costs $0 a month for basic use; connecting a custom domain needs the Personal plan or higher weebly.com
  • Pay yearly The Personal plan is $13 a month billed annually against $16 month-to-month, and only non-monthly plans get the 30-day money-back guarantee weebly.com termsandprivacy.weebly.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Plans renew automatically for another term of the same length (1, 6, 12 or 24 months) until cancelled
  • Domains renew separately for 12 months at a time and are charged 45 days before they expire: turn off the domain's auto-renew too
  • The 30-day money-back guarantee excludes month-to-month plans
  • Save a copy of your site's content first: Weebly may delete it after cancellation and doesn't have to provide a copy

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/weebly.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Weebly Terms of Service AT THE END OF THE CONTRACT TERM, YOUR CONTRACT WILL AUTOMATICALLY RENEW FOR AN ADDITIONAL CONTRACT TERM OF THE SAME LENGTH UNTIL EXPLICITLY CANCELLED BY YOU (auto-renewal)
  2. Weebly Terms of Service YOU MAY TURN OFF THE AUTO-RENEW FEATURE FOR YOUR CURRENT CONTRACT AT ANY TIME. (turning off auto-renew)
  3. Weebly Terms of Service YOU MAY SEND CANCELLATION REQUESTS BY CONTACTING US THROUGH HTTP://HC.WEEBLY.COM OR BY CALLING OUR HELP CENTER AT ANY TIME. (cancelling through support or by phone)
  4. Weebly Terms of Service one (1) month, six (6) month, twelve (12) month or twenty-four (24) month contract agreement (contract term lengths)
  5. Weebly Terms of Service All paid Weebly accounts, except month-to-month accounts, include a 30-day money back guarantee. (the money-back guarantee and its exclusion)
  6. Weebly Terms of Service you can receive a full refund if you cancel your account within 30 days (the 30-day full refund)
  7. Weebly Terms of Service If you cancel the Service, your cancellation will take effect immediately unless otherwise required by applicable law. (when cancelling the service takes effect)
  8. Weebly Terms of Service After cancellation, you will no longer have access to your web site and we may delete all information on your web site. (loss of access and site data after cancellation)
  9. Weebly Terms of Service we have no obligation to store, maintain, or provide you a copy of any Content that you or others provide when using the Service. (no obligation to keep or return content)
  10. Weebly Terms of Service The initial registration term for purchased domains may vary and such registration will auto-renew for successive 12-month periods. (domain auto-renewal)
  11. Weebly Terms of Service You can, of course, opt out of auto-renewal by turning off the auto-renew option in your settings at any time before the auto-renewal takes effect. (turning off domain auto-renew in settings)
  12. Weebly Terms of Service you will be charged for auto-renewal forty-five (45) calendar days before your domain expires (when the domain renewal is charged)
  13. Weebly Terms of Service If you purchase a new domain, or renew an existing domain, and cancel your purchase within the first thirty (30) days by contacting http://hc.weebly.com, you may receive a full refund. (the domain refund window)
  14. Weebly pricing Free Basic use $0 /mo (the Free plan)
  15. Weebly pricing $13 /mo billed annually or $16 month-to-month (Personal plan annual vs monthly price)
  16. Weebly pricing Connect to a custom domain (custom domains start on the Personal plan)

Not confirmed yet

  • The exact menus for turning off auto-renew, cancelling a plan or a domain, and downgrading to Free are documented only in Weebly's help center (weebly.com/app/help) and aren't confirmed here
  • Whether a site drops to the Free plan when a paid plan ends without renewal isn't stated in Weebly's Terms or on its pricing page
  • How to download a copy of a site before cancelling isn't confirmed; the Terms say Weebly has no obligation to provide a copy of your content
  • Whether Weebly's mobile apps sell plans through Apple or Google isn't confirmed
  • Weebly support's phone number isn't listed in the Terms or on the pricing page
  • Weebly's Terms give Australian users different cancellation timing; when a cancelled paid plan ends for them isn't confirmed here

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).