{
 "id": "weebly",
 "name": "Weebly",
 "category": "productivity",
 "website": "https://www.weebly.com",
 "domains": [
  "weebly.com"
 ],
 "summary": "Turn off auto-renew for your plan in your Weebly account, or ask Weebly support through its help center or by phone. Plans renew for the same term until cancelled; cancelling the service is immediate and Weebly may delete the site. Domains renew separately. Monthly plans get no money-back guarantee.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Turn off plan auto-renew",
   "applies_to": "Weebly paid site plans (Personal, Professional, Performance) on 1, 6, 12 or 24-month contracts",
   "who": "The Weebly account owner",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to your Weebly account and turn off the auto-renew feature for your current plan before the contract term ends",
     "expect": null
    },
    {
     "do": "Check any domain bought through Weebly separately: it has its own auto-renew setting",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "With auto-renew off, the contract doesn't renew at the end of the current term",
   "notice": "Contracts renew automatically at the end of the term for another term of the same length, until you cancel",
   "refund": "Paid plans other than month-to-month include a 30-day money-back guarantee: cancel within 30 days for a full refund. Month-to-month plans are excluded",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s4",
    "s5",
    "s6"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Ask Weebly support to cancel",
   "applies_to": "Any Weebly paid service, or the whole account",
   "who": "The Weebly account owner",
   "method": "form",
   "start_url": "https://www.weebly.com/app/help/us/en",
   "steps": [
    {
     "do": "Download or copy anything you need from your site first",
     "expect": null
    },
    {
     "do": "Contact Weebly through its help center (hc.weebly.com) and ask to cancel, or call the help center",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Cancelling the service takes effect immediately unless local law requires otherwise; you lose access to your site",
   "notice": "Contracts renew automatically at the end of the term until you cancel",
   "refund": "Paid plans other than month-to-month include a 30-day money-back guarantee: cancel within 30 days for a full refund",
   "fees": null,
   "source_ids": [
    "s3",
    "s7",
    "s8",
    "s1",
    "s5",
    "s6"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Domain registrations",
   "applies_to": "Domains registered or renewed through Weebly",
   "who": "The Weebly account owner",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In your Weebly settings, turn off the domain's auto-renew option before the renewal charge (45 days before the domain expires)",
     "expect": null
    },
    {
     "do": "To cancel a new or renewed domain purchase for a refund, contact Weebly through hc.weebly.com within 30 days",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The domain is not renewed for another 12 months",
   "notice": "Domains auto-renew for 12-month periods and the renewal is charged 45 days before the domain expires",
   "refund": "Full refund if you cancel a new domain purchase or a renewal within the first 30 days by contacting Weebly",
   "fees": null,
   "source_ids": [
    "s10",
    "s11",
    "s12",
    "s13"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Weebly's Free plan costs $0 a month for basic use; connecting a custom domain needs the Personal plan or higher",
   "evidence": "documented",
   "source_ids": [
    "s14",
    "s16"
   ]
  },
  {
   "type": "annual_billing",
   "what": "The Personal plan is $13 a month billed annually against $16 month-to-month, and only non-monthly plans get the 30-day money-back guarantee",
   "evidence": "documented",
   "source_ids": [
    "s15",
    "s5"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "Cancelling the service ends access immediately; with auto-renew turned off, the plan runs to the end of its contract term",
  "data_kept": "After cancellation Weebly may delete all information on your website, and it has no obligation to store your content or give you a copy",
  "you_lose": [
   "Access to your website",
   "The site's content, which Weebly may delete after cancellation",
   "A connected custom domain, which needs a paid plan"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Plans renew automatically for another term of the same length (1, 6, 12 or 24 months) until cancelled",
   "Domains renew separately for 12 months at a time and are charged 45 days before they expire: turn off the domain's auto-renew too",
   "The 30-day money-back guarantee excludes month-to-month plans",
   "Save a copy of your site's content first: Weebly may delete it after cancellation and doesn't have to provide a copy"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "AT THE END OF THE CONTRACT TERM, YOUR CONTRACT WILL AUTOMATICALLY RENEW FOR AN ADDITIONAL CONTRACT TERM OF THE SAME LENGTH UNTIL EXPLICITLY CANCELLED BY YOU",
   "supports": "auto-renewal"
  },
  {
   "id": "s2",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "YOU MAY TURN OFF THE AUTO-RENEW FEATURE FOR YOUR CURRENT CONTRACT AT ANY TIME.",
   "supports": "turning off auto-renew"
  },
  {
   "id": "s3",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "YOU MAY SEND CANCELLATION REQUESTS BY CONTACTING US THROUGH HTTP://HC.WEEBLY.COM OR BY CALLING OUR HELP CENTER AT ANY TIME.",
   "supports": "cancelling through support or by phone"
  },
  {
   "id": "s4",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "one (1) month, six (6) month, twelve (12) month or twenty-four (24) month contract agreement",
   "supports": "contract term lengths"
  },
  {
   "id": "s5",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "All paid Weebly accounts, except month-to-month accounts, include a 30-day money back guarantee.",
   "supports": "the money-back guarantee and its exclusion"
  },
  {
   "id": "s6",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "you can receive a full refund if you cancel your account within 30 days",
   "supports": "the 30-day full refund"
  },
  {
   "id": "s7",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "If you cancel the Service, your cancellation will take effect immediately unless otherwise required by applicable law.",
   "supports": "when cancelling the service takes effect"
  },
  {
   "id": "s8",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "After cancellation, you will no longer have access to your web site and we may delete all information on your web site.",
   "supports": "loss of access and site data after cancellation"
  },
  {
   "id": "s9",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "we have no obligation to store, maintain, or provide you a copy of any Content that you or others provide when using the Service.",
   "supports": "no obligation to keep or return content"
  },
  {
   "id": "s10",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "The initial registration term for purchased domains may vary and such registration will auto-renew for successive 12-month periods.",
   "supports": "domain auto-renewal"
  },
  {
   "id": "s11",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "You can, of course, opt out of auto-renewal by turning off the auto-renew option in your settings at any time before the auto-renewal takes effect.",
   "supports": "turning off domain auto-renew in settings"
  },
  {
   "id": "s12",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "you will be charged for auto-renewal forty-five (45) calendar days before your domain expires",
   "supports": "when the domain renewal is charged"
  },
  {
   "id": "s13",
   "url": "https://termsandprivacy.weebly.com/tos-en.html",
   "title": "Weebly Terms of Service",
   "publisher": "vendor",
   "quote": "If you purchase a new domain, or renew an existing domain, and cancel your purchase within the first thirty (30) days by contacting http://hc.weebly.com, you may receive a full refund.",
   "supports": "the domain refund window"
  },
  {
   "id": "s14",
   "url": "https://www.weebly.com/pricing",
   "title": "Weebly pricing",
   "publisher": "vendor",
   "quote": "Free Basic use $0 /mo",
   "supports": "the Free plan"
  },
  {
   "id": "s15",
   "url": "https://www.weebly.com/pricing",
   "title": "Weebly pricing",
   "publisher": "vendor",
   "quote": "$13 /mo billed annually or $16 month-to-month",
   "supports": "Personal plan annual vs monthly price"
  },
  {
   "id": "s16",
   "url": "https://www.weebly.com/pricing",
   "title": "Weebly pricing",
   "publisher": "vendor",
   "quote": "Connect to a custom domain",
   "supports": "custom domains start on the Personal plan"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "The exact menus for turning off auto-renew, cancelling a plan or a domain, and downgrading to Free are documented only in Weebly's help center (weebly.com/app/help) and aren't confirmed here",
   "Whether a site drops to the Free plan when a paid plan ends without renewal isn't stated in Weebly's Terms or on its pricing page",
   "How to download a copy of a site before cancelling isn't confirmed; the Terms say Weebly has no obligation to provide a copy of your content",
   "Whether Weebly's mobile apps sell plans through Apple or Google isn't confirmed",
   "Weebly support's phone number isn't listed in the Terms or on the pricing page",
   "Weebly's Terms give Australian users different cancellation timing; when a cancelled paid plan ends for them isn't confirmed here"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "partial",
   "notes": [
    "Re-checked the Terms of Service and the pricing page: same-length auto-renewal, turning off auto-renew at any time, cancellation requests through the help center or by phone, immediate effect, the 30-day money-back guarantee (not for month-to-month), possible site deletion, and the domain renewal and refund terms are confirmed; plan prices match",
    "Still partial: Weebly's help center needs JavaScript and couldn't be read, so the menus for turning off auto-renew and cancelling remain unconfirmed",
    "Added a note that the Terms set different cancellation timing for Australian users"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.weebly.com/home/account/data",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/weebly",
 "json": "https://stackcut.io/exits/weebly.json",
 "evidence": {
  "packet_revision": "40bdea104df60b09111a923f7b6712b9bf40c682945d15ea51c4214ad7d70368",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "weebly--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "weebly--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "weebly--direct-web--r3",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}