How to cancel Typeform

Before you cancel

Export first

• Form responses, and files uploaded through File Upload questions: Open the form, go to Results, then Responses; select the responses, click the Export icon, choose CSV or XLSX (or File uploads only (.zip) for the files), then export (CSV or XLSX; uploaded files as a .zip; PDFs by printing with Save as PDF). Only the selected (or filtered) responses are exported help.typeform.com

What happens to your data

Forms and previously collected responses are not deleted after the plan expires. If you delete the account, Typeform may keep data as reasonably necessary to comply with the law, and deleting may result in data loss.

What you lose

• Forms that use paid features go into trial mode: they can't be published or collect further answers
• Additional team seats are removed, and those users lose access to your organization
• Paid features not included in the Free plan

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Cheaper plan Switch to a cheaper plan or billing frequency: Plan & Billing, then Change plan. It takes effect at the end of the paid period, and forms using features outside the new plan may go into trial mode help.typeform.com
• Pay yearly Yearly plans cost less: for example, a monthly Plus plan without response add-ons is $59 a month, while a yearly plan is $590 (just under $50 a month) help.typeform.com
• Free plan Move to the Free plan (Get Free): previously collected responses stay accessible and can be downloaded, but forms that use paid features may switch to trial mode help.typeform.com help.typeform.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Typeform from public list prices.

Turn this guide into a plan

Keep what you need. Stop paying for the rest. Your agent can prepare the billing route, export checklist and alternatives; you review the changes.

Explore replacement recipes · Try an example. Plans are guidance; reported outcomes remain unverified.

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Retention step: You must complete a cancellation survey (click Submit) before the final checkbox and Cancel my plan
• Only organization owners or admins can change or cancel the plan
• A scheduled cancellation can be undone with Stop! I changed my mind on the Plan & billing page before it takes effect
• Cancel before the prepaid period ends: plans renew automatically and fees aren't refunded
• Enterprise and Growth Custom plans are changed through your CSM
• Collected responses stay after cancelling, but forms that rely on paid features stop collecting answers

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/typeform.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

1. Downgrade your plan Only organization owners or admins can change account plans. (who can cancel or change the plan)
2. Cancel your Typeform plan Log into your account, click the organization icon in the top left corner, and go to Plan & Billing. (where the flow starts)
3. Cancel your Typeform plan Click Cancel my plan. (the Cancel my plan step)
4. Cancel your Typeform plan Individuals (the Individuals tab for Growth plans)
5. Cancel your Typeform plan Select the Free plan and then click Get Free to downgrade your account to our Free plan. (choosing the Free plan)
6. Cancel your Typeform plan Review your changes and click Continue to survey. (the review step)
7. Cancel your Typeform plan Complete the cancellation survey and make sure you click Submit at the end. (the cancellation survey)
8. Cancel your Typeform plan Click the checkbox on the left to confirm your cancellation and then click Cancel my plan (the final confirm)
9. Cancel your Typeform plan When you cancel your plan, we'll send you an email confirming the cancellation. (the confirmation email)
10. Cancel your Typeform plan please check the Plan & billing section of your account to make sure that the cancellation was successful. (checking the cancellation in Plan & billing)
11. Cancel your Typeform plan The cancellation will not go into effect until the end of the paid period. (when the cancellation takes effect)
12. Cancel your Typeform plan Go back to the Plan & billing page, and you'll be able to cancel the downgrade before it goes into effect by clicking (undoing a scheduled cancellation)
13. Cancel your Typeform plan Stop! I changed my mind (the undo button)
14. Billing & Payments FAQ All our plans are recurring (plans renew)
15. Billing & Payments FAQ cancel your plan before your prepaid period ends (term end) (cancel before the term ends)
16. Service Terms and Conditions unless, prior to the end of the then current Subscription Period, you cancel the automatic renewal of your Paid Subscription through (automatic renewal unless cancelled in My Account)
17. Payment Terms and Conditions Subject to applicable law, Fees are nonrefundable. (no refunds)
18. Payment Terms and Conditions that are cancelled before reaching the end of the then current Subscription Period. (no refund or credit for mid-period cancellations)
19. Downgrade your plan Enterprise or Growth Custom (the plans handled by a CSM)
20. Downgrade your plan Please reach out to your CSM directly. (contact the CSM)
21. Billing & Payments FAQ Manual invoices are available for users on Enterprise plans. (Enterprise invoicing)
22. What happens if I cancel my paid account? Typeform does not issue refunds for contracts canceled before the contracted period ends (no refunds for early contract cancellation)
23. Downgrade your plan Click Change plan. (changing the plan)
24. Downgrade your plan The downgrade will not go into effect until the end of the paid period. (when a downgrade applies)
25. Downgrade your plan Downgrading will restrict access to features not included in your plan, and your forms may go into Trial mode. (what a downgrade restricts)
26. Billing & Payments FAQ a monthly Plus plan without response add-ons is $59 per month, while a yearly plan is $590, which works out to just under $50 per month! (the yearly saving)
27. Updates to your Free plan You can now instantly access and download all of your previously collected responses. (Free plan access to responses)
28. Cancel your Typeform plan Your forms and any responses you've already collected will remain accessible and won't be deleted. (responses are kept)
29. Cancel your Typeform plan any forms that use paid features may switch to trial mode. (forms with paid features go to trial mode)
30. Export your responses then Responses (the Responses view)
31. Export your responses Click the Export icon (the export button)
32. Export your responses CSV or XLSX (the export formats)
33. Export your responses File uploads only (.zip) (exporting uploaded files)
34. Export your responses you can create PDFs by setting the print destination to Save as PDF (PDF via printing)
35. Export your responses If you have selected specific responses, only those will be downloaded. (only selected responses are exported)
36. What happens if I cancel my paid account? Your downgrade or cancellation will be effective at the end of the prepaid period (when access ends)
37. What happens if I cancel my paid account? forms containing paid features will be set to trial mode once the downgrade goes into effect. You won't be able to publish the form or collect further answers (what trial mode means)
38. What happens if I cancel my paid account? any additional team seats will be removed after your plan downgrade goes into effect. (extra seats are removed)
39. What happens if I cancel my paid account? The users who occupied those seats won't have access to your organization anymore (seat users lose access)
40. What happens if I cancel my paid account? your forms and previously collected responses will not be deleted after the plan expires (data kept after the plan expires)
41. Service Terms and Conditions Notwithstanding deletion of the Account, the Company may retain your data as reasonably necessary for compliance with applicable law (data kept after account deletion)
42. Service Terms and Conditions Please note that this may result in data loss. (account termination can lose data)
43. Service Terms and Conditions your Account will be downgraded to a Basic Subscription (a non-renewed plan is downgraded)
44. Payment Terms and Conditions The Paid Subscription to which you have been upgraded to will be auto-renewing on a rolling basis, as further explained in the STC. (auto-renewal)
45. My Plan & Billing click on your organization menu in the upper left corner of your Workspace, then click Plan & billing in the Organization section of the menu. (where Plan & billing is)

Not confirmed yet

• Enterprise and Growth Custom contract terms (renewal notice, how notice is sent) are not in the pages read
• The Free plan's response and form limits are not stated in the pages read
• How to delete a Typeform account (steps) was not researched beyond the Terms' account termination option
• The help pages read don't mention subscriptions bought through Apple or Google

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and found nothing to change. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).