Business software · Productivity and business software

How to cancel iLovePDF

Cancel Premium on the web in your iLovePDF account settings (User Profile) at least 7 calendar days before renewal, or it renews. You keep Premium until the paid period ends; unused time isn't refunded. App Store, Google Play, Microsoft Store and Huawei subscriptions are cancelled in that store.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

The short answer

  • Where: Sign in at ilovepdf.com and open your account settings (your User Profile), where you can manage or unsubscribe from services.
  • When it ends: The subscription is not renewed; you keep the services you paid for until the end of the current monthly or annual period, then they stop.
  • Contract notice: Business subscriptions renew automatically under the specific conditions agreed with iLovePDF. How to give notice
  • Billed by someone else? Cancel with them instead: Apple, Google Play or a partner.
  • Before you go: export Signed documents and signature requests (originals, signed versions and audit trails). What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Signed documents and signature requests (originals, signed versions and audit trails): In your profile, open Signatures: Signed holds your completed, signed documents, and Overview has options to download originals, signed versions or audit trails. Documents signed in a signature request are kept as long as the law requires; files processed with the other tools are deleted within two hours, so download them from Activity right away ilovepdf.com ilovepdf.com ilovepdf.com

What happens to your data

Files you process are deleted within two hours; documents signed in a signature request are kept as long as the law requires. How long the account itself is kept isn't stated; you can ask for it to be deleted through the contact form (no refund)

What you lose

  • Premium services once the paid period ends
  • Unused paid time: cancelling doesn't refund it

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by iLovePDF

Online, self-serve iLovePDF Premium subscriptions bought on the iLovePDF website (paid through Stripe), monthly or annual. Who can cancel: The account holder, signed in to the iLovePDF account that pays.

  1. Sign in at ilovepdf.com and open your account settings (your User Profile), where you can manage or unsubscribe from services
  2. Cancel the subscription there. Billing, then Plans and packages shows your subscription type; iLovePDF's pages don't name the cancel button
  3. Do this at least 7 calendar days before the subscription's renewal date
Access ends
The subscription is not renewed; you keep the services you paid for until the end of the current monthly or annual period, then they stop
Notice
Cancel at least 7 calendar days before the expiration date, or the monthly or annual subscription renews automatically. A free trial becomes a paid subscription unless cancelled before it ends
Refunds
Cancelling doesn't refund amounts already paid for the remaining time. A consumer can withdraw within 14 calendar days of subscribing by notice through the contact form, but that right ends once you use, download or install the services
Source: ilovepdf.com ilovepdf.com ilovepdf.com

Billed by Apple (App Store)

In the billing platform's settings Premium bought in the iLovePDF iPhone or iPad app (billed by Apple). Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then the iLovePDF subscriptionYou should see: Cancel Subscription
  3. Tap Cancel Subscription
Confirm it worked
The subscription shows an expiration message in red text, or has no Cancel button
Notice
For an Apple-billed trial, cancel at least 24 hours before the trial ends
Refunds
iLovePDF can't manage App Store payments or invoices: ask Apple
Source: ilovepdf.com support.apple.com

Billed by Google Play

In the billing platform's settings Premium bought in the iLovePDF Android app (billed by Google Play). Who can cancel: The Google account that bought the subscription. Everything Google Play bills, in one place.

  1. Go to subscriptions in Google Play (on a computer or in the Play Store app)You should see: Manage
  2. For the iLovePDF subscription, click Manage, then Cancel subscription
Access ends
You can keep using the subscription for the time you've already paid
Refunds
iLovePDF can't manage Google Play payments or invoices: ask Google Play
Open the page
Source: ilovepdf.com support.google.com

Microsoft Store or Huawei AppGallery

In the billing platform's settings Premium paid through the Microsoft Store or Huawei AppGallery. Who can cancel: The store account that bought the subscription.

  1. Cancel the subscription in the subscription settings of the store you paid through; iLovePDF can't manage billing there
Source: ilovepdf.com

Business contract

Through sales iLovePDF Business accounts on conditions agreed with iLovePDF (Business users can also pay by bank transfer or SEPA). Who can cancel: The company's account admin, with iLovePDF.

  1. Check the renewal and notice terms in the conditions your company agreed with iLovePDF
  2. Cancel through your User Profile, or notify iLovePDF that you're cancelling, before the renewal date
Notice
Business subscriptions renew automatically under the specific conditions agreed with iLovePDF
Open the page
Source: ilovepdf.com

Questions people ask

Can I get a refund if I cancel iLovePDF?

Billed by iLovePDF: Cancelling doesn't refund amounts already paid for the remaining time. A consumer can withdraw within 14 calendar days of subscribing by notice through the contact form, but that right ends once you use, download or install the services. Billed by Apple (App Store): iLovePDF can't manage App Store payments or invoices: ask Apple. Billed by Google Play: iLovePDF can't manage Google Play payments or invoices: ask Google Play.

Source: ilovepdf.com support.google.com

If I cancel iLovePDF, when does my access end?

Billed by iLovePDF: The subscription is not renewed; you keep the services you paid for until the end of the current monthly or annual period, then they stop. Billed by Google Play: You can keep using the subscription for the time you've already paid.

Source: ilovepdf.com support.google.com

How do I cancel iLovePDF if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then the iLovePDF subscription. Tap Cancel Subscription. Billed by Google Play: Go to subscriptions in Google Play (on a computer or in the Play Store app). For the iLovePDF subscription, click Manage, then Cancel subscription.

Source: support.apple.com support.google.com ilovepdf.com

How long before renewal do I need to cancel iLovePDF?

Billed by iLovePDF: Cancel at least 7 calendar days before the expiration date, or the monthly or annual subscription renews automatically. A free trial becomes a paid subscription unless cancelled before it ends. Business contract: Business subscriptions renew automatically under the specific conditions agreed with iLovePDF. Billed by Apple (App Store): For an Apple-billed trial, cancel at least 24 hours before the trial ends.

Source: ilovepdf.com support.apple.com

What happens to my data when I cancel iLovePDF?

Files you process are deleted within two hours; documents signed in a signature request are kept as long as the law requires. How long the account itself is kept isn't stated; you can ask for it to be deleted through the contact form (no refund).

Source: ilovepdf.com ilovepdf.com ilovepdf.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Keep a free account instead: the Free plan gives access to iLovePDF's core tools for light use, with limited document processing. You can downgrade anytime in account settings ilovepdf.com
  • Pay yearly Switch Premium from monthly to annual billing; the pricing page marks yearly billing -42%. A change of frequency starts a new subscription from the change date, and if you paid through Stripe, unused paid time is returned as a positive balance ilovepdf.com ilovepdf.com
  • Fewer seats On a team Premium plan, adjust the number of users in Billing, Plans and packages ilovepdf.com
  • Student or nonprofit price Students and teachers can register for iLovePDF Education and get a full year of Premium free; institutions can ask for an education licence ilovepdf.com ilovepdf.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancel at least 7 calendar days before the renewal date, or the subscription renews
  • Check how it was paid: App Store, Google Play, Microsoft Store and Huawei AppGallery subscriptions can only be cancelled in that store
  • Uninstalling the Android app does not cancel a Google Play subscription
  • A free trial turns into a paid subscription unless cancelled before it ends; each user gets the trial only once
  • Deleting the account (through the contact form) does not refund anything
  • Download signed documents and audit trails before you go

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/ilovepdf.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated hard).

Link from JustDeleteMe (MIT).

Sources

  1. Terms and conditions of iLovePDF At any time and without cause, through your User Profile or on the corresponding Distribution Platform. (cancel any time in your profile, or in the store you paid through)
  2. iLovePDF pricing Absolutely. You're always in control—upgrade, downgrade, or cancel anytime in your account settings. (cancelling or downgrading in account settings)
  3. A complete guide to iLovePDF's profile settings Review your subscription type (Billing, Plans and packages shows the subscription)
  4. Terms and conditions of iLovePDF unless You expressly cancel your subscription at least seven (7) calendar days before the expiration date of your subscription (the 7-day notice before renewal)
  5. Terms and conditions of iLovePDF once the term of your current subscription (monthly or annual) ends, your subscription and billing authorisation shall be automatically renewed indefinitely (automatic renewal)
  6. Terms and conditions of iLovePDF CANCELLATION IMPLIES THAT (I) YOUR SUBSCRIPTION WILL NOT BE AUTOMATICALLY RENEWED UPON EXPIRATION DATE; AND (II) THE SERVICES WILL CEASE ON THE DATE OF TERMINATION OF YOUR SUBSCRIPTION. (what cancelling does)
  7. Terms and conditions of iLovePDF IF YOU CANCEL YOUR SUBSCRIPTION, YOU WILL CONTINUE TO RECEIVE THE SERVICES FOR WHICH YOU HAVE PAID THE PRICE (access continues to the end of the paid period)
  8. Terms and conditions of iLovePDF CANCELLATION OF YOUR SUBSCRIPTION DOES NOT ENTITLE YOU TO A REFUND OF THE AMOUNTS ALREADY PAID FOR THE REMAINING SUBSCRIPTION TIME (no refund for unused time)
  9. Terms and conditions of iLovePDF If You have the legal status of consumer, You have the legal right to withdraw, in whole or in part, from the contract of Services within fourteen (14) calendar days (the 14-day withdrawal right for consumers)
  10. Terms and conditions of iLovePDF YOUR RIGHT OF WITHDRAWAL WILL EXPIRE BEFORE THE FOURTEEN (14) DAY PERIOD: ON THE SPECIFIC DATE YOU USE, CONSUME, FULLY DOWNLOAD, AND/OR INSTALL (the withdrawal right ends once you use the services)
  11. Terms and conditions of iLovePDF You must notify ILOVEPDF through the contact form of your decision to withdraw from the contract (how to withdraw)
  12. Terms and conditions of iLovePDF IF BEFORE THE END OF THE FREE TRIAL PERIOD YOU DO NOT CANCEL YOUR SUBSCRIPTION, THE SERVICE WILL AUTOMATICALLY BE RENEWED (a free trial converts to paid)
  13. Terms and conditions of iLovePDF If You have subscribed through the App Store, Play Store, Microsoft Store, and/or Huawei AppGallery platforms, ILOVEPDF cannot manage your billing periods, payments, invoices (store-billed subscriptions are managed by the store)
  14. If you want to cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple cancel steps)
  15. If you want to cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm an Apple cancellation)
  16. If you want to cancel a subscription from Apple If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. (the Apple trial notice)
  17. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play cancel steps)
  18. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when a Google Play cancellation takes effect)
  19. Cancel, pause, or change a subscription on Google Play Important: When you uninstall an app, your subscription won't cancel. (uninstalling doesn't cancel)
  20. Terms and conditions of iLovePDF OR, IN THE CASE OF BUSINESS USERS, UNDER THE SPECIFIC CONDITIONS AGREED. (Business renewals follow the agreed conditions)
  21. Terms and conditions of iLovePDF bank transfer and, in some cases, SEPA payments (option available only to Business Users) (Business billing by bank transfer or SEPA)
  22. iLovePDF pricing The Free Plan gives you access to our core tools, perfect for light use. (the Free plan)
  23. iLovePDF pricing -42% (the annual billing discount badge)
  24. Terms and conditions of iLovePDF the frequency of the subscription (from annual to monthly and vice versa) (switching between monthly and annual billing)
  25. Terms and conditions of iLovePDF provide You with a positive balance equivalent to the amount of Services already paid for but not enjoyed (unused paid time becomes a balance on a plan change)
  26. A complete guide to iLovePDF's profile settings Adjust the number of users in your team workspace (reducing team users in Plans and packages)
  27. iLovePDF for Education Register now and enjoy a full year on us. (a free year for education users)
  28. iLovePDF pricing Get a full year of Premium for free (the free year is Premium)
  29. A complete guide to iLovePDF's profile settings Here's where all your completed, signed documents are stored. (where signed documents are kept)
  30. A complete guide to iLovePDF's profile settings Options to download originals, signed versions, or audit trails (what you can download)
  31. Are my files safe with iLovePDF? documents signed in a signature request are looked after for safekeeping for as long as the law legally requires. (how long signed documents are kept)
  32. Terms and conditions of iLovePDF ILOVEPDF will automatically delete files from your Content within two (2) hours of processing them on ILOVEPDF servers (processed files are deleted within two hours)
  33. A complete guide to iLovePDF's profile settings Just note that files are stored temporarily here, so be sure to download them promptly as they're deleted automatically in two hours. (download processed files from Activity promptly)
  34. Terms and conditions of iLovePDF You can request at any time the deletion of your ILOVEPDF User Account through the contact form. (deleting the account)
  35. Terms and conditions of iLovePDF However, You will not be entitled to a refund of the amounts You have paid to ILOVEPDF (deleting the account doesn't refund)
  36. Terms and conditions of iLovePDF The User can only enjoy the Free Trial Period once. (one free trial per user)
  37. Terms and conditions of iLovePDF You may cancel your subscriptions at any time by notifying ILOVEPDF (cancelling by notifying iLovePDF)
  38. Terms and conditions of iLovePDF ALWAYS PROVIDED THAT YOU HAVE USED STRIPE AS A PAYMENT METHOD (the positive balance applies to Stripe payments)
  39. iLovePDF for Education Get a Full Education License and bring iLovePDF to your school. (education licences for schools)
  40. Terms and conditions of iLovePDF Payments to ILOVEPDF can be made via the following platforms: (i) Stripe; (web payments go through Stripe)
  41. Terms and conditions of iLovePDF manage and/or unsubscribe from Services (unsubscribing in the User Profile)

Not confirmed yet

  • iLovePDF's pages say to cancel in your account settings (User Profile) but don't show the cancel screens, name the cancel button or say what confirms the cancellation
  • This guide doesn't yet cover the Microsoft Store and Huawei AppGallery cancel screens, or when those cancellations take effect
  • How long account data is kept after cancelling, or after an account deletion request, is not stated
  • When a team seat reduction lowers the bill is not stated beyond the terms' plan-change clause
  • Business plans renew under conditions agreed individually; their notice period and how notice must be sent aren't published

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).