How to cancel Mailbird

Before you cancel

Export first

• Mailbird's local data: contacts, emails and account settings: Quit Mailbird, then copy the Mailbird folder from your Windows AppData\Local folder to a safe place; copy it back to restore (A copy of the Mailbird data folder; no separate export format). Steps are written for Windows. Mailbird doesn't transfer mail server to server; use your email provider's own tools for that support.getmailbird.com

What you lose

• Premium features, which the free version does not include

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan You can go back to the free version, which supports one email account and leaves out most paid features. getmailbird.com support.getmailbird.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Subscriptions are managed on FastSpring's order page; the MyMailbird portal is for licenses, orders and refunds
• The refund window is 14 days from purchase; Mailbird's help pages don't describe refunds after that
• Use the email address from the original purchase: the FastSpring and MyMailbird sign-ins both depend on it
• The free version supports one email account and leaves out most paid features

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/mailbird.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. How to manage your Mailbird subscription The subscription ID will begin with MAI (for example: MAI123456789) as shown below. (the MAI subscription ID used to find the order)
2. How to manage your Mailbird subscription Click the following link to open our secure payment provider's portal: (FastSpring is the payment provider that manages the subscription)
3. How to manage your Mailbird subscription You'll be taken to a FastSpring page where you can: (the FastSpring page offers Cancel your subscription)
4. How to manage your Mailbird subscription Enter your email address to receive a one-time access link. (sign-in is a one-time link sent by email)
5. How to manage your Mailbird subscription with your subscription ID (which begins with MAI). (the order link uses the MAI subscription ID)
6. How do refunds work? If you change your mind about Mailbird for any reason within 14 days of your purchase (the 14-day refund window)
7. How do refunds work? you are eligible to request a full refund—no questions asked. (no-questions refund inside the window)
8. How do refunds work? you must now submit your refund request directly through the MyMailbird customer portal. (refunds are requested in the MyMailbird portal)
9. How do refunds work? To access your orders, make sure you sign in using the same email address that was originally used to purchase Mailbird. (sign in with the purchase email)
10. How do refunds work? Click Request Refund next to the applicable order. (the refund button in the Orders tab)
11. Mailbird pricing If you're not satisfied, get a full refund within 14 days. (the refund guarantee on the pricing page)
12. Mailbird Upgrade from free to Premium whenever you like, or go back to the free version. (you can move back to the free version)
13. Key differences between our licenses It does not include most of the features available in our paid plans. (what the free version leaves out)
14. Key differences between our licenses Support for 1 email account (the free version covers one email account)
15. Mailbird pricing All customers get a 14-day money back guarantee (the 14-day money-back guarantee for all customers)
16. MyMailbird - Mailbird's Customer Portal you will receive a magic link via email to securely log in (signing in to MyMailbird by emailed link)
17. How do refunds work? Navigate to the Orders tab. (the Orders tab step)
18. How to backup your email data Mailbird offers a simple and effective way to back up important data such as your contacts, your emails (what the backup covers)
19. Mailbird pricing You can change your license to suit your needs at any time. (changing license type)

Not confirmed yet

• Mailbird's help pages and terms don't say whether the yearly Premium plan renews automatically
• Mailbird's help pages don't say whether cancelling ends Premium straight away or at the end of the paid year, or whether a cancellation is confirmed by email
• Refunds after the 14-day window, and refunds on yearly renewals, aren't covered on Mailbird's help pages
• The site shows Microsoft Store and Apple App Store badges, but Mailbird's help pages don't say whether Premium bought through either store is managed or cancelled there
• How long Mailbird keeps account or license data after cancelling isn't documented
• The pricing page lists a Pay Once license and says you can change your license at any time; whether a yearly subscription can be switched to Pay Once isn't spelled out

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).