How to cancel SimplyBook.me in 2026, step by step

The short answer

Where: Sign in and go to Plans & Prices, then Subscriptions.
When it ends: No further charges. The help article says you keep all options until the current period expires; the terms say paid features are suspended immediately on cancellation. The account then stays in a limited, free-tier state.
Before you go: export A copy of your personal data, on request. What to save
Want to keep it for less? Cheaper plan and more. Options

Before you cancel

Export first

A copy of your personal data, on request: Ask SimplyBook.me for a copy of your personal data by contacting them via email. A request to SimplyBook.me, not a self-service export simplybook.me

What happens to your data

Booking history, client records and configuration are kept while the account exists. A cancelled account with no log-ins for more than 8 consecutive weeks and no paid subscription may be suspended or permanently deleted, with advance notice where practicable. After account deletion, personal data is deleted within 37 days, except where the law requires it; financial transaction data is kept for 7 years.

What you lose

Paid features, custom features and the expanded booking and provider limits
Access to the Calendar and Reports sections, and details in booking notifications
After deletion, the account and all its data, and your company name in the booking URL can't be reused

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Cancel the recurring payment

Online, self-serve Paid plans (Basic, Standard, Premium), billed monthly or annually. Who can cancel: The account owner signed in to the SimplyBook.me admin interface; the help doesn't say which user roles can cancel.

Sign in and go to Plans & Prices, then Subscriptions
In the top block with the subscription details, click the three-dot actions menu
Select Cancel recurring and confirm the action
Alternatively, cancel it under Plans & Prices, Payments history, Recurring payment profiles

Access ends: No further charges. The help article says you keep all options until the current period expires; the terms say paid features are suspended immediately on cancellation. The account then stays in a limited, free-tier state
Refunds: All purchases are final and non-refundable except as the terms outline, and refunds are at the company's discretion. Consumers can withdraw within 14 calendar days using the withdrawal button in the account; the refund goes to the original payment method
Fees: No hidden cancellation fees and no long-term binding contracts

Source: help.simplybook.me help.simplybook.me simplybook.me simplybook.me simplybook.me

Delete the account

Online, self-serve The whole account and all the data in it. Who can cancel: The account owner signed in to the admin interface; the help doesn't say which user roles can delete.

Cancel the recurring payment first so you aren't charged
Go to Account info and click Delete account
Give the reason you are deleting the company and confirm

Access ends: The account is deleted once completed. The help article says it can't be restored but also mentions a restore option for a certain period; personal data is deleted within 37 days
Refunds: All purchases are final and non-refundable, except as the terms outline

Source: help.simplybook.me simplybook.me simplybook.me

Questions people ask

Can I get a refund if I cancel SimplyBook.me?

Cancel the recurring payment: All purchases are final and non-refundable except as the terms outline, and refunds are at the company's discretion. Consumers can withdraw within 14 calendar days using the withdrawal button in the account; the refund goes to the original payment method. Delete the account: All purchases are final and non-refundable, except as the terms outline.

Source: simplybook.me

If I cancel SimplyBook.me, when does my access end?

Cancel the recurring payment: No further charges. The help article says you keep all options until the current period expires; the terms say paid features are suspended immediately on cancellation. The account then stays in a limited, free-tier state. Delete the account: The account is deleted once completed. The help article says it can't be restored but also mentions a restore option for a certain period; personal data is deleted within 37 days.

Source: help.simplybook.me simplybook.me simplybook.me

Is there a fee to cancel SimplyBook.me?

Cancel the recurring payment: No hidden cancellation fees and no long-term binding contracts.

Source: simplybook.me

What happens to my data when I cancel SimplyBook.me?

Source: simplybook.me simplybook.me help.simplybook.me

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

Cheaper plan Move to a cheaper paid plan under Plans & Prices, Subscriptions, Downgrade, if the lower plan fits everything activated in your account. The FAQ says a downgrade takes effect once the current plan expires help.simplybook.me simplybook.me simplybook.me simplybook.me
Pay yearly Annual billing saves 17%. Basic is $11.9 a month billed annually, against $13.9 a month billed monthly simplybook.me
Free plan The Free plan has 50 bookings, 1 provider and 1 custom feature. A paid plan can't be downgraded to Free, but a cancelled account keeps limited, free-tier functionality simplybook.me simplybook.me help.simplybook.me simplybook.me

For AI agents

The person signs in and handles any two-factor code; an agent should never ask for a password.
Retention step: Account deletion asks for the reason you are deleting; the help doesn't describe offers in the cancel flow
Cancelling the recurring payment keeps the account, booking history and client records; deleting the account is separate and permanent
Cancel the recurring payment before deleting the account, to avoid further charges
Sign in at least every 8 weeks if you want to keep a cancelled account; inactive cancelled accounts may be deleted
Subscriptions renew automatically for the selected period until the recurring payment is cancelled
Consumers who want a refund must use the withdrawal button within 14 calendar days; business customers have no withdrawal right

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/simplybook.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

SimplyBook.me pricing 50 bookings (the Free plan's booking limit)
SimplyBook.me pricing 1 provider (the Free plan's provider limit)
SimplyBook.me pricing 1 custom feature (the Free plan's custom feature limit)
SimplyBook.me pricing Save 17% (the annual billing saving)
SimplyBook.me pricing $11.9 (the Basic plan price billed annually)
SimplyBook.me pricing $13.9 (the Basic plan price billed monthly)
SimplyBook.me pricing upgrade or downgrade at any time (plans can be changed at any time)
SimplyBook.me FAQ NO hidden cancellation fees, NO long term binding contracts (no cancellation fees or contracts)
SimplyBook.me FAQ You can also downgrade at any time and it will become effective once the current plan expires (a downgrade takes effect at the end of the current plan)
SimplyBook.me FAQ continue as a Free User if you have less than 50 bookings a month and only need 1 custom feature. (the Free plan's booking condition)
SimplyBook.me Terms and Conditions You may cancel Your paid subscription at any time. (paid subscriptions can be cancelled at any time)
SimplyBook.me Terms and Conditions suspended immediately (paid features stop on cancellation)
SimplyBook.me Terms and Conditions does not result in the immediate removal of Your Account or data. (cancelling does not remove the account or data)
SimplyBook.me Terms and Conditions existing booking history, client records, and account configuration are preserved; (what is kept after cancelling)
SimplyBook.me Terms and Conditions Except as outlined below, all purchases are final and non-refundable. (the refund rule)
SimplyBook.me Terms and Conditions Any refunds or exceptions are at the sole discretion of the Company. (refunds are discretionary)
SimplyBook.me Terms and Conditions You have the right to withdraw from that contract within fourteen (14) calendar days. (the 14-day withdrawal right for consumers)
SimplyBook.me Terms and Conditions The right of withdrawal does not apply to subscribers who do not contract as consumers. (the withdrawal right is for consumers only)
SimplyBook.me Terms and Conditions You cannot downgrade back but You can still upgrade or downgrade between paid subscriptions. (no return to the free plan)
SimplyBook.me Terms and Conditions results in the permanent deletion of Your Account and all associated data. (account deletion is permanent)
SimplyBook.me Terms and Conditions Account Deletion is a separate and permanent action initiated by You (account deletion is separate from cancelling)
SimplyBook.me Terms and Conditions You should cancel any active paid subscription before requesting Account Deletion to avoid further charges. (cancel first to avoid charges)
SimplyBook.me Privacy Policy we will delete your personal data within 37 days (personal data deletion timing after account deletion)
SimplyBook.me Privacy Policy Financial transaction data is retained for 7 years to comply with accounting regulations and VAT reporting requirements. (financial records are kept 7 years)
SimplyBook.me Privacy Policy except where we are required to retain certain information to comply with legal obligations (legal retention overrides deletion)
SimplyBook.me Privacy Policy Booking data is stored at the individual business level in accordance with their data retention policies. (booking data follows each business's retention policy)
SimplyBook.me Privacy Policy Ask for a copy of your personal data (a copy of personal data can be requested)
SimplyBook.me Privacy Policy please contact us via email (how to request a copy)
How to Cancel SimplyBook.me subscription Navigate to Plans & Prices -> Subscriptions page in your account. (where the cancel flow starts)
How to Cancel SimplyBook.me subscription In the top block with the subscription details please click on three dots actions menu. (the actions menu)
How to Cancel SimplyBook.me subscription Select Cancel recurring and confirm the action. (the cancel step)
How to Cancel SimplyBook.me subscription As a result there will be no further charges. You will be able to use all the options till the current period expires. (no further charges; access until the period ends)
How to Cancel SimplyBook.me subscription If you do not renew your subscription the account will be kept but with limited functionality (the account is kept with limited functionality)
How to Cancel SimplyBook.me subscription it will be not possible to access Calendar or Reports section. (Calendar and Reports are lost)
How to Cancel SimplyBook.me subscription In such a state the account can stay endlessly unless it is manually deleted. (a lapsed account can stay)
How to Cancel SimplyBook.me subscription The account data is retained while the account exists. (data kept while the account exists)
How to Cancel SimplyBook.me subscription It is not possible to downgrade to a free plan. (no downgrade to Free)
How to Cancel SimplyBook.me subscription In the plans options block please click on the Downgrade under the desired plan. (how to downgrade)
How to Cancel SimplyBook.me subscription It is possible to downgrade if the lower plan can fit all the items activated in your account (downgrade condition)
How to Cancel SimplyBook.me subscription Before the account removal you may also consider canceling the subscription to not be charged (cancel before deleting)
How to Cancel SimplyBook.me subscription Go to Account info and click on Delete account. (where to delete the account)
How to Cancel SimplyBook.me subscription We kindly ask you to indicate the reason why you have decided to delete your company. (deletion asks for a reason)
How to Cancel SimplyBook.me subscription Please keep in mind that it can't be restored. (deletion is permanent)
How to Cancel SimplyBook.me subscription If you register a new company in the future, your old company name in url can't be used. (the booking URL name can't be reused)
How to Cancel SimplyBook.me subscription For a certain period, you'll have the option to restore it. If not, it will be permanently removed from our databases. (a restore window after deletion)
My SimplyBook.me subscription and how to renew are set as recurring and will automatically renew based on the selected subscription period. (subscriptions renew automatically)
My SimplyBook.me subscription and how to renew You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles. (a second place to cancel the recurring payment)
SimplyBook.me Terms and Conditions Following a Subscription Cancellation, Your Account will enter a limited, free-tier state (the cancelled account's state)
SimplyBook.me Terms and Conditions A Cancelled Account that has had no log-in activity for more than eight (8) consecutive weeks (the inactivity rule for cancelled accounts)
SimplyBook.me Terms and Conditions and for which no valid paid subscription is present may be suspended or permanently deleted (inactive cancelled accounts may be deleted)
SimplyBook.me Terms and Conditions Where practicable, We will provide advance notice before permanently deleting a Cancelled Account (advance notice before deletion)
SimplyBook.me Terms and Conditions To exercise the right of withdrawal, You may use the electronic withdrawal function (the “withdrawal button”) (how consumers withdraw)
SimplyBook.me Terms and Conditions made available in Your Account (where the withdrawal button is)
SimplyBook.me Terms and Conditions the same means of payment that You used for the initial transaction (where withdrawal refunds go)
SimplyBook.me Privacy Policy If you cancel your subscription, your account remains active and accessible. (the account stays after cancelling)
SimplyBook.me FAQ sign up for free and you get a 14 day free trial including almost all features and 50 bookings. (the 14-day free trial)

Not confirmed yet

SimplyBook.me's help says paid options last until the current period expires after cancelling, while its terms say paid features are suspended immediately; the pages don't reconcile the two
How long a deleted account can be restored isn't stated; the help article says both that it can't be restored and that it can be for a certain period
Which user roles can cancel the subscription or delete the account isn't stated in SimplyBook.me's help
How to export client lists and bookings before cancelling isn't described in SimplyBook.me's cancellation or subscription help
SimplyBook.me's FAQ links to its admin and client apps on the App Store and Google Play but doesn't say whether subscriptions are sold there
Whether SimplyBook.me offers non-profit or charity discounts isn't confirmed: the pricing FAQ raises the question without a visible answer

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).

How to cancel SimplyBook.me