The short answer
- Where: Open the Billing page (in Team settings, click Billing in the left sidebar) (slab.com).
- When it ends: The subscription is cancelled at once and won't be charged again; you can keep writing and editing posts until your next billing date, then all posts become read-only.
- Before you go: export All published posts and topics. What to save
- Want to keep it for less? Free plan and more. Options
Before you cancel
Export first
- All published posts and topics: An admin clicks the team name in the top left, then Team Settings, the Import & Export tab, and Download next to Published Posts; choose a file type and which kinds of topics, then click Download. A download link arrives by email (Markdown or Docx). Admins only; secret topics they aren't part of and drafts aren't included. The email can take several minutes help.slab.com
What happens to your data
Posts stay read-only after the billing date. Deleting the team deletes all content; Slab doesn't state a retention period.
What you lose
- Writing and editing: all posts become read-only after the next billing date
- All content, if you delete the team
- Premium integrations, if you move from Business to Startup
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Cancel the subscription
- Open the Billing page (in Team settings, click Billing in the left sidebar)You should see:
Danger zone
- Click the Cancel button under Danger zoneYou should see:
a request for your reason for canceling
- Give a reason for canceling, then click Confirm
- Access ends
- The subscription is cancelled at once and won't be charged again; you can keep writing and editing posts until your next billing date, then all posts become read-only
- Refunds
- Slab's pricing page offers a 30-day money-back guarantee; otherwise its Terms say you won't receive refunds if you cancel your account
Delete the team
- Cancel any active subscription first: in Team settings, click Billing, then the Cancel subscription button under Danger zone
- Export your content if you need it
- Click your team name in the top-left corner of the sidebar, then Team settings in the dropdown menu
- Click Import & Export in the left sidebar and scroll down to the Danger zoneYou should see:
Delete team
- Click the Delete team button and confirm
- Access ends
- All your content is deleted
Enterprise agreement
- Contact Slab's sales team at sales@slab.com and follow the renewal and termination terms in your Enterprise agreement
Questions people ask
Can I get a refund if I cancel Slab?
Cancel the subscription: Slab's pricing page offers a 30-day money-back guarantee; otherwise its Terms say you won't receive refunds if you cancel your account.
Source: slab.com slab.com help.slab.com
If I cancel Slab, when does my access end?
Cancel the subscription: The subscription is cancelled at once and won't be charged again; you can keep writing and editing posts until your next billing date, then all posts become read-only. Delete the team: All your content is deleted.
Source: help.slab.com help.slab.com
What happens to my data when I cancel Slab?
Posts stay read-only after the billing date. Deleting the team deletes all content; Slab doesn't state a retention period.
Source: help.slab.com
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Free plan The Free plan covers up to 10 users slab.com
- Cheaper plan Move from Business to Startup: click Edit next to your plan on the Billing page, pick the plan and a monthly or annual option, then Save. Premium integrations stop working on Startup help.slab.com
- Fewer seats You're billed for the number of users who can log into Slab, and admins can deactivate users at any time, so fewer users means a smaller bill slab.com
- Student or nonprofit price The Startup plan is free for nonprofits and educational use slab.com
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- Retention step: Slab asks for a reason for canceling before you click Confirm
- Cancel the subscription before deleting the team: the team can't be deleted while a subscription is active
- Export before deleting the team: all content is deleted
- Slab's Terms make you responsible for exporting your content before your account ends
- Plans can be paid by card or ACH invoice
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/slab.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Managing your subscription
Slab admins can change your Slab plan type, update credit card information, change who receives billing emails, and cancel your account.
(admins manage billing) - Managing your subscription
Click the Cancel button under the Danger zone on the Billing page.
(the cancel step) - Managing your subscription
Provide a reason for canceling your subscription.
(the reason prompt) - Managing your subscription
You can continue to write and edit posts up until your next billing date.
(when access changes) - Managing your subscription
all of your posts will become read-only
(what happens after the billing date) - Pricing
We offer a 30-day money-back guarantee. No questions asked.
(the money-back guarantee) - Terms of Use
You will not receive any refunds if you cancel your account.
(no refunds otherwise) - Delete your Slab team
In Team settings, click on Billing in the left sidebar
(how to reach the Billing page) - Delete your Slab team
if you still have an active subscription, you must cancel it before deleting your team
(cancel before deleting) - Delete your Slab team
Under Danger zone, click the Cancel subscription button
(the cancel button's label in Team settings) - Delete your Slab team
Click your team name in the top-left corner of the sidebar
(where deletion starts) - Delete your Slab team
Click Team settings in the dropdown menu
(opening Team settings) - Delete your Slab team
Click Import & Export in the left sidebar
(where the delete button is) - Delete your Slab team
Scroll down to the Danger zone
(the Danger zone section) - Delete your Slab team
Click the Delete team button
(the delete step) - Delete your Slab team
all your content will be deleted
(what deleting the team does) - Pricing
Up to 10 Users
(the Free plan's user limit) - Managing your subscription
Click the Edit button next to your current plan on the Billing page.
(how to change plans) - Managing your subscription
Select a new plan and choose a monthly or annual billing option.
(choosing the new plan) - Managing your subscription
If you are downgrading from Business to Startup
(downgrading from Business to Startup) - Managing your subscription
premium integrations will no longer work
(what you lose on Startup) - Pricing
You will be billed for the number of users who can log into Slab. Admins may deactivate users at any time.
(how users are billed) - Pricing
Yes! Slab's Startup plan is free for non-profits and educational use.
(the nonprofit and education offer) - Export or download your content
Admins can export a copy of all published posts and topics in Slab.
(what can be exported, and by whom) - Export or download your content
Click on the Download next to Published Posts
(the bulk export step) - Export or download your content
Select the file type (Markdown or Docx) and which kinds of topics to download.
(the export formats) - Export or download your content
They, however, cannot export secret topics they are not a part of or drafts.
(what the export leaves out) - Export or download your content
an email will be sent with the download link. This should take several minutes.
(how the export is delivered) - Terms of Use
You are solely responsible for exporting your Content from the Services prior to termination of your account for any reason
(you must export before your account ends) - Managing your subscription
All plans can be paid via credit card or ACH invoicing. Credit card will be the default
(payment methods) - Managing your subscription
Your subscription will be canceled immediately and will not be charged again.
(cancelling takes effect at once and stops charges) - Pricing
sales@slab.com
(Enterprise is sold through Slab's sales team)
Not confirmed yet
- Renewal, notice and refund terms for Slab Enterprise agreements aren't on Slab's public pages, and the help pages don't say whether teams paying by ACH invoice cancel the same way on the Billing page
- Whether deleting a team can be undone, and how long data is kept after cancelling, aren't stated
- Slab's help pages don't describe a confirmation email after cancelling
Independent re-check, 2026-10-06
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).
