How to cancel TidyCal

Before you cancel

Export first

• Booking records: Click the CSV export option to download all booking records (CSV). Available on the Individual, Pro and Agency plans. CSV export is not available on the Free Plan help.tidycal.com
• Contact records: Click the CSV export option to download all contact records (CSV). Available on the Individual, Pro and Agency plans. CSV export is not available on the Free Plan help.tidycal.com

What happens to your data

Not documented for a cancelled account. Deleting the account permanently removes all associated data, and deletion can't be undone.

What you lose

• CSV export of bookings and contacts, which isn't available on the Free Plan
• Features, booking types or integrations tied to a higher plan, once you downgrade

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan The Free plan is $0 forever and connects 1 calendar. Cancelling Pro leaves the account on the Free plan or on any Lifetime plan you own tidycal.com
• Pay yearly Pro can be billed yearly instead of monthly, at $99 a year tidycal.com
• Cheaper plan Agency Lifetime holders who bought directly can downgrade to Individual Lifetime in Settings, Your plan, within 60 days of purchase, for a $50.00 partial refund. The Terms say a downgrade takes effect immediately and higher-tier features may become unavailable help.tidycal.com tidycal.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Pro is cancelled inside the Stripe billing portal, reached from Settings, Your plan, Manage subscription
• Activating a Lifetime code doesn't cancel Pro: cancel Pro separately from Manage subscription
• Lifetime plans aren't subscriptions. Refunds for AppSumo codes go through AppSumo; legacy direct purchases have a 60-day self-service refund
• Export your contacts and bookings as CSV before you cancel or drop to the Free plan, which has no CSV export
• A Pro refund is only available within 7 days of purchase, by contacting support@tidycal.com
• Deleting your TidyCal account is permanent

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/tidycal.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. How to Change Your TidyCal Account Settings Cancel anytime from the Stripe Customer Portal via Manage subscription. (cancelling Pro in the Stripe Customer Portal)
2. Activate Your AppSumo Code (Plan Still Shows Free?) Pro keeps billing until you cancel it from Settings → Your plan → Manage subscription. (the Settings menu path and that Pro keeps billing until cancelled)
3. TidyCal Terms of Service You can cancel at any time from your account settings; (cancelling at any time, with no notice period stated)
4. TidyCal Terms of Service your subscription will remain active through the end of the current billing period and will not renew. (when access ends and that it won't renew)
5. TidyCal Terms of Service You may request a full refund within 7 days of your subscription purchase by contacting support. (the 7-day refund window)
6. TidyCal Terms of Service After 7 days, subscription payments are non-refundable. (no refund after 7 days)
7. TidyCal Terms of Service the downgrade will take effect immediately. (downgrades take effect at once)
8. TidyCal Terms of Service certain features, booking types, or integrations associated with your higher-tier plan may become unavailable. (what can become unavailable after a downgrade)
9. TidyCal Terms of Service TidyCal is not responsible for any loss of data, settings, or functionality resulting from a voluntary downgrade. (TidyCal doesn't cover losses from a voluntary downgrade)
10. TidyCal pricing Yes. Pro is billed monthly or yearly and you can cancel from your account billing settings. (Pro can be cancelled from account billing settings)
11. TidyCal pricing Cancelling stops future charges; your account stays on the Free plan or any Lifetime plan you own. (what the account keeps after cancelling)
12. TidyCal pricing $0 forever (the Free plan price)
13. TidyCal pricing It connects 1 calendar. (the Free plan's calendar limit)
14. TidyCal pricing billed annually at $99 (the yearly price of Pro)
15. TidyCal pricing Lifetime plans are purchased through AppSumo and activated on your TidyCal account. (Lifetime plans are bought through AppSumo)
16. How do I get a refund for my TidyCal plan? you can request a self-service refund or downgrade within 60 days of your purchase date. (the 60-day window for lifetime plans bought directly)
17. How do I get a refund for my TidyCal plan? Request full refund (the Settings option for a full refund)
18. How do I get a refund for my TidyCal plan? support@tidycal.com (where to email a refund request)
19. Activate Your AppSumo Code (Plan Still Shows Free?) A Pro subscription does not stop you activating a lifetime code, and activating a code does not cancel Pro (activating a Lifetime code doesn't cancel Pro)
20. Activate Your AppSumo Code (Plan Still Shows Free?) A refunded licence returns the account to the Free Plan. (what a refund does to the account)
21. Activate Your AppSumo Code (Plan Still Shows Free?) AppSumo handles refunds for AppSumo purchases (refunds for AppSumo purchases go through AppSumo)
22. Is TidyCal GDPR Compliant? TidyCal account holders can permanently delete their account and all associated data. (account deletion removes data)
23. Is TidyCal GDPR Compliant? Deletion is permanent and cannot be undone. (deletion can't be reversed)
24. Is TidyCal GDPR Compliant? On a paid plan, export your contacts and bookings first if you want a copy (export before closing a paid account)
25. Is TidyCal GDPR Compliant? CSV export is not available on the Free Plan. (the Free plan has no CSV export)
26. Is TidyCal GDPR Compliant? Click the CSV export option to download all booking records. (the booking export)
27. Is TidyCal GDPR Compliant? Click the CSV export option to download all contact records. (the contact export)
28. Is TidyCal GDPR Compliant? Users on the Individual Plan, Pro, or Agency Plan can export their data in CSV format (which plans can export CSV)
29. How do I get a refund for my TidyCal plan? Click Manage subscription — this takes you to the Stripe billing portal (Manage subscription opens the Stripe billing portal)
30. How do I get a refund for my TidyCal plan? Select the cancel option there. (cancelling inside the Stripe billing portal)
31. How do I get a refund for my TidyCal plan? Your Pro subscription stays active through the end of the current billing period; you will not be charged again. (when Pro ends and that billing stops)
32. How do I get a refund for my TidyCal plan? You can request a full refund within 7 days of your subscription purchase by contacting support@tidycal.com. (the 7-day Pro refund, requested from support)
33. How do I get a refund for my TidyCal plan? New TidyCal Individual Lifetime and Agency Lifetime purchases are now sold exclusively through AppSumo (Lifetime plans are now sold only through AppSumo)
34. How do I get a refund for my TidyCal plan? The 60-day self-service refund window described in this section applies only to legacy direct-Stripe purchases. (the 60-day self-service refund covers only legacy direct purchases)
35. How do I get a refund for my TidyCal plan? available if all your purchases are within the 60-day window (when the Request full refund option is shown)
36. How do I get a refund for my TidyCal plan? Click the button for your preferred option (choosing the refund or downgrade option)
37. How do I get a refund for my TidyCal plan? Review the details and click "Confirm downgrade" or "Confirm refund" (the final confirm in the modal)
38. How do I get a refund for my TidyCal plan? A full refund returns the entire amount you paid and reverts your account to the Free Plan. (what a full Lifetime refund does to the account)
39. How do I get a refund for my TidyCal plan? Your refund will be processed via Stripe and returned to your original payment method. (where the refund goes)
40. How do I get a refund for my TidyCal plan? Stripe refunds typically take 5-10 business days to appear on your statement, depending on your bank. (how long a refund takes)
41. How do I get a refund for my TidyCal plan? This gives you a partial refund of $50.00 (the price difference between the two plans). (the Agency to Individual Lifetime partial refund)
42. How do I get a refund for my TidyCal plan? AppSumo purchases do not show self-service refund buttons. (no self-service refund for AppSumo codes)
43. How do I get a refund for my TidyCal plan? If you still want a refund, follow the AppSumo refund process (AppSumo refunds go through AppSumo)
44. How do I get a refund for my TidyCal plan? Contact the TidyCal team at support@tidycal.com if there is anything we can do to help (contacting TidyCal support first)
45. Activate Your AppSumo Code (Plan Still Shows Free?) If you no longer need Pro, cancel it from Manage subscription on the same page. (cancelling Pro separately from a Lifetime plan)
46. TidyCal Terms of Service TidyCal subscriptions are billed in advance. (Pro is billed in advance)

Not confirmed yet

• TidyCal's help doesn't say whether a confirmation email is sent after cancelling Pro, or whether anyone other than the account holder can cancel
• TidyCal's help doesn't show the screens inside the Stripe billing portal; it only says to select the cancel option there
• TidyCal's GDPR help article doesn't say where the CSV export option is in the app
• AppSumo's own refund window and steps are set by AppSumo and aren't on TidyCal's pages
• How long data is kept after a cancelled account closes isn't stated; the GDPR help article gives no retention period
• Whether TidyCal offers student, nonprofit or other discounts isn't confirmed

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).