How to cancel Make

Before you cancel

Export first

• Scenarios (as blueprints): Open the scenario in the Scenario Builder, click the three dots in the upper right corner and select Export blueprint (JSON file (.blueprint.json)) help.make.com

What happens to your data

Cancelling moves the organization to the Free plan, where you keep access to your scenarios. You can have only one free organization: any further organization you cancel becomes unlicensed and can't run scenarios until it subscribes again. Deleting a profile or an organization is permanent.

What you lose

• Paid-plan credits and limits: the Free plan allows up to 1,000 credits a month and a 15-minute minimum interval between runs
• Unused credits: they don't transfer to the Free plan
• Extra teams: the Free plan keeps only one

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Pause Pause instead of cancelling: an Owner or Admin opens Org, Subscription (My Plan), clicks Pause subscription in the Manage section and picks a period; the subscription and scenarios are paused help.make.com
• Free plan The Free plan costs nothing and allows up to 1,000 credits a month, with a 15-minute minimum interval between runs make.com help.make.com
• Cheaper plan Choose a lower tier under Compare Plans on the Subscription tab; unused credits move to the new plan for the next month or year help.make.com make.com
• Pay yearly Paying annually saves 15% or more make.com
• Student or nonprofit price Make for NGOs gives selected nonprofits a 12-month license that can be renewed help.make.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Make from public list prices.

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Only one organization per account can be on the Free plan: cancelling a second paid organization leaves it unlicensed, and its scenarios can't run until it subscribes again
• Pausing (Org, Subscription, Manage, Pause subscription) stops the subscription and scenarios for a chosen period instead of cancelling
• If a payment fails, there are 7 days to update the payment method (Org, My Plan, Payments, Finish payment) before the subscription is cancelled automatically
• Deleting your profile also deletes the organization if you are its only user, and can't be undone; Make suggests cancelling and moving to the Free plan instead to keep your scenarios
• Only an organization's owner can delete it (username, Profile, Organizations tab, three dots, Delete), and deletion is permanent
• Export scenario blueprints before deleting anything

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/make.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Pricing If you cancel your subscription to Make, your paid plan will run until the end of that month's billing cycle or the annual plan term. (cancelling and when it takes effect)
2. Pause your subscription Navigate to Org on the left sidebar, then to the Subscription tab in My Plan. (where subscription settings are)
3. Pause your subscription Only users with the Owner or Admin role can pause the subscription. (the roles that manage the subscription)
4. Delete your profile consider canceling the subscription and downgrading to a Free plan in case you still want to have access to your created scenarios (cancelling means moving to the Free plan and keeps scenarios)
5. Change your subscription These terms don't apply when downgrading to the Free plan. (moving to Free is handled separately from paid downgrades)
6. Pause your subscription In the Manage section, click Pause subscription. (the pause button)
7. Pause your subscription select the period to pause (choosing a pause period)
8. Pause your subscription I understand my subscription and scenarios will be paused (what a pause does)
9. Pricing Up to 1,000 credits/mo (the Free plan's credits)
10. Pricing 15-minute minimum interval between runs (the Free plan's run interval)
11. Organizations By default, the organization is on a Free plan (organizations can sit on the Free plan)
12. Change your subscription Compare Plans (where a lower tier is chosen)
13. Pricing When you downgrade we will transfer all your unused credits to the new subscription. (credits carry over on a downgrade)
14. Pricing Save 15% or more (the annual discount)
15. NGO program with a license for 12 months, with the opportunity to renew after the initial period (the NGO license)
16. Scenario blueprints In the upper right corner of the Scenario Builder, click the three dots (where the export is)
17. Scenario blueprints Export blueprint (the export menu item)
18. Scenario blueprints .blueprint.json (the export format)
19. What to do if your payment fails There is a seven-day grace period to update your payment method (the grace period after a failed payment)
20. What to do if your payment fails your subscription is automatically canceled (automatic cancellation after the grace period)
21. Delete your profile the whole organization will be deleted together with your profile (a sole user's profile deletion removes the organization)
22. Delete your profile Once you delete your profile, you won't be able to restore it (profile deletion is permanent)
23. Organizations You can delete an organization only if you are the owner of the organization. (who can delete an organization)
24. Organizations You can't undo this action. Your organization will be permanently deleted and it can't be retrieved. (organization deletion is permanent)
25. Pricing Credits expire at the end of the term (unused credits expire)
26. Cancel your subscription Only users with the Owner or Admin role can cancel the subscription. (who can cancel)
27. Cancel your subscription In the Manage section, click Cancel subscription. (the cancel button)
28. Cancel your subscription In the dialog, provide the reason behind the cancellation and view the internal features you'll lose. (the reason prompt)
29. Cancel your subscription The Free plan only supports one team. If relevant, select one team to retain. (choosing the team to keep)
30. Cancel your subscription we won't charge you for the next month, and you can still use your current subscription until the end of your billing cycle. (when it takes effect)
31. Cancel your subscription We don't transfer your unused credits to that Free plan. (unused credits don't carry over to Free)
32. Cancel your subscription each subsequent organization you cancel is set as an organization without a license. (extra cancelled organizations become unlicensed)
33. Cancel your subscription under this organization until you subscribe to a new plan (an unlicensed organization can't run scenarios until it subscribes)
34. Cancel your subscription will send you an email confirming the cancellation (the confirmation email)
35. Cancel your subscription If you change your mind, you can click Renew subscription. (undoing a cancellation)
36. Change your subscription has a no cash refund policy (no cash refunds)

Not confirmed yet

• Make's Master Services Agreement (make.com/master-service-agreement.pdf) isn't quoted as a source here; read in review, it says subscriptions renew automatically for the same period unless you notify Make before a charge, and that fees are non-cancelable and non-refundable
• Enterprise contract renewal and notice terms are not on Make's help pages

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).