Business software · Productivity and business software

How to cancel Linear

Workspace admins cancel in Settings > Administration > Billing; it takes effect at the end of the subscription period, with no refund for the rest of it. The workspace drops to the free plan and nothing is deleted, but over 250 issues you can't create new ones.

By Stackcut · Checked against official help pages on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open Linear's cancel page

The short answer

  • Where: Sign in as a workspace admin and open Settings, then Administration, then Billing (linear.app).
  • When it ends: At the end of the subscription period (end of the billing month or year); the workspace then moves to the free plan.
  • Before you go: export Workspace issue data. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Workspace issue data: Open Settings > Administration > Import Export and use the export button at the bottom of the page; Linear emails a download link when the export is ready (CSV). Only workspace admins can export (on Enterprise plans, only owners). The link expires after 12 hours, and attachment files aren't included linear.app
  • Issues, projects and more: Export through Linear's API linear.app

What happens to your data

Nothing is deleted when you cancel; on the Free Version Linear keeps user submissions and user information, but the Terms let it delete them later. Deleting the workspace means no Free Version.

What you lose

  • Paid-plan features once the subscription period ends
  • Creating new issues once the workspace has more than 250 issues
  • Any unused AI credit balance if the workspace is deleted (added funds are non-refundable and expire 12 months after purchase)

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Linear

Online, self-serve Basic and Business workspace subscriptions billed by Linear, monthly or yearly. Who can cancel: A workspace admin.

  1. Sign in as a workspace admin and open Settings, then Administration, then Billing
  2. Change or cancel the subscription on the Billing page
Access ends
At the end of the subscription period (end of the billing month or year); the workspace then moves to the free plan
Refunds
No refunds for cancelling mid-subscription; payment obligations are non-refundable except as the Terms state
Open the page
Source: linear.app linear.app

Non-renewal by email (Terms)

By email Any paid subscription under Linear's Terms of Service, including Enterprise plans (yearly only, invoice or PO billing, through sales). Who can cancel: The customer that holds the subscription.

  1. Email billing@linear.app before the subscription period renews to say you do not want it renewed
  2. Keep Linear's written confirmation of the cancellation
Confirm it worked
Linear's written confirmation; the Terms make email non-renewal conditional on it
Access ends
At the end of the current subscription period
Refunds
Payment obligations are non-cancelable and, except as the Terms expressly state, non-refundable
Source: linear.app linear.app linear.app

Questions people ask

Can I get a refund if I cancel Linear?

Billed by Linear: No refunds for cancelling mid-subscription; payment obligations are non-refundable except as the Terms state. Non-renewal by email (Terms): Payment obligations are non-cancelable and, except as the Terms expressly state, non-refundable.

Source: linear.app linear.app

If I cancel Linear, when does my access end?

Billed by Linear: At the end of the subscription period (end of the billing month or year); the workspace then moves to the free plan. Non-renewal by email (Terms): At the end of the current subscription period.

Source: linear.app linear.app linear.app

What happens to my data when I cancel Linear?

Nothing is deleted when you cancel; on the Free Version Linear keeps user submissions and user information, but the Terms let it delete them later. Deleting the workspace means no Free Version.

Source: linear.app linear.app linear.app

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Cancelling or not renewing drops the workspace to Linear's free plan (the Terms' Free Version). Every user becomes an admin, and with over 250 issues you can no longer create new ones linear.app linear.app
  • Fewer seats You're billed for unsuspended users. On yearly plans, suspending users earns a credit toward future invoices or renewals (not a refund); removing a user mid-month earns no credit for the rest of that month linear.app
  • Student or nonprofit price Nonprofits get 75% off Basic and Business (not Enterprise); university staff get 75% off at qualifying institutions, and full-time students can get free access for one year for student-led programs linear.app
  • Discount program Startup program: startups affiliated with an official Linear partner get free access to the Business plan. Only for non-paying users with fewer than 50 employees; when the free period ends, the workspace moves to the free plan linear.app

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Only a workspace admin can open Settings > Administration > Billing to change or cancel the subscription
  • Cancelling deletes nothing; deleting the workspace is a separate step and removes the Free Version
  • Email non-renewal to billing@linear.app counts only once Linear confirms it in writing
  • AI credit top-ups are billed by Stripe on a separate invoice, are non-refundable, and are lost if the workspace is deleted

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/linear.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Billing and plans Workspace admins can change or cancel a subscription from Settings > Administration > Billing. (who can cancel, and where)
  2. Billing and plans Subscription updates take effect at the end of the subscription period. (when a cancellation takes effect)
  3. Billing and plans Nothing will be deleted. (cancelling does not delete the workspace)
  4. Billing and plans If you have over 250 issues, you will no longer be able to create new issues. (the free-plan issue limit)
  5. Linear Terms of Service Customer may choose not to renew its Subscription Period by notifying Linear at billing@linear.app (non-renewal by email)
  6. Linear Terms of Service If Customer cancels or does not renew its paid subscription to the Service (the free version after cancelling or not renewing)
  7. Linear Terms of Service Payment obligations are non-cancelable and, except as expressly stated in this Agreement, non-refundable. (refund position)
  8. Linear Terms of Service Linear will delete Customer's User Information, including passwords and all related information (deletion of user information)
  9. Linear Terms of Service If Customer is using the Free Version, Linear will retain User Submissions and User Information to facilitate such use. (data kept on the Free Version)
  10. Linear Terms of Service Linear may delete all User Submissions or User Information if Customer maintains an account in the Free Version (later deletion on the Free Version)
  11. Exporting Data Export workspace issue data in CSV format from Settings > Administration > Import Export (where to start the workspace issue export, and the CSV format)
  12. Exporting Data The link expires after 12 hours. (how long the download link lasts)
  13. Exporting Data Workspace admins can export this data. On Enterprise plans, only owners can do this. (who can export)
  14. Linear startup program Startups affiliated with a partner in Linear’s startup program receive free access to Linear’s Business plan. (the startup discount)
  15. Linear startup program To redeem the offer you must be affiliated with an official Linear partner. (partner affiliation needed)
  16. Linear startup program The offer is only valid for non-paying Linear users with less than 50 employees. (eligibility limits)
  17. Linear startup program When your free period ends, your workspace moves to Linear’s free plan unless you choose to upgrade. (what happens when the free period ends)
  18. Billing and plans If users were suspended, a credit is automatically issued and applied to future invoices. (credit for suspended users)
  19. Billing and plans removing a user mid-month will not result in a credit for the remainder of the month. (no credit for a mid-month removal)
  20. Billing and plans We do not provide refunds for cancellations mid-subscription. (no refund for cancelling mid-subscription)
  21. Billing and plans Members will become Admins of the workspace, as all users are Admins on free plans. (what changes when the workspace drops to the free plan)
  22. Linear Terms of Service provided that Linear confirms such cancellation in writing (non-renewal by email counts once Linear confirms it in writing)
  23. Linear Terms of Service will automatically be downgraded to a version of the Service with diminished features and functionality (cancelled or non-renewed accounts drop to the Free Version)
  24. Linear Terms of Service If Customer or Linear terminates this Agreement or Customer deletes its workspace within the Service, (deleting the workspace or terminating the agreement ...)
  25. Linear Terms of Service Customer will not have access to the Free Version. (... means no Free Version)
  26. Billing and plans Customers are billed for the number of unsuspended users within a workspace. (seat billing counts unsuspended users)
  27. Billing and plans Credits are automatically applied toward future invoices or renewals (they aren’t refunded). (seat credits are not refunded)
  28. Billing and plans We offer 75% off our Basic and Business paid plans only (not available on Enterprise). (nonprofit discount)
  29. Billing and plans We also offer university staff and employees a 75% discount at qualifying academic institutions. (education discount)
  30. Billing and plans offers full-time students free access for one year for student-led programs. (student programs)
  31. Billing and plans On our Enterprise plan, we exclusively offer a yearly option. (Enterprise is billed yearly)
  32. Linear pricing Invoice/PO billing (Enterprise is invoiced)
  33. AI credits Funds you've added are non-refundable and non-transferable. (AI credit top-ups are not refunded)
  34. AI credits Funds you add expire 12 months after the purchase date. (AI credit funds expire after 12 months)
  35. AI credits If a workspace is deleted, any remaining balance expires (deleting the workspace forfeits the AI credit balance)
  36. AI credits Top-ups are processed by Stripe and produce a separate invoice from your regular Linear subscription invoice. (AI credit top-ups are billed separately)
  37. Exporting Data Once the export is ready, we’ll email you a download link. (the export download link arrives by email)
  38. Exporting Data CSV exports don’t include attachment files. (attachments are not in the CSV)
  39. Exporting Data You can also export data from issues, projects and more using our API. (API export)

Not confirmed yet

  • The billing help page doesn't name the cancel button or say whether a confirmation email follows
  • The Terms don't set a notice period for email non-renewal; Enterprise renewal and notice terms are set in each order and aren't on Linear's public pages
  • How long Linear keeps data after a workspace is deleted isn't stated on its public help pages

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).