Cancel guides

Cancel subscriptions on iPhone, Android, Amazon, Roku and PayPal

When Apple, Google Play, Amazon, Roku or PayPal takes the payment, the cancel option usually sits with them, not on the service's website. Here are each platform's own steps, what happens after, and the services that stopped selling through them.

By Stackcut · Published

Sourced. Every number links the page it came from: the service's page in the Stackcut cancel library, or the company's or platform's own help page. Terms change and differ by country, so check the linked page before you rely on a date, a fee or a refund.

The short answer

  • iPhone or iPad: Settings, your name, Subscriptions, the subscription, then Cancel Subscription. support.apple.com
  • Android: subscriptions in Google Play, select the subscription, then Cancel subscription. Uninstalling the app doesn't cancel it. support.google.com
  • Roku: my.roku.com/subscriptions, Manage subscription, then Turn off auto-renew. Disney+, Hulu and Sling TV manage their own plans even when Roku bills you. support.roku.com
  • Amazon: subscriptions started on a Fire TV or Fire tablet cancel at amazon.com/appstoresubscriptions; Prime Video channels cancel under Manage Your Prime Video Channels. Stackcut cancel guide: HBO Max
  • PayPal: Settings, Payments, Subscriptions and saved businesses or Automatic Payments, then the merchant, where you can cancel the automatic payment. paypal.com

How do I know if Apple, Google Play, Amazon, Roku or PayPal bills me?

Check the receipt or the statement line before you open any settings. When a platform took the payment, its settings are usually where you cancel, and the service's own website may show no cancel option at all. If the charge names the service itself or your phone company, see How to cancel a subscription (2026): find who bills you first; for team plans billed by invoice, see How to cancel business software: admins, contracts, seats and data.

Cancelling in the wrong place can leave the charge running. Everand (Scribd) warns that if you signed up through Apple, cancelling on its website won't stop those charges. Stackcut cancel guide: Everand (Scribd)

  • Apple: search your email for "receipt from Apple" or "invoice from Apple"; the receipt shows which Apple Account paid. support.apple.com
  • Google Play: if you can't find the subscription, it may be on a different Google Account, so switch accounts and look again. support.google.com
  • Roku: charges show as "Roku", "Roku for ___" or "The Roku Channel", and Roku-billed plans are listed at my.roku.com/subscriptions. support.roku.com
  • Tinder: order numbers starting with MK are billed by Apple, GPA by Google Play, and TNDR by Tinder itself. Stackcut cancel guide: Tinder
  • Fubo: the subscription page says Roku Subscription when Roku bills you. Stackcut cancel guide: Fubo

How to cancel a subscription on iPhone or iPad

Open Settings, tap your name, then tap Subscriptions. Tap the subscription, then Cancel Subscription; you might need to scroll down to find the button. support.apple.com

If there's no Cancel button, or you see an expiration message in red text, the subscription is already cancelled. If you signed up for a free trial, Apple asks you to cancel at least 24 hours before the trial ends; other deadlines are in When to cancel a free trial or renewal so you aren't charged. support.apple.com

On a Mac, open the App Store, click your name at the bottom of the sidebar, click your name again, then Subscriptions. On a Windows PC, open the Apple Music or Apple TV app, click your name, choose View My Account, click Manage next to Subscriptions, then Edit and Cancel Subscription. On an Android phone, cancel an Apple-billed subscription at account.apple.com. support.apple.com

Can't find it? The receipt shows which Apple Account paid, so sign in to that account. You can't cancel a family member's subscription, so ask the family member whose account is on the receipt. support.apple.com

How to cancel a subscription on Android (Google Play)

On your Android device, go to subscriptions in Google Play, select the subscription, tap Cancel subscription and follow the instructions. On a computer, click Manage next to the subscription, then Cancel subscription, pick a reason and click Continue. support.google.com

You can still use the subscription for the time you've already paid. In Google's example, a 1-year, $10 subscription bought on January 1 and cancelled on July 1 stays usable until December 31 and isn't charged again. support.google.com

Google may refund a purchase within 48 hours, depending on the details. After 48 hours, contact the app's developer, who can refund under its own policies and applicable laws. support.google.com

How to cancel a subscription billed by Amazon

Amazon bills subscriptions in more than one way, and each kind has its own page. Amazon's help pages don't allow automated reading, so the steps below come from the services' own help pages; if a screen doesn't match, follow what Amazon shows you.

  • Subscriptions started on a Fire TV or Fire tablet (billed through the Amazon Appstore): HBO Max's help says to sign in at amazon.com/appstoresubscriptions, find the subscription under Your Subscriptions and turn off auto-renewal. You should then get a confirmation email from Amazon, and you can keep streaming until the billing period ends. Stackcut cancel guide: HBO Max
  • Prime Video channels: go to Manage Your Prime Video Channels, find the service under Your Channels and cancel it, with the button HBO Max's help calls Cancel Channel. HBO Max says a cancelled channel then shows a subscription end date on that page. Stackcut cancel guide: HBO Max
  • MasterClass bought through Amazon: turn off auto-renewal under Your Memberships and Subscriptions on the Amazon website; for a refund, choose Return for Refund next to the order in Your Orders. Stackcut cancel guide: MasterClass
  • Hulu billed through Amazon: cancel on Hulu.com or through Amazon Pay, and keep access until the end of the billing cycle. Stackcut cancel guide: Hulu
  • Kindle Unlimited is a membership of its own, separate from Amazon Prime, so each is cancelled on its own page. Stackcut cancel guide: Kindle Unlimited

How to cancel a subscription on Roku

On the web, go to my.roku.com/subscriptions, select the subscription under Active subscriptions, choose Manage subscription and then Turn off auto-renew. On the TV, press Home, highlight the app, press the Star button, choose Manage subscription and Turn off auto-renew, and enter your Roku PIN if you set one. support.roku.com

You keep access until the current billing cycle ends, and Roku gives no partial-term refunds. Cancel a free trial before it ends to avoid recurring charges. support.roku.com

Disney+, Hulu and Sling TV are the exception: Roku processes the charge, but those services manage the subscription, so contact them directly; Roku's page lists their phone numbers. If you subscribed directly with a streaming service, such as YouTube TV or Spotify, Roku says to cancel with that service, not through Roku. support.roku.com

How to stop a subscription paid with PayPal or Venmo

On the PayPal website, go to Settings, click Payments, then select Subscriptions and saved businesses or Automatic Payments. Select the merchant, and on that page you can cancel the automatic payment. paypal.com

PayPal's page covers the automatic payment and doesn't say what happens to the plan itself. Check the plan's status in the service's own account too.

Does deleting the app cancel a subscription?

No. Google Play's help says that when you uninstall an app, your subscription won't cancel, and a Google Play subscription is charged each billing cycle unless you unsubscribe. support.google.com

Services say the same on their own help pages. Deleting your account is no shortcut either: it can leave the billing running and lose the time you've paid for. Save your data before you delete anything; Export your data before you cancel: files, photos, playlists, notes shows how.

Which services no longer sell through Apple, Google Play or PayPal?

Some services have moved billing away from the platforms. If you already pay through Apple, Google Play or PayPal, keep cancelling there; the changes below affect new and returning subscribers.

ServiceWhat changedIf you already pay that way
HuluNew and returning subscribers can no longer sign up and pay through Apple, or through Google Stackcut cancel guide: HuluCancel an existing Apple- or Google-billed plan in Apple's or Google Play's settings Stackcut cancel guide: Hulu
Disney+New and returning subscribers can no longer sign up and pay through Apple Stackcut cancel guide: Disney+Cancel an existing Apple-billed plan in Apple's settings Stackcut cancel guide: Disney+
HBO MaxApple billing closed to new and returning subscribers on March 9, 2026, and Google billing on April 20, 2026 Stackcut cancel guide: HBO MaxCancel an existing plan with Apple or Google Play; newer plans started on those devices are billed by HBO Max Stackcut cancel guide: HBO Max
SpotifyPremium can't be bought in the iPhone or iPad app, which Spotify puts down to Apple restrictions Stackcut cancel guide: SpotifySpotify's current help doesn't cover older Apple-billed plans; look for one in Apple's Subscriptions list Stackcut cancel guide: Spotify
DashlaneOutside the UK, new plans can't be bought with PayPal Stackcut cancel guide: DashlaneCancel with PayPal; after that you can't pay for Dashlane with PayPal again Stackcut cancel guide: Dashlane
Roblox PremiumNo longer sold anywhere since April 30, 2026; Roblox Plus replaced it Stackcut cancel guide: Roblox PremiumExisting members can keep it, but can't resubscribe after cancelling Stackcut cancel guide: Roblox Premium

FAQ

Can I cancel an Apple subscription without an iPhone?

Yes. Apple lets you cancel on the web at account.apple.com, on a Mac in the App Store, and on a Windows PC in the Apple Music or Apple TV app. support.apple.com

Why isn't my subscription listed in Apple or Google Play?

It may be on another account. Apple suggests checking which Apple Account appears on the receipt and signing in to that one. support.apple.com

On Android, the same applies. Google Play says the subscription may be on a different account, so switch between accounts and look again. support.google.com

If it isn't in either, the service bills you directly or through a partner. Your statement will say which.

Can I get a refund from Apple or Google Play?

Sometimes. Apple says some purchases might be eligible for a refund, requested at reportaproblem.apple.com, and that eligibility can vary by country or region. support.apple.com

Google says it doesn't give refunds for most Google Play purchases, with exceptions. Within 48 hours you can ask Google; after that, ask the app's developer. support.google.com

Why does Roku send me to Hulu, Disney+ or Sling TV to cancel?

Roku processes the charge, but those services manage the subscription. Roku's page lists a phone number for each. support.roku.com

Hulu lets Roku-billed subscribers cancel on Hulu.com. Access continues until the end of the billing cycle, and Roku stops charging for Hulu. Stackcut cancel guide: Hulu

Disney+ works the same way. Subscriptions started on Roku are managed and cancelled on DisneyPlus.com. Stackcut cancel guide: Disney+

Does turning off auto-renew mean I've cancelled?

On Roku, yes. Turn off auto-renew is how you cancel, and you can keep watching until the end of your billing period. support.roku.com

On the Amazon Appstore it's the same for Philo. Its help describes cancelling as picking Turn off auto-renewal from the Actions drop-down, then confirming. Stackcut cancel guide: Philo

Do I keep access after cancelling through a platform?

On Google Play, yes. You can use the subscription for the time you've already paid. support.google.com

Apple's cancel page doesn't say, but services do. ChatGPT Plus keeps paid features until the end of the current paid period after an Apple cancellation. Stackcut cancel guide: ChatGPT Plus

Step-by-step cancel pages

One page per service: every way it can bill you, the steps, what to export first and cheaper ways to keep it, from the company's own help pages.

Keep reading

Cancel one service, step by step

Find your service

Each page in the Stackcut cancel library covers one service: every way it can bill you, the steps and what you should see on screen, what to export first, and cheaper ways to keep it, each linked to the company's own help page.

Open the cancel library

Or ask your agent

Connect the Stackcut MCP server (https://stackcut.io/mcp, no API key) and ask: “I pay for ChatGPT Plus through Apple. How do I cancel it?”

get_exit_plan({
  "service": "ChatGPT Plus",
  "billed_by": "apple_app_store"
})