Personal subscriptions · Learning

How to cancel MasterClass

Cancel in a web browser at masterclass.com: Settings, Membership, Cancel Membership, then Cancel Now; a confirmation email follows and access lasts to the renewal date. The app can't cancel. Apple, Google Play, Amazon or Roku purchases cancel there. Renewal charges aren't refundable.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open MasterClass's cancel page

The short answer

  • Where: Sign in at masterclass.com in a web browser, not the app (on a phone, use a mobile browser and ignore the Go to the App button) (masterclass.com).
  • When it ends: The membership is set to cancel at the end of the current billing period and stays active until the renewal date.
  • Billed by someone else? Cancel with them instead: Apple, Google Play, Amazon or Roku.
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

What you lose

  • Access to MasterClass classes after the renewal date

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by MasterClass

Online, self-serve MasterClass memberships bought on masterclass.com. Who can cancel: The account holder, signed in on the web.

  1. Sign in at masterclass.com in a web browser, not the app (on a phone, use a mobile browser and ignore the Go to the App button)
  2. Open the profile or account menu at the top right, then SettingsYou should see: Membership
  3. In the Membership section, click Cancel MembershipYou should see: Cancel Now
  4. Select Cancel Now to confirm
Confirm it worked
A confirmation email once the cancellation is processed
Access ends
The membership is set to cancel at the end of the current billing period and stays active until the renewal date
Notice
Turn off auto-renewal before the renewal date; renewal charges are not refundable
Refunds
Within 30 days of buying, chat with the Support Team to see if you qualify under the 30-Day Satisfaction Guarantee; renewal charges are not eligible for refunds
Open the page
Source: masterclass.com masterclass.com

Billed by Apple (App Store)

In the billing platform's settings MasterClass memberships bought in the iOS app through the Apple App Store. Who can cancel: The Apple Account that bought the membership. Everything Apple bills, in one place.

  1. On your iPhone, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then MasterClassYou should see: Cancel Subscription
  3. Tap Cancel Subscription
Confirm it worked
In Subscriptions there is no Cancel button, or an expiration message in red text
Access ends
Set to cancel at the end of the current billing period; access continues until the renewal date
Refunds
Refunds for iOS purchases must be requested from Apple; MasterClass cannot process them
Open the page
Source: masterclass.com masterclass.com support.apple.com

Billed by Google Play

In the billing platform's settings MasterClass memberships bought in the Android app through Google Play. Who can cancel: The Google Account that bought the membership. Everything Google Play bills, in one place.

  1. Go to your subscriptions in Google Play, signed in to the Google Account that paysYou should see: MasterClass
  2. Next to MasterClass, click Manage, then Cancel subscriptionYou should see: a confirmation pop-up asking for a reason
  3. Select a reason, then click Continue
Access ends
Set to cancel on the renewal date of the original purchase; the membership stays active until then
Open the page
Source: masterclass.com masterclass.com support.google.com

Billed by Amazon

In the billing platform's settings MasterClass memberships bought through Amazon. Who can cancel: The Amazon account that bought the membership. Everything Amazon bills, in one place.

  1. On the Amazon website, open Your Memberships and SubscriptionsYou should see: MasterClass
  2. Cancel the MasterClass auto-renewal there
Refunds
Amazon's return policy applies: in Your Orders, choose Return for Refund next to the MasterClass order
Source: masterclass.com

Billed by Roku

In the billing platform's settings MasterClass memberships bought through Roku. Who can cancel: The Roku account that bought the membership. Everything Roku bills, in one place.

  1. Go to my.roku.com/subscriptions and sign in to your Roku accountYou should see: Active subscriptions
  2. Under Active subscriptions, select MasterClass, then Manage subscriptionYou should see: Turn off auto-renew
  3. Select Turn off auto-renew
Access ends
You keep access until the current billing cycle ends
Refunds
Roku says no partial-term refunds are provided
Open the page
Source: masterclass.com support.roku.com

Questions people ask

Can I get a refund if I cancel MasterClass?

Billed by MasterClass: Within 30 days of buying, chat with the Support Team to see if you qualify under the 30-Day Satisfaction Guarantee; renewal charges are not eligible for refunds. Billed by Apple (App Store): Refunds for iOS purchases must be requested from Apple; MasterClass cannot process them. Billed by Amazon: Amazon's return policy applies: in Your Orders, choose Return for Refund next to the MasterClass order.

Source: masterclass.com masterclass.com masterclass.com masterclass.com

If I cancel MasterClass, when does my access end?

Billed by MasterClass: The membership is set to cancel at the end of the current billing period and stays active until the renewal date. Billed by Apple (App Store): Set to cancel at the end of the current billing period; access continues until the renewal date. Billed by Google Play: Set to cancel on the renewal date of the original purchase; the membership stays active until then.

Source: masterclass.com masterclass.com masterclass.com

How do I cancel MasterClass if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone, open Settings and tap your name. Tap Subscriptions, then MasterClass. Tap Cancel Subscription. Billed by Google Play: Go to your subscriptions in Google Play, signed in to the Google Account that pays. Next to MasterClass, click Manage, then Cancel subscription. Select a reason, then click Continue.

Source: support.apple.com support.google.com masterclass.com

How long before renewal do I need to cancel MasterClass?

Billed by MasterClass: Turn off auto-renewal before the renewal date; renewal charges are not refundable.

Source: masterclass.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Members who bought on the website can switch to a cheaper plan in Settings > Membership > Change Plan; downgrades start at the next annual renewal date masterclass.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancellations cannot be made in the MasterClass app; use a web browser
  • MasterClass only acts on cancellation requests submitted or confirmed by the account holder from the account's email address
  • Renewal charges are not refundable, so turn off auto-renewal before the renewal date
  • Apple, Google Play, Amazon and Roku handle their own refunds; MasterClass cannot refund those purchases

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/masterclass.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated impossible).

Link from JustDeleteMe (MIT).

Sources

  1. Cancelling Your Subscription Renewal Click your profile or account menu in the top right, then select Settings. (where the web flow starts)
  2. Cancelling Your Subscription Renewal In Account Settings, find the Membership section and click Cancel Membership. (the cancel button)
  3. Cancelling Your Subscription Renewal On the next screen, select Cancel Now to confirm and complete your cancellation. (the final step)
  4. Cancelling Your Subscription Renewal Your subscription will be set to cancel at the end of your current billing period. (when it takes effect)
  5. Cancelling Your Subscription Renewal You'll receive a confirmation email once your cancellation is processed. (how to confirm it worked)
  6. Cancelling Your Subscription Renewal Cancellations cannot be made through the MasterClass app. (the app cannot cancel)
  7. Cancelling Your Subscription Renewal If you purchased your subscription through the iOS App Store or Google Play, cancellations must be completed directly through the respective app store. (the Apple and Google Play routes)
  8. Cancelling Your Subscription Renewal MasterClass can only process cancellation or data-related requests when they are submitted or confirmed directly by the account holder from the email address associated with their MasterClass account. (only the account holder can have a cancellation processed)
  9. Requesting a Refund If you purchased your membership within the last 30 days, log into your account and chat with the Support Team to see if you are eligible for a refund (the 30-day refund window)
  10. Requesting a Refund Renewal charges are not eligible for refunds. (no refunds on renewals)
  11. Managing iOS App Auto-Renewal Once you complete these steps, your subscription will be set to cancel at the end of your current billing period. (when an Apple cancellation takes effect)
  12. Managing iOS App Auto-Renewal Refunds for iOS purchases must be requested directly through Apple. (Apple handles refunds)
  13. Managing Android App Auto-Renewal Once you have completed this process your subscription will be set to cancel upon the renewal date of your original purchase. (when a Google Play cancellation takes effect)
  14. Amazon Subscription Management To manage or cancel your auto-renewal, visit Your Memberships and Subscriptions on the Amazon website. (the Amazon route)
  15. Amazon Subscription Management You can request a refund by navigating to Your Orders and selecting Return for Refund next to your MasterClass order. (Amazon refunds)
  16. Roku Subscription Management If you purchased your MasterClass membership through Roku, your subscription and payments are managed directly by Roku. (the Roku route)
  17. Manage or cancel subscriptions on Roku Under Active subscriptions, select the subscription you want to cancel. Select Manage subscription and then select Turn off auto-renew to cancel your subscription. (the Roku steps)
  18. Manage or cancel subscriptions on Roku If you cancel with time left in your billing period, you can use your subscription until the end of the billing period. No partial-term refunds are provided. (Roku access after cancelling and refunds)
  19. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  20. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  21. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play steps)
  22. Cancel, pause, or change a subscription on Google Play Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue. (the reason pop-up before the final step)
  23. Upgrading and Downgrading Your Plan Within Settings, scroll down to the Membership section, and click Change Plan. (where to downgrade)
  24. Upgrading and Downgrading Your Plan Downgrades will take effect at the start of your next billing cycle on your annual renewal date. (when a downgrade applies)
  25. Cancelling Your Subscription Renewal Log into your account at www.masterclass.com using a mobile browser (not the app). When prompted, ignore the Go to the App button. (on a phone, cancel in a mobile browser and skip the Go to the App prompt)

Not confirmed yet

  • Amazon's own pages were not used; the Amazon route rests on MasterClass's help article, and when Amazon-billed access ends is not stated
  • Whether the web cancel flow shows offers or asks why is not documented
  • What MasterClass keeps after cancelling, and any data export, are not documented on the pages we read

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).