Personal subscriptions · Streaming video

How to cancel Philo

Cancel on philo.com: Profile avatar, Account, Cancel my subscription, Complete cancellation. You keep watching to the end of the billing cycle, then Free Channels only; no refunds. Amazon, Apple, Google, Roku, Samsung or Vizio (Walmart) billing cancels there. Philo keeps your name, email and phone after cancelling.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Philo's cancel page

The short answer

  • Where: Sign in on philo.com (philo.com).
  • When it ends: You can watch the paid content until the end of the current billing cycle; Free Channels stay available after that.
  • Billed by someone else? Cancel with them instead: Amazon, Apple, Google Play, Roku or a partner.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What happens to your data

Philo keeps your name, email address and phone number; its payment processor keeps your card number unless you click remove payment info on the Account page.

What you lose

  • Paid channels and add-ons when the billing cycle ends (Free Channels remain)

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Philo

Online, self-serve Subscriptions and trials billed directly by Philo. Who can cancel: The account holder, signed in on philo.com.

  1. Sign in on philo.com
  2. Click your Profile avatar, then select AccountYou should see: Cancel my subscription
  3. Click Cancel my subscriptionYou should see: Complete cancellation
  4. Click Complete cancellation to confirm
Confirm it worked
The Your Philo Subscription section at the top of your Account page shows the cancellation and the last day of your billing cycle
Access ends
You can watch the paid content until the end of the current billing cycle; Free Channels stay available after that
Refunds
No refunds; cancelling only stops future charges
Open the page
Source: help.philo.com

Billed by Amazon

In the billing platform's settings Subscriptions billed by Amazon. Who can cancel: The Amazon account holder who pays. Everything Amazon bills, in one place.

  1. Go to amazon.com/appstoresubscriptionsYou should see: Actions
  2. In the Actions drop-down for Philo, select Turn off auto-renewalYou should see: Turn off auto-renewal
  3. Click Turn off auto-renewal to confirm
Access ends
You can watch Philo for the rest of the billing cycle
Open the page
Source: help.philo.com

Billed by Apple (App Store)

In the billing platform's settings Subscriptions billed by Apple. Who can cancel: The person whose Apple Account pays. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open Settings, tap your name, then SubscriptionsYou should see: Active Subscriptions
  2. Under Active Subscriptions, tap Philo (sign in if asked)You should see: Cancel Subscription
  3. Tap Cancel Subscription
Access ends
You can watch Philo for the rest of the billing cycle
Open the page
Source: help.philo.com support.apple.com

Billed by Google Play

In the billing platform's settings Subscriptions billed by Google Play. Who can cancel: The person whose Google Account pays. Everything Google Play bills, in one place.

  1. Open the Google Play Store, tap your profile icon, then Payments & subscriptions, then SubscriptionsYou should see: Philo: Live and On-Demand TV
  2. Tap Philo: Live and On-Demand TV, then Cancel subscriptionYou should see: a reason for canceling
  3. Select a reason, tap Continue, then tap Cancel subscription to confirm
Access ends
You can watch Philo for the rest of the billing cycle
Open the page
Source: help.philo.com support.google.com

Billed by Roku

In the billing platform's settings Subscriptions billed by Roku. Who can cancel: The Roku account holder. Everything Roku bills, in one place.

  1. On your Roku, highlight the Philo app and press the Star button on the remoteYou should see: Manage subscription
  2. Select Manage subscription, then Turn off auto-renew (Philo's page calls it Cancel subscription); enter your Roku PIN if asked
  3. Or go to my.roku.com/subscriptions, select Philo, then Manage subscription and Turn off auto-renew
Access ends
You can watch Philo for the rest of the billing cycle
Refunds
Roku gives no partial-term refunds
Open the page
Source: help.philo.com support.roku.com

Billed by a partner

In the billing platform's settings Subscriptions billed by Samsung, or by Vizio through a Walmart account. Who can cancel: The Samsung or Walmart account holder who pays.

  1. Samsung billing: sign in to your Samsung account, click Purchase History, open the Subscriptions tab, select Philo, click Unsubscribe, then Yes
  2. Vizio billing: sign in to your Walmart account, go to Subscriptions and Purchases, click Update next to Philo, click Cancel Subscription, then Update Subscription
Access ends
Vizio: you can watch Philo for the rest of the billing cycle; Samsung: not stated
Source: help.philo.com

Questions people ask

Can I get a refund if I cancel Philo?

Billed by Philo: No refunds; cancelling only stops future charges. Billed by Roku: Roku gives no partial-term refunds.

Source: help.philo.com support.roku.com

If I cancel Philo, when does my access end?

Billed by Philo: You can watch the paid content until the end of the current billing cycle; Free Channels stay available after that. Billed by Amazon: You can watch Philo for the rest of the billing cycle. Billed by a partner: Vizio: you can watch Philo for the rest of the billing cycle; Samsung: not stated.

Source: help.philo.com

How do I cancel Philo if I pay through Amazon or Apple?

Billed by Amazon: Go to amazon.com/appstoresubscriptions. In the Actions drop-down for Philo, select Turn off auto-renewal. Click Turn off auto-renewal to confirm. Billed by Apple (App Store): On your iPhone or iPad, open Settings, tap your name, then Subscriptions. Under Active Subscriptions, tap Philo (sign in if asked). Tap Cancel Subscription.

Source: help.philo.com support.apple.com

What happens to my data when I cancel Philo?

Philo keeps your name, email address and phone number; its payment processor keeps your card number unless you click remove payment info on the Account page.

Source: help.philo.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan After the paid plan ends you can keep watching Philo's 100+ ad-supported Free Channels at no cost help.philo.com help.philo.com
  • Cheaper plan Move from Bundle+ ($33) to Essential ($25) with Manage Plan on your Account page (or in the app if a third party bills you); the downgrade starts at your next billing cycle help.philo.com help.philo.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Add-ons cancel automatically when the base plan is cancelled
  • Click remove payment info on the Account page if you don't want your card kept on file
  • Locking your card won't stop the charges; cancel the subscription

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/philo.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. How to Cancel Your Philo Subscription Click your Profile avatar, and then select Account. Click Cancel my subscription. Click Complete cancellation to confirm. (the direct cancel steps)
  2. How to Cancel Your Philo Subscription You can confirm that your cancellation was successful and view the last day of your billing cycle under the Your Philo Subscription section at the top of your (how to confirm)
  3. How to Cancel Your Philo Subscription Once you cancel your Philo subscription or trial, you'll still be able to watch the content included in that paid subscription for the remainder of your current billing cycle (when access ends)
  4. How to Cancel Your Philo Subscription Philo has a no refund policy - cancellation ensures that you won't be charged again in the future, but you won't receive a refund for your current billing period. (the refund policy)
  5. How to Cancel Your Philo Subscription On the Actions drop-down list for your Philo subscription, select Turn off auto-renewal. (the Amazon steps)
  6. How to Cancel Your Philo Subscription You'll still be able to watch Philo for the remainder of your billing cycle. (when third-party-billed access ends)
  7. How to Cancel Your Philo Subscription Tap your name, and then Subscriptions. Under Active Subscriptions, tap Philo. (the Apple steps)
  8. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  9. How to Cancel Your Philo Subscription Tap Payments & subscriptions, and then Subscriptions. Tap Philo: Live and On-Demand TV, and then Cancel subscription. Select your reason for canceling and tap Continue. (the Google Play steps)
  10. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when Google Play access ends)
  11. How to Cancel Your Philo Subscription Click Manage subscription. Click Cancel subscription, and then click it again to confirm. (the Roku device steps)
  12. Manage or cancel subscriptions on Roku Go to my.roku.com/subscriptions. Under Active subscriptions, select the subscription you want to cancel. Select Manage subscription and then select Turn off auto-renew to cancel your subscription. (the Roku web steps)
  13. How to Cancel Your Philo Subscription Click Purchase History. Click the Subscriptions tab. Select Philo. Click Unsubscribe. (the Samsung steps)
  14. How to Cancel Your Philo Subscription Go to Subscriptions and Purchases. Click Update next to your Philo subscription. Click Cancel Subscription. (the Vizio (Walmart account) steps)
  15. How to Cancel Your Philo Subscription After you cancel your subscription, we'll retain certain parts of your information, including your name, email address, and phone number. (what data is kept)
  16. How to Cancel Your Philo Subscription Our payment processor will retain your payment card number to facilitate restarting your Philo Subscription Service unless you click the "remove payment info" button on your Account page. (the stored card and how to remove it)
  17. Philo Subscription Plans & Add-Ons Essential is our $25 base plan and includes 70+ (the Essential price)
  18. Philo Subscription Plans & Add-Ons Bundle+ is our $33 base plan and includes 70+ (the Bundle+ price)
  19. How to Cancel Your Philo Subscription Free Channels after your billing cycle ends (Free Channels stay available after cancelling)
  20. Philo Subscription Plans & Add-Ons Our Free Channels experience includes our full array of 100+ ad-supported Free Channels at no cost, with no credit card required. (the free tier and its 100+ channels)
  21. Change your subscription plan If you downgrade from Bundle+ to Essential, you'll stay on the Bundle+ plan until your next billing cycle, at which point you'll move to the Essential plan. (downgrade timing)
  22. Manage or cancel subscriptions on Roku To cancel a subscription, select Turn off auto-renew. (the current Roku on-device button)
  23. Manage or cancel subscriptions on Roku If you've set a Roku PIN for subscriptions and purchases, enter it when prompted to confirm. (the Roku PIN prompt)
  24. Manage or cancel subscriptions on Roku No partial-term refunds are provided. (no refunds for Roku-billed subscriptions)
  25. How to cancel your add-on subscription If you've cancelled your Essential or Bundle+ base subscription plan, any add-on subscription(s) will be automatically cancelled — you don't need to take any additional action. (add-ons end with the base plan (agent tip))
  26. Change your subscription plan Click Manage Plan. Select your preferred plan, and then click Continue. (how to change plan on the Account page)
  27. Change your subscription plan Open the Philo app on your device. Click your Profile icon. Click Upgrade or Manage plan. (how third-party-billed members change plan)
  28. How to Cancel Your Philo Subscription Locking your card won't prevent subscription charges. (locking a card doesn't cancel (agent tip))

Not confirmed yet

  • Samsung's and Walmart's own help pages were not checked; the Samsung and Vizio steps come from Philo's page
  • When Samsung-billed access ends is not stated
  • No confirmation step is documented for app-store and device billing beyond each platform's own screens
  • No data export is documented
  • Cancelling on an Apple TV: neither Philo's nor Apple's cancel page gives Apple TV steps

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).