Business software · Marketing and sales

How to cancel Simplified

On the web, cancel in Settings, Billing: View Details, the arrow next to Change Plan, Cancel Subscription, then a reason. The plan runs to the end of the paid period, then drops to Free; plans aren't refunded and no renewal reminder is sent. App-store subscriptions cancel in Apple or Google settings.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open Simplified's cancel page

The short answer

  • Where: Go to your account settings at https://app.simplified.com/settings/billing (app.simplified.com).
  • When it ends: At the end of the current paid term: the plan stays active until its original expiry date, is not renewed, and the workspace then moves to the Free plan.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Want to keep it for less? Pay yearly and more. Options

Before you cancel

What happens to your data

Simplified reserves the right to delete your account settings and Content within 30 days of cancellation or termination; once deleted they can't be recovered.

What you lose

  • Projects created with features that aren't in the Free plan
  • Social channels beyond 3, and their scheduled posts
  • Account settings and Content, if Simplified deletes them after cancellation

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Plans billed by Simplified on the web

Online, self-serve Monthly and yearly plans bought on the Simplified website. Who can cancel: The account holder; if the workspace has other members, remove them before cancelling.

  1. Go to your account settings at https://app.simplified.com/settings/billingYou should see: View Details
  2. Click View Details to the right of your current plan's nameYou should see: Change Plan
  3. Click the dropdown arrow to the right of the Change Plan buttonYou should see: Cancel Subscription
  4. Click Cancel Subscription
  5. Select the reason for cancelling, then click Continue
Access ends
At the end of the current paid term: the plan stays active until its original expiry date, is not renewed, and the workspace then moves to the Free plan
Notice
None, but cancel before the current billing period ends: renewals are automatic, no reminder email is sent and a processed renewal is final. On a $1 or $0 trial, cancel at least 24 hours before the 7-day trial ends
Refunds
Monthly and annual plans are non-refundable. A refund may be considered only for a reported technical fault on Simplified's side when the subscription was paid within the last 24 hours
Fees
Members you remove are still charged until the billing cycle ends. The Terms say unpaid fees for the plan's service term become due on cancellation
Open the page
Source: help.simplified.com help.simplified.com help.simplified.com simplified.com

Cancel by email

By email Plans bought on the Simplified website, if you can't use the billing settings. Who can cancel: The account holder.

  1. Email hello@simplified.com, the contact address in Simplified's Terms of Use, and ask to cancel your service
Access ends
At the end of the current paid term
Notice
None stated; send it before the current billing period ends, since renewals are automatic and final
Refunds
Not refunded; prepaid and unused fees are not returned
Fees
The Terms say unpaid fees for the plan's service term become due on cancellation
Source: simplified.com help.simplified.com

Subscriptions bought in the iPhone or iPad app

Online, self-serve Subscriptions bought through the Apple App Store; Apple handles the billing. Who can cancel: The Apple ID that bought the subscription. Everything Apple bills, in one place.

  1. In Settings, tap your name, then tap Subscriptions
  2. Tap your Simplified subscription, then tap Cancel Subscription; you may need to scroll down to find it
Confirm it worked
If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled
Access ends
You keep access to Pro features until the end of your current billing period
Notice
Complete the steps at least 24 hours before your next billing date
Open the page
Source: help.simplified.com support.apple.com help.simplified.com

Subscriptions bought in the Android app

Online, self-serve Subscriptions bought through Google Play; Google handles the billing. Who can cancel: The Google account that bought the subscription. Everything Google Play bills, in one place.

  1. Open the Google Play Store app and go to Payments & subscriptions, then Subscriptions
  2. Select the Simplified subscription
  3. Tap Cancel subscription and follow the on-screen instructions to confirm
Access ends
You can keep using the subscription for the time you have already paid
Notice
Complete the steps at least 24 hours before your next billing date
Open the page
Source: help.simplified.com support.google.com help.simplified.com

Questions people ask

Can I get a refund if I cancel Simplified?

Plans billed by Simplified on the web: Monthly and annual plans are non-refundable. A refund may be considered only for a reported technical fault on Simplified's side when the subscription was paid within the last 24 hours. Cancel by email: Not refunded; prepaid and unused fees are not returned.

Source: help.simplified.com simplified.com

If I cancel Simplified, when does my access end?

Plans billed by Simplified on the web: At the end of the current paid term: the plan stays active until its original expiry date, is not renewed, and the workspace then moves to the Free plan. Cancel by email: At the end of the current paid term. Subscriptions bought in the iPhone or iPad app: You keep access to Pro features until the end of your current billing period.

Source: help.simplified.com help.simplified.com simplified.com help.simplified.com

How do I cancel Simplified if I pay through Apple or Google Play?

Subscriptions bought in the iPhone or iPad app: In Settings, tap your name, then tap Subscriptions. Tap your Simplified subscription, then tap Cancel Subscription; you may need to scroll down to find it. Subscriptions bought in the Android app: Open the Google Play Store app and go to Payments & subscriptions, then Subscriptions. Select the Simplified subscription. Tap Cancel subscription and follow the on-screen instructions to confirm.

Source: support.apple.com help.simplified.com

Is there a fee to cancel Simplified?

Plans billed by Simplified on the web: Members you remove are still charged until the billing cycle ends. The Terms say unpaid fees for the plan's service term become due on cancellation. Cancel by email: The Terms say unpaid fees for the plan's service term become due on cancellation.

Source: simplified.com help.simplified.com help.simplified.com

Can I pause Simplified instead of cancelling?

Pause instead of cancelling to skip a billing cycle: in the cancel flow, choose Cancel or pause plan, then pause. The plan resumes and is charged again when the pause ends unless you untick auto-resume.

Source: help.simplified.com help.simplified.com

How long before renewal do I need to cancel Simplified?

Plans billed by Simplified on the web: None, but cancel before the current billing period ends: renewals are automatic, no reminder email is sent and a processed renewal is final. On a $1 or $0 trial, cancel at least 24 hours before the 7-day trial ends. Cancel by email: None stated; send it before the current billing period ends, since renewals are automatic and final. Subscriptions bought in the iPhone or iPad app: Complete the steps at least 24 hours before your next billing date.

Source: help.simplified.com help.simplified.com help.simplified.com help.simplified.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Pay yearly Yearly plans are 20% cheaper than paying monthly help.simplified.com
  • Pause Pause instead of cancelling to skip a billing cycle: in the cancel flow, choose Cancel or pause plan, then pause. The plan resumes and is charged again when the pause ends unless you untick auto-resume help.simplified.com help.simplified.com
  • Free plan Cancelling moves you to the Free plan at no charge; features outside it stop working, and social channels beyond 3 are disconnected with their scheduled posts removed help.simplified.com help.simplified.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: The cancel flow can offer a pause: the pause article reaches it from Cancel Subscription through a Cancel or pause plan choice. Pausing is not cancelling, so pick cancel. The cancel flow also asks for a reason
  • Remove all other workspace members before the web cancellation can proceed
  • Deleting the app, deleting account data or not logging in does not cancel
  • Simplified sends no reminder before a renewal, and a processed renewal is final
  • Subscriptions bought in the iPhone or Android app are billed by Apple or Google and can't be moved to a web plan
  • Starting a chargeback locks and suspends the workspace and account

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/simplified.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. How do I cancel my subscription? Go to your account settings: https://app.simplified.com/settings/billing (where the web cancel starts)
  2. How do I cancel my subscription? Click the View Details button that appear to the right of your current plan's name (the second step)
  3. How do I cancel my subscription? Click the dropdown arrow to the right of the Change Plan yellow button (the third step)
  4. How do I cancel my subscription? Click the Cancel Subscription option (the fourth step)
  5. How do I cancel my subscription? Select the reason why you want to cancel your subscription, then click the yellow Continue button. (the final step)
  6. How do I cancel my subscription? Your plan will be active until its original expiry date but will not be automatically renewed. (when access ends and no renewal)
  7. How do I cancel my subscription? If you remove members from your team, you'll be charged the price for that team member until your billing cycle ends. (removed team members stay charged until the cycle ends)
  8. How do I cancel my subscription? you'll need to remove all other members before proceeding with the cancellation. (other team members must be removed first)
  9. Simplified's Refund Policy All subscriptions, including monthly and annual plans, are non-refundable. (no refunds on plans)
  10. Does my subscription renew automatically? cancel or downgrade your subscription before your current billing period ends. (the timing before renewal)
  11. Do you offer any discounted plans? Yes! We offer 20% off on our yearly subscriptions! (the annual billing discount)
  12. Can I pause a subscription? you can pause a subscription at any time and resume your plan when you feel ready to come back! (the pause option)
  13. How to cancel my in app subscription If you purchased your subscription through a mobile app store, the billing is handled directly by Google or Apple. (app-store billing goes through Apple or Google)
  14. How to cancel my in app subscription To avoid future charges, please ensure you complete these steps at least 24 hours before your next billing date. (the 24-hour deadline for app-store cancels)
  15. How to cancel my in app subscription Once canceled, you will still have access to your Pro features until the end of your current billing period. (access after an app-store cancel)
  16. Apple Support: cancel a subscription on iPhone or iPad In Settings, tap your name. (the first Apple step)
  17. Apple Support: cancel a subscription on iPhone or iPad Tap Subscriptions. (the Subscriptions step)
  18. Apple Support: cancel a subscription on iPhone or iPad Tap the subscription. (choosing the subscription)
  19. Apple Support: cancel a subscription on iPhone or iPad Tap Cancel Subscription. (the cancel button)
  20. Apple Support: cancel a subscription on iPhone or iPad If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm it is cancelled)
  21. How to cancel my in app subscription Tap Payments & subscriptions > Subscriptions. (the Google Play path)
  22. How to cancel my in app subscription Select the Simplified subscription. (choosing the subscription on Android)
  23. How to cancel my in app subscription Tap Cancel subscription and follow the on-screen instructions to confirm. (the Android cancel step)
  24. Google Play Help: cancel a subscription When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (access after cancelling on Google Play)
  25. Terms of Service Simplified reserves the right to delete your account settings and Content within thirty (30) days of such cancellation or termination. (deletion of account content after cancelling)
  26. How do I cancel my subscription? once you switch to the Free plan (thus canceling your current subscription), you'll be subscribed to the Free plan (switching to the Free plan cancels the paid subscription)
  27. Simplified's Refund Policy If you initiate a $1 or $0 trial, it will automatically convert to a paid subscription at the end of the 7-day period. (trials convert to a paid plan after 7 days)
  28. Simplified's Refund Policy To avoid being charged, you must cancel at least 24 hours before the 7-day trial expires. (the trial cancel deadline)
  29. Simplified's Refund Policy deleting an app, deleting account data, or simply not logging in does not constitute a cancellation. (deleting the app or data does not cancel)
  30. Simplified's Refund Policy provided the issue was reported and the subscription was paid within the last 24 hours. (the only refund exception: a reported technical fault within 24 hours of payment)
  31. Simplified's Refund Policy Immediately upon the initiation of a chargeback, your workspace and account will be locked and suspended. (a chargeback locks the account)
  32. Simplified's Refund Policy After this date, your workspace will automatically transition to the Free Forever Plan. (the workspace moves to the Free plan when the paid period ends)
  33. How do I cancel my subscription? any channels above 3 channels will be disconnect and the scheduled posts will disappear from the calendar (what the Free plan drops)
  34. How do I cancel my subscription? you will loose access to your projects created using the features that are not included in the Free plan. (projects made with paid features become unavailable)
  35. How to Pause a Subscription on Simplified Pausing allows you to temporarily skip a billing cycle. (what a pause does)
  36. How to Pause a Subscription on Simplified Select the subscription you wish to pause and click on Cancel or pause plan. (the pause choice inside the cancel flow)
  37. How to Pause a Subscription on Simplified Once the pause period expires, the system will process the next scheduled charge to maintain your access to Pro features. (billing restarts after a pause)
  38. How to Pause a Subscription on Simplified Please keep in mind that pausing is not the same as canceling. (a pause is not a cancellation)
  39. Does my subscription renew automatically? Because billing is pre-authorized, Simplified does not send out reminder emails before a renewal occurs. (no reminder before renewal)
  40. Does my subscription renew automatically? Once a renewal is processed, it is considered final. (renewals are final)
  41. Terms of Use You can cancel your service at any time in your account settings, or by contacting us using the contact information provided below. (cancelling by contacting Simplified)
  42. Terms of Use hello@simplified.com (the contact address in the Terms)
  43. Terms of Use Your cancellation will take effect at the end of the current paid term. (when a cancellation takes effect)
  44. Terms of Use of any prepaid and unused fees, and any unpaid fees under your Plan for the applicable service term will become immediately due and payable. (unpaid fees for the term fall due)
  45. Can I access the full web version of Simplified with my mobile app subscription? Unfortunately, mobile subscriptions cannot be switched or exchanged. (app subscriptions can't be moved to the web)

Not confirmed yet

  • Simplified's help pages don't say whether a confirmation email is sent after cancelling a web plan
  • Which workspace roles, other than the account holder, can cancel isn't stated on Simplified's help pages
  • Refunds for purchases made through Apple or Google follow those stores' processes, which Simplified's pages don't describe
  • How long a pause can last, and what happens to content during it, isn't described on Simplified's help pages
  • How to export projects or content before cancelling isn't described on the billing help pages

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).