Personal subscriptions · Music, audiobooks and reading

How to cancel Pandora

If Pandora bills you, sign in at pandora.com, open Subscriptions, choose Switch Plans, then Cancel Subscription, at least 24 hours before renewal; access runs to the end of the period and fees aren't refunded. Apple, Google Play, Amazon, Roku and T-Mobile subscriptions must be cancelled with them.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Pandora's cancel page

The short answer

Before you cancel

What you lose

  • Access to Pandora's paid subscription services once the access period ends

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Pandora

Online, self-serve Pandora Plus, Premium and Premium Family subscriptions billed by Pandora. Who can cancel: The account holder (sign in).

  1. Sign in to your account on pandora.com
  2. Go to the Subscriptions page (it is also in the Settings menu; in a phone's browser, select the menu icon at the top left, then Subscription)You should see: Switch Plans
  3. Select Switch Plans, then click Cancel Subscription in the bottom corner of the screen
  4. Confirm the cancellation of future subscription payments
Access ends
Access continues until the end of the current access period, then expires
Notice
Cancel at least 24 hours before the renewal date or the end of a free trial
Refunds
Final and non-refundable; no full, partial or pro-rated refunds unless the law requires one
Open the page
Source: help.pandora.com pandora.com

Billed by Apple (App Store)

In the billing platform's settings Subscriptions bought in the Pandora app on an Apple device and billed by Apple. Who can cancel: The Apple Account that pays for the subscription. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then tap PandoraYou should see: Cancel Subscription
  3. Tap Cancel Subscription
Confirm it worked
Pandora shows an expiration message, or no Cancel button, in Subscriptions
Access ends
Access continues until the end of the current access period (Pandora's terms)
Notice
Cancel at least 24 hours before the renewal date or the end of a free trial
Refunds
Pandora's terms say purchases are non-refundable
Open the page
Source: pandora.com help.pandora.com support.apple.com

Billed by Google Play

In the billing platform's settings Subscriptions billed by Google Play, including those charged to your mobile carrier through Google Play. Who can cancel: The Google Account that pays for the subscription. Everything Google Play bills, in one place.

  1. Go to your subscriptions in Google Play on an Android device or a computerYou should see: Manage
  2. Next to Pandora, click Manage, then Cancel subscription; in the pop-up, select a reason and click Continue
Access ends
Access continues until the end of the current access period (Pandora's terms)
Notice
Cancel at least 24 hours before the renewal date or the end of a free trial
Open the page
Source: pandora.com help.pandora.com support.google.com

Billed by Amazon

In the billing platform's settings Subscriptions charged through Amazon, for example after upgrading on a Kindle Fire or through the Amazon Appstore. Who can cancel: The Amazon account that pays. Everything Amazon bills, in one place.

  1. Manage and cancel the Pandora subscription from the Amazon Appstore website
Source: help.pandora.com

Billed by Roku

In the billing platform's settings Subscriptions bought through Roku. Who can cancel: The Roku account that pays. Everything Roku bills, in one place.

  1. Go to my.roku.com/subscriptions and, under Active subscriptions, select PandoraYou should see: Manage subscription
  2. Select Manage subscription, then Turn off auto-renew
Access ends
Access continues until the end of the current billing period
Notice
Cancel at least 24 hours before the renewal date or the end of a free trial
Refunds
No partial-term refunds
Open the page
Source: help.pandora.com pandora.com support.roku.com

Billed by your phone, TV or internet provider

In the billing platform's settings Pandora added through T-Mobile (Pandora support can't manage carrier subscriptions such as Verizon or T-Mobile). Who can cancel: The T-Mobile account holder, signed in with a T-Mobile ID.

  1. Sign in to T-Mobile or the T-Mobile app with your T-Mobile ID and remove Pandora from your add-ons
Source: help.pandora.com

Questions people ask

Can I get a refund if I cancel Pandora?

Billed by Pandora: Final and non-refundable; no full, partial or pro-rated refunds unless the law requires one. Billed by Apple (App Store): Pandora's terms say purchases are non-refundable. Billed by Roku: No partial-term refunds.

Source: pandora.com support.roku.com

If I cancel Pandora, when does my access end?

Billed by Pandora: Access continues until the end of the current access period, then expires. Billed by Apple (App Store): Access continues until the end of the current access period (Pandora's terms). Billed by Roku: Access continues until the end of the current billing period.

Source: pandora.com support.roku.com

How do I cancel Pandora if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then tap Pandora. Tap Cancel Subscription. Billed by Google Play: Go to your subscriptions in Google Play on an Android device or a computer. Next to Pandora, click Manage, then Cancel subscription; in the pop-up, select a reason and click Continue.

Source: support.apple.com support.google.com help.pandora.com pandora.com

How long before renewal do I need to cancel Pandora?

Billed by Pandora: Cancel at least 24 hours before the renewal date or the end of a free trial.

Source: help.pandora.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Pandora's free tier: create stations from your favorite artists, songs and genres help.pandora.com
  • Cheaper plan Pandora Plus costs $4.99 a month, against $10.99 a month for Premium (prices when bought on the Pandora website) help.pandora.com
  • Pay yearly Yearly billing: Plus is $54.89 a year and Premium $120.89 a year when bought on the Pandora website help.pandora.com
  • Student or nonprofit price Student Premium is $5.99 a month or $71.88 a year, for up to four years help.pandora.com
  • Discount program Military Premium: all of Premium for $8.99 a month or $98.89 a year, for U.S. active-duty military, retirees, veterans, National Guard, reserves and dependents (eligibility is verified) help.pandora.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Uninstalling the Pandora app does not cancel the subscription
  • Pandora support can't cancel subscriptions bought through Apple, Amazon, Roku or carriers such as Verizon and T-Mobile
  • For a Pandora-billed subscription, you can also ask Pandora Listener Support to cancel it

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/pandora.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Cancel your subscription (Pandora Help) Go to the Subscriptions page. (You can also access this from the Settings menu.) Select Switch Plans and click Cancel Subscription in the bottom corner of the screen. (the web steps)
  2. Cancel your subscription (Pandora Help) Confirm the cancellation of any future subscription payments. (the final step)
  3. Cancel your subscription (Pandora Help) be sure to cancel your subscription or trial at least 24 hours beforehand (the notice before renewal or trial end)
  4. Cancel your subscription (Pandora Help) Uninstalling the Pandora app from your devices does not automatically cancel your subscription for you. (the uninstall tip)
  5. Cancel your subscription (Pandora Help) Pandora Support is unable to manage subscriptions or trials purchased through Apple, Amazon, Roku or carriers such as Verizon, T-Mobile, etc. (third-party billing must be cancelled with that company)
  6. Cancel your subscription (Pandora Help) If you're currently being billed through your mobile carrier, you can cancel your subscription through Google Play from an Android or computer. (carrier billing is cancelled in Google Play)
  7. Cancel your subscription (Pandora Help) T-Mobile customers can manage their add-ons by logging into T-Mobile or the T-Mobile app using their T-Mobile ID. (the T-Mobile route)
  8. Cancel your subscription (Pandora Help) you can manage your subscription from the Amazon Appstore website (the Amazon route)
  9. Cancel your subscription (Pandora Help) You can unsubscribe or cancel a subscription from your Roku, mobile device, or PC. (the Roku route)
  10. Pandora Subscription Terms If you purchase a Subscription through an External Service, such as Apple, Google Play, or Roku, you must use the tools made available by those services (app store and Roku subscriptions are cancelled with that service)
  11. Pandora Subscription Terms (6. Subscription Cancellation; Refunds) your access to the Subscription Services will continue until the end of your then-current Access Period, at which point it will expire. (when access ends)
  12. Pandora Subscription Terms (6. Subscription Cancellation; Refunds) Purchase and/or redemption of your Subscription Product is final and non-refundable (no refunds)
  13. Pandora Subscription Terms (6. Subscription Cancellation; Refunds) You may also contact Listener Support with a request to cancel your Subscription Product. (cancelling through Listener Support)
  14. Pandora Subscriptions FAQ Pandora Plus is $4.99/month or $54.89/year when upgrading directly from the Pandora website. (Plus prices)
  15. Pandora Subscriptions FAQ Pandora Premium is $10.99/month or $120.89/annually (when purchased directly from the Pandora website). (Premium prices)
  16. Pandora Subscriptions FAQ Student Premium offers all the benefits of Premium at a discounted rate of $5.99/month or $71.88/annually for up to four years. (the student discount)
  17. Pandora Subscriptions FAQ As a free listener, you can create stations based off of your favorite artists, songs, and genres. (the free tier)
  18. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  19. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  20. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play steps)
  21. Manage or cancel subscriptions on Roku Go to my.roku.com/subscriptions. Under Active subscriptions, select the subscription you want to cancel. Select Manage subscription and then select Turn off auto-renew to cancel your subscription. (the Roku steps)
  22. Manage or cancel subscriptions on Roku If you cancel with time left in your billing period, you can use your subscription until the end of the billing period. No partial-term refunds are provided. (Roku: access to the end of the billing period, no partial refunds)
  23. Cancel, pause, or change a subscription on Google Play For the subscription you want to cancel, click Manage. Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue. (the Google Play reason pop-up)
  24. Pandora Subscriptions FAQ Military Premium offers all the benefits of Premium at a discounted rate of $8.99/month or $98.89/annually (the Military Premium price)
  25. Pandora Subscriptions FAQ Offer open to U.S. residents, 18+, active duty in any branch of the U.S. military, plus retirees, veterans, national guard, reserves, and dependents. Requires eligibility verification. (who qualifies for Military Premium)
  26. Cancel your subscription (Pandora Help) Select the menu icon (three horizontal lines) in the top left. Then tap Subscription. (the path in a phone's browser)

Not confirmed yet

  • The Amazon Appstore's own cancel steps aren't confirmed: Amazon's pages couldn't be checked
  • Whether Pandora sends a cancellation email, and what happens to stations, playlists and downloads after cancelling, are not documented on the pages we read

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).