Personal subscriptions · Music, audiobooks and reading

How to cancel Apple Music

Cancel at music.apple.com (My Account icon, Settings, Subscriptions, Manage, Cancel Subscription) or on an iPhone in Settings, your name, Subscriptions. Transfer your playlists first: the transfer needs an active subscription and catalog playlists stop working when it expires. Google Play and carrier billing are cancelled there.

The short answer

  • Where: Go to music.apple.com and sign in with the Apple Account that pays (music.apple.com).
  • When it ends: Apple Music keeps working until the subscription expires.
  • Billed by someone else? Cancel with them instead: Google Play or your phone or TV provider.
  • Before you go: export Playlists you created in Apple Music, including collaborative playlists you own. What to save
  • Want to keep it for less? Student or nonprofit price and more. Options

Before you cancel

Export first

  • Playlists you created in Apple Music, including collaborative playlists you own: On Apple's Data and Privacy page (privacy.apple.com), sign in and choose Transfer a copy of your data, then send them to YouTube Music (Playlists in your YouTube Music library). Needs an active Apple Music or iTunes Match subscription, so transfer before cancelling, and an active YouTube Music account; music files and curated playlists aren't transferred support.apple.com

What happens to your data

Music and playlists you had on your device before you subscribed to Apple Music stay available.

What you lose

  • Playing songs from the Apple Music catalog
  • Playlists added from, or built with songs from, the Apple Music catalog
  • Sync Library, which turns off when the subscription expires

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Apple Music

Online, self-serve Apple Music billed to your Apple Account. Who can cancel: The Apple Account that pays for the subscription.

  1. Go to music.apple.com and sign in with the Apple Account that paysYou should see: My Account icon
  2. Click the My Account icon, then choose SettingsYou should see: Subscriptions
  3. Scroll to Subscriptions and choose ManageYou should see: Cancel Subscription
  4. Choose Cancel Subscription
Confirm it worked
Apple Music shows an expiration message, or no Cancel button, under Subscriptions
Access ends
Apple Music keeps working until the subscription expires
Notice
Apple may charge up to 24 hours before a new period starts, so cancel at least a day before renewal; cancel a free trial at least 24 hours before it ends
Refunds
Apple's terms say all transactions are final, but you can ask Apple for a refund: sign in to reportaproblem.apple.com, choose I'd like to, then Request a refund; Apple decides if it's eligible

In the Apple Music app

Online, self-serve Apple Music billed to your Apple Account, cancelled on an iPhone or iPad. Who can cancel: The Apple Account that pays for the subscription.

  1. Open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then tap Apple MusicYou should see: Cancel Subscription
  3. Tap Cancel Subscription (scroll down if you don't see it)
Confirm it worked
Apple Music shows an expiration message in red, or no Cancel button, under Subscriptions
Access ends
Apple Music keeps working until the subscription expires
Notice
Cancel at least 24 hours before the renewal date or the end of a free trial
Refunds
Apple's terms say all transactions are final, but you can ask Apple for a refund: sign in to reportaproblem.apple.com, choose I'd like to, then Request a refund; Apple decides if it's eligible

Billed by Google Play

In the billing platform's settings Apple Music paid through Google Play on Android. Who can cancel: The Google Account that pays for the subscription. Everything Google Play bills, in one place.

  1. Go to your subscriptions at play.google.com (or use the Apple Music app on your Android device)You should see: Manage
  2. Next to Apple Music, click Manage, then Cancel subscriptionYou should see: a confirmation pop-up asking for a reason
  3. Select a reason, then click Continue
Access ends
Apple Music keeps working until the subscription expires
Open the page

Billed by your phone, TV or internet provider

In the billing platform's settings Apple Music received through a wireless carrier or other provider. Who can cancel: The account holder with the carrier or provider.

  1. Contact the wireless carrier or other provider that gives you Apple Music and cancel with them
Confirm it worked
The carrier's or provider's own confirmation

Questions people ask

Can I get a refund if I cancel Apple Music?

Billed by Apple Music: Apple's terms say all transactions are final, but you can ask Apple for a refund: sign in to reportaproblem.apple.com, choose I'd like to, then Request a refund; Apple decides if it's eligible.

Source: support.apple.com apple.com

If I cancel Apple Music, when does my access end?

Billed by Apple Music: Apple Music keeps working until the subscription expires.

Source: support.apple.com support.apple.com apple.com support.apple.com

How do I cancel Apple Music if I pay through Google Play or my phone, TV or internet provider?

Billed by Google Play: Go to your subscriptions at play.google.com (or use the Apple Music app on your Android device). Next to Apple Music, click Manage, then Cancel subscription. Select a reason, then click Continue. Billed by your phone, TV or internet provider: Contact the wireless carrier or other provider that gives you Apple Music and cancel with them.

Source: support.apple.com support.google.com support.apple.com

How long before renewal do I need to cancel Apple Music?

Billed by Apple Music: Apple may charge up to 24 hours before a new period starts, so cancel at least a day before renewal; cancel a free trial at least 24 hours before it ends. In the Apple Music app: Cancel at least 24 hours before the renewal date or the end of a free trial.

Source: apple.com

What happens to my data when I cancel Apple Music?

Music and playlists you had on your device before you subscribed to Apple Music stay available.

Source: support.apple.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Student or nonprofit price The Student plan is $6.99 a month for verified college students, against $11.99 a month for Individual apple.com
  • Bundle Apple One includes Apple Music (Individual or Family) with up to five other Apple services in a single monthly subscription apple.com apple.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Transfer playlists before cancelling: the transfer needs an active subscription
  • If Google Play bills you, you can cancel only in the Apple Music app on Android or at play.google.com
  • Cancel a free trial at least 24 hours before it ends
  • Apple One members: Apple Music is part of Apple One and isn't billed separately, so cancel Apple One instead, at least a day before its monthly renewal; you can then keep single subscriptions (see the Apple One packet)
  • If you cancel an Apple Music free trial before it ends, you can't restart that trial

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/apple_music.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. How to cancel Apple Music Tap or click the My Account icon. Choose Settings. Scroll to Subscriptions and choose Manage. Choose Cancel Subscription. (the web steps at music.apple.com)
  2. How to cancel Apple Music After your subscription to Apple Music expires, you'll no longer be able to play songs from the Apple Music catalog. (access lasts until the subscription expires; what you lose)
  3. How to cancel Apple Music Any playlists added from the Apple Music catalog or created using music from the Apple Music catalog will also no longer be available. (playlists you lose)
  4. How to cancel Apple Music If you use Sync Library, it will turn off when your subscription expires. (Sync Library turns off)
  5. How to cancel Apple Music Any music and playlists you had on your device before you subscribed to Apple Music will still be available. (what is kept)
  6. How to cancel Apple Music If you pay for Apple Music through Google Play, you can cancel your subscription only in the Apple Music app on your Android device or at play.google.com. (the Google Play route)
  7. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the iPhone and iPad steps)
  8. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm it worked)
  9. Cancel a subscription from Apple Cancel a subscription you received through your wireless carrier or other provider Contact your wireless carrier or other provider for support. (the carrier route)
  10. Apple Media Services Terms and Conditions (I. Subscriptions) Subscriptions automatically renew until cancelled in the Manage Subscriptions section of your account settings. (auto-renewal and where to cancel)
  11. Apple Media Services Terms and Conditions (I. Subscriptions) You will be charged no more than twenty-four (24) hours prior to the start of the latest Subscription period. (renewal charge timing, so the notice)
  12. Apple Media Services Terms and Conditions (I. Subscriptions) If you decide to unsubscribe from a Subscription before we start charging your payment method, cancel the Subscription at least twenty-four (24) hours before the free trial ends. (free trial notice)
  13. Apple Media Services Terms and Conditions (B. Payments, Taxes, and Refunds) All Transactions are final. (refunds)
  14. Apple Music (plans and prices) Students can choose the Apple Music Student Plan at $6.99 per month. (the student price)
  15. Apple Music (plans and prices) An individual monthly subscription is just $11.99 per month after your free trial. (the Individual price)
  16. Apple Music (plans and prices) The Apple Music Individual Plan and the Apple Music Family Plan are also included in Apple One, which bundles up to five other Apple services into a single monthly subscription. (the Apple One bundle)
  17. Transfer a copy of your Apple Music playlists to another service From Apple's Data and Privacy page, you can request to transfer the playlists that you've made in Apple Music to YouTube Music. (playlist export)
  18. Transfer a copy of your Apple Music playlists to another service Before you transfer You need an active Apple Music or iTunes Match subscription (export before cancelling)
  19. Transfer a copy of your Apple Music playlists to another service Only the playlists that you've created (including collaborative playlists that you own) are transferred Music files aren't transferred (export limits)
  20. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play steps)
  21. Request a refund for apps or content that you bought from Apple Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. (refunds can be requested from Apple)
  22. Request a refund for apps or content that you bought from Apple Sign in to reportaproblem.apple.com. (where to request a refund)
  23. Request a refund for apps or content that you bought from Apple Tap or click “I'd like to,” then choose “Request a refund.” (the refund request steps)
  24. Apple One Any existing subscriptions that are included will automatically become part of your Apple One plan and you will no longer be billed separately for them. (Apple Music inside Apple One isn't billed separately)
  25. Apple One You can cancel your subscription at any time at least a day before your monthly renewal date (cancelling Apple One and its notice)
  26. Apple One If you cancel your Apple One plan at any time, you'll have the opportunity to select any individual subscriptions you would like to keep (keeping single subscriptions after cancelling Apple One)
  27. Cancel, pause, or change a subscription on Google Play Within the confirmation pop-up, select a reason. Click Continue. (the reason pop-up before the final step)
  28. Transfer a copy of your Apple Music playlists to another service You need an active YouTube Music account (the transfer also needs a YouTube Music account)
  29. Apple Media Services Terms and Conditions (I. Subscriptions) If you start a free trial to a Subscription offered by Apple as Content provider (an “Apple Subscription”) and cancel before it ends, you cannot reactivate the free trial. (a cancelled free trial can't be restarted)

Not confirmed yet

  • Which carriers or providers bill for Apple Music, and their cancel steps, are not listed on Apple's pages
  • The in-app cancel steps in the Apple Music app for Android are not documented on the pages we read
  • Whether cancelling during a free trial ends access immediately is not stated on the pages we read

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).