How to cancel Crunchyroll

Before you cancel

What happens to your data

The account stays intact with watch history, watchlists, preferences and settings until you ask for deletion.

What you lose

• Premium perks such as ad-free viewing when the membership expires

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Pause Google Play subscribers can pause instead: in the Android app go to Membership, Manage, Cancel Subscription, then Pause my Subscription. Other billing methods can't pause help.crunchyroll.com
• Cheaper plan Move to a lower-cost tier (for example Mega Fan to Fan) with CHANGE PLAN under Settings, Membership Info on the website; third-party billing is changed on that platform help.crunchyroll.com
• Free plan After Premium ends the account returns to Free, and you can resubscribe later at crunchyroll.com/premium help.crunchyroll.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Retention step: The web flow shows a screen where you click No thanks, Finish Cancellation, then an optional reason you can skip
• Deleting the app, logging out or removing your payment method does not cancel
• Check how you're billed on Crunchyroll.com under Settings, Membership Info before cancelling
• App sign-ups have no cancel option on the website; use the app or the app store

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/crunchyroll.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated medium).

Link from JustDeleteMe (MIT).

Sources

1. How do I cancel my membership? Click your profile icon → Settings → Membership Info. (the web path to Membership Info)
2. How do I cancel my membership? Go to Membership Info → Cancel Subscription. Click No thanks, Finish Cancellation. (the web steps and the retention screen)
3. How do I cancel my membership? You can optionally share feedback about why you're cancelling, then click Submit and exit. If you'd rather not say, click Skip and exit. (the optional reason step)
4. How do I cancel my membership? You'll keep all of your Premium perks until your membership expires at the end of your billing period. (when access ends)
5. How do I cancel my membership? To avoid charges, cancel your membership before your billing date. (the notice)
6. How do free trials on Crunchyroll work? This means that once you cancel during the trial period, you'll immediately lose access to Premium features, rather than continuing until the original trial end date. (free trials end immediately)
7. How do I cancel my membership? Tap your profile on the bottom right, then tap Membership. Tap Manage. Swipe to your current membership tier, then tap Cancel Subscription. (the in-app steps)
8. How do I cancel my membership? If you subscribed to Crunchyroll on the app, your membership is linked to your Apple account (for iOS) or your Google account (for Android). (app sign-ups are billed by Apple or Google)
9. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
10. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when Google Play access ends)
11. How do I cancel my membership? If your membership is linked to a partner service, you'll need to cancel your membership directly through their platform. (partner billing cancels on the partner's platform)
12. How do I cancel my membership? Amazon: Manage Your Subscriptions PlayStation: How to manage subscriptions on PlayStation Roku: Manage or cancel subscriptions through Roku YouTube Primetime: Cancel your Primetime Channel subscription (the partner list)
13. Manage Amazon Subscriptions Go to Your Memberships and Subscriptions. Locate the subscription that you want to cancel. Select Manage Subscription. Select Cancel Subscription under Advanced Controls. (the Amazon steps)
14. Manage or cancel subscriptions on Roku Go to my.roku.com/subscriptions. Under Active subscriptions, select the subscription you want to cancel. Select Manage subscription and then select Turn off auto-renew to cancel your subscription. (the Roku steps)
15. Manage or cancel subscriptions on Roku When you cancel your subscription, you'll still have access until your current billing cycle ends. (when Roku access ends)
16. How do I cancel my membership? Deleting the app, logging out, or removing your payment method won't cancel your subscription. (the agent tip)
17. How do I cancel my membership? If you subscribed to Crunchyroll through Google Play, you have the option to pause your subscription. (pause for Google Play subscribers)
18. How do I change my membership plan? Crunchyroll allows you to Upgrade or Downgrade your membership directly on the website. (downgrading on the website)
19. How do I change my membership plan? Once your account returns to Free after your current plan ends, head to crunchyroll.com/premium and choose your new plan. (the account returns to Free)
20. How do I have my account deleted? If you cancel, your Crunchyroll account will stay intact, along with the watch history, watchlists, preferences and settings. (what is kept after cancelling)
21. How do I cancel my membership? Go to Crunchyroll.com on your web browser. Log in (the web route starts on Crunchyroll.com in a browser)
22. Manage or cancel subscriptions on Roku If you cancel with time left in your billing period, you can use your subscription until the end of the billing period. No partial-term refunds are provided. (no partial-term refunds on Roku billing)
23. Cancel a subscription from Apple If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. (cancel an Apple-billed trial at least 24 hours before it ends)

Not confirmed yet

• Crunchyroll's refund policy is not stated in the help articles, and its Terms of Use page could not be read
• No confirmation email or on-screen confirmation is documented
• When Amazon-, PlayStation- and YouTube-billed access ends is not stated
• No data export is documented
• In review, the per-platform steps and FAQ answers in Crunchyroll's cancel article couldn't be read, so the cancel button names, the end-of-billing-period rule and the notice aren't reconfirmed
• The in-app steps, the Apple/Google billing link, the partner list wording and the Google Play pause aren't in the cancel article's visible text and couldn't be re-checked
• Crunchyroll's free-trial, change-plan and account-deletion articles couldn't be re-read in review, so those details aren't reconfirmed
• Amazon's help page on managing subscriptions couldn't be checked, so the Amazon steps aren't reconfirmed

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).