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How to cancel Avast

Sign in to your Avast Account, open My subscriptions and cancel the renewal (menus differ in Avast's new portal); access lasts until the period ends. App Store and Google Play purchases are cancelled there. Gotcha: 1- to 3-year plans can bill up to 35 days before renewal.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Avast's cancel page

The short answer

  • Where: Sign in to your Avast Account (id.avast.com).
  • When it ends: You keep the paid product until the date next to Expires on; after that you lose access or switch to the free version.
  • Billed by someone else? Cancel with them instead: Apple, Google Play or a partner.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What you lose

  • Paid Avast products and features after the expiry date (some switch to the free version)

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Avast Account (classic view)

Online, self-serve Subscriptions bought on avast.com or in an Avast app on PC or Mac and processed by Avast (including free trials that took card details), when your Avast Account shows the My subscriptions tile. Who can cancel: The Avast Account holder (the email used at purchase).

  1. Sign in to your Avast AccountYou should see: My subscriptions
  2. Click Manage subscriptions on the My subscriptions tile, then Manage subscription under the subscriptionYou should see: Unsubscribe or Cancel renewal
  3. Click Unsubscribe or Cancel renewalYou should see: Confirm & finish
  4. Review the details and click Confirm & finishYou should see: an optional question about why you are canceling
  5. Optionally give a reason, click Unsubscribe or Cancel renewal, then CloseYou should see: Expiring
Confirm it worked
The subscription status changes to Expiring, and a confirmation email arrives
Access ends
You keep the paid product until the date next to Expires on; after that you lose access or switch to the free version
Notice
Cancel before the next billing date: for 1-, 2- and 3-year plans that can be up to 35 days before the new period starts; a trial is charged on its last day. Avast emails before charging
Refunds
Cancelling the renewal gives no refund by itself. Separately, you can request a full refund within 30 days of the charge for the first annual purchase and each annual renewal, or within 14 days of purchase for a monthly subscription (later monthly charges aren't refundable)
Open the page
Source: support.avast.com support.avast.com avast.com support.avast.com

Avast Account (new portal)

Online, self-serve The same purchases, when your Avast Account shows Avast's new portal (Avast is releasing it in phases). Who can cancel: The Avast Account holder (the email used at purchase).

  1. Sign in to your Avast AccountYou should see: My account
  2. In the top-right corner, click My account, then My subscriptionsYou should see: Manage renewal
  3. Next to the subscription you want to cancel, click Manage renewalYou should see: Plan Renewal
  4. Next to Plan Renewal, click UnsubscribeYou should see: a request to select a reason for cancelling
  5. Select a reason, then follow the on-screen instructions to complete the cancellation
Confirm it worked
The status changes to Expiring, and a confirmation email arrives
Access ends
You keep the paid product until the date next to Expires on; after that you lose access or switch to the free version
Notice
Cancel before the next billing date: for 1-, 2- and 3-year plans that can be up to 35 days before the new period starts; a trial is charged on its last day. Avast emails before charging
Refunds
Cancelling the renewal gives no refund by itself. Separately, you can request a full refund within 30 days of the charge for the first annual purchase and each annual renewal, or within 14 days of purchase for a monthly subscription (later monthly charges aren't refundable)
Open the page
Source: support.avast.com support.avast.com support.avast.com avast.com

Billed by Apple (App Store)

In the billing platform's settings Avast subscriptions bought in an Avast iPhone or iPad app through the App Store. Who can cancel: The Apple ID that bought the subscription. Everything Apple bills, in one place.

  1. Open the App Store on your iPhone or iPad and tap your profile image in the top-right cornerYou should see: Subscriptions
  2. Tap Subscriptions and select the Avast subscriptionYou should see: Cancel Subscription (or Cancel Free Trial)
  3. Tap Cancel Subscription (or Cancel Free Trial), then tap Confirm
Confirm it worked
In Subscriptions, the Avast subscription shows an expiration message in red text, or has no Cancel button
Access ends
You can use the paid product until the end of the current subscription period
Notice
Cancel before the next billing date shown next to Renews
Source: support.avast.com support.apple.com

Billed by Google Play

In the billing platform's settings Avast subscriptions bought in an Avast Android app through Google Play. Who can cancel: The Google Account that bought the subscription. Everything Google Play bills, in one place.

  1. Open Google Play on your Android device, tap your profile image and select Payments and subscriptionsYou should see: Subscriptions
  2. Tap Subscriptions and select the Avast subscriptionYou should see: Cancel subscription
  3. Tap Cancel subscription and follow the on-screen instructions
Access ends
You can keep using the subscription for the time already paid
Notice
Cancel before the next billing date shown next to Next payment
Open the page
Source: support.avast.com support.google.com

Billed by a partner

Web form Orders processed by another authorized eCommerce partner, such as Allsoft, Nexway or Cleverbridge (check the order email or card statement). Who can cancel: The buyer, through Avast Support.

  1. Open the Request help from Avast page
  2. Select your product type and your reason for canceling the renewal, then click Get supportYou should see: the available contact options
  3. Pick a contact method and follow the on-screen instructions to request cancellation; repeat for each order IDYou should see: Your cancellation request has been submitted.
Confirm it worked
An Avast Support agent contacts you after the request is submitted
Access ends
You can use the paid product until the subscription expires
Open the page
Source: support.avast.com support.avast.com

Questions people ask

Can I get a refund if I cancel Avast?

Avast Account (classic view): Cancelling the renewal gives no refund by itself. Separately, you can request a full refund within 30 days of the charge for the first annual purchase and each annual renewal, or within 14 days of purchase for a monthly subscription (later monthly charges aren't refundable).

Source: avast.com support.avast.com support.avast.com

If I cancel Avast, when does my access end?

Avast Account (classic view): You keep the paid product until the date next to Expires on; after that you lose access or switch to the free version. Billed by Apple (App Store): You can use the paid product until the end of the current subscription period. Billed by Google Play: You can keep using the subscription for the time already paid.

Source: support.avast.com support.avast.com support.google.com

How do I cancel Avast if I pay through Apple or Google Play?

Billed by Apple (App Store): Open the App Store on your iPhone or iPad and tap your profile image in the top-right corner. Tap Subscriptions and select the Avast subscription. Tap Cancel Subscription (or Cancel Free Trial), then tap Confirm. Billed by Google Play: Open Google Play on your Android device, tap your profile image and select Payments and subscriptions. Tap Subscriptions and select the Avast subscription. Tap Cancel subscription and follow the on-screen instructions.

Source: support.avast.com

How long before renewal do I need to cancel Avast?

Avast Account (classic view): Cancel before the next billing date: for 1-, 2- and 3-year plans that can be up to 35 days before the new period starts; a trial is charged on its last day. Avast emails before charging. Billed by Apple (App Store): Cancel before the next billing date shown next to Renews. Billed by Google Play: Cancel before the next billing date shown next to Next payment.

Source: support.avast.com support.avast.com avast.com support.apple.com support.google.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan When a cancelled subscription ends, some Avast products switch to the free version instead of stopping support.avast.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: Before the final step the flow asks why you are cancelling (optional in the classic view; the new portal asks you to select a reason)
  • App Store and Google Play subscriptions can't be cancelled in the Avast Account
  • Multi-year plans bill up to 35 days before the new period, so check Next payment date and cancel early
  • Each Avast order has its own order ID; cancel each subscription separately
  • If the subscription doesn't appear in your Avast Account, add it there manually, then cancel

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/avast.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Canceling the renewal for a subscription via your Avast Account Canceling the renewal of your subscription before the next billing date ensures you will not be renewed nor charged for the renewal. (cancel before the billing date)
  2. Canceling the renewal for a subscription via your Avast Account Click Manage subscriptions on the My subscriptions tile. Under the subscription that you want to cancel the renewal for, click Manage subscription. (where the cancel option is)
  3. Canceling the renewal for a subscription via your Avast Account Review the details, then click Confirm & finish. Optionally, let us know why you are canceling the renewal, then click Unsubscribe or Cancel renewal. (the confirm and reason steps)
  4. Canceling the renewal for a subscription via your Avast Account Your subscription renewal is now canceled. You will receive confirmation of the cancellation by email. (the confirmation email)
  5. Canceling the renewal for a subscription via your Avast Account When the subscription renewal is canceled, the status changes to Expiring. You can continue using your paid Avast subscription until the expiration date shown next to Expires on. (status and when access ends)
  6. Canceling the renewal for a subscription via your Avast Account After this date, you will either lose access or you will be switched to the free version. (what happens after expiry, including the free version)
  7. Canceling an Avast subscription - FAQs 1, 2, and 3-year subscriptions: Your billing date can be up to 35 days before the start of the next subscription period (for another 1 year). (the early billing date on multi-year plans)
  8. Canceling an Avast subscription - FAQs We always notify you in advance by email before you are charged for an Avast subscription. (renewal reminder emails)
  9. Canceling an Avast subscription - FAQs If you do not cancel the trial subscription, the paid subscription starts and the first term is charged on the last day of your trial. (the trial deadline)
  10. Canceling an Avast subscription - FAQs When you cancel the renewal for an Avast subscription, no refund applies. (cancelling renewal gives no refund)
  11. Avast Cancellation and Refund Policy Under our 30-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund if requested within 30 days of the date of purchase. (30-day refund on annual purchases)
  12. Avast Cancellation and Refund Policy Each subsequent annual charge is also eligible for a full refund if requested within 30 days of being charged. (30-day refund on annual renewals)
  13. Canceling an Avast subscription - FAQs You cannot cancel a subscription purchased via Google Play Store or the App Store using your Avast Account. (app store purchases are cancelled in the store)
  14. Canceling an Avast subscription - FAQs Tap Subscriptions. Select the Avast subscription that you want to cancel. Tap Cancel Subscription (or Cancel Free Trial). Tap Confirm to confirm the cancellation. (the App Store steps)
  15. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm an Apple cancellation)
  16. Canceling an Avast subscription - FAQs After you cancel an Avast subscription, you can continue to use your paid Avast products until the end of the current subscription period. (access continues to the end of the period)
  17. Canceling an Avast subscription - FAQs Tap your profile image in the top-right corner and select Payments and subscriptions. Tap Subscriptions. Select the Avast subscription that you want to cancel. Tap Cancel subscription. (the Google Play steps)
  18. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when a Google Play cancellation takes effect)
  19. Canceling an Avast subscription - FAQs If your subscription purchase was processed by a different authorized eCommerce partner (such as Allsoft, Nexway, or Cleverbridge), you need to use an alternative cancellation method. (partner-processed orders need the alternative method)
  20. Alternative methods for canceling the renewal for an Avast subscription Select your product type. Use the drop-down menu to select your reason for canceling the renewal. Click Get support. (the support request steps)
  21. Alternative methods for canceling the renewal for an Avast subscription Your cancellation request has been submitted. An Avast Support agent will be in contact with you soon. (what confirms the request)
  22. How to cancel the renewal of a subscription via your Avast Account In the top-right corner of the page, click My account and then click My subscriptions. (new portal: where your subscriptions are)
  23. How to cancel the renewal of a subscription via your Avast Account Next to the subscription you want to cancel, click Manage renewal. Next to Plan Renewal, click Unsubscribe. (new portal: the cancel buttons)
  24. How to cancel the renewal of a subscription via your Avast Account Select a reason for cancelling the subscription. Follow the on-screen instructions to complete the cancellation. (new portal: the reason step)
  25. How to cancel the renewal of a subscription via your Avast Account Your subscription renewal is now canceled. You will receive confirmation of the cancellation by email. (new portal: the confirmation email)
  26. How to cancel the renewal of a subscription via your Avast Account the status changes to Expiring. You can continue using your paid Avast subscription until the expiration date shown next to Expires on. (new portal: status and when access ends)
  27. Canceling an Avast subscription - FAQs We are introducing a new Avast account portal experience, designed to enhance usability and security. This phased release means you may see a different experience on the Avast portal. (two account views during the phased rollout)
  28. Avast Cancellation and Refund Policy The purchase of a monthly subscription is eligible for a full refund if requested within 14 days of the date of purchase. Subsequent monthly charges are not eligible (the monthly refund window)
  29. How to cancel the renewal of a subscription via your Avast Account If the subscription you want to cancel the renewal for does not appear in your Avast Account, you can manually add the missing subscription. (what to do when a subscription is missing)
  30. How to cancel the renewal of a subscription via your Avast Account An Avast Account was created using the email address that you provided during the subscription purchase. (which email to sign in with)

Not confirmed yet

  • Which Avast Account view you get (classic or new portal) depends on Avast's phased rollout; the pages don't say how to tell in advance
  • Refund terms for App Store, Google Play and partner purchases are set by those sellers and were not researched
  • How long Avast keeps account data after cancelling is not stated on the pages we read
  • Avast's partner request form (support.avast.com/contact/sales_autorenewal) couldn't be opened, so that link isn't reconfirmed

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).