Personal subscriptions · Security, VPN and passwords

How to cancel ExpressVPN

Cancel on the web at My subscription (Cancel subscription below Automatic renewal), or in the App Store or Google Play if you paid there; the VPN works until the cycle ends. Gotcha: you can't cancel inside the ExpressVPN app, and the 30-day refund covers first web purchases only.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open ExpressVPN's cancel page

The short answer

  • Where: In any browser, go to My subscription and log in if prompted (portal.expressvpn.com).
  • When it ends: You won't be billed for another cycle; ExpressVPN keeps working until the last day of the current subscription cycle.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export ExpressKeys logins and other password-manager data. What to save
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

Export first

  • ExpressKeys logins and other password-manager data: In the ExpressKeys app for Android or iOS, scroll down to Password Manager Settings and tap Export Your Data, verify your vault password, tap Export Password Data, then set a password for the encrypted ZIP (A CSV file inside an encrypted ZIP (Android and iOS apps)). Once unzipped, the CSV is not encrypted expressvpn.com

What happens to your data

ExpressKeys logins stay accessible after the subscription ends, but you can't add new entries.

What you lose

  • VPN access after the last day of the cycle
  • Adding new entries in ExpressKeys

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by ExpressVPN

Online, self-serve Subscriptions bought on expressvpn.com with a credit card, PayPal, Apple Pay or Google Pay. Who can cancel: The account holder (log in if prompted).

  1. In any browser, go to My subscription and log in if promptedYou should see: Cancel subscription below Automatic renewal
  2. Click Cancel subscription and follow the prompts
  3. If there is no Cancel subscription option (this can happen after a failed renewal payment), remove your saved payment method to turn off automatic renewal
  4. Or ask ExpressVPN Support to cancel, by live chat at www.expressvpn.com/support or by email
Access ends
You won't be billed for another cycle; ExpressVPN keeps working until the last day of the current subscription cycle
Refunds
Full refund within 30 calendar days of the first purchase (new subscribers only; ExpressVPN can refuse anyone refunded before): request it from your receipts in the Account & Billing menu, or contact Support by chat or email. Renewals and redemption-code (gift card) purchases are excluded
Open the page
Source: expressvpn.com expressvpn.com

Billed by Apple (App Store)

In the billing platform's settings Subscriptions bought in the ExpressVPN iPhone or iPad app through the Apple App Store. Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. Open the App Store and tap your profile icon in the top rightYou should see: Subscriptions
  2. Tap Subscriptions, then find and tap ExpressVPNYou should see: Cancel Subscription
  3. Tap Cancel Subscription and follow the prompts
Confirm it worked
In Subscriptions, the ExpressVPN subscription shows an expiration message in red text, or has no Cancel button
Access ends
ExpressVPN keeps working until the last day of the current subscription cycle
Notice
Cancel at least 24 hours before the free trial ends or the next billing date
Refunds
No ExpressVPN 30-day money-back guarantee; ask Apple for any refund (at Apple's discretion)
Source: expressvpn.com expressvpn.com support.apple.com

Billed by Google Play

In the billing platform's settings Subscriptions bought in the ExpressVPN Android app through Google Play. Who can cancel: The Google Account that pays for the subscription. Everything Google Play bills, in one place.

  1. Open the Google Play Store and tap your profile icon in the top rightYou should see: Payment & subscriptions
  2. Tap Payment & subscriptions, then Subscriptions, then find and tap ExpressVPNYou should see: Cancel Subscription
  3. Tap Cancel Subscription and follow the prompts
Access ends
ExpressVPN keeps working until the last day of the current subscription cycle (Google: for the time already paid)
Notice
Cancel at least 24 hours before the free trial ends or the next billing date
Refunds
No ExpressVPN 30-day money-back guarantee; ask Google Play for any refund (at Google's discretion)
Open the page
Source: expressvpn.com expressvpn.com support.google.com

ExpressVPN for Teams

Online, self-serve ExpressVPN for Teams business licenses. Who can cancel: An ExpressVPN for Teams administrator.

  1. Sign in to your ExpressVPN for Teams admin accountYou should see: MANAGE/CANCEL
  2. Find the license and select it under MANAGE/CANCEL, then select Cancel renewal (for several licenses, tick them under LICENSE ID, then select Manage renewal)You should see: Turn Off Auto-Renewal
  3. Select Turn Off Auto-RenewalYou should see: You have successfully turned off auto-renewal for your selected licenses below. Your license/s will expire on XX.
  4. If the account has five or fewer licenses, contact the ExpressVPN Support Team to cancel instead
Confirm it worked
A success message at the top of the Admin Account Dashboard with the licenses' expiry date
Access ends
Licenses expire on the date shown in the success message
Open the page
Source: expressvpn.com

Questions people ask

Can I get a refund if I cancel ExpressVPN?

Billed by ExpressVPN: Full refund within 30 calendar days of the first purchase (new subscribers only; ExpressVPN can refuse anyone refunded before): request it from your receipts in the Account & Billing menu, or contact Support by chat or email. Renewals and redemption-code (gift card) purchases are excluded. Billed by Apple (App Store): No ExpressVPN 30-day money-back guarantee; ask Apple for any refund (at Apple's discretion). Billed by Google Play: No ExpressVPN 30-day money-back guarantee; ask Google Play for any refund (at Google's discretion).

Source: expressvpn.com expressvpn.com

If I cancel ExpressVPN, when does my access end?

Billed by ExpressVPN: You won't be billed for another cycle; ExpressVPN keeps working until the last day of the current subscription cycle. ExpressVPN for Teams: Licenses expire on the date shown in the success message. Billed by Apple (App Store): ExpressVPN keeps working until the last day of the current subscription cycle.

Source: expressvpn.com expressvpn.com

How do I cancel ExpressVPN if I pay through Apple or Google Play?

Billed by Apple (App Store): Open the App Store and tap your profile icon in the top right. Tap Subscriptions, then find and tap ExpressVPN. Tap Cancel Subscription and follow the prompts. Billed by Google Play: Open the Google Play Store and tap your profile icon in the top right. Tap Payment & subscriptions, then Subscriptions, then find and tap ExpressVPN. Tap Cancel Subscription and follow the prompts.

Source: expressvpn.com expressvpn.com

How long before renewal do I need to cancel ExpressVPN?

Billed by Apple (App Store): Cancel at least 24 hours before the free trial ends or the next billing date.

Source: expressvpn.com

What happens to my data when I cancel ExpressVPN?

ExpressKeys logins stay accessible after the subscription ends, but you can't add new entries.

Source: expressvpn.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Basic is cheaper than Advanced: on 2-year plans Basic is $83.72 for the first 28 months and then $99.95 a year, versus $125.72 and then $119.95 a year for Advanced (US pricing page, 2026-09-29) expressvpn.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • You can't cancel inside the ExpressVPN app; use the website or the app store that bills you
  • Subscriptions paid with Bitcoin or Paymentwall don't renew automatically, so there is nothing to cancel
  • Cancelling doesn't refund by itself; ask for the 30-day refund separately
  • App Store and Google Play subscribers don't get the 30-day money-back guarantee

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/expressvpn.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated hard).

Link from JustDeleteMe (MIT).

Sources

  1. How to cancel your ExpressVPN subscription Important: To cancel your subscription, you need to go to the app store or the ExpressVPN website. You cannot cancel your subscription within the ExpressVPN app. (where cancelling is possible, and that the app can't do it)
  2. How to cancel your ExpressVPN subscription Open any browser and go to My subscription. If prompted, log into your ExpressVPN account. Click Cancel subscription below Automatic renewal and follow the prompts. (the web cancel steps)
  3. How to cancel your ExpressVPN subscription This can happen if a recent renewal payment failed. To prevent further renewal attempts, you can remove your saved payment method to turn off automatic renewal. (the fallback when Cancel subscription is missing)
  4. How to cancel your ExpressVPN subscription After you have canceled, you will not be billed automatically for another subscription cycle. You can still use ExpressVPN until the last day of your current subscription cycle. (when a web cancellation takes effect)
  5. ExpressVPN Terms of Service You may cancel your Account for any reason within thirty (30) calendar days of your initial purchase and, upon request as described below, you will receive a full refund (the 30-day money-back guarantee)
  6. ExpressVPN Terms of Service The Money-Back Guarantee does not apply to renewal purchases or subscriptions purchased using redemption codes (e.g., gift cards). (refund exclusions)
  7. How to cancel your ExpressVPN subscription Note: To avoid charges, cancel at least 24 hours before the end of the free trial or the next billing date. (the notice for app store subscriptions)
  8. How to cancel your ExpressVPN subscription Open the App Store. Tap your profile icon in the top right. Tap Subscriptions. Find and tap ExpressVPN. Tap Cancel Subscription and follow the prompts. (the Apple App Store steps)
  9. How to cancel your ExpressVPN subscription Open the Google Play Store. Tap your profile icon in the top right. Tap Payment & subscriptions. Tap Subscriptions. Find and tap ExpressVPN. Tap Cancel Subscription and follow the prompts. (the Google Play steps)
  10. How to cancel your ExpressVPN subscription After you cancel, you can still use ExpressVPN until the last day of your current subscription cycle. (when an app store cancellation takes effect)
  11. ExpressVPN Terms of Service Subscribers who signed up via an in-app purchase through the Apple App Store (iTunes) or Google Play Store do not have access to the ExpressVPN 30-Day Money-Back Guarantee. (app store purchases have no 30-day guarantee)
  12. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm an Apple cancellation)
  13. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when a Google Play cancellation takes effect)
  14. How to turn on/off auto-renewal for ExpressVPN for Teams licenses Sign into your ExpressVPN for Teams admin account. Find the license you wish to turn off auto-renewal for and select under MANAGE/CANCEL. Select Cancel renewal. Select Turn Off Auto-Renewal. (the Teams cancel steps)
  15. How to turn on/off auto-renewal for ExpressVPN for Teams licenses You have successfully turned off auto-renewal for your selected licenses below. Your license/s will expire on XX. (the Teams confirmation message)
  16. How to turn on/off auto-renewal for ExpressVPN for Teams licenses If you have an ExpressVPN for Teams admin account with five or fewer licenses and want to cancel your subscription, please contact the ExpressVPN Support Team. (small Teams accounts cancel through support)
  17. ExpressVPN pricing Basic $ 2.99 / mo Save 80% 2 Years + 4 Months Billed $419.72 $83.72 for the first 28 Months. Then autorenews at $99.95 annually. (Basic 2-year price and renewal price)
  18. ExpressVPN pricing Advanced $ 4.49 / mo Save 73% 2 Years + 4 Months Billed $475.72 $125.72 for the first 28 Months. Then autorenews at $119.95 annually. (Advanced 2-year price and renewal price)
  19. How to export data stored in ExpressKeys On Android and iOS, your login items are exported as a CSV file inside an encrypted ZIP file. (the export format)
  20. How to cancel your ExpressVPN subscription Since subscriptions purchased with Paymentwall or Bitcoin will not renew automatically, you will not need to manually cancel your subscription. (Bitcoin and Paymentwall plans need no cancelling)
  21. How to cancel your ExpressVPN subscription You can still access the logins stored in your ExpressKeys account even if your subscription is no longer active. However, you can't add any new entries. (what happens to ExpressKeys data after cancelling)
  22. ExpressVPN Terms of Service view your receipts in the Account & Billing menu to see previous payments eligible for a refund. You may also request a refund by contacting support via chat or email. (how to request the 30-day refund)
  23. ExpressVPN Terms of Service The Money-Back Guarantee applies to new Subscribers only, and ExpressVPN reserves the right to deny a refund to a Subscriber who has previously received a refund per the policy. (new subscribers only; repeat refunds can be refused)
  24. ExpressVPN Terms of Service select My Subscription, and then follow the "Cancel Subscription" prompts; contact us by live chat at www.expressvpn.com/support; or email us (cancelling through Support by chat or email)
  25. ExpressVPN Terms of Service these Subscribers can request refunds through the Apple App Store/ Google Play Store, which are issued solely at the discretion of Apple Support or Google Play Support. (app store refunds are up to Apple or Google)
  26. How to turn on/off auto-renewal for ExpressVPN for Teams licenses You will see a black box pop up stating the number of licenses you have selected. Select Manage renewal. Select Turn Off Auto-Renewal. (the Teams steps for several licenses)
  27. How to export data stored in ExpressKeys Scroll down to Password Manager Settings and tap Export Your Data. Enter your vault password and tap Verify. Tap Export Password Data. (the app export steps)
  28. How to export data stored in ExpressKeys Unlike the ZIP, the CSV is not encrypted, so anyone with access to your device can potentially open it and view your passwords and logins. (the unzipped CSV is not encrypted)

Not confirmed yet

  • What confirms a web or Google Play cancellation (an email or an on-screen status) is not stated
  • Whether the web cancel flow shows a retention offer is not documented (the page only says follow the prompts)
  • How long ExpressVPN keeps account data after cancelling is not stated on the pages we read
  • Monthly and 1-year prices were not shown on the static pricing page, so only 2-year prices are compared
  • Resellers and gift-card (redemption code) purchases: no cancel steps are documented
  • Exporting from the ExpressKeys browser extension: its steps and file type could not be confirmed word for word, so only the app export is listed

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).