The short answer
- Where: Click your profile picture, then Settings.
- When it ends: On the next payment date; the subscription runs until then.
- Before you go: export Contacts. What to save
- Want to keep it for less? Free plan and more. Options
Before you cancel
Export first
- Contacts: Open the CRM tab, then Contacts; select the contacts, click More actions, then Export. The file is emailed to the address on your systeme.io account (CSV). The download link works for only 3 days; after that, run a new export help.systeme.io
What happens to your data
Your data stays accessible on the free plan while your contacts stay within its 2,000-contact limit; contacts above the limit are archived, not deleted. No time limit is stated.
What you lose
- Paid plan features after the next payment date
- Contacts above the free plan's 2,000-contact limit are archived
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Billed by systeme.io
- Click your profile picture, then SettingsYou should see:
Manage my subscriptions
- Click Manage my subscriptions, find the subscription you want to cancel, and click its 3 dotsYou should see:
Cancel subscription
- Click Cancel subscriptionYou should see:
Confirm
- In the popup, click Confirm
- Access ends
- On the next payment date; the subscription runs until then
- Refunds
- Paid plans are not refundable
Questions people ask
Can I get a refund if I cancel systeme.io?
Paid plans are not refundable.
Source: help.systeme.io systeme.io
If I cancel systeme.io, when does my access end?
On the next payment date; the subscription runs until then.
Source: help.systeme.io
What happens to my data when I cancel systeme.io?
Your data stays accessible on the free plan while your contacts stay within its 2,000-contact limit; contacts above the limit are archived, not deleted. No time limit is stated.
Source: systeme.io
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Free plan Keep the free plan, which never expires and needs no credit card: up to 2,000 contacts, 3 sales funnels, 1 blog, 1 course, 1 affiliate program and 1 custom domain systeme.io
- Cheaper plan Change to a lower plan at any time from your account settings systeme.io
- Pay yearly Annual billing, which the pricing page marks as 2 months free systeme.io
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- Cancelling takes effect on the next payment date, not immediately
- Paid plans are not refundable, so cancel before the next payment date if you want to avoid another charge
- After cancelling, you can reactivate a paid plan at any time to restore full access
- Going over your plan's limits upgrades the subscription automatically to a higher plan, billed for the rest of the period; stay within the lower plan's limits after downgrading
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/systeme_io.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Pricing
The free plan never expires and does not require a credit card.
(the free plan does not expire and needs no credit card) - Pricing
the free plan supports up to 2,000 contacts, 3 sales funnels, 1 blog, 1 course, 1 affiliate program, and 1 custom domain.
(the free plan's limits) - Pricing
2 months free
(annual billing is offered and marked as 2 months free) - Pricing
You can upgrade or downgrade your plan at any time from your account settings.
(downgrading from account settings) - Pricing
If you cancel, your data remains accessible on the free plan as long as your contact count stays within the 2,000 limit.
(what stays accessible after cancelling) - Pricing
contacts above the limit are archived — they are not deleted.
(contacts above the limit are archived, not deleted) - Pricing
You can reactivate a paid plan at any time to restore full access.
(reactivating after cancelling) - How to cancel systeme.io subscription
To change your subscription settings, click on your profile picture, then on Settings
(where to start: profile picture, then Settings) - How to cancel systeme.io subscription
and finally on Manage my subscriptions
(the Manage my subscriptions page) - How to cancel systeme.io subscription
Find the subscription you wish to cancel
(choosing the subscription) - How to cancel systeme.io subscription
click on the 3 dots, and then on Cancel subscription
(the Cancel subscription menu item) - How to cancel systeme.io subscription
click Confirm (4) on the popup that appears
(the confirmation popup) - How to cancel systeme.io subscription
When a customer cancels one of his subscriptions, the cancellation will take effect on the next payment date.
(when the cancellation takes effect) - Terms and conditions
Please note that our subscription plans are not refundable.
(no refunds on paid plans) - How to import or export a contact list
Select the contacts you want to export (11), then click More actions (12). From the list of actions, click Export (13).
(exporting contacts from the CRM) - How to import or export a contact list
a CSV file containing your selected contacts will be generated and sent to the email address associated with your systeme.io account.
(the export is a CSV sent by email) - How to import or export a contact list
this file is available for download for only 3 days.
(the export file expires after 3 days) - How to import or export a contact list
Navigate to the CRM tab, then click Contacts to display the contact list.
(where the contact list is) - Terms and conditions
your subscription will be automatically upgraded to the appropriate plan to ensure service continuity.
(going over plan limits triggers an automatic upgrade) - Pricing
If you cancel and your list exceeds the free plan's contact limit, your account reverts to the free plan
(a cancelled account reverts to the free plan)
Not confirmed yet
- The help articles don't say what confirms a cancellation (no email or billing status is described)
- Which role can cancel (owner, admin or billing) isn't stated in the help center
- How long archived contacts are kept isn't stated on systeme.io's pricing page or terms
- The For teams plan (listed as Book a call) has no published cancellation or contract terms
Independent re-check, 2026-10-08
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).