{
 "id": "systeme_io",
 "name": "systeme.io",
 "category": "marketing_sales",
 "website": "https://systeme.io",
 "domains": [
  "systeme.io"
 ],
 "summary": "Cancel under Settings, then Manage my subscriptions: click the subscription's 3 dots, choose Cancel subscription, then Confirm. It ends on the next payment date. Paid plans are not refundable; your data stays on the free plan within its 2,000-contact limit.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Paid systeme.io plans, monthly or annual billing",
   "who": "Whoever is signed in to the account with access to Settings (the help article names no role)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Click your profile picture, then Settings",
     "expect": "Manage my subscriptions"
    },
    {
     "do": "Click Manage my subscriptions, find the subscription you want to cancel, and click its 3 dots",
     "expect": "Cancel subscription"
    },
    {
     "do": "Click Cancel subscription",
     "expect": "Confirm"
    },
    {
     "do": "In the popup, click Confirm",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "On the next payment date; the subscription runs until then",
   "notice": null,
   "refund": "Paid plans are not refundable",
   "fees": null,
   "source_ids": [
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s14"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Keep the free plan, which never expires and needs no credit card: up to 2,000 contacts, 3 sales funnels, 1 blog, 1 course, 1 affiliate program and 1 custom domain",
   "evidence": "documented",
   "source_ids": [
    "s1",
    "s2"
   ]
  },
  {
   "type": "downgrade",
   "what": "Change to a lower plan at any time from your account settings",
   "evidence": "documented",
   "source_ids": [
    "s4"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual billing, which the pricing page marks as 2 months free",
   "evidence": "documented",
   "source_ids": [
    "s3"
   ]
  }
 ],
 "export": [
  {
   "data": "Contacts",
   "how": "Open the CRM tab, then Contacts; select the contacts, click More actions, then Export. The file is emailed to the address on your systeme.io account",
   "format": "CSV",
   "limits": "The download link works for only 3 days; after that, run a new export",
   "source_ids": [
    "s15",
    "s16",
    "s17",
    "s18"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The next payment date; the account then reverts to the free plan",
  "data_kept": "Your data stays accessible on the free plan while your contacts stay within its 2,000-contact limit; contacts above the limit are archived, not deleted. No time limit is stated.",
  "you_lose": [
   "Paid plan features after the next payment date",
   "Contacts above the free plan's 2,000-contact limit are archived"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling takes effect on the next payment date, not immediately",
   "Paid plans are not refundable, so cancel before the next payment date if you want to avoid another charge",
   "After cancelling, you can reactivate a paid plan at any time to restore full access",
   "Going over your plan's limits upgrades the subscription automatically to a higher plan, billed for the rest of the period; stay within the lower plan's limits after downgrading"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "The free plan never expires and does not require a credit card.",
   "supports": "the free plan does not expire and needs no credit card"
  },
  {
   "id": "s2",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "the free plan supports up to 2,000 contacts, 3 sales funnels, 1 blog, 1 course, 1 affiliate program, and 1 custom domain.",
   "supports": "the free plan's limits"
  },
  {
   "id": "s3",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "2 months free",
   "supports": "annual billing is offered and marked as 2 months free"
  },
  {
   "id": "s4",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "You can upgrade or downgrade your plan at any time from your account settings.",
   "supports": "downgrading from account settings"
  },
  {
   "id": "s5",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "If you cancel, your data remains accessible on the free plan as long as your contact count stays within the 2,000 limit.",
   "supports": "what stays accessible after cancelling"
  },
  {
   "id": "s6",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "contacts above the limit are archived — they are not deleted.",
   "supports": "contacts above the limit are archived, not deleted"
  },
  {
   "id": "s7",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "You can reactivate a paid plan at any time to restore full access.",
   "supports": "reactivating after cancelling"
  },
  {
   "id": "s8",
   "url": "https://help.systeme.io/article/264-cancel-subscription-systeme",
   "title": "How to cancel systeme.io subscription",
   "publisher": "vendor",
   "quote": "To change your subscription settings, click on your profile picture, then on Settings",
   "supports": "where to start: profile picture, then Settings"
  },
  {
   "id": "s9",
   "url": "https://help.systeme.io/article/264-cancel-subscription-systeme",
   "title": "How to cancel systeme.io subscription",
   "publisher": "vendor",
   "quote": "and finally on Manage my subscriptions",
   "supports": "the Manage my subscriptions page"
  },
  {
   "id": "s10",
   "url": "https://help.systeme.io/article/264-cancel-subscription-systeme",
   "title": "How to cancel systeme.io subscription",
   "publisher": "vendor",
   "quote": "Find the subscription you wish to cancel",
   "supports": "choosing the subscription"
  },
  {
   "id": "s11",
   "url": "https://help.systeme.io/article/264-cancel-subscription-systeme",
   "title": "How to cancel systeme.io subscription",
   "publisher": "vendor",
   "quote": "click on the 3 dots, and then on Cancel subscription",
   "supports": "the Cancel subscription menu item"
  },
  {
   "id": "s12",
   "url": "https://help.systeme.io/article/264-cancel-subscription-systeme",
   "title": "How to cancel systeme.io subscription",
   "publisher": "vendor",
   "quote": "click Confirm (4) on the popup that appears",
   "supports": "the confirmation popup"
  },
  {
   "id": "s13",
   "url": "https://help.systeme.io/article/264-cancel-subscription-systeme",
   "title": "How to cancel systeme.io subscription",
   "publisher": "vendor",
   "quote": "When a customer cancels one of his subscriptions, the cancellation will take effect on the next payment date.",
   "supports": "when the cancellation takes effect"
  },
  {
   "id": "s14",
   "url": "https://systeme.io/terms-and-conditions",
   "title": "Terms and conditions",
   "publisher": "vendor",
   "quote": "Please note that our subscription plans are not refundable.",
   "supports": "no refunds on paid plans"
  },
  {
   "id": "s15",
   "url": "https://help.systeme.io/article/238-how-to-import-or-export-a-contact-list",
   "title": "How to import or export a contact list",
   "publisher": "vendor",
   "quote": "Select the contacts you want to export (11), then click More actions (12). From the list of actions, click Export (13).",
   "supports": "exporting contacts from the CRM"
  },
  {
   "id": "s16",
   "url": "https://help.systeme.io/article/238-how-to-import-or-export-a-contact-list",
   "title": "How to import or export a contact list",
   "publisher": "vendor",
   "quote": "a CSV file containing your selected contacts will be generated and sent to the email address associated with your systeme.io account.",
   "supports": "the export is a CSV sent by email"
  },
  {
   "id": "s17",
   "url": "https://help.systeme.io/article/238-how-to-import-or-export-a-contact-list",
   "title": "How to import or export a contact list",
   "publisher": "vendor",
   "quote": "this file is available for download for only 3 days.",
   "supports": "the export file expires after 3 days"
  },
  {
   "id": "s18",
   "url": "https://help.systeme.io/article/238-how-to-import-or-export-a-contact-list",
   "title": "How to import or export a contact list",
   "publisher": "vendor",
   "quote": "Navigate to the CRM tab, then click Contacts to display the contact list.",
   "supports": "where the contact list is"
  },
  {
   "id": "s19",
   "url": "https://systeme.io/terms-and-conditions",
   "title": "Terms and conditions",
   "publisher": "vendor",
   "quote": "your subscription will be automatically upgraded to the appropriate plan to ensure service continuity.",
   "supports": "going over plan limits triggers an automatic upgrade"
  },
  {
   "id": "s20",
   "url": "https://systeme.io/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "If you cancel and your list exceeds the free plan's contact limit, your account reverts to the free plan",
   "supports": "a cancelled account reverts to the free plan"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "The help articles don't say what confirms a cancellation (no email or billing status is described)",
   "Which role can cancel (owner, admin or billing) isn't stated in the help center",
   "How long archived contacts are kept isn't stated on systeme.io's pricing page or terms",
   "The For teams plan (listed as Book a call) has no published cancellation or contract terms"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Re-checked the cancel steps, effective date and no-refund terms against the help article and terms; all confirmed",
    "Added a contact export: CRM, Contacts, More actions, Export; a CSV is emailed and the link lasts 3 days (s15-s18)",
    "After cancelling: said the account reverts to the free plan (s20)",
    "Tip: going over plan limits triggers an automatic upgrade (s19)",
    "Dropped the note about installment subscriptions: the cancel article doesn't mention them",
    "No App Store, Google Play or reseller billing is described on systeme.io's help center or terms (cards are processed by Stripe)"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/systeme_io",
 "json": "https://stackcut.io/exits/systeme_io.json",
 "evidence": {
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  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "systeme-io--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
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 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}