How to cancel Superhuman Mail

Before you cancel

Export first

• Customer Data held by Superhuman (business and enterprise customers under the Customer Business Agreement): Export it from your account settings during the Subscription Term; after termination or expiry, ask Superhuman in writing to return or destroy it. The in-settings export is available during the Subscription Term superhuman.com

What happens to your data

Once the Services end, Superhuman may delete User Content from its live databases; no retention period is stated. Business customers can ask in writing for their Customer Data to be returned or destroyed.

What you lose

• Superhuman Mail access at the end of the billing period (the Free suite plan does not include Mail)
• A cancelled team Mail subscription's team data and settings, which do not transfer to a suite
• On an annual plan, access to Mail at once if you take the refund of the remainder

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Pay yearly Annual Mail plans are about 17% cheaper: Starter $300/year instead of $30/month, Business $396/year instead of $40/month. Monthly subscribers can email hello@superhuman.com to switch; the invoice is prorated help.superhuman.com
• Student or nonprofit price Student and nonprofit pricing for Mail: email hello@superhuman.com to ask help.superhuman.com
• Fewer seats On a Mail team, an Admin can remove teammates you no longer pay for (Manage Team, then Remove Member); the help doesn't say when the bill drops help.superhuman.com help.superhuman.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Superhuman (Grammarly, Mail, Go) from public list prices.

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Retention step: Superhuman suite: after Continue to cancel you must pick a cancellation reason before the final Cancel Subscription. The Mail-only flow's screens are not documented
• Mail is billed one of two ways: a Mail-only subscription (Cmd+K, Cancel Subscription) or a Superhuman suite Business plan (settings.superhuman.com/billing). Check which one charges you
• Buying the suite does not replace a team Mail subscription: teams keep being billed for Mail separately. An individual Mail-only subscription is cancelled automatically, with a prorated refund, when you buy the Business suite
• Suite subscription changes apply to Grammarly, Docs and Go as well as Mail
• Team members can't cancel on their own: ask the team admin, or use Cmd+K, Billing Support
• After cancelling, you can also revoke Superhuman's access to your mailbox: in your Google account permissions (click Superhuman, then Remove), or in your Microsoft account's Privacy tab under Apps and services that can access your data
• To come back later, sign up again at superhuman.com/plans/mail with the same account

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/superhuman.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Cancelling Your Subscription To cancel your Superhuman Mail subscription, hit Cmd+K (Mac) or Ctrl+K (Windows) → Cancel Subscription or log into superhuman.com/admin. (the individual cancel steps)
2. Superhuman Terms of Service the parent company of Coda Project LLC and Superhuman Labs LLC, the creators of Coda and Superhuman Mail, respectively (the Terms cover Superhuman Mail)
3. Superhuman Terms of Service If you need help to cancel your Subscription, please feel free to contact care@superhuman.com our Customer Care team and indicate your desire to cancel your Subscription. (cancel help by email)
4. Superhuman Terms of Service Following cancellation of a Paid Subscription, (i) you will continue to have access to that Paid Subscription through the end of your then-current Billing Cycle (when access ends)
5. Superhuman Terms of Service at the end of that current Billing Cycle, your Account will be converted to a Free Subscription, and (iii) all future payments for your Paid Subscription will be canceled. (future payments stop; account converts to Free)
6. Annual Plan When you cancel an annual plan, you'll still have access to Mail until the end of that billing period. (annual plans keep access to the period end)
7. Superhuman Terms of Service all payments made by you under these Terms are non-refundable and payment obligations are non-cancelable, and we do not provide refunds or credits for any partially used Subscription periods (the no-refund rule)
8. Annual Plan Or, we can refund you for the remainder (but you'd lose access to Mail). Please reach out to hello@superhuman.com if you'd like assistance with this! (annual refund of the remainder, requested at hello@superhuman.com)
9. Cancelling Your Subscription If you are a member of a non-contracted team, reach out to your admin to cancel your subscription. (team members go through the admin)
10. Cancelling Your Subscription Alternatively, you can hit Cmd+K or Ctrl+K → Billing Support to have our team cancel your subscription and remove you from the team. (the Billing Support path for members)
11. Cancelling Your Subscription If you are an admin of a non-contracted team, you can remove members by hitting Cmd+K or Ctrl+K → Manage Team or by logging into superhuman.com/admin. (where admins remove members)
12. Admin Console Admin — can add or remove team members, change member roles, and manage billing (admins manage billing)
13. Admin Console Select Remove Member from the ellipsis menu to remove a teammate. (removing a teammate)
14. Manage your Superhuman subscription Superhuman subscription settings apply across all products included in the Superhuman suite. (suite changes apply to every product)
15. Manage your Superhuman subscription If you cancel, you may continue to use the service until the end of the term you paid for, but previous charges will not be refunded. (suite: access to term end, no refund)
16. Manage your Superhuman subscription Scroll down to the bottom of the page and click Cancel Subscription. (suite cancel step)
17. Manage your Superhuman subscription Proceed to Continue to cancel. (suite cancel step)
18. Manage your Superhuman subscription Select a cancellation reason from the list. (the reason prompt)
19. Manage your Superhuman subscription Confirm the action by clicking Cancel Subscription. (the final confirm)
20. Superhuman plans & pricing Subscription settings for the Superhuman suite are managed at settings.superhuman.com/billing. (where suite billing is managed)
21. Cancelling Your Subscription Please reach out to your Customer Success Manager to cancel your subscription. (the contracted-team route)
22. Customer Business Agreement Customer's subscription to the Services will automatically renew for a Subscription Term equivalent in length to the then-expiring Subscription Term (automatic renewal)
23. Customer Business Agreement by providing written notice to the other Party no less than 30 days prior to the end of such Subscription Term (the 30-day non-renewal notice (to end an Order at the end of the term))
24. Customer Business Agreement Notice will be treated as received when the email is sent. (when emailed notice counts)
25. Customer Business Agreement Customer will provide notices under this Agreement to Superhuman by sending an email to contract_notices@superhuman.com. (how notice is sent)
26. Customer Business Agreement All payment obligations are non-cancellable, and Fees are non-refundable except as required by law or as expressly set out in this Agreement. (fees remain due; no refunds)
27. Superhuman Terms of Service These Terms do not apply to our various enterprise-tier products and services (enterprise plans have separate terms)
28. Annual Plan Starter: $300/year (a 17% discount on the $30/month plan) (annual Starter price)
29. Annual Plan Business: $396/year (a 17% discount on the $40/month plan) (annual Business price)
30. Annual Plan Just send an email to hello@superhuman.com and they'll switch you over right away (how monthly subscribers switch)
31. Annual Plan When you switch from our monthly plan to the annual plan, we'll prorate your invoice to take your latest payment into account. (switching is prorated)
32. Pricing Plans To learn about student and non-profit pricing, email hello@superhuman.com. (student and nonprofit pricing)
33. Customer Business Agreement During the Subscription Term, Customer will have the ability within its account settings to export and/or delete its Customer Data. (exporting Customer Data)
34. Customer Business Agreement Upon termination or expiry of this Agreement, Superhuman will, at the choice and written request of Customer, return to Customer and/or securely destroy all Customer Data (return or destruction after the term)
35. Superhuman Terms of Service your right to use the Services or the applicable feature or functionality will automatically terminate, and we may delete User Content from our live databases. (data may be deleted after the Services end)
36. Superhuman Suite If you cancel your team Mail subscription, your previous team data and settings will not transfer to a suite. (team data doesn't carry over)
37. Superhuman Suite If you purchase a Superhuman suite for yourself or your team, you will continue to be billed for Mail separately. (team Mail billing continues after buying the suite)
38. Superhuman Suite Once you've successfully purchased the Business suite, the Mail system will automatically cancel your individual Mail-only subscription and issue a prorated refund. (individual Mail subscriptions end when the suite is bought)
39. Superhuman Suite More advanced Grammarly, Coda, and Go, as well as Mail with Business features. (Mail is in the Business suite (not Free or Pro))
40. Remove Superhuman Mail Open your Google account permissions. (revoking Gmail access)
41. Remove Superhuman Mail Find Superhuman and click on Edit to adjust those settings. (revoking Outlook access)
42. Cancelling Your Subscription To reactivate your subscription, visit superhuman.com/plans/mail and sign up using the same account you originally used. (reactivating later)
43. Superhuman Terms of Service SUCH PAID SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS YOUR INITIAL SUBSCRIPTION PERIOD (self-serve plans auto-renew)
44. Superhuman plans & pricing The Superhuman suite allows you to manage your team's access to all included products with a single Superhuman admin account. (the suite is managed from one admin account)

Not confirmed yet

• The Mail-only cancel flow's screens, confirmation email and final button are not documented beyond Cmd+K, Cancel Subscription
• How a non-contracted team admin cancels the whole team subscription (rather than removing members) is not documented
• When the bill drops after an admin removes a team member is not stated
• How long Superhuman keeps data after cancelling is not stated, and no official page read confirms that your email stays in your Gmail or Outlook account
• No Apple App Store or Google Play subscription route is documented for Mail

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).