How to cancel Read AI

Before you cancel

Export first

• Meeting report content, such as notes and transcripts; video on Enterprise: Open a meeting report, click Download at the top right and pick a section from the drop-down menu (Files per report section; video as .mp4). Video (.mp4) downloads need the Enterprise plan and video playback enabled on the report; a Workspace can disable report downloads. Download before moving to Free, where recordings are deleted 180 days after the meeting support.read.ai support.read.ai

What happens to your data

Past meeting reports, notes and transcripts stay available. On Free, Read keeps report text at least 1 year after each meeting and deletes recordings 180 days after the meeting. Deleting the account irreversibly deletes the content and reports it owns.

What you lose

• Audio and video playback for past reports when moving from Enterprise or Enterprise+ to Pro or Free
• A Workspace you owned is deactivated, with reports shared with you only through team or workspace sharing
• Meetings beyond 5 a month (Free plan limit)
• Paid-only features such as integrations and webhooks and the For You page

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan The Free plan allows 5 meetings a month and keeps access to past meeting reports, notes and transcripts support.read.ai support.read.ai
• Cheaper plan Move to a cheaper plan (for example Enterprise to Pro) with Change plan on the Plan & Billing page; downgrades happen at the end of the current billing period support.read.ai
• Pay yearly Annual subscriptions are priced at a significant discount compared to monthly, in exchange for an annual commitment support.read.ai
• Discount program Volume discounts on annual license counts, starting at 10% for 100+ licenses read.ai

Cheaper ways to get the same job done

Stackcut prices the alternatives to Read AI from public list prices.

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Workspace members can't cancel: ask the Workspace owner
• Cancel before the renewal date; paid fees aren't refunded
• Deactivating Read means disconnecting calendar integrations; the account still exists. To stop paying, cancel on Plan & Billing
• Download recordings and reports before downgrading: on Free, recordings are deleted 180 days after the meeting
• You can also cancel by emailing support@read.ai

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/read_ai.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. How do I cancel my billing plan? Users in a Workspace will have limited access and need to contact the Workspace owner. (Workspace members must ask the owner)
2. How do I cancel my billing plan? Login and go to your Plan & Billing page (where the flow starts)
3. How do I cancel my billing plan? Click Cancel plan (the Cancel plan step)
4. How do I cancel my billing plan? Click Downgrade to Free (the final step)
5. How do I cancel my billing plan? After completing these steps, you will not be charged again, but you'll have access to the paid features through the remainder of your billing period. (when cancelling takes effect)
6. Read AI pricing Read users can cancel their subscriptions at any time before the renewal date. (cancel before the renewal date)
7. Read AI pricing While we don't offer refunds, you will continue to have access to your Workspace until the end of the billing period if you forgot to cancel it on time. (no refunds; access to the end of the period)
8. Can I get a refund? Read does not provide refunds unless there was some issue with the service that prevented you from using it as advertised. (the refund policy)
9. Can I get a refund? Prorated refunds are not provided if you cancel it before the end of the current subscription period (no prorated refunds)
10. Read AI Terms of Service If you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid. (no refund of fees already paid)
11. Read AI Terms of Service You may cancel your subscription through your account/by emailing us at support@read.ai. (the email route)
12. What are the different paid plans that Read offers? Limited to 5 meetings/month (the Free plan limit)
13. I'm downgrading my plan, will I still have access to past meeting reports? You will continue to have access to past meeting reports, including notes and transcripts (past reports stay available)
14. Can I change my plan? You can make changes to your Read subscription at any time by going to the Plan & Billing page and clicking the "Change plan" button (how to change plan)
15. Can I change my plan? Downgrades to your plan will be scheduled to occur at the end of the current billing period. (when a downgrade takes effect)
16. Can I get a refund? Our annual subscription is also priced at a significant discount compared to the monthly plan in exchange for an annual commitment. (annual billing costs less)
17. Read AI pricing 100+ licenses: 10% discount (volume discounts)
18. How do I download meeting reports, transcripts, and more? Click on "Download" towards the top right of the report, and you'll open a drop down menu: (how to download)
19. How do I download meeting reports, transcripts, and more? download the report content as files to your computer (what can be downloaded)
20. How do I download meeting reports, transcripts, and more? You can only download video files (.mp4) if video playback was enabled on the report and you are on the Enterprise plan. (video downloads need Enterprise)
21. I'm downgrading my plan, will I still have access to past meeting reports? Meeting recordings are deleted 180 days after the meeting. (recording retention on Free)
22. I'm downgrading my plan, will I still have access to past meeting reports? we would recommend you download the report content before downgrading to the Free plan. (download before downgrading)
23. I'm downgrading my plan, will I still have access to past meeting reports? Read will retain the text version of past meeting reports for at least 1 year after the meeting. (report text retention)
24. I'm downgrading my plan, will I still have access to past meeting reports? If downgrading from Enterprise or Enterprise+ to Pro or Free, you will lose access to audio/video playback for past reports (losing playback)
25. I'm downgrading my plan, will I still have access to past meeting reports? If you owned a Workspace, it will be deactivated and you'll lose access to any reports that were only shared with you via team or workspace sharing. (Workspace deactivation)
26. How do I deactivate my Read account? your account will still exist and you can continue to log in and view past reports (deactivating keeps the account)
27. How do I deactivate my Read account? any content and reports that are owned by the account will also be irreversibly deleted (deleting the account removes content)
28. Read AI Terms of Service Your Recurring Subscription will automatically renew unless you cancel it. (auto-renewal)
29. I'm downgrading my plan, will I still have access to past meeting reports? If downgrading to Free, you'll lose access to other features that are limited to paid plans, including: (paid-only features lost on Free (the list names Integrations/webhooks and the For You page))

Not confirmed yet

• Read's help doesn't mention App Store or Google Play billing (its iPhone app article says nothing about purchases), so there are no app store routes
• No Enterprise contract terms (renewal notice, invoices) were found
• The file formats of report downloads other than video (.mp4) aren't stated
• No confirmation email or on-screen status after cancelling is documented

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).