The short answer
- Where: Find the date your next Subscription Term starts (check your purchase order for your term and any cancellation fees) (support.ringover.com).
- When it ends: You keep access through the end of the current Subscription Term.
- Contract notice: At least thirty (30) days before the start of the next Subscription Term. The terms also set written notice of non-renewal at least thirty (30) days before the expiration. How to give notice
- Want to keep it for less? Pay yearly and more. Options
Before you cancel
What you lose
- Your Ringover numbers: six months after termination or account closure, they can be assigned to other Ringover customers
- The right to move your numbers to another provider once the subscription ends
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Subscriptions under the US and Canada terms
- Find the date your next Subscription Term starts (check your purchase order for your term and any cancellation fees)
- At least 30 days before that date, send a termination request from support.ringover.com, for example with Submit a request
- If you want to keep your phone numbers, have your new provider submit the port request at least 30 calendar days before the term ends
- Access ends
- You keep access through the end of the current Subscription Term
- Notice
- At least thirty (30) days before the start of the next Subscription Term. The terms also set written notice of non-renewal at least thirty (30) days before the expiration.
- Refunds
- No refund or credit for a cancellation, suspension or termination. For a charge you believe was wrong, contact Ringover to request a refund.
- Fees
- Cancelling may carry extra fees set out in the purchase order. Ending before the current Subscription Term is over makes you liable for an early termination fee: the last invoice multiplied by the months left in the term. Fees already due stay payable
Questions people ask
Can I get a refund if I cancel Ringover?
No refund or credit for a cancellation, suspension or termination. For a charge you believe was wrong, contact Ringover to request a refund.
Source: ringover.com
If I cancel Ringover, when does my access end?
You keep access through the end of the current Subscription Term.
Source: ringover.com
Is there a fee to cancel Ringover?
Cancelling may carry extra fees set out in the purchase order. Ending before the current Subscription Term is over makes you liable for an early termination fee: the last invoice multiplied by the months left in the term. Fees already due stay payable.
Source: ringover.com
How long before renewal do I need to cancel Ringover?
At least thirty (30) days before the start of the next Subscription Term. The terms also set written notice of non-renewal at least thirty (30) days before the expiration.
Source: ringover.com
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Pay yearly Yearly billing instead of monthly. The pricing page has a Monthly and Yearly toggle labelled Save 20%. ringover.com
For AI agents
- The terms say the termination request is sent from the Ringover support site, at least 30 days before the next Subscription Term starts
- Except for 12-month prepayment, subscriptions renew every month under the terms. The pricing page lists paid plans with a 12-month commitment
- Ending a term early costs the last invoice times the months left in the term
- Port your numbers out before the subscription ends: the new provider must request it at least 30 calendar days before the term ends, and porting isn't allowed after termination
- The free trial lasts 7 days, for up to 5 users and 300 outbound minutes
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/ringover.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Ringover General Terms and Conditions of Sale and Services
Customer must notify Ringover at least thirty (30) days before the start of the next Subscription Term
(the notice deadline before the next term) - Ringover General Terms and Conditions of Sale and Services
Customer will continue to have access to the Subscription through the end of the then-current Subscription Term.
(access continues to the end of the term) - Ringover General Terms and Conditions of Sale and Services
Customer may de-activate its Subscription at any time, in Customer's sole discretion
(the terms' separate statement on deactivating at any time) - Ringover General Terms and Conditions of Sale and Services
CUSTOMER will not be entitled to receive any refund or credit for any such cancellation, suspension, or termination
(no refund for cancelling) - Ringover General Terms and Conditions of Sale and Services
If Customer believe it has been improperly charged and would like to request a refund, please contact Ringover
(how to ask for a refund of a wrong charge) - Ringover General Terms and Conditions of Sale and Services
CANCELLATION OF A SUBSCRIPTION MAY BE SUBJECT TO ADDITIONAL FEES AS SET FORTH IN THE APPLICABLE PURCHASE ORDER
(cancellation fees set by the purchase order) - Ringover General Terms and Conditions of Sale and Services
the Customer will be liable for early termination fees equal to the amount of the last invoice for the Subscription
(early termination fee) - Ringover General Terms and Conditions of Sale and Services
Customer must send a termination request, in accordance with the previous terms, from https://support.ringover.com
(where the termination request is sent) - Ringover General Terms and Conditions of Sale and Services
Thereafter, this Agreement will automatically renew for additional successive renewal terms
(automatic renewal) - Ringover General Terms and Conditions of Sale and Services
either Party gives the other Party written notice of non-renewal at least thirty (30) days prior to the expiration
(30 days' notice of non-renewal) - Ringover General Terms and Conditions of Sale and Services
EXCEPT FOR 12 MONTH PREPAYMENT, SHALL AUTOMATICALLY RENEW EVERY MONTH ON A CONTINUOUS BASIS
(monthly renewal, except 12-month prepayment) - Ringover General Terms and Conditions of Sale and Services
SUBSCRIPTION FEES WILL BE CHARGED BEGINNING ON THE DATE THE APPLICABLE PURCHASE ORDER IS SIGNED
(when subscription fees start) - Ringover General Terms and Conditions of Sale and Services
after a period of six (6) months following the termination of this Agreement or closure of the applicable account
(when numbers are released) - Ringover General Terms and Conditions of Sale and Services
Customer's Ringover Numbers will be made available for assignment to other customers of Ringover
(numbers can go to other customers) - Ringover General Terms and Conditions of Sale and Services
Customer shall have no right to make an outgoing portability request after termination or expiration of its Subscription
(no number porting out after the subscription ends) - Ringover General Terms and Conditions of Sale and Services
No expiration or termination will affect Customer's obligation to pay all Fees that may have become due
(fees owed still payable after termination) - Ringover pricing
Save 20%
(the yearly billing saving) - Ringover pricing
You can test our plans free of charge for 7 days.
(the 7-day free test) - Ringover General Terms and Conditions of Sale and Services
RINGOVER INC. GENERAL TERMS AND CONDITIONS OF SALE AND SERVICES
(these terms are Ringover Inc.'s) - Ringover General Terms and Conditions of Sale and Services
For companies located outside the US and Canada
(a separate version applies outside the US and Canada) - Ringover General Terms and Conditions of Sale and Services
In the event of early termination before the then current Subscription Term,
(when the early termination fee applies) - Ringover General Terms and Conditions of Sale and Services
for the Subscription multiplied by the number of months remaining until the end of the then current Subscription Term.
(the fee is multiplied by the months left) - Ringover General Terms and Conditions of Sale and Services
Such porting request shall be submitted by the new operator at least thirty (30) calendar days prior to the end
(port-out requests 30 days before the term ends) - Ringover pricing
12-month commitment
(paid plans are listed with a 12-month commitment) - Ringover pricing
The free trial allows up to a maximum of 5 users and includes 300 minutes in outbound calls.
(free trial limits) - Ringover Help Center
Submit a request
(the support site's request form)
Not confirmed yet
- The terms say a customer may de-activate a subscription at any time, and also require 30 days' notice before the next term. Which one applies to a given plan isn't explained.
- Ringover's help center has no article on cancelling, so the steps above follow the terms.
- No confirmation that a termination request was received is documented.
- The pricing page lists paid plans with a 12-month commitment but doesn't say whether that applies to monthly billing too.
- The terms for companies outside the US and Canada are a separate document; their notice, fee and refund rules aren't covered here.
- How long call data, recordings and account data are kept after an account closes isn't stated in the terms.
- Exporting call history, recordings or contacts before cancelling isn't documented.
- The pricing page also lists Meet.us, Empower and Airo plans. Their cancellation steps aren't covered here.
Independent re-check, 2026-10-08
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).