{
 "id": "ringover",
 "name": "Ringover",
 "category": "communication",
 "website": "https://www.ringover.com",
 "domains": [
  "ringover.com"
 ],
 "summary": "Send a termination request from support.ringover.com at least 30 days before your next subscription term starts. Plans renew automatically, there's no refund, and leaving mid-term costs the last invoice times the months left. Port your numbers out before the term ends: porting isn't allowed after termination.",
 "routes": [
  {
   "channel": "sales_contract",
   "label": "Subscriptions under the US and Canada terms",
   "applies_to": "Ringover subscriptions for companies in the US and Canada, under Ringover Inc.'s General Terms and Conditions of Sale and Services: monthly plans, and 12-month prepaid plans. Companies elsewhere have a separate version of the terms",
   "who": "The customer company on the subscription",
   "method": "form",
   "start_url": "https://support.ringover.com",
   "steps": [
    {
     "do": "Find the date your next Subscription Term starts (check your purchase order for your term and any cancellation fees)",
     "expect": null
    },
    {
     "do": "At least 30 days before that date, send a termination request from support.ringover.com, for example with Submit a request",
     "expect": null
    },
    {
     "do": "If you want to keep your phone numbers, have your new provider submit the port request at least 30 calendar days before the term ends",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep access through the end of the current Subscription Term",
   "notice": "At least thirty (30) days before the start of the next Subscription Term. The terms also set written notice of non-renewal at least thirty (30) days before the expiration.",
   "refund": "No refund or credit for a cancellation, suspension or termination. For a charge you believe was wrong, contact Ringover to request a refund.",
   "fees": "Cancelling may carry extra fees set out in the purchase order. Ending before the current Subscription Term is over makes you liable for an early termination fee: the last invoice multiplied by the months left in the term. Fees already due stay payable",
   "source_ids": [
    "s19",
    "s20",
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s21",
    "s22",
    "s8",
    "s26",
    "s9",
    "s10",
    "s11",
    "s12",
    "s16",
    "s23"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Yearly billing instead of monthly. The pricing page has a Monthly and Yearly toggle labelled Save 20%.",
   "evidence": "documented",
   "source_ids": [
    "s17"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current Subscription Term",
  "data_kept": null,
  "you_lose": [
   "Your Ringover numbers: six months after termination or account closure, they can be assigned to other Ringover customers",
   "The right to move your numbers to another provider once the subscription ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": null,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "The terms say the termination request is sent from the Ringover support site, at least 30 days before the next Subscription Term starts",
   "Except for 12-month prepayment, subscriptions renew every month under the terms. The pricing page lists paid plans with a 12-month commitment",
   "Ending a term early costs the last invoice times the months left in the term",
   "Port your numbers out before the subscription ends: the new provider must request it at least 30 calendar days before the term ends, and porting isn't allowed after termination",
   "The free trial lasts 7 days, for up to 5 users and 300 outbound minutes"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Customer must notify Ringover at least thirty (30) days before the start of the next Subscription Term",
   "supports": "the notice deadline before the next term"
  },
  {
   "id": "s2",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Customer will continue to have access to the Subscription through the end of the then-current Subscription Term.",
   "supports": "access continues to the end of the term"
  },
  {
   "id": "s3",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Customer may de-activate its Subscription at any time, in Customer's sole discretion",
   "supports": "the terms' separate statement on deactivating at any time"
  },
  {
   "id": "s4",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "CUSTOMER will not be entitled to receive any refund or credit for any such cancellation, suspension, or termination",
   "supports": "no refund for cancelling"
  },
  {
   "id": "s5",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "If Customer believe it has been improperly charged and would like to request a refund, please contact Ringover",
   "supports": "how to ask for a refund of a wrong charge"
  },
  {
   "id": "s6",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "CANCELLATION OF A SUBSCRIPTION MAY BE SUBJECT TO ADDITIONAL FEES AS SET FORTH IN THE APPLICABLE PURCHASE ORDER",
   "supports": "cancellation fees set by the purchase order"
  },
  {
   "id": "s7",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "the Customer will be liable for early termination fees equal to the amount of the last invoice for the Subscription",
   "supports": "early termination fee"
  },
  {
   "id": "s8",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Customer must send a termination request, in accordance with the previous terms, from https://support.ringover.com",
   "supports": "where the termination request is sent"
  },
  {
   "id": "s9",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Thereafter, this Agreement will automatically renew for additional successive renewal terms",
   "supports": "automatic renewal"
  },
  {
   "id": "s10",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "either Party gives the other Party written notice of non-renewal at least thirty (30) days prior to the expiration",
   "supports": "30 days' notice of non-renewal"
  },
  {
   "id": "s11",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "EXCEPT FOR 12 MONTH PREPAYMENT, SHALL AUTOMATICALLY RENEW EVERY MONTH ON A CONTINUOUS BASIS",
   "supports": "monthly renewal, except 12-month prepayment"
  },
  {
   "id": "s12",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "SUBSCRIPTION FEES WILL BE CHARGED BEGINNING ON THE DATE THE APPLICABLE PURCHASE ORDER IS SIGNED",
   "supports": "when subscription fees start"
  },
  {
   "id": "s13",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "after a period of six (6) months following the termination of this Agreement or closure of the applicable account",
   "supports": "when numbers are released"
  },
  {
   "id": "s14",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Customer's Ringover Numbers will be made available for assignment to other customers of Ringover",
   "supports": "numbers can go to other customers"
  },
  {
   "id": "s15",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Customer shall have no right to make an outgoing portability request after termination or expiration of its Subscription",
   "supports": "no number porting out after the subscription ends"
  },
  {
   "id": "s16",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "No expiration or termination will affect Customer's obligation to pay all Fees that may have become due",
   "supports": "fees owed still payable after termination"
  },
  {
   "id": "s17",
   "url": "https://www.ringover.com/pricing",
   "title": "Ringover pricing",
   "publisher": "vendor",
   "quote": "Save 20%",
   "supports": "the yearly billing saving"
  },
  {
   "id": "s18",
   "url": "https://www.ringover.com/pricing",
   "title": "Ringover pricing",
   "publisher": "vendor",
   "quote": "You can test our plans free of charge for 7 days.",
   "supports": "the 7-day free test"
  },
  {
   "id": "s19",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "RINGOVER INC. GENERAL TERMS AND CONDITIONS OF SALE AND SERVICES",
   "supports": "these terms are Ringover Inc.'s"
  },
  {
   "id": "s20",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "For companies located outside the US and Canada",
   "supports": "a separate version applies outside the US and Canada"
  },
  {
   "id": "s21",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "In the event of early termination before the then current Subscription Term,",
   "supports": "when the early termination fee applies"
  },
  {
   "id": "s22",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "for the Subscription multiplied by the number of months remaining until the end of the then current Subscription Term.",
   "supports": "the fee is multiplied by the months left"
  },
  {
   "id": "s23",
   "url": "https://www.ringover.com/terms",
   "title": "Ringover General Terms and Conditions of Sale and Services",
   "publisher": "vendor",
   "quote": "Such porting request shall be submitted by the new operator at least thirty (30) calendar days prior to the end",
   "supports": "port-out requests 30 days before the term ends"
  },
  {
   "id": "s24",
   "url": "https://www.ringover.com/pricing",
   "title": "Ringover pricing",
   "publisher": "vendor",
   "quote": "12-month commitment",
   "supports": "paid plans are listed with a 12-month commitment"
  },
  {
   "id": "s25",
   "url": "https://www.ringover.com/pricing",
   "title": "Ringover pricing",
   "publisher": "vendor",
   "quote": "The free trial allows up to a maximum of 5 users and includes 300 minutes in outbound calls.",
   "supports": "free trial limits"
  },
  {
   "id": "s26",
   "url": "https://support.ringover.com/hc/en-us",
   "title": "Ringover Help Center",
   "publisher": "vendor",
   "quote": "Submit a request",
   "supports": "the support site's request form"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "The terms say a customer may de-activate a subscription at any time, and also require 30 days' notice before the next term. Which one applies to a given plan isn't explained.",
   "Ringover's help center has no article on cancelling, so the steps above follow the terms.",
   "No confirmation that a termination request was received is documented.",
   "The pricing page lists paid plans with a 12-month commitment but doesn't say whether that applies to monthly billing too.",
   "The terms for companies outside the US and Canada are a separate document; their notice, fee and refund rules aren't covered here.",
   "How long call data, recordings and account data are kept after an account closes isn't stated in the terms.",
   "Exporting call history, recordings or contacts before cancelling isn't documented.",
   "The pricing page also lists Meet.us, Empower and Airo plans. Their cancellation steps aren't covered here."
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Corrected the early termination fee: the terms multiply the last invoice by the months left in the current term.",
    "Limited the route to the US and Canada terms (Ringover Inc.); the page has a separate version for companies elsewhere.",
    "Added the number-porting deadline: the new provider must request the port at least 30 calendar days before the term ends.",
    "Added the pricing page's 12-month commitment and the free trial limits; noted the commitment's unclear scope.",
    "Rewrote the unverified notes for readers."
   ]
  }
 },
 "page": "https://stackcut.io/cancel/ringover",
 "json": "https://stackcut.io/exits/ringover.json",
 "evidence": {
  "packet_revision": "a61e0c6e44ff5cb9a3eb0cb88455992bf2838270452c20dd64895120942e5f2c",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "ringover--sales-contract--r1",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}