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How to cancel Mint Mobile

Stop future Auto Renewal charges in the Mint app or website, or by calling 800-683-7392. Make the change at least 24 hours before the plan renews. Disabling renewal does not establish account termination or refund eligibility.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-06, then re-checked independently · JSON · Open data, CC BY 4.0

Open Mint Mobile's cancel page

The short answer

  • Where: Sign in to your Mint account, open My Account, and switch Auto Renewal off in payment preferences (mintmobile.com).
  • When it ends: Current prepaid plan continues through its already-paid period; no statement found on the cited page for post-expiration account status.

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Website Auto Renewal

Online, self-serve Mint Mobile plan with Auto Renewal enabled. Who can cancel: Mint account holder.

  1. Sign in to your Mint account, open My Account, and switch Auto Renewal off in payment preferences
Confirm it worked
Verify Auto Renewal is off in account preferences; exact confirmation wording is not specified
Access ends
Current prepaid plan continues through its already-paid period; no statement found on the cited page for post-expiration account status
Notice
Turn off Auto Renewal at least 24 hours before the payment cycle ends
Open the page
Source: mintmobile.com mintmobile.com

In the Mint Mobile app

Online, self-serve Mint Mobile plan with Auto Renewal enabled. Who can cancel: Mint account holder.

  1. Open the Mint Mobile app, tap Account, then Payment method, and turn Auto Renewal off
Confirm it worked
Verify Auto Renewal is off in account preferences; exact confirmation wording is not specified
Access ends
Current prepaid plan continues through its already-paid period; no statement found on the cited page for post-expiration account status
Notice
Turn off Auto Renewal at least 24 hours before the payment cycle ends
Source: mintmobile.com mintmobile.com

Phone Auto Renewal

By phone Mint Mobile plan with Auto Renewal enabled. Who can cancel: Mint account holder.

  1. Call Mint Mobile customer service at 800-683-7392 and request cancellation of Auto Renew
Access ends
Current prepaid plan continues through its already-paid period; no statement found on the cited page for post-expiration account status
Notice
At least 24 hours before the payment cycle ends
Open the page
Source: mintmobile.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Mint plans are prepaid; turning off Auto Renewal stops the next payment, not the currently paid service period.

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/mint_mobile.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. How do I set up and manage auto renewal? Any changes to your plan or Auto Renewal cancellations must be made at least 24 hours prior to your scheduled Auto Renewal date. (renewal stop deadline)
  2. How do I set up and manage auto renewal? This is also where to go to turn Auto Renewal off. (web account and app setting for auto renewal)
  3. Terms & Conditions contacting our customer service department at (800) 683-7392 (account preference and phone support)
  4. Terms & Conditions You must change your Auto Renew preferences or cancel 24 hours prior to the end of your payment cycle in order for the change to go into effect. (renewal cutoff)

Not confirmed yet

  • The documented route disables recurring renewal. The sources do not establish exact service end time, number-port procedure, prepaid refund rules, or account/data retention after expiry.

Independent re-check, 2026-10-06

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-06. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).