{
 "id": "mint_mobile",
 "name": "Mint Mobile",
 "category": "communication",
 "website": "https://www.mintmobile.com/",
 "domains": [
  "mintmobile.com"
 ],
 "summary": "Stop future Auto Renewal charges in the Mint app or website, or by calling 800-683-7392. Make the change at least 24 hours before the plan renews. Disabling renewal does not establish account termination or refund eligibility.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Mint Mobile plan with Auto Renewal enabled",
   "who": "Mint account holder",
   "method": "self_serve",
   "start_url": "https://mintmobile.com/login",
   "steps": [
    {
     "do": "Sign in to your Mint account, open My Account, and switch Auto Renewal off in payment preferences",
     "expect": null
    }
   ],
   "confirm_by": "Verify Auto Renewal is off in account preferences; exact confirmation wording is not specified",
   "effective": "Current prepaid plan continues through its already-paid period; no statement found on the cited page for post-expiration account status",
   "notice": "Turn off Auto Renewal at least 24 hours before the payment cycle ends",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4"
   ],
   "label": "Website Auto Renewal"
  },
  {
   "channel": "direct_app",
   "applies_to": "Mint Mobile plan with Auto Renewal enabled",
   "who": "Mint account holder",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Mint Mobile app, tap Account, then Payment method, and turn Auto Renewal off",
     "expect": null
    }
   ],
   "confirm_by": "Verify Auto Renewal is off in account preferences; exact confirmation wording is not specified",
   "effective": "Current prepaid plan continues through its already-paid period; no statement found on the cited page for post-expiration account status",
   "notice": "Turn off Auto Renewal at least 24 hours before the payment cycle ends",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4"
   ]
  },
  {
   "channel": "direct_web",
   "applies_to": "Mint Mobile plan with Auto Renewal enabled",
   "who": "Mint account holder",
   "method": "phone",
   "start_url": "https://www.mintmobile.com/plan-terms-and-conditions/",
   "steps": [
    {
     "do": "Call Mint Mobile customer service at 800-683-7392 and request cancellation of Auto Renew",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Current prepaid plan continues through its already-paid period; no statement found on the cited page for post-expiration account status",
   "notice": "At least 24 hours before the payment cycle ends",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s3",
    "s4"
   ],
   "label": "Phone Auto Renewal"
  }
 ],
 "sources": [
  {
   "id": "s1",
   "url": "https://www.mintmobile.com/help/how-do-i-set-up-and-manage-auto-renewal/",
   "title": "How do I set up and manage auto renewal?",
   "publisher": "vendor",
   "quote": "Any changes to your plan or Auto Renewal cancellations must be made at least 24 hours prior to your scheduled Auto Renewal date.",
   "supports": "renewal stop deadline"
  },
  {
   "id": "s2",
   "url": "https://www.mintmobile.com/help/how-do-i-set-up-and-manage-auto-renewal/",
   "title": "How do I set up and manage auto renewal?",
   "publisher": "vendor",
   "quote": "This is also where to go to turn Auto Renewal off.",
   "supports": "web account and app setting for auto renewal"
  },
  {
   "id": "s3",
   "url": "https://www.mintmobile.com/plan-terms-and-conditions/",
   "title": "Terms & Conditions",
   "publisher": "vendor",
   "quote": "contacting our customer service department at (800) 683-7392",
   "supports": "account preference and phone support"
  },
  {
   "id": "s4",
   "url": "https://www.mintmobile.com/plan-terms-and-conditions/",
   "title": "Terms & Conditions",
   "publisher": "vendor",
   "quote": "You must change your Auto Renew preferences or cancel 24 hours prior to the end of your payment cycle in order for the change to go into effect.",
   "supports": "renewal cutoff"
  }
 ],
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Mint plans are prepaid; turning off Auto Renewal stops the next payment, not the currently paid service period."
  ]
 },
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-06",
  "by": "stackcut-research",
  "unverified": [
   "The documented route disables recurring renewal. The sources do not establish exact service end time, number-port procedure, prepaid refund rules, or account/data retention after expiry."
  ],
  "review": {
   "by": "codex-independent-review",
   "on": "2026-10-06",
   "result": "partial",
   "notes": [
    "Independently read the cited official pages on 2026-10-06. Corrected quote fidelity, scope, and channel wording where needed. State and plan qualifications remain explicit; missing timing, confirmation, refund, or equipment facts remain unknown. No customer cancellation flow or outcome was executed."
   ]
  }
 },
 "page": "https://stackcut.io/cancel/mint_mobile",
 "json": "https://stackcut.io/exits/mint_mobile.json",
 "evidence": {
  "packet_revision": "88dde7aac696672d0acabdedca37a9dd917547550b7c50754a3c8b0d259509dc",
  "docs_checked_on": "2026-10-06",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-06",
   "age_days": 3,
   "stale_after_days": 30,
   "next_check_on": "2026-11-05"
  },
  "routes": [
   {
    "route_id": "mint-mobile--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-06",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-06",
     "age_days": 3,
     "stale_after_days": 30,
     "next_check_on": "2026-11-05"
    }
   },
   {
    "route_id": "mint-mobile--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-10-06",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-06",
     "age_days": 3,
     "stale_after_days": 30,
     "next_check_on": "2026-11-05"
    }
   },
   {
    "route_id": "mint-mobile--direct-web--r3",
    "channel": "direct_web",
    "checked_on": "2026-10-06",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-06",
     "age_days": 3,
     "stale_after_days": 30,
     "next_check_on": "2026-11-05"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}