Business software · Marketing and sales

How to cancel Hunter

The team owner cancels at Account, Billing & subscription: Details tab, Cancel plan, then confirm. The paid plan lasts to the end of the billing period, then drops to Free (50 monthly credits). Cancel before the renewal charge: no refunds once payment is processed. Add-ons cancel separately.

The short answer

  • Where: Go to Account, then Billing & subscription (hunter.io).
  • When it ends: You keep the paid plan until the end of the current billing period (for a yearly plan, the end of the yearly term); then the account switches to the Free plan.
  • Before you go: export Saved leads (people) and companies. What to save
  • Want to keep it for less? Pause and more. Options

Before you cancel

Export first

  • Saved leads (people) and companies: Select the leads, then choose Export under the three dots; for companies, the Export button appears as soon as you select them (CSV). Companies: up to 100,000 per export on paid plans, 100 on the Free plan; no limit for leads from people lists; larger exports are emailed help.hunter.io

What happens to your data

Your account, contacts, leads, sequences and data are kept (the account moves to the Free plan): nothing is deleted.

What you lose

  • Paid-plan credits: the Free plan has 50 monthly credits
  • Company exports above 100 per export
  • Running sequences: they pause when the paid plan ends

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

In your account

Online, self-serve Hunter paid plans (monthly or yearly, including Data Platform plans) billed by Hunter. Who can cancel: The team owner.

  1. Go to Account, then Billing & subscriptionYou should see: Details
  2. Open the Details tabYou should see: Cancel plan
  3. At the top of your plan card, click Cancel plan
  4. Follow the on-screen steps to confirm
  5. To stop add-ons too (extra email account slots, domains, Inbox Protection), cancel each add-on's renewal from its table on the Details tab
Confirm it worked
The Billing & subscription page shows the cancellation status, the date access ends and an option to resubscribe
Access ends
You keep the paid plan until the end of the current billing period (for a yearly plan, the end of the yearly term); then the account switches to the Free plan
Notice
Cancel before the renewal charge: if it goes through first, even by a few hours, you're billed for that period
Refunds
No refunds for unused or partially used subscriptions once payment has been processed

By email

By email Any Hunter subscription. Who can cancel: The team owner; if the owner has left the company, a colleague writing from a company email address.

  1. Email Hunter's Support team at contact@hunter.io and ask to cancel the plan's renewal before the next charge
  2. If the subscription owner has left the company, write from a company email address and include the previous owner's name and email; Hunter verifies you, then transfers ownership or cancels
Access ends
The cancellation takes effect at the end of the current billing period
Notice
Tell Hunter before the end of the subscription period, or it renews automatically
Refunds
Hunter does not refund users who ask to cancel, whatever the reason

Enterprise plans

Through sales Hunter Enterprise plans on a contract. Who can cancel: The subscription owner, through the Account Manager.

  1. Check your contract for the minimum committed duration
  2. Contact your Account Manager to cancel: Enterprise subscriptions can only be cancelled after that minimum committed duration
Access ends
Not before the end of the minimum committed duration in your contract
Refunds
Hunter does not refund users who ask to cancel, whatever the reason

Questions people ask

Can I get a refund if I cancel Hunter?

In your account: No refunds for unused or partially used subscriptions once payment has been processed. By email: Hunter does not refund users who ask to cancel, whatever the reason.

Source: help.hunter.io hunter.io

If I cancel Hunter, when does my access end?

In your account: You keep the paid plan until the end of the current billing period (for a yearly plan, the end of the yearly term); then the account switches to the Free plan. By email: The cancellation takes effect at the end of the current billing period. Enterprise plans: Not before the end of the minimum committed duration in your contract.

Source: help.hunter.io hunter.io

Can I pause Hunter instead of cancelling?

Pause a monthly All-in-one Outreach plan (Starter, Growth, Scale) for 1, 2 or 3 months with Pause plan on the plan card. The account, sequences and leads stay, you get Free plan access meanwhile, and the plan resumes with 30% off the first payment (not if you end the pause early). Not for yearly, Data Platform or Enterprise plans.

Source: help.hunter.io

How long before renewal do I need to cancel Hunter?

In your account: Cancel before the renewal charge: if it goes through first, even by a few hours, you're billed for that period. By email: Tell Hunter before the end of the subscription period, or it renews automatically.

Source: help.hunter.io hunter.io

What happens to my data when I cancel Hunter?

Your account, contacts, leads, sequences and data are kept (the account moves to the Free plan): nothing is deleted.

Source: help.hunter.io help.hunter.io

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Pause Pause a monthly All-in-one Outreach plan (Starter, Growth, Scale) for 1, 2 or 3 months with Pause plan on the plan card. The account, sequences and leads stay, you get Free plan access meanwhile, and the plan resumes with 30% off the first payment (not if you end the pause early). Not for yearly, Data Platform or Enterprise plans help.hunter.io
  • Free plan After cancelling, the account keeps the Free plan: 50 monthly credits shared across all Hunter tools help.hunter.io
  • Cheaper plan Downgrade to a lower tier (for example Scale to Growth to Starter) with Change plan: it takes effect immediately, credits you already have roll over in an extra pack, and add-ons stay active until you cancel them help.hunter.io
  • Pay yearly Switch a monthly All-in-one Outreach plan to yearly billing and save 30% help.hunter.io

Cheaper ways to get the same job done

Stackcut prices the alternatives to Hunter from public list prices.

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Only the team owner can cancel, pause or change the plan
  • Cancel before the renewal charge: even a few hours late means paying for the next period, with no refund
  • Add-ons (extra email account slots, domains, Inbox Protection) renew separately: cancel them from the Details tab tables
  • Credit packs stay valid for 3 months from purchase, whatever happens to the subscription
  • Monthly outreach plans can be paused for 1 to 3 months instead of cancelled
  • Enterprise plans can only be cancelled after the contract's minimum committed duration: contact the Account Manager
  • If the subscription owner has left, email contact@hunter.io from a company address with the previous owner's name and email

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/hunter.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Cancel your subscription's renewal Only the team owner can cancel a subscription. (who can cancel)
  2. Cancel your subscription's renewal Go to Account → Billing & subscription (where the flow starts)
  3. Cancel your subscription's renewal Open the Details tab (the Details tab)
  4. Cancel your subscription's renewal At the top of your plan card, click Cancel plan (the Cancel plan button)
  5. Cancel your subscription's renewal Follow the on-screen steps to confirm (the confirm step)
  6. Cancel your subscription's renewal You keep your paid plan until the end of your current billing period. (when access ends)
  7. Cancel your subscription's renewal If your renewal charge happens before you cancel, even by a few hours, you'll be billed for that period. (cancel before the renewal charge)
  8. Cancel your subscription's renewal At the end of your billing period, your account switches to the Free plan. (the account moves to Free)
  9. Cancel your subscription's renewal You'll keep 50 monthly credits shared across all Hunter tools. (what the Free plan keeps)
  10. Cancel your subscription's renewal Hunter doesn't offer refunds for unused or partially used subscriptions once payment has been processed. (no refunds)
  11. Your Billing & subscription page explained You can cancel any add-on renewal directly from these tables (cancelling add-ons)
  12. Change your plan: upgrade, downgrade or switch to yearly Additional email account slots, domains, and Inbox Protection are separate from your plan: they remain active after a downgrade. (add-ons are separate from the plan)
  13. Hunter Terms of Service You may cancel your account at any time via email to Hunter or in the Settings section of your account's dashboard. (cancelling by email)
  14. Your Billing & subscription page explained For more information, contact our Support team: contact@hunter.io (the Support email address)
  15. Hunter Terms of Service If you cancel paid Services, the cancellation will take effect at the end of your current billing period. (when a cancellation takes effect)
  16. Hunter Terms of Service Unless you notify Hunter before the end of the applicable subscription period that you want to cancel an Upgrade, your Upgrade subscription will automatically renew (automatic renewal)
  17. Hunter Terms of Service Hunter does not provide refunds to users who request cancellation of Services, regardless of the reason for the request. (no refunds in the Terms)
  18. Pause your subscription's renewal Only the subscription owner can pause a subscription. (who can pause)
  19. Pause your subscription's renewal Choose how long you want to pause: 1, 2, or 3 months (pause lengths)
  20. Pause your subscription's renewal At the top of your plan card, click Pause plan (the Pause plan button)
  21. Pause your subscription's renewal Your account, sequences, and leads stay intact: nothing is deleted. (data during a pause)
  22. Pause your subscription's renewal Your paid plan resumes automatically: with a 30% discount applied to the first payment. (the discount after a pause)
  23. Pause your subscription's renewal Monthly All-in-one Outreach plans (Starter, Growth, Scale) (plans that can pause)
  24. Pause your subscription's renewal Yearly plans, Data Platform plans, Enterprise plans, Free plan (plans that can't pause)
  25. Pause your subscription's renewal If you remove the pause early, the 30% discount won't apply. (ending a pause early)
  26. Change your plan: upgrade, downgrade or switch to yearly Downgrading to a lower tier (e.g., Scale → Growth → Starter) works similarly as upgrading. (downgrading)
  27. Change your plan: upgrade, downgrade or switch to yearly Existing credits roll over: anything left from your previous paid plan is rolled over in an extra pack. (credits after a downgrade)
  28. Change your plan: upgrade, downgrade or switch to yearly If you're on a monthly All-in-one Outreach plan, you can switch to yearly billing at any time and save 30%. (the yearly saving)
  29. Export your saved leads and companies located under the three dots (where the Export action is)
  30. Export your saved leads and companies a CSV file (the export format)
  31. Export your saved leads and companies 100,000 companies per export (the paid-plan company export limit)
  32. Export your saved leads and companies 100 companies per export (the Free plan company export limit)
  33. Export your saved leads and companies There are no limits when exporting leads from the people lists (no limit on lead exports)
  34. Export your saved leads and companies Larger exports are sent to you by email instead of downloading immediately (large exports come by email)
  35. Cancel your subscription's renewal Credit packs stay valid for 3 months from the date of purchase, regardless of your subscription status. (credit packs outlast the subscription)
  36. Change your plan: upgrade, downgrade or switch to yearly Only the subscription owner can change the plan. (who can change the plan)
  37. Cancel your subscription's renewal Enterprise subscriptions can only be cancelled after the minimum committed duration specified on your contract. Please reach out to your Account Manager to discuss your situation. (Enterprise plans)
  38. Cancel your subscription's renewal Data Platform plans can be cancelled the same way as All-in-one Outreach plans, from the Details tab. (Data Platform plans use the same flow)
  39. Cancel your subscription's renewal Your account, contacts, leads, sequences, and data are preserved. Nothing is deleted. (data kept after cancelling)
  40. Cancel your subscription's renewal Your sequences will pause when your paid plan ends. (sequences pause)
  41. Cancel your subscription's renewal If you don't have access to their email, contact our support team from a company email address. (when the owner has left)
  42. Cancel your subscription's renewal Include the previous owner's name and email, and we'll help you transfer ownership or cancel the subscription on your behalf. (support can transfer ownership or cancel)
  43. Cancel your subscription's renewal If you're the subscription owner, you see the cancellation status, the date access ends, and the option to resubscribe. (what confirms a cancellation)
  44. Export your saved leads and companies the Export button will be immediately visible after selecting the companies to export (exporting companies)
  45. Change your plan: upgrade, downgrade or switch to yearly Immediate effect: your new credit allowance is added to your account right away. (downgrades take effect immediately)
  46. Cancel your subscription's renewal Yearly plans can be cancelled at any time. You'll keep access until your yearly term ends (the original renewal date) and there's no refund for the unused portion. (yearly plans)

Not confirmed yet

  • Whether the cancel flow offers a pause or asks for a reason before confirming isn't spelled out (the help says to follow the on-screen steps)
  • Enterprise contract notice terms aren't published: the help says only that Enterprise plans can be cancelled after the contract's minimum committed duration
  • Hunter's pricing page couldn't be checked, so plan prices aren't covered

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).