The short answer
- Where: On a desktop or laptop browser (not a phone), sign in and click Settings on the left, under the Account Settings tab (account.beacons.ai).
- When it ends: Immediately: the subscription's features stop as soon as you cancel and the account goes back to the Free Subscription; the paid term isn't renewed.
- Before you go: export Your Audience (email subscribers). What to save
- Want to keep it for less? Free plan and more. Options
Before you cancel
Export first
- Your Audience (email subscribers): Sign in, go to Audience, and click the grey download icon under the blue Import Audience Members button. For ongoing sync, subscribers can also be sent to Mailchimp or Zapier (Spreadsheet file) help.beacons.ai
What happens to your data
Cancelling keeps the account on the Free plan. Deleting it (after cancelling back to free) removes your password and all related information, files and content, though Beacons may be required to keep some information for a time.
What you lose
- Premium features, which can change your page's appearance and functionality
- Your custom domain: domains are only available on paid plans and are unlinked when the account drops to the free plan
- A domain obtained through Beacons stays Beacons' property; transferring it out costs a one-time $70
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Billed by Beacons
- On a desktop or laptop browser (not a phone), sign in and click Settings on the left, under the Account Settings tabYou should see:
Billing
- Click Billing, then your specific subscriptionYou should see:
a Manage button to the right of the subscription
- Click Manage, then Cancel at the bottom right
- Return to Account Settings and refresh the page if neededYou should see:
you are back on the Free Subscription
- Confirm it worked
- Account Settings shows you're back on the Free Subscription (refresh the page if needed)
- Access ends
- Immediately: the subscription's features stop as soon as you cancel and the account goes back to the Free Subscription; the paid term isn't renewed
- Notice
- Subscriptions renew automatically at Beacons' then-current price on the renewal date, so cancel before it
- Refunds
- Paid subscription fees are non-refundable except where required by law, and there's no prorated refund for the current period; Beacons says it may offer a pro-rated refund when you need extra help (email support@beacons.ai)
Questions people ask
Can I get a refund if I cancel Beacons?
Paid subscription fees are non-refundable except where required by law, and there's no prorated refund for the current period; Beacons says it may offer a pro-rated refund when you need extra help (email support@beacons.ai).
Source: help.beacons.ai beacons.ai
If I cancel Beacons, when does my access end?
Immediately: the subscription's features stop as soon as you cancel and the account goes back to the Free Subscription; the paid term isn't renewed.
Source: help.beacons.ai beacons.ai
How long before renewal do I need to cancel Beacons?
Subscriptions renew automatically at Beacons' then-current price on the renewal date, so cancel before it.
Source: beacons.ai
What happens to my data when I cancel Beacons?
Cancelling keeps the account on the Free plan. Deleting it (after cancelling back to free) removes your password and all related information, files and content, though Beacons may be required to keep some information for a time.
Source: help.beacons.ai beacons.ai
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Free plan Drop to the Free plan: unlimited link-in-bio links, a media kit, a store with a 9% transaction fee, 50 email sends a month and 5 link-in-bio pages help.beacons.ai
- Cheaper plan Move to a cheaper paid tier (Creator Plus and Creator Max build on Creator) with the Downgrade option under Subscription in Account Settings beacons.ai help.beacons.ai
Cheaper ways to get the same job done
Stackcut prices the alternatives to Beacons from public list prices.
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- Cancelling ends premium features at once and there's no prorated refund: cancel close to the renewal date, not early in the period
- Cancel on a desktop or laptop browser: the help page says it can't be done on a mobile device
- If Billing lists more than one subscription, cancel each paid one; the steps pick one specific subscription at a time
- To delete the account, first cancel back to the free plan, then use Delete Account at the bottom of Account Settings; a manager of an account can't delete it
- A domain bought through Beacons stays Beacons' property: to keep it, ask support@beacons.ai about the one-time $70 transfer
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/beacons.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Delete your account (separate from cancelling)
Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).
Link from JustDeleteMe (MIT).
Sources
- How to Cancel my Subscriptions
Go to your Account Settings, click on Billing then your specific subscription.
(where the cancel flow starts) - How to Cancel my Subscriptions
Click on the "Manage" button to the right of your subscription and click on "Cancel"
(the Manage and Cancel buttons) - How to Cancel my Subscriptions
It's important to note that this must be done via desktop/computer rather than mobile device
(cancel on a computer) - How to Cancel my Subscriptions
Now, when you return to the Account Settings page, you see that you are now back to the Free Subscription!
(how to confirm the cancellation) - How to Cancel my Subscriptions
Canceling your subscription may alter your page appearance and functionality, due to the loss of premium features
(what cancelling changes) - How to Delete Your Beacons Account
Click on the "Manage" button to the right of your subscription and click on "Cancel" at the bottom right corner
(where the Cancel button is) - Beacons Terms of Use
your subscription will not be renewed after your then-current term expires
(renewal stops after the current term) - Beacons Terms of Use
your subscription will automatically commence on the first day following the end of such period
(automatic renewal) - Beacons Terms of Use
at Beacons' then-current price for such subscription
(renewal price) - Beacons Terms of Use
you will not be eligible for a prorated refund of any portion of the Subscription Fee paid
(no prorated refund) - Can I Get a Refund?
all paid subscription fees are non-refundable, except when required by law.
(the refund policy) - Can I Get a Refund?
In this situation, we are willing to offer you a pro-rated refund.
(a discretionary pro-rated refund) - Beacons Pricing Plans
Link-in-Bio: Add unlimited links, customize your page, and showcase your brand.
(Free plan: link-in-bio) - Beacons Pricing Plans
Media Kit: Customizable media kit for scoring brand deals.
(Free plan: media kit) - Beacons Pricing Plans
Selling Products: Use the store app with a 9% transaction fee.
(Free plan: store fee) - Beacons Pricing Plans
Email Marketing: 50 Email sends per month.
(Free plan: email sends) - Beacons Pricing Plans
5 Link in Bio Pages
(Free plan: page limit) - Beacons Terms of Use
clicking the "Downgrade" option under the "Subscription" section
(the Downgrade option) - Beacons Pricing Plans
For serious sellers ready to maximize their earnings, Creator Plus offers all Creator features plus:
(the plan tiers) - How to Export Your Audience
1.) Batch spreadsheet export of subscribers
(the spreadsheet export) - How to Export Your Audience
Click the grey download icon (underneath the blue "Import Audience Members" button)
(the export button) - How to Export Your Audience
2.) Real-time automatic export via Mailchimp or Zapier integration
(ongoing export by integration) - Why isn't My Domain Working?
Domains are only available as part of a paid Beacons plan.
(custom domains need a paid plan) - Why isn't My Domain Working?
If your account has been downgraded to the free plan, your domain will be unlinked.
(the domain is unlinked on free) - Can I Transfer My Domain Out of Beacons?
all custom domains obtained through our site will remain the property of Beacons.
(Beacons keeps domains it sold) - Can I Transfer My Domain Out of Beacons?
We do offer a Domain Processing and Transfer service for a one-time fee of $70.
(the transfer fee) - How to Delete Your Beacons Account
You MUST first cancel your current subscription back to the free plan.
(cancel before deleting) - How to Delete Your Beacons Account
Go to Account Settings then scroll to the bottom of the Account Settings Page to Delete Account.
(where to delete the account) - How to Delete Your Beacons Account
You can't delete an account as a manager of an account!
(managers can't delete) - Beacons Terms of Use
Termination of all Services also includes deletion of your password and all related information
(what deletion removes) - How do I Upgrade my Beacons Subscriptions?
You are able to connect your PayPal for payment as well
(PayPal as a payment method) - Beacons Terms of Use
If you cancel your subscription, you will not be able to use the features offered within the subscription immediately upon cancellation
(premium features end at once when you cancel) - Beacons Terms of Use
unless you cancel your subscription prior to the Renewal Commencement Date
(cancel before the renewal date) - Beacons Terms of Use
we may be required to keep such information and not delete it
(some information may be kept after deletion) - How to Delete Your Beacons Account
Click on "Settings" on the left tab
(the first step)
Not confirmed yet
- The pricing page (beacons.ai/pricing) couldn't be read, so prices and any annual billing option aren't confirmed
- Beacons' help pages don't say whether its mobile apps sell subscriptions through Apple or Google
- Whether paying by PayPal also needs the PayPal automatic payment to be cancelled isn't documented
- How long data is kept after cancelling or deleting isn't stated
Independent re-check, 2026-09-29
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).