{
 "id": "beacons",
 "name": "Beacons",
 "category": "marketing_sales",
 "website": "https://beacons.ai",
 "domains": [
  "beacons.ai"
 ],
 "summary": "On a computer (not mobile), open Account Settings, Billing, pick the subscription, click Manage, then Cancel. Premium features end immediately, with no prorated refund, and you drop to the Free plan. A custom domain is unlinked, and domains bought through Beacons stay Beacons' property ($70 transfer).",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Beacons paid plans (Creator, Creator Plus, Creator Max) billed by Beacons, paid by card or PayPal",
   "who": "The account holder, signed in on a desktop or laptop browser",
   "method": "self_serve",
   "start_url": "https://account.beacons.ai/account-settings/home/billing",
   "steps": [
    {
     "do": "On a desktop or laptop browser (not a phone), sign in and click Settings on the left, under the Account Settings tab",
     "expect": "Billing"
    },
    {
     "do": "Click Billing, then your specific subscription",
     "expect": "a Manage button to the right of the subscription"
    },
    {
     "do": "Click Manage, then Cancel at the bottom right",
     "expect": null
    },
    {
     "do": "Return to Account Settings and refresh the page if needed",
     "expect": "you are back on the Free Subscription"
    }
   ],
   "confirm_by": "Account Settings shows you're back on the Free Subscription (refresh the page if needed)",
   "effective": "Immediately: the subscription's features stop as soon as you cancel and the account goes back to the Free Subscription; the paid term isn't renewed",
   "notice": "Subscriptions renew automatically at Beacons' then-current price on the renewal date, so cancel before it",
   "refund": "Paid subscription fees are non-refundable except where required by law, and there's no prorated refund for the current period; Beacons says it may offer a pro-rated refund when you need extra help (email support@beacons.ai)",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s32",
    "s33",
    "s35"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Drop to the Free plan: unlimited link-in-bio links, a media kit, a store with a 9% transaction fee, 50 email sends a month and 5 link-in-bio pages",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14",
    "s15",
    "s16",
    "s17"
   ]
  },
  {
   "type": "downgrade",
   "what": "Move to a cheaper paid tier (Creator Plus and Creator Max build on Creator) with the Downgrade option under Subscription in Account Settings",
   "evidence": "documented",
   "source_ids": [
    "s18",
    "s19"
   ]
  }
 ],
 "export": [
  {
   "data": "Your Audience (email subscribers)",
   "how": "Sign in, go to Audience, and click the grey download icon under the blue Import Audience Members button. For ongoing sync, subscribers can also be sent to Mailchimp or Zapier",
   "format": "Spreadsheet file",
   "limits": null,
   "source_ids": [
    "s20",
    "s21",
    "s22"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "Premium features end as soon as you cancel; the account goes back to the Free Subscription",
  "data_kept": "Cancelling keeps the account on the Free plan. Deleting it (after cancelling back to free) removes your password and all related information, files and content, though Beacons may be required to keep some information for a time",
  "you_lose": [
   "Premium features, which can change your page's appearance and functionality",
   "Your custom domain: domains are only available on paid plans and are unlinked when the account drops to the free plan",
   "A domain obtained through Beacons stays Beacons' property; transferring it out costs a one-time $70"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling ends premium features at once and there's no prorated refund: cancel close to the renewal date, not early in the period",
   "Cancel on a desktop or laptop browser: the help page says it can't be done on a mobile device",
   "If Billing lists more than one subscription, cancel each paid one; the steps pick one specific subscription at a time",
   "To delete the account, first cancel back to the free plan, then use Delete Account at the bottom of Account Settings; a manager of an account can't delete it",
   "A domain bought through Beacons stays Beacons' property: to keep it, ask support@beacons.ai about the one-time $70 transfer"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.beacons.ai/en/articles/4695169",
   "title": "How to Cancel my Subscriptions",
   "publisher": "vendor",
   "quote": "Go to your Account Settings, click on Billing then your specific subscription.",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://help.beacons.ai/en/articles/4695169",
   "title": "How to Cancel my Subscriptions",
   "publisher": "vendor",
   "quote": "Click on the \"Manage\" button to the right of your subscription and click on \"Cancel\"",
   "supports": "the Manage and Cancel buttons"
  },
  {
   "id": "s3",
   "url": "https://help.beacons.ai/en/articles/4695169",
   "title": "How to Cancel my Subscriptions",
   "publisher": "vendor",
   "quote": "It's important to note that this must be done via desktop/computer rather than mobile device",
   "supports": "cancel on a computer"
  },
  {
   "id": "s4",
   "url": "https://help.beacons.ai/en/articles/4695169",
   "title": "How to Cancel my Subscriptions",
   "publisher": "vendor",
   "quote": "Now, when you return to the Account Settings page, you see that you are now back to the Free Subscription!",
   "supports": "how to confirm the cancellation"
  },
  {
   "id": "s5",
   "url": "https://help.beacons.ai/en/articles/4695169",
   "title": "How to Cancel my Subscriptions",
   "publisher": "vendor",
   "quote": "Canceling your subscription may alter your page appearance and functionality, due to the loss of premium features",
   "supports": "what cancelling changes"
  },
  {
   "id": "s6",
   "url": "https://help.beacons.ai/en/articles/4695297",
   "title": "How to Delete Your Beacons Account",
   "publisher": "vendor",
   "quote": "Click on the \"Manage\" button to the right of your subscription and click on \"Cancel\" at the bottom right corner",
   "supports": "where the Cancel button is"
  },
  {
   "id": "s7",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "your subscription will not be renewed after your then-current term expires",
   "supports": "renewal stops after the current term"
  },
  {
   "id": "s8",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "your subscription will automatically commence on the first day following the end of such period",
   "supports": "automatic renewal"
  },
  {
   "id": "s9",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "at Beacons' then-current price for such subscription",
   "supports": "renewal price"
  },
  {
   "id": "s10",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "you will not be eligible for a prorated refund of any portion of the Subscription Fee paid",
   "supports": "no prorated refund"
  },
  {
   "id": "s11",
   "url": "https://help.beacons.ai/en/articles/4695489",
   "title": "Can I Get a Refund?",
   "publisher": "vendor",
   "quote": "all paid subscription fees are non-refundable, except when required by law.",
   "supports": "the refund policy"
  },
  {
   "id": "s12",
   "url": "https://help.beacons.ai/en/articles/4695489",
   "title": "Can I Get a Refund?",
   "publisher": "vendor",
   "quote": "In this situation, we are willing to offer you a pro-rated refund.",
   "supports": "a discretionary pro-rated refund"
  },
  {
   "id": "s13",
   "url": "https://help.beacons.ai/en/articles/4695681",
   "title": "Beacons Pricing Plans",
   "publisher": "vendor",
   "quote": "Link-in-Bio: Add unlimited links, customize your page, and showcase your brand.",
   "supports": "Free plan: link-in-bio"
  },
  {
   "id": "s14",
   "url": "https://help.beacons.ai/en/articles/4695681",
   "title": "Beacons Pricing Plans",
   "publisher": "vendor",
   "quote": "Media Kit: Customizable media kit for scoring brand deals.",
   "supports": "Free plan: media kit"
  },
  {
   "id": "s15",
   "url": "https://help.beacons.ai/en/articles/4695681",
   "title": "Beacons Pricing Plans",
   "publisher": "vendor",
   "quote": "Selling Products: Use the store app with a 9% transaction fee.",
   "supports": "Free plan: store fee"
  },
  {
   "id": "s16",
   "url": "https://help.beacons.ai/en/articles/4695681",
   "title": "Beacons Pricing Plans",
   "publisher": "vendor",
   "quote": "Email Marketing: 50 Email sends per month.",
   "supports": "Free plan: email sends"
  },
  {
   "id": "s17",
   "url": "https://help.beacons.ai/en/articles/4695681",
   "title": "Beacons Pricing Plans",
   "publisher": "vendor",
   "quote": "5 Link in Bio Pages",
   "supports": "Free plan: page limit"
  },
  {
   "id": "s18",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "clicking the \"Downgrade\" option under the \"Subscription\" section",
   "supports": "the Downgrade option"
  },
  {
   "id": "s19",
   "url": "https://help.beacons.ai/en/articles/4695681",
   "title": "Beacons Pricing Plans",
   "publisher": "vendor",
   "quote": "For serious sellers ready to maximize their earnings, Creator Plus offers all Creator features plus:",
   "supports": "the plan tiers"
  },
  {
   "id": "s20",
   "url": "https://help.beacons.ai/en/articles/4703745",
   "title": "How to Export Your Audience",
   "publisher": "vendor",
   "quote": "1.) Batch spreadsheet export of subscribers",
   "supports": "the spreadsheet export"
  },
  {
   "id": "s21",
   "url": "https://help.beacons.ai/en/articles/4703745",
   "title": "How to Export Your Audience",
   "publisher": "vendor",
   "quote": "Click the grey download icon (underneath the blue \"Import Audience Members\" button)",
   "supports": "the export button"
  },
  {
   "id": "s22",
   "url": "https://help.beacons.ai/en/articles/4703745",
   "title": "How to Export Your Audience",
   "publisher": "vendor",
   "quote": "2.) Real-time automatic export via Mailchimp or Zapier integration",
   "supports": "ongoing export by integration"
  },
  {
   "id": "s23",
   "url": "https://help.beacons.ai/en/articles/4695873",
   "title": "Why isn't My Domain Working?",
   "publisher": "vendor",
   "quote": "Domains are only available as part of a paid Beacons plan.",
   "supports": "custom domains need a paid plan"
  },
  {
   "id": "s24",
   "url": "https://help.beacons.ai/en/articles/4695873",
   "title": "Why isn't My Domain Working?",
   "publisher": "vendor",
   "quote": "If your account has been downgraded to the free plan, your domain will be unlinked.",
   "supports": "the domain is unlinked on free"
  },
  {
   "id": "s25",
   "url": "https://help.beacons.ai/en/articles/4696321",
   "title": "Can I Transfer My Domain Out of Beacons?",
   "publisher": "vendor",
   "quote": "all custom domains obtained through our site will remain the property of Beacons.",
   "supports": "Beacons keeps domains it sold"
  },
  {
   "id": "s26",
   "url": "https://help.beacons.ai/en/articles/4696321",
   "title": "Can I Transfer My Domain Out of Beacons?",
   "publisher": "vendor",
   "quote": "We do offer a Domain Processing and Transfer service for a one-time fee of $70.",
   "supports": "the transfer fee"
  },
  {
   "id": "s27",
   "url": "https://help.beacons.ai/en/articles/4695297",
   "title": "How to Delete Your Beacons Account",
   "publisher": "vendor",
   "quote": "You MUST first cancel your current subscription back to the free plan.",
   "supports": "cancel before deleting"
  },
  {
   "id": "s28",
   "url": "https://help.beacons.ai/en/articles/4695297",
   "title": "How to Delete Your Beacons Account",
   "publisher": "vendor",
   "quote": "Go to Account Settings then scroll to the bottom of the Account Settings Page to Delete Account.",
   "supports": "where to delete the account"
  },
  {
   "id": "s29",
   "url": "https://help.beacons.ai/en/articles/4695297",
   "title": "How to Delete Your Beacons Account",
   "publisher": "vendor",
   "quote": "You can't delete an account as a manager of an account!",
   "supports": "managers can't delete"
  },
  {
   "id": "s30",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "Termination of all Services also includes deletion of your password and all related information",
   "supports": "what deletion removes"
  },
  {
   "id": "s31",
   "url": "https://help.beacons.ai/en/articles/4695233",
   "title": "How do I Upgrade my Beacons Subscriptions?",
   "publisher": "vendor",
   "quote": "You are able to connect your PayPal for payment as well",
   "supports": "PayPal as a payment method"
  },
  {
   "id": "s32",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "If you cancel your subscription, you will not be able to use the features offered within the subscription immediately upon cancellation",
   "supports": "premium features end at once when you cancel"
  },
  {
   "id": "s33",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "unless you cancel your subscription prior to the Renewal Commencement Date",
   "supports": "cancel before the renewal date"
  },
  {
   "id": "s34",
   "url": "https://beacons.ai/i/terms",
   "title": "Beacons Terms of Use",
   "publisher": "vendor",
   "quote": "we may be required to keep such information and not delete it",
   "supports": "some information may be kept after deletion"
  },
  {
   "id": "s35",
   "url": "https://help.beacons.ai/en/articles/4695297",
   "title": "How to Delete Your Beacons Account",
   "publisher": "vendor",
   "quote": "Click on \"Settings\" on the left tab",
   "supports": "the first step"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "The pricing page (beacons.ai/pricing) couldn't be read, so prices and any annual billing option aren't confirmed",
   "Beacons' help pages don't say whether its mobile apps sell subscriptions through Apple or Google",
   "Whether paying by PayPal also needs the PayPal automatic payment to be cancelled isn't documented",
   "How long data is kept after cancelling or deleting isn't stated"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "effective: the Terms say subscription features stop immediately on cancellation (the packet implied access to the end of the term); summary, access_until and a tip now say so",
    "Resolved the open question on when features end, so the level is now docs",
    "start_url: the Billing page the help article links to",
    "data_kept: the Terms say Beacons may be required to keep some information after deletion",
    "Added a source for the first step (Settings on the left tab)"
   ]
  }
 },
 "delete_account": {
  "url": "https://account.beacons.ai/account-settings/home/profile",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "beacons",
  "name": "Beacons",
  "recipes": [
   {
    "id": "replace-beacons",
    "title": "Link-in-bio page",
    "best_year_one_net": 10
   }
  ]
 },
 "page": "https://stackcut.io/cancel/beacons",
 "json": "https://stackcut.io/exits/beacons.json",
 "evidence": {
  "packet_revision": "78abc8208079074247a0e9583111f228636fb16257d274644dee2691b8530823",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "beacons--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}