Personal subscriptions · AI tools

How to cancel X Premium and SuperGrok

Cancel each where you bought it. X Premium: Stripe via X Premium settings on x.com, or Apple or Google Play, at least 24 hours before renewal; it runs to the period's end with no refund. SuperGrok: grok.com billing (grok.com/?_s=billing), or Apple or Google Play.

By Stackcut · Partly confirmed (see what's unverified) on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open X Premium and SuperGrok's cancel page

The short answer

  • Where: Log in at x.com and open your X Premium settings (x.com).
  • When it ends: The subscription stays active until the end of the current subscription period.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

What you lose

  • X Premium or SuperGrok paid features once access ends

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

X Premium, bought on x.com

Online, self-serve X Premium (any tier) bought in a web browser on x.com and billed through Stripe. Who can cancel: The X account holder, logged in at x.com.

  1. Log in at x.com and open your X Premium settings
  2. Open the Stripe billing page from your X Premium settings
  3. Cancel the subscription on Stripe
Access ends
The subscription stays active until the end of the current subscription period
Notice
Cancel at least 24 hours before the subscription period ends
Refunds
No refund or credit for remaining days unless required by law (EU and UK consumers have 14 days after purchase to withdraw); X, not xAI, handles X Premium refunds
Open the page
Source: legal.x.com docs.x.ai

SuperGrok, bought on grok.com

Online, self-serve SuperGrok (including SuperGrok Heavy) bought on grok.com. Who can cancel: The Grok account holder, logged in at grok.com.

  1. While logged in, go to grok.com/?_s=billing (or grok.com, then Settings, then Billing)You should see: Manage Subscription
  2. Select Manage Subscription and cancel
  3. If the button doesn't open, turn off ad-blockers or try a private window or another browser; if it still fails, ask support to escalate the cancellation to the billing team
Refunds
Payments already made are non-refundable except where required by law; to ask anyway, use xAI's Refund Request form, signed in with the subscribing account. Approved refunds usually reach the original payment method within 5-10 business days
Open the page
Source: docs.x.ai x.ai

Billed by Apple (App Store)

In the billing platform's settings X Premium or SuperGrok bought in the X or Grok app on an iPhone or iPad. Who can cancel: The Apple Account that paid. Everything Apple bills, in one place.

  1. Open Settings on the device and tap your name (for X Premium you can also start from X Premium settings in the X iOS app)You should see: Subscriptions
  2. Tap Subscriptions, then X or GrokYou should see: Cancel Subscription
  3. Tap Cancel Subscription
Confirm it worked
An expiration message shows on the subscription, and there is no Cancel button
Access ends
For X Premium, active until the end of the current subscription period
Notice
For X Premium, at least 24 hours before the subscription period ends
Refunds
Apple handles all refunds for App Store purchases
Source: legal.x.com docs.x.ai support.apple.com

Billed by Google Play

In the billing platform's settings X Premium or SuperGrok bought in the X or Grok Android app. Who can cancel: The Google Account that paid. Everything Google Play bills, in one place.

  1. Go to your subscriptions in Google Play (for X Premium you can also start from X Premium settings in the X for Android app)You should see: Manage
  2. Next to X or Grok, select Manage, then Cancel subscriptionYou should see: a pop-up asking for a reason
  3. Pick a reason and select Continue
Confirm it worked
Google Play offers Resubscribe for the subscription
Access ends
You can keep using it for the time you've already paid
Notice
For X Premium, at least 24 hours before the subscription period ends
Refunds
SuperGrok: non-refundable except where required by law; ask through xAI's Refund Request form. X Premium: no refund for remaining days unless required by law
Open the page
Source: legal.x.com docs.x.ai support.google.com x.ai

Questions people ask

Can I get a refund if I cancel X Premium and SuperGrok?

X Premium, bought on x.com: No refund or credit for remaining days unless required by law (EU and UK consumers have 14 days after purchase to withdraw); X, not xAI, handles X Premium refunds. SuperGrok, bought on grok.com: Payments already made are non-refundable except where required by law; to ask anyway, use xAI's Refund Request form, signed in with the subscribing account. Approved refunds usually reach the original payment method within 5-10 business days. Billed by Apple (App Store): Apple handles all refunds for App Store purchases.

Source: legal.x.com docs.x.ai x.ai

If I cancel X Premium and SuperGrok, when does my access end?

X Premium, bought on x.com: The subscription stays active until the end of the current subscription period. Billed by Apple (App Store): For X Premium, active until the end of the current subscription period. Billed by Google Play: You can keep using it for the time you've already paid.

Source: legal.x.com support.google.com x.ai

How do I cancel X Premium and SuperGrok if I pay through Apple or Google Play?

Billed by Apple (App Store): Open Settings on the device and tap your name (for X Premium you can also start from X Premium settings in the X iOS app). Tap Subscriptions, then X or Grok. Tap Cancel Subscription. Billed by Google Play: Go to your subscriptions in Google Play (for X Premium you can also start from X Premium settings in the X for Android app). Next to X or Grok, select Manage, then Cancel subscription. Pick a reason and select Continue.

Source: legal.x.com support.apple.com docs.x.ai support.google.com

How long before renewal do I need to cancel X Premium and SuperGrok?

X Premium, bought on x.com: Cancel at least 24 hours before the subscription period ends. Billed by Apple (App Store): For X Premium, at least 24 hours before the subscription period ends.

Source: legal.x.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Switch X Premium to a lower tier on iOS, Android or the web instead of cancelling; on iOS the current tier's features stay until the end of the billing cycle, on the web the lower tier starts at once legal.x.com
  • Free plan Grok has a free tier with limits on Chat and Voice docs.x.ai

Cheaper ways to get the same job done

Stackcut prices the alternatives to SuperGrok (Grok) from public list prices.

General AI assistant
Best path saves $335 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • X Premium is billed and refunded by X, SuperGrok by xAI: cancel each one where it was bought
  • Sign in with the same account you bought with (Apple, X or Google login); a subscription may not show under a different login
  • Large unexpected charges are often a yearly SuperGrok Heavy plan
  • If grok.com's Manage Subscription button won't open, an ad-blocker or extension is the usual cause
  • A promotional or discounted X Premium period renews at the full price unless you cancel before the promotion ends
  • To cancel a gifted X Premium subscription, message @Premium on X

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/x_premium.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. X Purchaser Terms of Service you may only cancel your subscription via the Apple App Store, which can be accessed within your X Premium settings once you have logged into the X iOS App. (the Apple route for X Premium)
  2. X Purchaser Terms of Service you may only cancel your subscription via the Google Play Store, which can be accessed within your X Premium settings once you have logged into the X for Android App. (the Google Play route for X Premium)
  3. X Purchaser Terms of Service you may only cancel your subscription via Stripe, which can be accessed via the X website within your X Premium settings once you have logged into www.x.com. (the web route for X Premium)
  4. X Purchaser Terms of Service Regardless of how your subscription was purchased, your subscription automatically renews unless you cancel at least 24 hours before your subscription period ends. (the 24-hour notice)
  5. X Purchaser Terms of Service If you cancel your subscription, your subscription will remain active from the time you cancel until the end of your current subscription period. (when X Premium access ends)
  6. X Purchaser Terms of Service You will not receive a refund or credit for any remaining days in your current subscription period, unless required by law. (no X Premium refund)
  7. X Purchaser Terms of Service Upgrading and downgrading is currently only supported on iOS, Android, and web. (downgrading is possible)
  8. X Purchaser Terms of Service If you downgrade to another tier, your subscription and the associated features will remain through the end of the current billing cycle (how a downgrade applies on iOS)
  9. Grok Help & FAQ (Billing & Subscriptions) Web (grok.com): Visit grok.com/?_s=billing while logged in to manage your billing directly from the website (change plan, update payment, or cancel). (the SuperGrok web route)
  10. Grok Help & FAQ (Billing & Subscriptions) If the Manage Subscription button doesn't open, ad-blockers or other apps/extensions can block it - try an incognito window or a different browser. (the Manage Subscription button and the fix)
  11. Grok Help & FAQ (Billing & Subscriptions) If you still can't complete it, support can escalate the cancellation to the billing team. (support can cancel for you)
  12. Grok Help & FAQ (Billing & Subscriptions) Apple App Store (iOS): Apple handles the transaction. (the Apple route for SuperGrok)
  13. Grok Help & FAQ (Billing & Subscriptions) Google Play (Android): Cancel via Google Play. Refunds are handled by xAI - use the xAI Refund Request form. (the Google Play route for SuperGrok)
  14. Grok Help & FAQ (Billing & Subscriptions) If you have subscribed to SuperGrok, you can go to https://grok.com -> Settings -> Billing to manage your subscription (purchased from Grok Website) (the Settings path on grok.com)
  15. Grok Help & FAQ (Billing & Subscriptions) If you have subscribed to X Premium, X (not xAI) would be responsible for processing refund where required by law. (X handles X Premium refunds)
  16. Grok Help & FAQ (Billing & Subscriptions) Web (grok.com) or Google Play: handled by xAI. Submit your refund request using the xAI Refund Request form (sign in with the account used for the subscription). (SuperGrok refunds)
  17. Grok Help & FAQ (Billing & Subscriptions) Approved refunds are typically issued to your original payment method within 5-10 business days. (refund timing)
  18. Grok Help & FAQ (Billing & Subscriptions) Apple App Store: Apple handles all refunds for purchases made through the App Store. (Apple refunds)
  19. Grok Help & FAQ (Billing & Subscriptions) Make sure you're signed in with the same account everywhere (e.g. an Apple/X/Google login). (the sign-in tip)
  20. Grok Help & FAQ (Billing & Subscriptions) Large unexpected invoices are often a SuperGrok Heavy yearly subscription, not API usage. (the unexpected-charge tip)
  21. Grok Help & FAQ (Usage & Limits) You will still have access to Grok's free tier limits on Chat and Voice (the free tier)
  22. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  23. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm with Apple)
  24. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play steps)
  25. Cancel, pause, or change a subscription on Google Play For the subscription you want to restart, click Resubscribe. (how to confirm on Google Play (Resubscribe appears))
  26. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when a Google Play cancellation takes effect)
  27. X Purchaser Terms of Service If you are a consumer in a EU Member State or the UK, you agree you have fourteen (14) days after your purchase to withdraw from your contract (the EU and UK 14-day withdrawal right)
  28. X Purchaser Terms of Service TO AVOID ANY CHARGES AFTER A PROMOTION, YOU MUST CANCEL BEFORE THE END OF THE PROMOTION PERIOD (the promotion tip)
  29. X Purchaser Terms of Service If you downgrade to another tier, your current subscription and the associated features will switch to the new subscription tier immediately. (a web downgrade takes effect at once)
  30. xAI Terms of Service (Consumer) You can cancel your paid subscription at any time; however, payments already made are non-refundable, except where required by law. (SuperGrok payments are non-refundable)
  31. X Premium FAQ To cancel your gifted subscription, please message us at @Premium. (cancelling a gifted X Premium subscription)

Not confirmed yet

  • X's Premium FAQ covers where to manage the subscription (Settings, where you subscribed) and that features end with the billing cycle, but X doesn't document the Stripe cancel screens step by step
  • When SuperGrok access ends after cancelling, and any notice needed before renewal, aren't stated in xAI's FAQ or its Terms
  • Exact on-screen names in the Stripe cancel flow for X Premium are not documented
  • Prices for X Premium tiers and SuperGrok plans were not on pages we could read

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).