The short answer
- Where: From the email address on your account, email a cancellation request with your account email, full name, the last 4 digits of the card you subscribed with, and your subscription details. The help center gives contact@undetectable.ai, while the Terms' cancellation clause says to email support@undetectable.ai: sending it to both covers either.
- When it ends: Future charges stop from the date a valid cancellation request is received and confirmed, subject to any access remaining through the end of the current billing period; remaining words are lost immediately.
- Want to keep it for less? Pause and more. Options
Before you cancel
What you lose
- Remaining words (credits) on your premium plan, immediately
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Cancel by email
- From the email address on your account, email a cancellation request with your account email, full name, the last 4 digits of the card you subscribed with, and your subscription details. The help center gives contact@undetectable.ai, while the Terms' cancellation clause says to email support@undetectable.ai: sending it to both covers either
- Keep the confirmation you get back: cancellation dates from when a valid request is received and confirmed
- Confirm it worked
- Undetectable AI's confirmation of your request
- Access ends
- Future charges stop from the date a valid cancellation request is received and confirmed, subject to any access remaining through the end of the current billing period; remaining words are lost immediately
- Refunds
- Cancelling doesn't refund earlier billing periods unless the law requires it. A refund of credits is only available if a submission provably flags as less than 75% human on a reputable AI detector, requested within 30 days of the incident
Dashboard (California and New York)
- Sign in and follow the cancellation instructions in your account settings
- Access ends
- Future charges stop from the date the cancellation is received and confirmed, subject to any access remaining through the end of the current billing period; remaining words are lost immediately
- Refunds
- Cancelling doesn't refund earlier billing periods unless the law requires it
Questions people ask
Can I get a refund if I cancel Undetectable AI?
Cancel by email: Cancelling doesn't refund earlier billing periods unless the law requires it. A refund of credits is only available if a submission provably flags as less than 75% human on a reputable AI detector, requested within 30 days of the incident. Dashboard (California and New York): Cancelling doesn't refund earlier billing periods unless the law requires it.
Source: undetectable.ai
If I cancel Undetectable AI, when does my access end?
Cancel by email: Future charges stop from the date a valid cancellation request is received and confirmed, subject to any access remaining through the end of the current billing period; remaining words are lost immediately. Dashboard (California and New York): Future charges stop from the date the cancellation is received and confirmed, subject to any access remaining through the end of the current billing period; remaining words are lost immediately.
Source: undetectable.ai
Can I pause Undetectable AI instead of cancelling?
Pause instead of cancelling: ask for it in your email and choose how long; you aren't charged while paused.
Source: help.undetectable.ai
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Pause Pause instead of cancelling: ask for it in your email and choose how long; you aren't charged while paused help.undetectable.ai
- Cheaper plan Pick a lower-tier plan on the Pricing page while signed in; the downgrade may take effect at the end of the current billing cycle, and your current words stay available until then help.undetectable.ai
- Pay yearly Yearly billing is advertised at 50% off the monthly price; switching from annual to monthly counts as a downgrade undetectable.ai help.undetectable.ai
For AI agents
- Retention step: The cancellation article asks for your reason and suggests pausing instead
- Use up your remaining words before cancelling: they are lost immediately
- Send the email from the account's email address and include all four items (account email, full name, card's last 4 digits, subscription details); address it to contact@undetectable.ai and support@undetectable.ai, since the help center and the Terms name different addresses
- Keep Undetectable AI's confirmation: the cancellation date is when a valid request is received and confirmed
- California and New York residents can cancel in the account dashboard instead of by email
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/undetectable_ai.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Subscription Cancelation
To cancel your subscription, please email us at contact@undetectable.ai with the following information:
(cancelling by email) - Subscription Cancelation
Account email
(what the email must include) - Subscription Cancelation
Last 4 digits of the credit card you subscribed with
(what the email must include) - Subscription Cancelation
Subscription details
(what the email must include) - Terms of Service
All other users may cancel by emailing us at contact@undetectable.ai
(email cancellation for users outside California and New York) - Terms of Service
the effective cancellation date is the date on which a valid cancellation request is received and confirmed
(when cancelling takes effect) - Terms of Service
Cancellation stops future charges but does not refund prior billing periods unless required by law
(no refund of past periods) - Terms of Service
A refund of credits is only available if a submission provably flags as less than 75% human on a reputable AI detector
(the guarantee-based refund) - Terms of Service
Refund of credit or payment requests must be made within 30 days of the incident
(the refund request window) - Terms of Service
If you cancel, you will immediately lose your remaining words
(words are lost on cancelling) - Terms of Service
California and New York residents can cancel directly in their account dashboard
(the dashboard route) - Terms of Service
following the cancellation instructions available in your account settings
(where the dashboard cancellation is) - Terms of Service
Dashboard cancellation is designed to be at least as easy as signup
(the dashboard flow is self-serve) - Subscription Cancelation
This option allows you to temporarily suspend your premium subscription without getting charged.
(the pause option) - Subscription Cancelation
You may also choose how long you want to pause your subscription for.
(choosing the pause length) - Subscription Cancelation
Just include this request in your email, and we will take care of the rest!
(how to ask for a pause) - Upgrade/Downgrade Subscription Plan
Go to the Pricing page or click here: https://undetectable.ai/pricing
(where plans are changed) - Upgrade/Downgrade Subscription Plan
If you select a lower-tier plan, the downgrade may take effect at the end of your current billing cycle.
(when a downgrade takes effect) - Upgrade/Downgrade Subscription Plan
Your current subscription and its included words will remain available until the downgrade takes effect.
(words stay until the downgrade) - Undetectable AI pricing
50% off
(the yearly discount) - Upgrade/Downgrade Subscription Plan
If you are currently on an annual plan, switching to a monthly plan is considered a downgrade, not an upgrade.
(annual to monthly is a downgrade) - Subscription Cancelation
If you don't mind, please let us know the reason so we can better assist you.
(the article asks for a reason) - Subscription Cancelation
Upon canceling your subscription, any remaining credits associated with your premium plan will expire.
(credits expire on cancelling) - Terms of Service
By subscribing, you expressly consent to recurring billing at the disclosed price and frequency until you cancel
(subscriptions renew until cancelled) - Undetectable AI Terms of Service
To cancel, you must email support@undetectable.ai from the email address associated with your account.
(the cancellation clause's address and sender) - Undetectable AI Terms of Service
For users who reside outside of California and New York, subscriptions may be canceled only by submitting a cancellation request via email.
(email is the only way outside California and New York) - Undetectable AI Terms of Service
No further recurring charges will be made, subject to any access remaining through the end of the current billing period
(charges stop; any remaining access runs to the period's end)
Not confirmed yet
- The help center and the Terms' summary give contact@undetectable.ai for cancelling, while the Terms' cancellation clause names support@undetectable.ai
- The account-settings menu names for the California and New York dashboard cancellation are not documented
- How long account data is kept after cancelling is not documented in the help center or Terms
- Undetectable AI's help center and Terms don't mention App Store or Google Play billing
- The Terms say charges stop 'subject to any access remaining through the end of the current billing period', but remaining words are lost immediately; what access remains isn't spelled out
Independent re-check, 2026-10-05
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).
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