Personal subscriptions · Learning · Udemy

How to cancel your Udemy subscription

Cancel a Udemy subscription (Personal Plan or Starter Plan) on Udemy.com: Subscriptions page from the top-right menu, then Cancel subscription. App subscriptions cancel in Apple or Google settings. Access lasts to the end of the billing period, but subscription course progress and certificates are lost. Team Plan admins cancel under Manage.

By Stackcut · Checked against official help pages on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

The short answer

  • Where: Sign in on Udemy.com and open the Subscriptions page from the drop-down menu at the top right (it may be called Manage subscription).
  • When it ends: Access to subscription content continues until the final date of the billing period, shown on the Subscriptions page; a free trial can be cancelled any time without being charged.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Want to keep it for less? Plan with ads and more. Options

Before you cancel

What happens to your data

Courses bought separately keep their lifetime access; a cancelled Team Plan is anonymized 90 days after it expires.

What you lose

  • Access to all subscription content once the billing period ends
  • Course progress and certificate access for subscription courses, even if you resubscribe later
  • A course received free with a Personal Plan promotion

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Subscriptions bought on Udemy.com

Online, self-serve Personal Plan, Starter Plan and other Udemy subscriptions enrolled in through Udemy.com. Who can cancel: The account holder (sign in).

  1. Sign in on Udemy.com and open the Subscriptions page from the drop-down menu at the top right (it may be called Manage subscription)You should see: Subscriptions
  2. Find the subscription and click Cancel subscription; during a free trial, click Cancel trial instead
Access ends
Access to subscription content continues until the final date of the billing period, shown on the Subscriptions page; a free trial can be cancelled any time without being charged
Refunds
No 30-day satisfaction guarantee and no refunds or partial refunds unless the law requires them. Where a country sets a refund period, ask Udemy Support within it; the period starts at checkout (or the first day of a free trial).
Source: support.udemy.com support.udemy.com support.udemy.com

Billed by Apple (App Store)

In the billing platform's settings Subscriptions enrolled in through the Udemy iOS app. Who can cancel: The Apple Account that pays for the subscription. Everything Apple bills, in one place.

  1. In the Udemy app, tap Account at the bottom of the screen, then Subscriptions or Manage subscription, then Manage subscriptions
  2. In the Apple subscription settings that open (Settings, your name, Subscriptions), tap the Udemy subscription, then Cancel Subscription
Confirm it worked
The subscription shows an expiration message in red text, or no Cancel button, under Subscriptions
Refunds
Apple processes the payment; Udemy can't handle refunds for these in-app purchases, so ask Apple
Source: support.udemy.com support.apple.com support.udemy.com

Billed by Google Play

In the billing platform's settings Subscriptions enrolled in through the Udemy Android app. Who can cancel: The Google account that pays for the subscription. Everything Google Play bills, in one place.

  1. In the Udemy app, tap Account at the bottom of the screen, then Subscriptions or Manage subscription, then Manage subscriptions
  2. In the Google Play subscription settings that open, select the Udemy subscription and tap Cancel subscription
Access ends
You can keep using the subscription for the time you've already paid
Refunds
Google Play processes the payment; Udemy directs refund questions for in-app purchases to Google Play
Source: support.udemy.com support.udemy.com support.google.com

Udemy Business Team Plan

Online, self-serve Udemy Business Team Plan subscriptions, which renew automatically on their annual renewal date. Who can cancel: A Team Plan admin (only users with admin access can cancel).

  1. Sign in to Udemy Business and move your cursor to Manage at the top right of the pageYou should see: Subscription & Billing
  2. Select Subscription & Billing, then Subscription managementYou should see: Cancel subscription
  3. Click Cancel subscription
Source: business-support.udemy.com

Questions people ask

Can I get a refund if I cancel my Udemy subscription?

Subscriptions bought on Udemy.com: No 30-day satisfaction guarantee and no refunds or partial refunds unless the law requires them. Where a country sets a refund period, ask Udemy Support within it; the period starts at checkout (or the first day of a free trial). Billed by Apple (App Store): Apple processes the payment; Udemy can't handle refunds for these in-app purchases, so ask Apple. Billed by Google Play: Google Play processes the payment; Udemy directs refund questions for in-app purchases to Google Play.

Source: support.udemy.com support.udemy.com support.udemy.com

If I cancel my Udemy subscription, when does my access end?

Subscriptions bought on Udemy.com: Access to subscription content continues until the final date of the billing period, shown on the Subscriptions page; a free trial can be cancelled any time without being charged. Billed by Google Play: You can keep using the subscription for the time you've already paid.

Source: support.udemy.com support.udemy.com support.google.com

How do I cancel my Udemy subscription if I pay through Apple or Google Play?

Billed by Apple (App Store): In the Udemy app, tap Account at the bottom of the screen, then Subscriptions or Manage subscription, then Manage subscriptions. In the Apple subscription settings that open (Settings, your name, Subscriptions), tap the Udemy subscription, then Cancel Subscription. Billed by Google Play: In the Udemy app, tap Account at the bottom of the screen, then Subscriptions or Manage subscription, then Manage subscriptions. In the Google Play subscription settings that open, select the Udemy subscription and tap Cancel subscription.

Source: support.udemy.com support.apple.com support.udemy.com

What happens to my data when I cancel my Udemy subscription?

Courses bought separately keep their lifetime access; a cancelled Team Plan is anonymized 90 days after it expires.

Source: business-support.udemy.com support.udemy.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Plan with ads Starter Plan: professional and lifestyle courses in an ad-supported format. An existing Personal Plan can't be downgraded to it. support.udemy.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Udemy can't cancel a subscription bought in the iOS or Android app; cancel it in the Apple or Google settings the app opens
  • A Personal Plan can't be paused; cancelling ends progress and certificate access for subscription courses
  • Individually purchased courses aren't affected by cancelling a subscription
  • Team Plan admins have a limited time to resubscribe after a cancelled plan expires; after 90 days the plan is anonymized

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/udemy.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. How to manage your Udemy subscriptions If you're accessing your account via Udemy.com on a browser, the Subscriptions page can be accessed from the drop-down menu at the top right-hand of your screen. (where the web flow starts)
  2. How to manage your Udemy subscriptions you can cancel your enrollment at any time by clicking Cancel subscription. (the Cancel subscription button)
  3. How to manage your Udemy subscriptions Navigate to the applicable subscription on your Subscription page and click Cancel trial. (cancelling a free trial)
  4. How to manage your Udemy subscriptions If you cancel your subscription, you will have access to the subscription content until the final date of your billing period, which is posted on your Subscriptions page. (when access ends)
  5. How to manage your Udemy subscriptions If you're enrolled in a subscription via a free trial promotion, you can cancel the free trial at any time, without being charged. (no charge for cancelling a trial)
  6. Billing for subscriptions: Frequently asked questions Udemy's subscription plans purchased through Udemy.com do not offer a 30-day satisfaction guarantee, and no refunds or partial refunds are available unless otherwise required by applicable law (no refunds unless the law requires them)
  7. Subscription plan refund exceptions due to applicable law Udemy will honor subscription refund requests, so long as requests are made within the country-specific refund periods. (country refund periods)
  8. Subscription plan refund exceptions due to applicable law you may submit a refund request to Udemy Support before your applicable refund period concludes. (how to ask for a refund)
  9. Subscription plan refund exceptions due to applicable law you agree that your refund period will begin on the first day of your free trial. (the refund period starts with a free trial)
  10. How to manage your Udemy subscriptions To access the page on the mobile app, tap Account at the bottom of your screen and then tap Subscriptions or Manage subscription. (the in-app path)
  11. How to manage your Udemy subscriptions and you wish to cancel, tap Manage subscriptions. (the Manage subscriptions button)
  12. How to manage your Udemy subscriptions You will be directed to the applicable settings to cancel your subscription in your iOS (Apple) or Android (Google Play) device. (app subscriptions cancel in Apple or Google settings)
  13. How to manage your Udemy subscriptions we are unable to cancel the subscription on your behalf or update the payment method for it. (Udemy can't cancel app subscriptions)
  14. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  15. Billing for subscriptions: Frequently asked questions Please contact Apple and Google Play directly regarding refund inquiries for these in-app purchases. (refunds for app purchases go to the store)
  16. Cancel a subscription from Apple Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. (the Apple cancel button)
  17. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (access continues for the time already paid)
  18. Billing for subscriptions: Frequently asked questions Payments for subscription enrollments through the iOS and Android mobile apps are processed through Apple and Google Play and not Udemy. (app subscriptions are billed by Apple or Google)
  19. Team Plan Renewal: FAQ Only users with admin access can cancel the subscription. (who can cancel a Team Plan)
  20. Team Plan Renewal: FAQ Move your cursor to Manage at the top right of the page. (the first Team Plan step)
  21. Team Plan Renewal: FAQ Select Subscription & Billing > Subscription management. (the Team Plan menu)
  22. Team Plan Renewal: FAQ Next, click on Cancel subscription. (the Team Plan cancel button)
  23. Team Plan Renewal: FAQ The plan will automatically renew on its annual renewal date. (Team Plans renew yearly)
  24. Team Plan Renewal: FAQ For privacy reasons, Udemy Business Team plans are routinely anonymized 90 days after the expiration date. (Team Plan data after expiry)
  25. Starter Plan: Frequently asked questions Starter Plan offers professional and lifestyle courses in an ad-supported format. (the ad-supported Starter Plan)
  26. Starter Plan: Frequently asked questions No, downgrading to Starter Plan is not available at this time. (no downgrade from Personal Plan to Starter Plan)
  27. Personal Plan: Frequently asked questions Yes. The course progress and certificate access for the courses will be lost if the subscription expires or is canceled. (progress and certificates are lost)
  28. Personal Plan: Frequently asked questions No. Once your Personal Plan subscription is canceled, the course progress and certificate access via the course will be lost upon cancellation. (no pause for Personal Plan)
  29. Personal Plan: Frequently asked questions Subscribing to Personal Plan does not affect your access to courses that you've previously purchased or enrolled in. (purchased courses are unaffected)
  30. Personal Plan: Frequently asked questions you will lose access to the course you received for free as part of the above promotion. (a promotional free course is lost)
  31. Team Plan Renewal: FAQ admins will have a limited amount of time to manually renew the plan once it has expired (resubscribing after a Team Plan expires)
  32. How to manage your Udemy subscriptions The subscription settings for any Udemy subscription can quickly be accessed via the Subscriptions page. (every Udemy subscription is managed on the Subscriptions page)

Not confirmed yet

  • The screen or email that confirms a cancellation on Udemy.com isn't described in Udemy's help center
  • When a cancelled Team Plan's access ends, and whether Team Plan fees are refundable, aren't stated in the Udemy Business help center
  • Cancelling a Udemy Business Enterprise Plan (a contract for 21 or more people) isn't documented in the public help center
  • When access ends for App Store purchases isn't stated on Udemy's or Apple's help pages
  • Exporting course progress or certificates before cancelling isn't documented

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).