Personal subscriptions · AI tools

How to cancel SuperGrok

Cancel SuperGrok where you bought it: on grok.com under Settings, then Billing, then Manage Subscription, or in the App Store or Google Play subscription settings. Renewals keep charging until you cancel, and payments already made are generally non-refundable.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open SuperGrok's cancel page

The short answer

  • Where: Sign in at grok.com, open Settings, then Billing (grok.com).
  • When it ends: Renewal charges continue until you cancel. The pages read don't say when access ends after a web cancellation.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export Your Grok data, including conversations. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Your Grok data, including conversations: In the Grok mobile app or on grok.com, open Settings, then Data Controls, and download your data x.ai

What happens to your data

After you ask for deletion, your data can take up to 30 days to delete from SpaceXAI systems. Deleted conversations are removed within 30 days, and deleted Private Chat and user content is queued for deletion, which may take up to 30 days except as required by law.

What you lose

  • Higher rate limits across all features, which come with the paid plan
  • Conversation history once you delete it

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Web subscription on grok.com

Online, self-serve SuperGrok bought on grok.com. Who can cancel: The account holder, signed in on grok.com.

  1. Sign in at grok.com, open Settings, then BillingYou should see: Manage Subscription
  2. Click Manage Subscription and cancel the plan
  3. If Manage Subscription doesn't open, turn off ad blockers or try an incognito window or another browser; if it still fails, ask support to escalate the cancellation to the billing team
Access ends
Renewal charges continue until you cancel. The pages read don't say when access ends after a web cancellation
Refunds
Payments already made are non-refundable, except where required by law. Refund requests go through the xAI Refund Request form; approved refunds typically reach the original payment method within 5–10 business days
Open the page
Source: docs.x.ai x.ai

Bought in the iPhone or iPad app

In the billing platform's settings SuperGrok bought through the App Store in the Grok app. Who can cancel: The Apple Account that made the purchase. Everything Apple bills, in one place.

  1. On the iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then tap the Grok subscriptionYou should see: Cancel Subscription
  3. Tap Cancel Subscription. You might need to scroll down to find it
Confirm it worked
If you see no Cancel button, or an expiration message in red text, the subscription is already canceled
Refunds
Apple handles all refunds for purchases made through the App Store
Open the page
Source: docs.x.ai support.apple.com

Bought in the Android app

In the billing platform's settings SuperGrok bought through Google Play in the Grok Android app. Who can cancel: The Google Account that made the purchase. Everything Google Play bills, in one place.

  1. On your Android device, go to subscriptions in Google Play
  2. Select the Grok subscription and tap Cancel subscription
  3. Follow the instructions to finish
Access ends
You can still use the subscription for the time you have already paid
Refunds
Refund requests go through the xAI Refund Request form; approved refunds typically reach the original payment method within 5–10 business days
Open the page
Source: docs.x.ai support.google.com

Questions people ask

Can I get a refund if I cancel SuperGrok?

Web subscription on grok.com: Payments already made are non-refundable, except where required by law. Refund requests go through the xAI Refund Request form; approved refunds typically reach the original payment method within 5–10 business days. Bought in the iPhone or iPad app: Apple handles all refunds for purchases made through the App Store. Bought in the Android app: Refund requests go through the xAI Refund Request form; approved refunds typically reach the original payment method within 5–10 business days.

Source: docs.x.ai x.ai

If I cancel SuperGrok, when does my access end?

Web subscription on grok.com: Renewal charges continue until you cancel. The pages read don't say when access ends after a web cancellation. Bought in the Android app: You can still use the subscription for the time you have already paid.

Source: x.ai support.google.com

How do I cancel SuperGrok if I pay through Apple or Google Play?

Bought in the iPhone or iPad app: On the iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then tap the Grok subscription. Tap Cancel Subscription. You might need to scroll down to find it. Bought in the Android app: On your Android device, go to subscriptions in Google Play. Select the Grok subscription and tap Cancel subscription. Follow the instructions to finish.

Source: support.apple.com docs.x.ai

What happens to my data when I cancel SuperGrok?

After you ask for deletion, your data can take up to 30 days to delete from SpaceXAI systems. Deleted conversations are removed within 30 days, and deleted Private Chat and user content is queued for deletion, which may take up to 30 days except as required by law.

Source: x.ai x.ai

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Free Grok plan, which lets you try Grok within generous limits. SuperGrok adds higher rate limits across all features x.ai
  • Cheaper plan Change plan from the web billing settings. The FAQ doesn't list the plans you can switch to docs.x.ai
  • Bundle SuperGrok access is included in X Premium+, which X bills. Cancel or ask for a refund through X, not in Grok help.x.com docs.x.ai

Cheaper ways to get the same job done

Stackcut prices the alternatives to SuperGrok (Grok) from public list prices.

General AI assistant
Best path saves $335 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancel where you bought it: on grok.com, in the App Store, or in Google Play. SuperGrok through X Premium+ is cancelled through X
  • Ad blockers or extensions can block the Manage Subscription button; try an incognito window or another browser
  • A large unexpected invoice is often a SuperGrok Heavy yearly subscription, not API usage, so check the purchase date first
  • For payment or cancellation questions, the Terms point to support@x.ai
  • Deleting your account is a separate step (Settings on grok.com); the FAQ doesn't say it cancels a subscription, so cancel first

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/supergrok.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated medium).

Link from JustDeleteMe (MIT).

Sources

  1. Grok FAQ: Billing & Subscriptions manage your billing directly from the website (change plan, update payment, or cancel). (cancelling and changing the plan on the web)
  2. Grok FAQ: Billing & Subscriptions Settings -> Billing to manage your subscription (where billing is on grok.com)
  3. Grok FAQ: Billing & Subscriptions Apple handles the transaction. (App Store purchases are billed by Apple)
  4. Grok FAQ: Billing & Subscriptions Apple handles all refunds for purchases made through the App Store. (App Store refunds go through Apple)
  5. Grok FAQ: Billing & Subscriptions Approved refunds are typically issued to your original payment method within 5–10 business days. (web and Google Play refund timing)
  6. Grok FAQ: Billing & Subscriptions Large unexpected invoices are often a SuperGrok Heavy yearly subscription, not API usage. (a surprise invoice may be a yearly plan)
  7. Terms of Service (Consumer) For paid subscriptions, we will automatically charge your payment method on each periodic renewal until you cancel. (auto-renewal until you cancel)
  8. Terms of Service (Consumer) You can cancel your paid subscription at any time (cancelling at any time)
  9. Terms of Service (Consumer) payments already made are non-refundable, except where required by law. (payments already made are not refunded)
  10. Terms of Service (Consumer) Private Chat and User Content that you request to be deleted will be queued for deletion (deletion requests are queued)
  11. Grok FAQ (Consumer) After you indicate that you want your data deleted, it will take up to 30 days to delete from SpaceXAI systems. (how long deletion takes)
  12. Grok FAQ (Consumer) you can delete your account at any time. (you can delete your account at any time)
  13. SuperGrok pricing Get to know Grok and its capabilities for free within generous limits. (the free plan)
  14. SuperGrok pricing Higher rate limits across all features (what SuperGrok adds)
  15. Manage your subscriptions (Apple Support) In Settings, tap your name. (the first step on iPhone or iPad)
  16. Manage your subscriptions (Apple Support) Tap Cancel Subscription. (the cancel button)
  17. Manage your subscriptions (Apple Support) the subscription is already canceled. (how to tell it is already cancelled)
  18. Cancel or change a subscription (Google Play Help) When you cancel a subscription, you’ll still be able to use your subscription for the time you’ve already paid. (access continues for the paid time)
  19. About X Premium Includes all Premium features with additional benefits like SuperGrok access, Grok Bot (SuperGrok is included in Premium+)
  20. Grok FAQ: Billing & Subscriptions If the Manage Subscription button doesn't open, ad-blockers or other apps/extensions can block it. (the Manage Subscription button and what blocks it)
  21. Grok FAQ: Billing & Subscriptions try an incognito window or a different browser (the workaround)
  22. Grok FAQ: Billing & Subscriptions If you still can't complete it, support can escalate the cancellation to the billing team. (support can escalate a stuck cancellation)
  23. Grok FAQ: Billing & Subscriptions Submit your refund request using the xAI Refund Request form. (how to ask for a refund)
  24. Grok FAQ: Billing & Subscriptions Cancel, pause or change a subscription on Google Play (Google Play purchases are managed in Google Play)
  25. Grok FAQ: Billing & Subscriptions You can submit a refund request from X. (refunds for X Premium go through X)
  26. Terms of Service (Consumer) For questions regarding payments or cancellation, please contact support@x.ai (the support address for payments and cancellation)
  27. Terms of Service (Consumer) Upon Service termination, you will not be entitled to any refund, except where required by law. (no refund on termination)
  28. Grok FAQ (Consumer) Please go to your Grok mobile app or Grok.com (Settings/Data Controls) to delete or download your data. (downloading your data)
  29. Grok FAQ (Consumer) conversations will be removed from our systems within 30 days. (deleted conversations are removed within 30 days)
  30. Manage your subscriptions (Apple Support) Tap Subscriptions. (the Subscriptions step)

Not confirmed yet

  • xAI's pages don't say when access ends after a web cancellation, or whether cancelling sends a confirmation
  • Apple's cancel page doesn't say when access ends after cancelling
  • The Google Play steps are Google's general steps; Google's page doesn't describe a confirmation
  • The plans you can switch between on the web aren't listed in the FAQ
  • The format of the data download isn't documented

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).