Personal subscriptions · AI tools

How to cancel Perplexity Pro

Cancel in Perplexity under Account, then Manage Plan, then Cancel Subscription (or email support@perplexity.ai), or in the App Store or Google Play if you subscribed in the app, before the renewal date. Pro lasts until the billing cycle ends; payments are non-refundable. Deleting your account doesn't cancel it.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Perplexity Pro's cancel page

The short answer

  • Where: On the Perplexity home page, click your profile icon and choose Account (or open Settings) (perplexity.ai).
  • When it ends: You keep Pro until the end of the period already paid for; then the account reverts to the free version.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What you lose

  • Pro features, once the account reverts to the free version

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Perplexity Pro

Online, self-serve Pro subscriptions bought on perplexity.ai (billed by Perplexity through Stripe). Who can cancel: The signed-in account holder.

  1. On the Perplexity home page, click your profile icon and choose Account (or open Settings)You should see: Subscription
  2. Under Subscription, click Manage Plan (Manage Subscription)You should see: the current plan page
  3. Click Cancel Subscription
Access ends
You keep Pro until the end of the period already paid for; then the account reverts to the free version
Notice
Cancel before the renewal date to avoid the next charge
Refunds
Payments are nonrefundable and there are no credits for partially used periods, except as the Terms or country-specific pages say; Perplexity may refund a forgotten cancellation if the request follows its guidelines
Open the page
Source: perplexity.ai perplexity.ai perplexity.ai

Billed by Apple (App Store)

In the billing platform's settings Pro bought in the Perplexity iPhone or iPad app (billed by Apple). Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. Open the App Store and tap the profile icon in the upper right cornerYou should see: Subscriptions
  2. Tap Subscriptions, then Perplexity - Ask AnythingYou should see: Cancel Subscription
  3. Tap Cancel Subscription
Confirm it worked
Perplexity shows an expiration message and no Cancel button in Subscriptions
Access ends
The account reverts to the free version after the current billing cycle ends
Notice
Apple asks you to cancel a trial at least 24 hours before it ends
Source: perplexity.ai support.apple.com

Billed by Google Play

In the billing platform's settings Pro bought in the Perplexity Android app (billed by Google Play). Who can cancel: The Google Account that bought the subscription. Everything Google Play bills, in one place.

  1. Open the Google Play app, tap the settings icon in the upper right corner, then Payments & SubscriptionsYou should see: Perplexity - Ask Anything
  2. Tap Perplexity - Ask Anything, then Cancel subscription at the bottom of the screenYou should see: a pop-up asking for a reason
  3. Select a reason and confirm
Confirm it worked
The subscription in Google Play is no longer set to renew
Access ends
You keep access for the time you have already paid for
Refunds
To ask for a refund, contact Perplexity via Help, then Contact Support, and include your Google Play email address or GPA order number
Open the page
Source: perplexity.ai support.google.com perplexity.ai

Questions people ask

Can I get a refund if I cancel Perplexity Pro?

Billed by Perplexity Pro: Payments are nonrefundable and there are no credits for partially used periods, except as the Terms or country-specific pages say; Perplexity may refund a forgotten cancellation if the request follows its guidelines. Billed by Google Play: To ask for a refund, contact Perplexity via Help, then Contact Support, and include your Google Play email address or GPA order number.

Source: perplexity.ai perplexity.ai perplexity.ai perplexity.ai support.google.com

If I cancel Perplexity Pro, when does my access end?

Billed by Perplexity Pro: You keep Pro until the end of the period already paid for; then the account reverts to the free version. Billed by Apple (App Store): The account reverts to the free version after the current billing cycle ends. Billed by Google Play: You keep access for the time you have already paid for.

Source: perplexity.ai perplexity.ai support.google.com

How do I cancel Perplexity Pro if I pay through Apple or Google Play?

Billed by Apple (App Store): Open the App Store and tap the profile icon in the upper right corner. Tap Subscriptions, then Perplexity - Ask Anything. Tap Cancel Subscription. Billed by Google Play: Open the Google Play app, tap the settings icon in the upper right corner, then Payments & Subscriptions. Tap Perplexity - Ask Anything, then Cancel subscription at the bottom of the screen. Select a reason and confirm.

Source: perplexity.ai support.apple.com support.google.com perplexity.ai

How long before renewal do I need to cancel Perplexity Pro?

Billed by Perplexity Pro: Cancel before the renewal date to avoid the next charge. Billed by Apple (App Store): Apple asks you to cancel a trial at least 24 hours before it ends.

Source: perplexity.ai support.apple.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Cancel and keep using Perplexity's free version, without Pro features perplexity.ai
  • Student or nonprofit price Students can switch to the Education plan and verify their student status through SheerID for a student discount perplexity.ai

Cheaper ways to get the same job done

Stackcut prices the alternatives to Perplexity from public list prices.

AI search answers
Best path saves $190 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Deleting your Perplexity account does not cancel the subscription: cancel it first
  • You can also cancel by emailing support@perplexity.ai before the renewal date
  • Don't try to change Perplexity payment details in the App Store or Google Play: it creates a new, separate subscription that is charged
  • Pausing a subscription isn't available
  • Partner promotions and trials need a card and auto-renew at the standard rate unless cancelled before the trial ends

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/perplexity.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Canceling a Subscription Click 'Manage Subscription' to be redirected to the current plan page, then choose 'Cancel subscription.' (the web steps)
  2. Billing FAQ for Pro Plan Subscribers Under Subscription, click Manage Plan (the web steps from the Account page)
  3. Canceling a Subscription Your account will be reverted back to the free version after the end of the current billing cycle. (when Pro ends)
  4. Perplexity Terms of Service To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile or by emailing support@perplexity.ai (the notice, and the email option)
  5. Perplexity Terms of Service Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made. (access to the end of the paid period)
  6. Perplexity Terms of Service payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods (the refund policy)
  7. Billing FAQ for Pro Plan Subscribers Perplexity may issue a refund if your request follows the guidelines mentioned above. (possible refund for a forgotten cancellation)
  8. Canceling a Subscription Open the App Store and tap the profile icon in the upper right corner. (the Apple route)
  9. Canceling a Subscription Open the Google Play App and tap the settings icon on the upper right corner. (the Google Play route)
  10. Billing FAQ for Pro Plan Subscribers No, subscription pausing isn't available. (no pause option)
  11. How to verify your student status Student discounts are not transferrable, and using them with a new email address requires verifying again with SheerID. (the student discount and SheerID verification)
  12. How to verify your student status Perplexity accounts can be created with any email (personal or student). (student eligibility with any email)
  13. Billing FAQ for Pro Plan Subscribers Doing so will create a new, separate subscription and you will be charged. (the payment-details tip)
  14. Billing FAQ for Pro Plan Subscribers A valid credit or debit card is required for all promotional and trial redemptions (the promotions tip)
  15. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  16. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  17. Cancel a subscription from Apple If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. (trial notice on Apple)
  18. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play steps)
  19. Cancel, pause, or change a subscription on Google Play Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue. (the reason pop-up before the final step)
  20. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when access ends on Google Play)
  21. Billing for Android Subscriptions To request a refund for an Android subscription, please contact us via Help > Contact Support. Please include your Google Play email address and/or GPA # (refunds for Google Play subscriptions)
  22. Canceling a Subscription No, deleting your account will not terminate your subscription. Please ensure you cancel your subscription before deleting your account. (deleting the account doesn't cancel the subscription)

Not confirmed yet

  • How to confirm a web cancellation (email or status) is not described
  • How to cancel Pro received through a partner promotion (for example telecom providers such as Airtel, Bouygues Telecom and Vivo) is not documented
  • Prices, annual billing savings and the size of the student discount aren't confirmed: Perplexity's pricing page couldn't be read
  • What happens to threads and Spaces after cancelling, and any data export, are not documented on the pages we read

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).