Personal subscriptions · Security, VPN and passwords

How to cancel LastPass

Log in to your vault, open Account settings, then My Account (lastpass.com/my.php) and choose Cancel for auto-renewal, or tell LastPass support. iOS in-app purchases are cancelled with Apple. Gotcha: the terms want cancellation at least 30 days before the term ends, and payments are non-refundable.

The short answer

  • Where: Log in to your LastPass vault, select Account settings, then My Account (or go straight to lastpass.com/my.php) (lastpass.com).
  • When it ends: Access continues to the end of the current term; then the account may be converted to LastPass Free (at LastPass's discretion) or access ends.
  • Contract notice: At least 30 days before the current term expires, unless your Order says otherwise; without notice it renews for another 12 months. How to give notice
  • Billed by someone else? Cancel with them instead: Apple.
  • Before you go: export Vault items (passwords, notes, form fills and similar). What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Vault items (passwords, notes, form fills and similar): In the LastPass browser extension, open the Account tab, then Fix a problem yourself, Export vault items, Export data for use anywhere, and enter your master password (CSV). Only from the browser extension; attachments and one-time passcodes (TOTP) are not exported; a Teams or Business admin can block export community.lastpass.com

What happens to your data

The account may be converted to LastPass Free at LastPass's discretion; if not, access to the service ends.

What you lose

  • Premium or Families features after the term ends (LastPass Free works on one device type only)

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by LastPass

Online, self-serve LastPass Premium and Families subscriptions bought from LastPass. Who can cancel: The account holder (log in with the master password), or LastPass customer support on notice.

  1. Log in to your LastPass vault, select Account settings, then My Account (or go straight to lastpass.com/my.php)You should see: Cancel
  2. Choose Cancel for the automatic renewal
  3. Or give notice of non-renewal to LastPass customer support at support.lastpass.com (Premium and Families only)
Access ends
Access continues to the end of the current term; then the account may be converted to LastPass Free (at LastPass's discretion) or access ends
Notice
The terms say subscriptions renew unless cancelled at least 30 days before the current term expires; a free trial is charged when it ends unless you cancel first
Refunds
All payments are final and non-refundable
Open the page

Billed by Apple (App Store)

In the billing platform's settings LastPass Premium bought as an in-app purchase in the LastPass iPhone or iPad app (billed by Apple). Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. On an iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then tap the LastPass subscriptionYou should see: Cancel Subscription
  3. Tap Cancel Subscription (you may need to scroll down)
Confirm it worked
In Subscriptions, the LastPass subscription shows an expiration message in red text, or has no Cancel button
Notice
For an Apple-billed trial, cancel at least 24 hours before the trial ends

Business contract

Web form LastPass Teams and Business subscriptions under the Business Terms of Service. Who can cancel: The business customer, by notice of non-renewal to LastPass.

  1. Give LastPass notice of non-renewal through LastPass Support at support.lastpass.com, at least 30 days before the current term ends (unless your Order says otherwise)
Access ends
At the end of the current term; on request, LastPass gives up to 30 days of limited access so you can retrieve your data
Notice
At least 30 days before the current term expires, unless your Order says otherwise; without notice it renews for another 12 months
Refunds
Payments are final and non-refundable, except where the Business Terms say otherwise
Open the page
Source: lastpass.com

Questions people ask

Can I get a refund if I cancel LastPass?

Billed by LastPass: All payments are final and non-refundable. Business contract: Payments are final and non-refundable, except where the Business Terms say otherwise.

Source: lastpass.com lastpass.com

If I cancel LastPass, when does my access end?

Billed by LastPass: Access continues to the end of the current term; then the account may be converted to LastPass Free (at LastPass's discretion) or access ends. Business contract: At the end of the current term; on request, LastPass gives up to 30 days of limited access so you can retrieve your data.

Source: lastpass.com lastpass.com

How do I cancel LastPass if I pay through Apple?

Billed by Apple (App Store): On an iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then tap the LastPass subscription. Tap Cancel Subscription (you may need to scroll down).

Source: support.apple.com

How long before renewal do I need to cancel LastPass?

Billed by LastPass: The terms say subscriptions renew unless cancelled at least 30 days before the current term expires; a free trial is charged when it ends unless you cancel first. Business contract: At least 30 days before the current term expires, unless your Order says otherwise; without notice it renews for another 12 months. Billed by Apple (App Store): For an Apple-billed trial, cancel at least 24 hours before the trial ends.

Source: lastpass.com lastpass.com support.apple.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan LastPass Free, limited to one device type and basic password management lastpass.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Deleting the LastPass account does not stop auto-renewal: cancel it first, or contact LastPass Support if you already deleted
  • Export your vault before the subscription ends or before deleting the account
  • Because payments are non-refundable, cancel well before the renewal date (the terms say 30 days)

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/lastpass.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. LastPass Terms of Service (personal) you may cancel the automatic renewal at any time by choosing "Cancel" after navigating to the My Account section of the Account Settings within your LastPass vault (where to cancel in the vault)
  2. LastPass Terms of Service (personal) providing notice of non-renewal to our customer support team at https://support.lastpass.com (Premium and Families accounts only). (cancelling through customer support)
  3. Delete your LastPass account (LastPass Support Articles) Fastpath: You can navigate directly to the My Account page at https://lastpass.com/my.php. (the My Account page URL)
  4. LastPass Terms of Service (personal) automatically renew for additional periods equal to your expiring subscription term, unless either party cancels the subscription at least thirty (30) days before the current subscription term expires. (the 30-day notice in the terms)
  5. LastPass Terms of Service (personal) All payments are final and non-refundable. (no refunds)
  6. LastPass Terms of Service (personal) If your paid subscription to Services is terminated or expires, your account may automatically be converted to a "free" or "basic" version of the Service, if available, at our discretion. (what happens when the subscription ends)
  7. LastPass Password Manager - App Store listing In-App Purchases Yes LastPass Premium $35.99 (Premium is sold as an App Store in-app purchase)
  8. Cancel a subscription from Apple Use the web or your device to cancel a subscription from Apple or a subscription that you purchased with an app from the App Store. (App Store in-app subscriptions are cancelled with Apple)
  9. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple cancel steps on iPhone or iPad)
  10. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm an Apple cancellation)
  11. Cancel a subscription from Apple If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. (the notice needed to avoid paying after an Apple-billed trial)
  12. LastPass pricing Get started with LastPass Free Limited to 1 device type and basic password management features. (the free plan)
  13. Export vault data from LastPass as a generic CSV file (LastPass Support Articles) Select the Account tab, then go to Fix a problem yourself > Export vault items > Export data for use anywhere. (how to export)
  14. Export vault data from LastPass as a generic CSV file (LastPass Support Articles) These steps can only be performed using the LastPass browser extension. Exporting attachments is not supported when exporting your LastPass vault data. (export limits)
  15. Delete your LastPass account (LastPass Support Articles) If you have a paid LastPass Premium subscription with auto-renewal enabled, cancel auto-renewal before deleting your LastPass account. (deleting the account doesn't cancel the renewal)
  16. LastPass Terms of Service (business) unless otherwise stated on your Order or either party provides notice of non-renewal at least thirty (30) days before the then-current subscription term expires (the business notice period)
  17. LastPass Terms of Service (business) You may provide notice of non-renewal at any time at https://support.lastpass.com/ (where business customers give notice)
  18. LastPass Terms of Service (business) your will automatically renew for additional twelve (12) month periods (business terms renew for 12 months)
  19. LastPass Terms of Service (business) any and all payments you make to us for access to the Services are final and non-refundable. (no business refunds)
  20. LastPass Terms of Service (business) upon request, we will provide you with limited access to the Services for a period not to exceed thirty (30) days, solely to enable you to retrieve (30 days to retrieve business data)
  21. LastPass Terms of Service (personal) At the end of the trial period, unless you have cancelled the paid subscription, you will be automatically charged the applicable subscription fees (trials are charged when they end)

Not confirmed yet

  • LastPass's own cancel and trial articles on support.lastpass.com couldn't be read, so the steps come from the Terms of Service and the LastPass Support Articles on community.lastpass.com
  • What confirms a cancellation (email or on-screen status) is not stated
  • Whether LastPass sells subscriptions through Google Play is not confirmed
  • How a Teams or Business customer submits the non-renewal notice on support.lastpass.com (the site couldn't be read)
  • How long vault data is kept after an account converts to Free or closes is not stated

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).