The short answer
- Where: Click Workspace Settings at the bottom of the left navigation menu (support.myclickfunnels.com).
- When it ends: Nothing is cancelled until the final confirmation is submitted; after that the subscription ends, billing stops and active funnels are deactivated.
- Before you go: export Funds held in Payments AI. What to save
- Want to keep it for less? Pause and more. Options
Before you cancel
Export first
- Funds held in Payments AI: Retrieve your funds from Payments AI before cancelling; you can't log in to Payments AI afterwards support.myclickfunnels.com
- Contacts: Customers, Contacts, select contacts, Bulk actions, Export, pick the fields, Create export action, then Download Export when it finishes support.myclickfunnels.com support.myclickfunnels.com
What happens to your data
Not stated for 2.0. Classic: ClickFunnels recommends reactivating within 30 days, and says the account may still be in its system after 30 days.
What you lose
- Live funnels and access to the platform's features (2.0); the final button is labelled Cancel My Account & Delete All My Content
- Your Payments AI login
- Your list of contacts, your pages and live funnels (Classic)
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
ClickFunnels 2.0, in the Customer Center
- Click Workspace Settings at the bottom of the left navigation menu
- Select Billing; your profile opens in the ClickFunnels Customer Center in a new tabYou should see:
Subscriptions
- In the Subscriptions tab, click the three-dot icon next to the plan and select Manage SubscriptionYou should see:
Cancel Subscription
- Click Cancel Subscription (Cancel Plan) under your current plan, select a reason and click Continue
- Click Cancel My Account at the bottom of the pageYou should see:
Cancel My Account & Delete All My Content
- Click Cancel My Account & Delete All My Content, choose a final reason and submitYou should see:
Canceled Effective
- Confirm it worked
- The Subscriptions tab in the Customer Center shows the plan as Canceled Effective with a date
- Access ends
- Nothing is cancelled until the final confirmation is submitted; after that the subscription ends, billing stops and active funnels are deactivated
- Notice
- The Terms say to cancel through your Account Dashboard, or by email at least ten days before the first day of your next subscription month; notice given later may still be charged
- Refunds
- The Requesting a Refund page lets you ask within 30 days of purchase by emailing support@clickfunnels.com (subject 'Refund Request'), subject to the Terms; the pricing FAQ advertises a 30-day money-back guarantee. Otherwise the Terms give no refund or proration for monthly payments, and a credit (not a refund) for cancelling an annual plan early
- Fees
- The Terms let ClickFunnels charge a cancellation fee equal to the amount the subscription was discounted
ClickFunnels 2.0, by email (Terms)
- Email a cancellation request to cf2support@clickfunnels.com, the address the Terms name, at least ten days before the first day of your next subscription month
- Keep the reply, then check the Subscriptions tab in the Customer Center for Canceled Effective and a date
- Confirm it worked
- The Terms don't describe a confirmation; check the Subscriptions tab in the Customer Center
- Notice
- At least ten days before the first day of your next subscription month; the Terms say later notice may still be charged
- Refunds
- No refund or proration for monthly payments; cancelling an annual plan before the year ends earns a credit toward other ClickFunnels subscription services, not a refund
- Fees
- A cancellation fee equal to the amount the subscription was discounted, at ClickFunnels' discretion
ClickFunnels Classic accounts
- Hover over your account icon in the top right-hand corner and select Account Settings
- Select Account Billing in the left-hand menu, then Cancel Account under Account Billing & SubscriptionYou should see:
Cancel My Subscription
- Select Cancel My Subscription, choose a reason and answer the required questions
- At the bottom of the next page, check the box acknowledging you will lose access, then click Cancel my Account (or Pause Account to pause instead)
- Type Confirm, then click Proceed with Cancelation
- Access ends
- Billing is in advance, so the account cancels at the end of the current billing or trial period, with no further charges
Questions people ask
Can I get a refund if I cancel ClickFunnels?
ClickFunnels 2.0, in the Customer Center: The Requesting a Refund page lets you ask within 30 days of purchase by emailing support@clickfunnels.com (subject 'Refund Request'), subject to the Terms; the pricing FAQ advertises a 30-day money-back guarantee. Otherwise the Terms give no refund or proration for monthly payments, and a credit (not a refund) for cancelling an annual plan early. ClickFunnels 2.0, by email (Terms): No refund or proration for monthly payments; cancelling an annual plan before the year ends earns a credit toward other ClickFunnels subscription services, not a refund.
Source: support.myclickfunnels.com clickfunnels.com clickfunnels.com
If I cancel ClickFunnels, when does my access end?
ClickFunnels 2.0, in the Customer Center: Nothing is cancelled until the final confirmation is submitted; after that the subscription ends, billing stops and active funnels are deactivated. ClickFunnels Classic accounts: Billing is in advance, so the account cancels at the end of the current billing or trial period, with no further charges.
Is there a fee to cancel ClickFunnels?
ClickFunnels 2.0, in the Customer Center: The Terms let ClickFunnels charge a cancellation fee equal to the amount the subscription was discounted. ClickFunnels 2.0, by email (Terms): A cancellation fee equal to the amount the subscription was discounted, at ClickFunnels' discretion.
Source: clickfunnels.com
Can I pause ClickFunnels instead of cancelling?
Pause Plan for $17/month: choose Cancel Plan, then Planning on Coming Back, then Pause My Account. It starts at the end of the billing cycle and stores your funnels, courses and integrations; you can't build funnels while paused. On Classic, the cancel flow offers Pause Account instead of cancelling.
How long before renewal do I need to cancel ClickFunnels?
ClickFunnels 2.0, in the Customer Center: The Terms say to cancel through your Account Dashboard, or by email at least ten days before the first day of your next subscription month; notice given later may still be charged. ClickFunnels 2.0, by email (Terms): At least ten days before the first day of your next subscription month; the Terms say later notice may still be charged.
Source: clickfunnels.com
What happens to my data when I cancel ClickFunnels?
Not stated for 2.0. Classic: ClickFunnels recommends reactivating within 30 days, and says the account may still be in its system after 30 days.
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Pause Pause Plan for $17/month: choose Cancel Plan, then Planning on Coming Back, then Pause My Account. It starts at the end of the billing cycle and stores your funnels, courses and integrations; you can't build funnels while paused support.myclickfunnels.com
- Cheaper plan Change to a lower-tier plan from Manage Subscription in the Customer Center support.myclickfunnels.com
- Pay yearly Launch, Scale and Optimize can be billed yearly (Launch: Save $194/year); Dominate is annual only clickfunnels.com
- Pause On Classic, the cancel flow offers Pause Account instead of cancelling support.clickfunnels.com
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- Retention step: The 2.0 flow asks for a cancellation reason and includes a Planning on Coming Back option that leads to the $17/month pause instead of cancelling
- Clicking Cancel Plan does not cancel by itself: submit every confirmation until the plan shows Canceled Effective
- Cancel your own customers' subscription purchases first if you want to stop charging them; withdraw Payments AI funds before cancelling
- Reactivating a 2.0 account charges the saved payment method as soon as you click reactivate
- Billing opens the Customer Center in a new browser tab
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/clickfunnels.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Billing : Cancel a ClickFunnels Account
Click Workspace Settings at the bottom of the left navigation menu to open your ClickFunnels Workspace Settings.
(where the 2.0 cancel flow starts) - Billing : Cancel a ClickFunnels Account
Select Billing from the sub-menu.
(the Billing step) - Billing : Cancel a ClickFunnels Account
Select Manage Subscription from the drop-down menu
(the Manage Subscription step) - Billing : Cancel a ClickFunnels Account
Click Cancel Subscription under your current plan to start the cancellation process.
(the cancel button on the plan) - Billing : Cancel a ClickFunnels Account
Clicking Cancel Plan does not immediately cancel your subscription.
(the first click does not end the subscription) - Billing : Cancel a ClickFunnels Account
Cancel My Account & Delete All My Content
(the final button, which names content deletion) - Billing : Cancel a ClickFunnels Account
The cancellation will not be effective until the final confirmation is submitted.
(when the cancellation takes effect) - Billing : Cancel a ClickFunnels Account
canceling your account will deactivate any active funnels and remove access to the platform's features.
(what access is lost) - Billing : Cancel a ClickFunnels Account
your subscription will end and you will no longer be billed.
(billing stops after cancellation) - Billing : Cancel a ClickFunnels Account
we recommend that you retrieve your funds from Payments AI first
(withdraw Payments AI funds before cancelling) - Billing : Cancel a ClickFunnels Account
Select a reason for cancelation from the options provided
(the reason step before the final confirmation) - How to Pause Your Account
Pausing your account takes effect at the end of your current billing cycle.
(when a pause starts) - How to Pause Your Account
A nominal fee of $17/month is associated with the Pause plan
(the pause fee) - How to Pause Your Account
covers the storage of all your funnels, courses, and integrations.
(what the pause fee keeps stored) - ClickFunnels pricing
a 30-day money back guarantee
(the 30-day money-back guarantee) - ClickFunnels pricing
Billed annually (Save $194/year)
(annual billing) - ClickFunnels Terms of Service
AT LEAST TEN (10) DAYS BEFORE THE FIRST DAY OF YOUR NEXT SUBSCRIPTION MONTH
(the ten-day notice before the next month) - ClickFunnels Terms of Service
If you cancel before the end of your year, you will not be entitled to a refund but we will provide you with a credit
(early annual cancellation earns a credit, not a refund) - ClickFunnels Terms of Service
ClickFunnels in its sole discretion may charge a cancellation fee equal to the amount the subscription was discounted.
(the cancellation fee) - ClickFunnels Terms of Service
nor will you be entitled to any refund for any payments to ClickFunnels.
(no refund on monthly payments under the Terms) - Cancelling Your ClickFunnels Classic Account
hover over your account icon in the top right-hand corner and select Account Settings.
(where the Classic cancel flow starts) - Cancelling Your ClickFunnels Classic Account
you will no longer have access to your list of contacts or your pages.
(what Classic access loses) - Cancelling Your ClickFunnels Classic Account
Since billing occurs in advance, your account will cancel at the end of your current billing period/trial period.
(when a Classic account ends) - Cancelling Your ClickFunnels Classic Account
select Pause Account instead.
(the Classic pause option) - Cancelling Your ClickFunnels Classic Account
Cancel My Subscription
(the Classic confirmation button) - Billing : Cancel a ClickFunnels Account
This will open your profile in the ClickFunnels Customer Center in a new tab.
(Billing opens the Customer Center in a new tab) - Billing : Cancel a ClickFunnels Account
your plan will show as Canceled Effective
(how to confirm the cancellation in the Subscriptions tab) - Billing : Cancel a ClickFunnels Account
You will not be able to log in to your Payments AI account once you cancel your ClickFunnels subscription.
(Payments AI access ends) - Billing : Cancel a ClickFunnels Account
Cancel your customer's subscription purchases if you wish to stop charging them before canceling your ClickFunnels account.
(customers' subscriptions keep charging unless cancelled first) - Billing : Cancel a ClickFunnels Account
ensuring you have backed up or transferred necessary data before cancellation is recommended.
(back up data before cancelling) - Billing : Cancel a ClickFunnels Account
Click Cancel My Account at the bottom of the page.
(the Cancel My Account step) - ClickFunnels Terms of Service
For annual subscriptions, we also require at least ten (10) days' notice of cancellation by email.
(ten days' email notice for annual plans) - ClickFunnels Terms of Service
If you provide such notice less than ten (10) days before the first day of your next subscription month, your credit card may still be charged.
(late notice may still be charged) - ClickFunnels Terms of Service
we will provide you with a credit towards other ClickFunnels' subscription services.
(the annual credit is toward other ClickFunnels services) - ClickFunnels Terms of Service
OR BY EMAILING CF2SUPPORT@CLICKFUNNELS.COM AT LEAST TEN (10) DAYS BEFORE THE FIRST DAY OF YOUR NEXT SUBSCRIPTION MONTH.
(the support address for cancelling by email, and the ten-day deadline) - ClickFunnels Terms of Service
For monthly subscriptions (including subscriptions for services), we require at least ten (10) days' notice of cancellation by email.
(ten days' email notice for monthly plans) - ClickFunnels Terms of Service
ClickFunnels will bill you for your selected subscription indefinitely
(subscriptions renew until cancelled) - Requesting a Refund
within 30 days of your purchase
(the 30-day refund request window) - Requesting a Refund
Send an email detailing your request to support@clickfunnels.com with the subject line
(how to request a refund) - Requesting a Refund
Refunds are subject to the Terms of Service applicable to the product or service you have purchased.
(refunds depend on the Terms) - Requesting a Refund
Once approved, refunds are processed within 10 business days.
(refund processing time) - How Do I Reactivate My ClickFunnels Account?
the system will immediately charge the saved payment method once the reactivate button is clicked.
(reactivating charges the saved card at once) - Managing Your ClickFunnels Subscription Plan
Change to a lower-tier plan to reduce costs.
(downgrading from Manage Subscription) - How to Pause Your Account
Planning on Coming Back
(the pause option inside the cancel flow) - How to Export Contacts
When the export is complete, click Download Export to download the file to your device.
(exporting contacts) - Cancelling Your ClickFunnels Classic Account
Once you've cancelled your account, you will not be charged further
(no further Classic charges) - Cancelling Your ClickFunnels Classic Account
If you ever want to reactivate your account, we recommend doing so within 30 days of cancellation.
(the Classic reactivation window) - Cancelling Your ClickFunnels Classic Account
The account may still be in our system after the 30 days.
(Classic data after 30 days) - Cancelling Your ClickFunnels Classic Account
Your funnels will not appear live for people to visit
(Classic funnels go offline) - Cancelling Your ClickFunnels Classic Account
Select Account Billing from the menu on the left-hand side of the page.
(the Classic Account Billing step) - Cancelling Your ClickFunnels Classic Account
Type Confirm and then click Proceed with Cancelation.
(the Classic final step) - ClickFunnels pricing
Annually only plan
(Dominate is sold annually only)
Not confirmed yet
- ClickFunnels' help pages don't say which team roles can cancel or pause a 2.0 workspace
- The help center doesn't give separate cancellation steps for annual plans, or say whether the 30-day refund request applies to annual purchases
- How long 2.0 account data is kept after cancelling isn't stated in the help center or the Terms
- The Terms don't say what confirmation an emailed cancellation request gets
Independent re-check, 2026-10-08
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).
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